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Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member

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493 Reviews from our TripAdvisor Community

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Showing 486: English reviews
Reviewed yesterday NEW

Always greeted with a smile and Hello How are you today? and welcome back! It was nice that your front desk clerk Chris remembered us from before. Friendly and helpful staff everytime I've stayed at the hotel. Breakfast is excellent! All staff is friendly and ready to help you anytime you need it. Thank you!

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Helpful?
Thank Josee R
Burlington, Canada
Reviewed 1 week ago

My colleague and I stayed in this hotel for business and were blown away by the staff and the accommodations. The rooms were VERY clean and updated; I can’t say enough about this place and will be staying here again when in town in the future.

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Helpful?
Thank dchinery
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you for your 5 star review and your wonderful comments. We love it when we exceed expectations of our guests. We continuously look for ways to keep our rooms updated and spectacular. We truly want you to feel that luxurious touch. Thank you for commenting on our very clean rooms. This is extremely important to us. We look forward...

Thunder Bay, Canada
Reviewed 1 week ago

The room was perfect, clean and neat with attention to detail. The service spectacular and food was amazing. Must have the Quattro Burger and Quattro Salad.No matter what food you have you will enjoy.

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Helpful?
Thank dmyshok
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you so much for your review. Perfection is always our goal and glad we hit the mark. The Quattro burger and the Quattro salad are definitely two of the favorites. We truly appreciate you taking the time to provide your comments and 5 star review.

Essex,Ontario,Canada
Reviewed 1 week ago

My husband and I booked a room for two nights for a funeral we were attending out of town. All I can say is everything was great. My phone call to make a reservation went smooth, our check in was fast, efficent and a super friendly gentlemen that knew how to run a front desk was great.The hotel was very...

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Helpful?
Thank Alpal50
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

We appreciate you taking the time to write a review especially given the circumstances of your trip. We are so pleased to hear that your stay was exceptional as the last thing you need to worry about during these times is your accommodations. Vinotecca is a popular stop for both hotel and locals and we will pass on your comments...

Elliot Lake, Canada
Reviewed 1 week ago

We stayed at this hotel many times. From the friendly people at front desk to the room service guys, everybody is super friendly and very helpful. Room are always very clean. The prices per night is very reasonable. Thanks for the great service.

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Helpful?
Thank Bernard V
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thanks for the great review. We are always happy to hear from our repeat guests. Clean rooms and friendly and helpful staff are two of the things we always strive for. We look forward to your next visit.

Reviewed 3 weeks ago via mobile

Lovely clean hotel. Centrally located. Beds were quit comfortable and love that they give you make up remover wipes in your bathroom. Great decor in hotel including aquariums. The restaurant was a little pricey for what you get for amount of food if your a big water best to check out burger joint down the road it was excellent. Found...

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Helpful?
Thank Jaewls
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

We do apologize for your experience with Front Desk. This feedback is shared with our staff and the appropriate Manager for follow up. We will ensure this is addressed. The aquarium is definitely popular! If Vinotecca is not the restaurant for you, then certainly our location is conveniently located with many other options available for dining. Thank you for taking...

Capreol, Ontario, Canada
Reviewed 1 November 2016

This a great place to stay.Very modern and very clean comfortable beds Nice clean pool and pool area.great breakfast eggs bacon muffins in the morning.Good parking close to the room.A very good stay will stay again

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Helpful?
Thank Norm C
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

We are so pleased you enjoyed your stay as well as amenities and complimentary breakfast. We appreciate you taking the time to give us a 5-star rating and your comments. We look forward to your next visit.

PA
Reviewed 27 October 2016

We were not sure what to expect ... but, we relied on TripAdvisor ... never lets you down! A very modern feel to this hotel. The quality feels high end at a very reasonable price. The hotel itself feels large. Our room was modern, clean, comfortable, and quiet. We highly recommend this choice. The only challenge might be parking for...

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Helpful?
Thank Chuck2010
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you so much for your rating, excellent comments and high recommendation. TripAdvisor is a great way to gauge an establishment based on the recommendations of actual guests. We so appreciate when an experience is completely aligned with previous feedback. Our location and surrounding area is truly spectacular in the fall when the leaves have turned and we do see...

