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Algoma's Water Tower Inn & Suites, BW Premier Collection

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472 Reviews from our TripAdvisor Community

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Showing 472: English reviews
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Reviewed 1 week ago via mobile

This is a nice clean and caring place. When I booked my stay they found out the reason for the stay and changed the rate of my room. They have pet friendly rooms. There is a aquatic centre a gym Casey's restaurant and the Pub Lounge as well as several other restaurants in the area. This is the second time...

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Helpful?
Thank Brian D
Michelle C, Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Hello Brian, Though the circumstance for your visit wasn't a social one I'm very pleased that Tim at Reception was caring and thoughtful of your needs. I would like to thank you for taking the time to share your thoughts and we look forward to your next stay with us so that you may enjoy all the wonderful amenities that...

Sault Ste. Marie, Canada
Reviewed 1 week ago

Friendly Staff at this reasonably priced and clean Hotel in SSM. The internet is fast, the rooms spacious and clean. The restaurant is certainly nicer than in the bigger chain hotels at a similar price and the people working there make a real difference. if you are keen on extra services pool and spa make a difference

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Helpful?
Thank HBAJCDP
Jamie H, Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Thank you HBAJCDP for taking the time to share your kind words and experiences with us. We take tremendous pride in the cleanliness of our facilities and rooms as well providing our guests with the ultimate customer experience and value for their hard earned money. We absolutely love your heading of the review"Clean and Comfortable" because if you are happy...

Toronto
Reviewed 1 week ago

We chose this hotel as we have stayed before and enjoy the pool, sauna, and outdoor whirlpool. The outdoor whirlpool was not working properly one evening which was a big disappointment. The pool can get over run with kids. Also, the pool area offers memberships to the community, so can be busy. Don't expect that only hotel goers will be...

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Helpful?
Thank TOtraveller23
Michelle C, Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Hello TOtraveller23, Thank you for your review, we always appreciate feedback from our guests. Based on your review and through investigation it was determined that it was a busy weekend so I understand your disappointment with your stay. Please know that through policies at check in and with extra staffing we make our best efforts to keep noise levels in...

Reviewed 4 weeks ago via mobile

I had a fantastic stay at the Water Tower Inn and would absolutely stay here again and in fact, I'm looking forward to staying here again! Lobby and rooms were well decorated and comfortable. The room was clean, and everything was working and comfortable. The food at Casey's and at the Pub was fantastic. Both were busy spots favorited by...

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Helpful?
Thank Dan C
Michelle C, Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Hello Dan, Very pleased to hear that you had an "absolutely great stay" and were able to enjoy not only one but both or our restaurants. It's unfortunate that you weren't able to visit the Club Cabana which has 4 pools with one being a heated, outdoor whirlpool. Once again thanks for the kind words and we look forward to...

Ontario
Reviewed 4 weeks ago

Used the pools only with Club Cabana for Sunday - Family Day rates. First time there. Not too busy, very attentive pool boy who constantly checked all of them for ph balance, etc. Price included use of the pool, 2 whirlpools, kids pool, & sauna $39.00 for all day! Plus $10.00 coupon to use afterwards at the restaurant there.

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Helpful?
Thank thebossOntario
Jamie H, Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

ThebossOntario, thank you for the detailed feedback on our ever popular Club Cabana pool facilities which an amazing place to relax and enjoy a Sunday with the kids. Sounds like you had a very enjoyable stressfree day with us at the Inn. We look forward to seeing you again as the pool is open every day of year including all...

Reviewed 31 January 2017

This hotel room was clean, smelled fresh, had towels in room that were also clean! Go figure but after an awful experience at the Super 8 Sudbury the week prior makes you really appreciate when a hotel has some care for their guests. The pool area was clean and fun for the whole family. We had two rooms adjoining and...

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Helpful?
1Thank 243deec
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Thanks for the kudos! We pride ourselves on keeping a very clean and well maintained hotel for two reasons: we just believe it's the way it should be and we highly respect the value of our guests' hard-earned money. I'm glad the kiddies had a great time in the pool and I'm sure your whole experience was a welcome respite...

