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Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member

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510 Reviews from our TripAdvisor Community

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There are newer reviews for Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member
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Showing 503: English reviews
Canada
Reviewed 16 January 2017

Have visited SSMarie numerous times over last 30 years. Quattro far surpassed any hotel in town! The front desk easily accommodated our request for a quiet room - ended up in the tower section, enjoyed the views of downtown but mostly the lack of noise being on top floor. The hot breakfast included bacon, real scrambled eggs, (with special touches...

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Helpful?
1Thank 1hker1
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you for your incredible review and we are so pleased you enjoyed your stay in one of our Executive Suites. The location in the tower truly has a spectacular view. We are also very pleased to hear that our staff accommodated your request and made your stay extra special. The room upgrades and amenities were designed to provide you...

Reviewed 10 January 2017

I normally stay in the Delta in the Sault but chose the Quattro due to its location during my last visit. I stayed in the tower sector of the hotel. This surpasses the Delta. Rooms are enormous, spotless and extremely well-appointed, having been refurbished in 2016. All amenities are provided less a safe. The bathrooms were also quite large, modern...

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2Thank Scott B
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you for your review and may we mention, your quick wit. We so enjoyed reading and sharing your review with staff. Nothing pleases us more than winning over a guest that clearly knows what they are looking for in accommodations. We are very pleased that you enjoyed your stay and we look forward to seeing you again soon.

Reviewed 8 January 2017

I visit the Soo twice a year to visit family and stay a week. This was my first stay at this hotel. I was given an upgraded room upon arrival at no extra charge, once I mentioned I had family wanting to visit. Customer service was excellent. The room was perfect for my needs. Very clean and super quiet. I...

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Helpful?
1Thank Karen G
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to provide your comments. We appreciate your mention of customer service and so pleased that your room suited your needs perfectly. Our onsite restaurant Vinotecca is quite popular and reservations are recommended. Room service is available as an option. We appreciate your recommendation and your 5 star rating.

Reviewed 2 January 2017 via mobile

We were very happy with our stay at the hotel. The room was spacious and the bed extremely comfortable, pillows were excellent and the down duvet was an appreciated added touch. Staff in the hotel were very friendly, housekeeping staff who we met in the hallways were very pleasant and always greeted us with a smile and a hello. I...

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1Thank odouglas t
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you for your 5 star review. We appreciate all of your feedback - especially regarding our staff. We do change up the fruit offerings in the daily complimentary breakfast but tend to stay with fruit that is most popular with our guests. The television in the lobby is a multi-media device and not just your average television where regular...

Windsor, Canada
Reviewed 31 December 2016

We always get a suite for an affordable price. Gives you a little extra space and comfort. The breakfast is always decent enough to start your day. Never really had anything to complain about and that's good.

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1Thank Wayne B
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you for your 5 star review. We are so pleased you enjoy your extra space of our suites and our complimentary breakfast. We look forward to seeing you again soon.

Toronto, Canada
Reviewed 28 December 2016

The Quattro is a great place if in need of a place to rest when driving across country. The staff is pleasant and helpful. Great place for family or school events as the night we stayed it seemed there was a sports conference for going on for high school students.

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Thank adeliepenguinpec
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to provide your comments. Our central location in Sault Ste. Marie does make it quite convenient for a stop over or for whatever brings you to our city. We do host a variety of guests including sports teams. We do hope to see you again. All the best to you in the new year.

Huntsville, Canada
Reviewed 28 December 2016

My husband stays at this hotel frequently on business. He is treated like royalty by all the staff. I was fortunate to stay with him in December, and I must say that absolutely everyone at this hotel goes out of their way to make your stay pleasant. The rooms are spacious, clean and stylish. The restaurant is unparalleled. The wait...

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3Thank Joanne P
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Our most sincere thanks for such an incredible review. We so appreciate all of your kind words about our staff. They are always touched when their names are mentioned and this certainly goes beyond that. It is truly our pleasure. We look forward to your husband's next visit and hope you get the chance to join him again. All the...