Tampa
Reviewed 26 October 2016

This is a great place and a good location. Enterprise rent a car is within walking distance. Clean and comfortable beds. Nice breakfast (eggs, bacon, etc). Long walk to the rooms in the tower, not sure if there are rooms closer to the lobby, but you can ask if you need. Good fitness center, pool and sauna.

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Helpful?
Thank Libby_Brods
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you for your 5-star rating and great review. The tower suites are located towards the back but we do have suites in the north section of the building. We appreciate you mentioning that in your comments. We are so glad you enjoyed our complimentary hot breakfast as well as our fitness centre and pool area. Our location in uptown...

St. Catharines, Canada
Reviewed 26 October 2016

I stayed at the Quattro while presenting at a conference and was pleasantly surprised by the quality of the accommodations, the restaurant ambiance and menu selection, and the conference layout and service. I found the staff in all areas (conference, front desk, restaurant, housekeeping) to be quite personable. The conference venue is bright and nicely laid out. I enjoyed the...

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Helpful?
Thank Lori G
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you so much for taking the time to give us your feedback on the hotel rooms as well as the conference centre and the restaurant. It is always nice to read a review from a guest who has some experience in traveling and we were most proud to read yours. We do have quite a following of locals at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Locally owned and operated by Quattro Hospitality Inc., the hotel features 157 suites and the Largest Convention space in Northern Ontario. Total capacity for the conference centre is 1,500 people due to 13,728 square feet of floor space. Full catering service for events is available. The hotel offers free high-speed Internet access, an indoor pool, whirlpool and sauna, fitness centre, business center, onsite restaurant and an onsite spa. Limousine service and Personal Trainer facilities. Air-conditioned guestrooms feature a refrigerator, microwave, full-size sofa bed, flat panel televisions, ipod docking stations and room service is available. The Comfort Suites hotel also provides easy access to local points of interest like the OLG Casino Sault Ste. Marie, Agawa Canyon Tour Train, Searchmount Ski Hill, Cambrian Mall, Bellevue Park and Crimson Ridge Golf Course. The hotel also participates in Choice Privileges, the Choice Hotels rewards program where guests can earn points toward free nights, Airline Rewards, gift certificates and more while staying at any Comfort, Comfort Suites, Quality, Sleep Inn, Clarion, Econo Lodge and Rodeway Inn hotel in Canada. ... more   less 

Additional Information about Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member

Address: 229 Great Northern Rd, Sault Ste. Marie, Ontario P6B 4Z2, Canada (Formerly Comfort Suites & Conference Centre Sault Ste. Marie)
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Price Range: $105 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member 3*
Number of rooms: 157
Reservation Options:
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Also Known As:
Comfort Suites & Conference Centre Sault Ste. Marie Hotel Sault Ste. Marie
Comfort Suites And Conference Centre Sault Ste. Marie
Great Northern Hotel
Quattro Hotel & Conf. Centre, An Ascend Hotel Collection Member Sault Ste. Marie, Ontario
Hotel Style:
#1 Business Hotel in Sault Ste. Marie
#1 Family Hotel in Sault Ste. Marie
#3 Romantic Hotel in Sault Ste. Marie
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Questions & Answers

Here's what travellers have asked, with answers from Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member staff and other travellers.
3 questions
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Questions? Get answers from Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“highest floor for sure”
  • Suite Feel
  • Modern Room
 of 5 bubbles Chuck2010, 27 Oct 2016 | Read review
“Ask for rooms facing the front of the hotel”
 of 5 bubbles PramodL, 30 Sep 2016 | Read review
“Ask for a room at the opposite end of the hall to the elevator.”
 of 5 bubbles LeannaM429, 26 Sep 2016 | Read review
“I don't think you could go wrong in this hotel”
 of 5 bubbles goodfellow55, 22 Sep 2016 | Read review
“Get up high for a view (although there is not much to see)”
 of 5 bubbles Tommy599, 21 Sep 2016 | Read review
5 of 5
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