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Holiday Inn Express - Sault Ste. Marie

320 Bay St, Sault Ste. Marie, Ontario P6A 1X1 Canada
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (41)
Room & Suite (32)
Videos (1)
What is Travellers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 21-04-01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express - Sault Ste. Marie
Updated 21-04-01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#4 of 23 hotels in Sault Ste. Marie
Travellers' Choice
Welcome to the Holiday Inn Express – Sault Ste. Marie, Ontario, Canada! We look forward to having the pleasure of hosting you while travelling to our beautiful city. We strive to fulfil your every need. We provide our guests with an ideal location, modern amenities, efficient connectivity and exemplary customer service. Located on the corner of Bay and Bruce Streets in downtown Sault Ste. Marie, we are within steps of the Ontario Lottery and Gaming Headquarters and Roberta Bondar Place, the Ministry of Natural Resources, and just minutes from Algoma Steel and the Sault Area Hospital. We feature 115 well-appointed guestrooms, each providing free bagged to go each morning of your stay, as well as HDTV and reliable high-speed wireless internet access to help you stay connected. Several delicious locally-owned restaurants can be found just outside our front door, as can great nightlife and shopping, with the Station Mall and GFL Memorial Gardens right across the street! When COVID guidelines permit, unwind and have some fun in our large indoor pool, whirlpool, sauna and Fitness Centre, which overlook our lovely courtyard. We look forward to being YOUR home away from home!
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Business Centre with Internet Access
Meeting rooms
First aid kit
24-hour check-in
Breakfast available
Complimentary instant cofffee
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Cable / satellite TV
Flatscreen TV
Bath / shower
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
English, French
Hotel links
359Reviews12Q+A66Room tips
Traveller rating
  • 185
  • 133
  • 32
  • 5
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Time of year
Traveller type
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Selected filters
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  • English
Popular mentions
Catherine M wrote a review Apr. 2021
Montreal, Canada336 contributions67 helpful votes
Stayed at the holiday express for 1 night as we were driving through. Loved the location. Originally booked it for the price since it was the cheapest around but was not disappointed at all! Lovely location and very clean hotel. Nightly recommend.
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Date of stay: April 2021Trip type: Travelled as a couple
BoardingPass369369 wrote a review Nov. 2020
6 contributions
Hotel's Favourite
Great housekeeping in the rooms, I stayed two nights in 2 different rooms, and both rooms were sanitized for covid 19. Good beds and coffee in the morning. Will stay at the Holiday Inn Express in the Sault again.
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Date of stay: November 2020Trip type: Travelled on business
L J wrote a review Mar. 2021
Sault Ste. Marie, Canada6 contributions9 helpful votes
I am basing this off of the service alone. Never got to stay because I cancelled due to the service. I booked my hotel on a Wednesday and was going to be staying Saturday night. I actually booked 2 rooms. After booking I called to see how the process with the pool is with the current restrictions in place. They told me that you cannot book a time slot until the day of. I called again on Friday to see about early check in possibility as well as double checked on the pool booking. Was told I couldn't be guaranteed an early check in right now because the room is occupied (which is fine). I then asked again about the pool booking and was told the same thing that I had to call back on Saturday. So Saturday morning I called at 7am and was told that the pool was completely booked all day Saturday already and I could book a time Sunday if I wanted. I explained to the person that I was told differently earlier and the girl said she doesn't know if this rule/procedure. I stated that I only booked the rooms to use the pool. She said sorry I won't be able to use the pool. I asked to speak to a manager and she told me there is no manager on weekends available. I asked what if there is an emergency then what happens. She told me they aren't aloud to call their manager and can only text them and then they will get back if they get a chance or if they think it's worth it. She then told me that she knows how they are and there is no way they will do anything for me. I ended up canceling and going to another local hotel.
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Date of stay: March 2021Trip type: Travelled with family
Response from Nicholas Brash, Owner at Holiday Inn Express - Sault Ste. Marie
Responded Mar. 29, 2021
Good morning thatguyLJ and thank you for taking the time to write. First off let me apologize for the miscommunication encountered with the pool booking process. During this pandemic we have limited pool access to one hour time slots for the safety and security of our guests. In between each use we have a team member disinfect and clean all the high touch areas to ensure maximum safety. At check in we advise guests of open time slots for the pool during their stay and ask if they would like to reserve. Our operating hours will regrettably not allow for every guest that wants to book a time slot to be able to access the pool at this time. We are truly sorry that we were unable to accommodate you and your family for this most recent booking. Hoping that you consider us again the next time you travels bring you through SSM.
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Curlgolf wrote a review Oct. 2020
Toronto, Canada46 contributions20 helpful votes
The hotel seems new. Comfortable, modern rooms. The pool was open, which is a nice bonus during the pandemic; the gym and sauna are closed. The kitchen is closed due to Covid so the included breakfast is just a few cold items in a bag. If I returned to Sault Ste Marie after the pandemic I'd definitely stay here again since the complete package would be really good.
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Date of stay: October 2020
Sleep Quality
Rose C wrote a review Oct. 2020
Winnipeg, Canada38 contributions8 helpful votes
This hotel is right across the street from a mall It is a very clean hotel with all amenities Breakfast was not included but is available if you want to pay Staff was friendly Easy access in an out Free parking
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Date of stay: November 2019
Room Tip: Ask for a room overlooking the water
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US$89 - US$131 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Holiday Inn Express - Sault Ste. Marie
Which popular attractions are close to Holiday Inn Express - Sault Ste. Marie?
Nearby attractions include Sault Ste. Marie Boardwalk (0.3 km), GFL Memorial Gardens (0.1 km), and Roberta Bondar Park (0.4 km).
What are some of the property amenities at Holiday Inn Express - Sault Ste. Marie?
Some of the more popular amenities offered include free wifi, free breakfast, and a business centre.
Which room amenities are available at Holiday Inn Express - Sault Ste. Marie?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Holiday Inn Express - Sault Ste. Marie?
Guests can enjoy free breakfast and free instant coffee during their stay.
Is parking available at Holiday Inn Express - Sault Ste. Marie?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Holiday Inn Express - Sault Ste. Marie?
Conveniently located restaurants include Gliss Restaurant, View Restaurant and Bar, and Stackburger.
Are any cleaning services offered at Holiday Inn Express - Sault Ste. Marie?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express - Sault Ste. Marie offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express - Sault Ste. Marie?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Holiday Inn Express - Sault Ste. Marie?
Many travellers enjoy visiting Ermatinger-Clergue National Historic Site (1.1 km), Tower of History (1.6 km), and The Machine Shop (1.2 km).