Ontario
Reviewed 16 December 2016

This is a beautiful hotel with all the bells and whistles. I recently stayed here on my way to and from another destination. Very accommodating, clean and quiet. I would not hesitate to recommend this spot.

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1Thank Sahayoga
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you for your 5 star review and your great comments. All the bells and whistles - we haven't heard that one yet but we like it!! We are so pleased that you chose us as your stop-over and we hope to see you again soon.

Reviewed 7 December 2016

Always greeted with a smile and Hello How are you today? and welcome back! It was nice that your front desk clerk Chris remembered us from before. Friendly and helpful staff everytime I've stayed at the hotel. Breakfast is excellent! All staff is friendly and ready to help you anytime you need it. Thank you!

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1Thank Josee R
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you for your 5 star review and great comments. Chris is a valuable member of our team and he does have a great memory and goes out of his way to make our guests feel comfortable. We appreciate your kind words and we look forward to your next visit whether it be for another conference or just for pleasure.

Burlington, Canada
Reviewed 30 November 2016

My colleague and I stayed in this hotel for business and were blown away by the staff and the accommodations. The rooms were VERY clean and updated; I can’t say enough about this place and will be staying here again when in town in the future.

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1Thank dchinery
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you for your 5 star review and your wonderful comments. We love it when we exceed expectations of our guests. We continuously look for ways to keep our rooms updated and spectacular. We truly want you to feel that luxurious touch. Thank you for commenting on our very clean rooms. This is extremely important to us. We look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Locally owned and operated by Quattro Hospitality Inc., the hotel features 157 suites and the Largest Convention space in Northern Ontario. Total capacity for the conference centre is 1,500 people due to 13,728 square feet of floor space. Full catering service for events is available. The hotel offers free high-speed Internet access, an indoor pool, whirlpool and sauna, fitness centre, business center, onsite restaurant and an onsite spa. Limousine service and Personal Trainer facilities. Air-conditioned guestrooms feature a refrigerator, microwave, full-size sofa bed, flat panel televisions, ipod docking stations and room service is available. The Comfort Suites hotel also provides easy access to local points of interest like the OLG Casino Sault Ste. Marie, Agawa Canyon Tour Train, Searchmount Ski Hill, Cambrian Mall, Bellevue Park and Crimson Ridge Golf Course. The hotel also participates in Choice Privileges, the Choice Hotels rewards program where guests can earn points toward free nights, Airline Rewards, gift certificates and more while staying at any Comfort, Comfort Suites, Quality, Sleep Inn, Clarion, Econo Lodge and Rodeway Inn hotel in Canada. ... more   less 

Additional Information about Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member

Address: 229 Great Northern Rd, Sault Ste. Marie, Ontario P6B 4Z2, Canada (Formerly Comfort Suites & Conference Centre Sault Ste. Marie)
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Price Range: $107 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member 3*
Number of rooms: 157
Reservation Options:
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Also Known As:
Comfort Suites And Conference Centre Sault Ste. Marie
Comfort Suites & Conference Centre Sault Ste. Marie Hotel Sault Ste. Marie
Great Northern Hotel
Quattro Hotel & Conf. Centre, An Ascend Hotel Collection Member Sault Ste. Marie, Ontario
Hotel Style:
#1 Business Hotel in Sault Ste. Marie
#1 Family Hotel in Sault Ste. Marie
#3 Romantic Hotel in Sault Ste. Marie
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Questions & Answers

Here's what travellers have asked, with answers from Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member staff and other travellers.
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Questions? Get answers from Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean, spacious, salt water pool!”
 of 5 bubbles lorimiddaugh, 27 Feb 2017 | Read review
“Stay here great place”
 of 5 bubbles 107normc, 21 Feb 2017 | Read review
“book through good life fitness if you are a member”
 of 5 bubbles hammadb2016, 19 Jan 2017 | Read review
“If staying when hockey teams are staying make sure to book a room a floor above hockey players to avoid the noise.”
 of 5 bubbles chrisy395, 18 Jan 2017 | Read review
“High level tower rooms have great views: check out the Canada & USA bridges at night!”
 of 5 bubbles 1hker1, 16 Jan 2017 | Read review
5 of 5