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Holiday Inn Sarnia Hotel & Conf Center

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Holiday Inn Sarnia Hotel & Conf Center
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330 Reviews from our TripAdvisor Community

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Showing 325: English reviews
Niagara-on-the-Lake, Canada
Reviewed 28 October 2016

I rarely do reviews, but this was by far the worst hotel I have ever stayed at. The only positive was the restaurant, which was amazing. It was so bad that I had to take pictures as people would have assumed i was exaggerating how bad it was. - Rust all over vanity mirrors and lights - sink was clogged...

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Helpful?
Thank Nevin009
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you for your feedback regarding your visit to our hotel and please accept our sincerest apologies for the room issues you experienced. This certainly is not to our standards and most certainly has been addressed. We value your comments and welcome the opportunity to serve you again. Please feel free to contact me at Hilary.Higgins@whg.com so I can provide...

Beamsville, Canada
Reviewed 21 October 2016

The rooms were very clean. The staff was amazing the food in the restaurant was probably the best I've had in a hotel before! I don't stay in Sarnia much but will be going back for sure. The gym was small but it was fin for a one night stay and the pool was amazing.

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Helpful?
Thank maloneyj13
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you Joe so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. I will be sure to share your kind words with our entire team! We look forward to welcoming you back soon!...

Dutton/Dunwich, Canada
Reviewed 19 October 2016

We were attending a wedding in Sarnia and decided to spend the night. We requested early check-in and were delighted that our room was ready at noon when we arrived. Check in was quick and professional and we were directed to drive down to the tower entrance to be closer to our room. The room was large and clean, and...

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Helpful?
Thank dandbp2015
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you so much for your review of our hotel and for staying with us! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. We do offer certain packages that include breakfast, please mention when you make your next reservation...

Mayville, Michigan
Reviewed 18 October 2016

The room was clean and comfortable. Check in was quick and easy. We received an automatic upgrade for Platinum member status. The staff is always friendly and helpful. There is a nice pool area with hot tub and sauna.

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Helpful?
Thank teresalsoper
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you so much for your review of our hotel and your kind words. I am pleased to hear you enjoyed your "weekend getaway" with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hilary H. Guest Services Manager

Wayne, Michigan
Reviewed 8 October 2016

I spend several days during the summer in Port Huron, but make the hour and a half drive home the same day. This time, I decided to spend the night over the bridge in Sarnia. The hotel is right off of the 402 via the Front St exit, right after the bridge. I was in the older section, but it...

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Helpful?
Thank Keith B
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you Keith B. so much for your review of our hotel and city. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to welcoming you back in the future! Sincerely, Hilary H. Guest Services Manager

Meaford, Canada
Reviewed 27 September 2016

We had not been away all summer so was really looking forward to attending a friends wedding in Sarnia. We had a very large room with a king bed. Bed comfortable and the pillows were perfect. I am a picky pillow person and usually bring my own but I slept great. We had a small living room which was cozy...

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Helpful?
Thank Kym P
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your detailed feedback. At IHG hotels, we offer a free rewards program called IHG Rewards Club. When anyone signs up you can earn IHG Reward points or miles. In this...

Reviewed 23 September 2016 via mobile

I always return to this hotel because its clean and comfortable. This time I had a new bed and as always I took advantage of their heated pool, sauna and hot tub. The staff are courteous and always helpful. I will continue to book this hotel when I visit Sarnia.

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Helpful?
Thank Mooshkie68
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you so much for your kind review of our hotel and your repeat business. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to welcoming you back again soon. Sincerely, Hilary H. Guest Services Manager

Red Deer, Canada
Reviewed 11 September 2016

I am a frequent guest at the Holiday Inn but I was disappointed in this stay. The room was comfortable enough but the common areas are looking worn and the breakfast buffet was poor, showing a real lack of effort in both food quality and cleanliness. I'm hoping this was just a bad week but if not I'll be looking...

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Helpful?
1Thank BajaRusty
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disappointment you had with the different areas of your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Please feel free to contact me Hilary.Higgins@whg.com so I...