Suffield, United States
Reviewed 29 January 2017

Our stay at Algoma was a stop over for my son and I on our way up North for a Canada fishing trip. Our room was clean and comfortable without any issues. We ate at the attached restaurant, which was ok, not great but good enough. On our return trip I did not book a hotel, I assumed there would...

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Helpful?
1Thank Rob R
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Rob, what an adventurous story! Wawa's room availability easily catches many off guard. They were booked up all summer due to road work and many cross-country travellers suffered the same situation as you. I hope you and your son had a successful catch, and we certainly look forward to providing you with a warm stay on your next trip.

Henderson, Kentucky
Reviewed 27 January 2017

Stayed here three nights with our main destinations being the Agawa Canyon Train Excursion and Mackinac Island. It was friendly, clean and a good location for our purposes. The hotel has a restaurant, bar and coffee shop, which is convenient for guests.

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Helpful?
1Thank DStin0731
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Did you know that the Agawa Canyon Tour Train is one of two world-class-rated train excursions in Canada? Second only to the Rocky Mountaineer in BC? It's a beautiful trek and I'm so glad that we could be a comfortable repose for you after the trip. The train is running for an additional week in October this year, so hopefully...

Toronto, Canada
Reviewed 21 January 2017

Stayed here for one night on a recent business trip to the Soo. Check in was fast, friendly and efficient. The room was clean and comfortable. Slept very well as all was quiet - inside and out ! Will stay here on my next trip here.

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Helpful?
1Thank skibumal
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Al, you seemed to enjoy everything so much, I wonder what kept us from getting that 5th star rating? :) Just kidding! In all seriousness, thank you for the kudos and we certainly look forward to hosting you on your next business trip to Sault Ste. Marie.

ontariopappy
Reviewed 18 January 2017

Friendly service, clean modern rooms and convenience of two establishments on site for a sit down meal or lounge to watch the game or take in some nightly entertainment. I stayed there on business for one night and was pleasantly surprised by my dining options. Food was good and staff was even better. Keep up the great work gang. I...

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Helpful?
1Thank ontariopappy
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Ontariopappy, we're so pleased to hear that you enjoyed your business stay. That live music you enjoyed happens every Wednesday to Saturday in the Water Tower Pub. Next visit, bring your swimming trunks and explore the pools and whirlpools of Club Cabana Aqua Spa.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A full-service Inn with 176 rooms and suites, Algoma's Water Tower Inn & Suites offers professional and genuine hospitality. Under one roof, you'll find Casey's Grill.Bar, the Water Tower Pub (live music Wed. To Sat.), Club Cabana Aqua Spa with the Sault's only 4-season outdoor whirlpool, Tempospa Health & Fitness, The Pavilion Conference and Event Centre, and the McGuffin Gallery. Located at the cross-roads of Sault Ste. Marie, there are many shops and restaurants nearby, plus ample parking (perfect for those with bigger rigs). If you're on an outdoor adventure, we offer free secured storage for motorcycles, ATVs, snowmobiles and outdoor equipment such as kayaks. We look forward to seeing you soon! ... more   less 

Additional Information about Algoma's Water Tower Inn & Suites, BW Premier Collection

Address: 360 Great Northern Rd, Sault Ste. Marie, Ontario P6B 4Z7, Canada (Formerly Algoma's Water Tower Inn & Suites, Best Western Premier Collection)
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Price Range: $126 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Algoma's Water Tower Inn & Suites, BW Premier Collection 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Algoma`s Water Tower Hotel Sault Ste. Marie
Algoma`s Water Tower Inn And Suites
Algomas Water Hotel
Hotel Algomas Water
Algoma's Water Tower Inn & Suites, BW Premier Collection Sault Ste. Marie, Ontario
Hotel Style:
#1 Romantic Hotel in Sault Ste. Marie
#2 Business Hotel in Sault Ste. Marie
#6 Family Hotel in Sault Ste. Marie
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Questions & Answers

Here's what travellers have asked, with answers from Algoma's Water Tower Inn & Suites, BW Premier Collection staff and other travellers.
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Questions? Get answers from Algoma's Water Tower Inn & Suites, BW Premier Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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