Stratford, Canada
Reviewed 9 September 2016

Recently stopped in Sarnia and decided to stay at the hotel. Rooms are ok a little out dated but what it lacks in decor it makes up for in customer service. The bartender at the little pub was fabulous.

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Helpful?
Thank BrightB603
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you for your review! We appreciate your kind comments regarding the service you received, especially acknowledging our bartender in our onsite lounge ~ Freighters. It's something our staff takes great pride in, we hope to welcome you back again soon.

Tecumseh, Canada
Reviewed 17 August 2016

Have been to this hotel twice in the last month for different reasons and both times the personnel were attentive to our needs they accommodated us quickly without complaining and went out of their way to make the stay a memorable one

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Helpful?
Thank Sue G
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you Sue G! We really appreciate your review, and we are delighted to read that you have enjoyed your stay and the service from our team members. We hope to welcome you back again soon! Sincerely, Hilary H. Guest Services Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel In Sarnia Offers Quality Service With beautiful views of the marina and the comforts of home, you can expect a relaxing stay at the Holiday Inn Sarnia Hotel and Conference Center in Point Edward, ON. Our hotel's convenient location is 10 km from Sarnia Chris Hadfield Airport (YZR). From the Point Edward Charity Casino to Centennial Park, numerous attractions surround our hotel's guests. In Sarnia, you can visit the Sarnia Sports & Entertainment Center, see a show at the Imperial Theatre or shop at Lambton Mall. Golfers can enjoy a game at our own 9-hole Holiday Inn Golf Course or one of the many greens throughout Sarnia. Lodging here is also beneficial for business travelers working with Aamjiwnaang First Nations, Ontario Power Generation, UWO Research Park, Chemical Valley, the Canadian Coast Guard and more. Our hotel's amenities include over 12,000 sq. ft. of meeting space, business suites and a 24-hour business centre to meet your corporate needs. We go beyond other hotels in Sarnia to bring you the comforts of home, such as the on-site Bridges Bistro and Freightor's Lounge, an indoor and an outdoor pool, a hot tub, a sauna and a fitness centre. Our Sarnia hotel's rooms feature work areas with free high-speed Internet access, large TVs, spacious layouts and beautiful views. We are also 4 Green Keys - Environmentally! You'll enjoy a comfortable stay at the Holiday Inn hotel- Sarnia.Local pictures courtesy of TSL. ... more   less 

Additional Information about Holiday Inn Sarnia Hotel & Conf Center

Address: 1498 Venetian Blvd, Sarnia, Ontario N7T 7W6, Canada
Region: Canada > Ontario > Sarnia
Price Range: $124 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Sarnia Hotel & Conf Center 3*
Number of rooms: 217
Reservation Options:
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Also Known As:
Holiday Inn Sarnia Hotel And Conf Center
Holiday Inn Sarnia Hotel & Conf Sarnia
Sarnia Holiday Inn
Holiday Inn Sarnia Hotel & Conf Center Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Sarnia Hotel & Conf Center staff and other travellers.
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Questions? Get answers from Holiday Inn Sarnia Hotel & Conf Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“be sure to get a room on the main floor, facing inside”
 of 5 bubbles crobinson2014, 7 Dec 2016 | Read review
“There is a newer section and the rooms are nicer there.”
 of 5 bubbles CRAFTY CRUISER, 1 Nov 2016 | Read review
“Don't stay in room 245 on your life!!!”
  • rusty mirrors, creepy old light that make you look like a vampire
  • door almost hits toilet when opening, need to stand in bath tub to open
  • toilet seat has Venereal disease, don't sit on it
 of 5 bubbles Nevin009, 28 Oct 2016 | Read review
“we were on the ground floor very near the main door but didn't have any noise issues at all. a/c heater unit in room was good”
 of 5 bubbles dandbp2015, 19 Oct 2016 | Read review
“Corner suites are a little larger and away from the elevators.”
 of 5 bubbles teresalsoper, 18 Oct 2016 | Read review
5 of 5