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    Best Western St. Catharines Hotel & Conference Centre

    2 North Service Rd, St. Catharines, Ontario L2N 4G9, Canada
    +1 866-597-0538
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    2017-11-26 2017-11-27
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    US$102
    US$99
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    US$102
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    Traveller (87)
    Room & Suite (30)
    Dining (6)
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    Overview
    • Excellent30%
    • Very good35%
    • Average22%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “outdoor pool” (26 reviews)
    “mini golf” (16 reviews)
    “niagara falls” (48 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    Nov 26Nov 27
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (506)
    There are newer reviews for Best Western St. Catharines Hotel & Conference Centre
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    41 - 45 of 489 reviews

    Reviewed 7 August 2017

    Very comfortable hotel, although the breakfast is rather limited. Conveniently located although if you want to go downtown best to get a taxi. Staff on check in desk were very helpful with directions and other information.

    Thank djstevefunk2016
    Response from Adrian N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 15 August 2017

    Thank you for your business. We look forward to seeing you again soon.

    Reviewed 6 August 2017 via mobile

    Asked for early noon check in. Got there and there were 2 cars in the parking lot. Told it would be another hour. Asked if they would call when available. No call. Came back at 2pm and now they had a room. No call! An...More

    1  Thank Gord C
    Response from Adrian N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 8 August 2017

    On behalf of the entire team, we apologize for the issues you experienced during your stay. We are working with a new guest engagement program in order to better service our guest requests. We are working with our internet provider to see if the issues...More

    Reviewed 3 August 2017

    We stayed at this hotel for two nights and enjoyed our stay. We found the hotel very clean and the staff very pleasant. The staff served a hot breakfast to over 150 guests in a very short and orderly fashion.

    Review collected in partnership with Best Western
    Thank roy662
    Response from Adrian N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 15 August 2017

    Thank you for your visit. Hope to see you again soon.

    Reviewed 2 August 2017

    This is a great hotel for a family trip or even a romantic getaway. Hotel is clean and staff are friendly and very accommodating. Great shops, mall and local restaurants at proximity. I would definitely will be going back.

    Review collected in partnership with Best Western
    Thank 221evelyns
    Response from Adrian N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 15 August 2017

    Thank you for sharing your stay. See you again!

    Reviewed 1 August 2017

    We were very unhappy with best western st catharines. There were needles in the stairwell and outside on the property. There was a person begging other guests for money. The female staff on duty was drinking.More

    Review collected in partnership with Best Western
    Thank lindasQ7129DN
    Response from Adrian N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 2 August 2017

    Thank you for your feedback. We apologize for the issues you experienced during your stay. Your business and safety is important to us. We did a thorough investigation of the incident you expressed but our manager on duty found no traces of needles on the...More

    Hilton Garden Inn Niagara-on-the-Lake
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    7.4 km
     
    Capri Inn
    467 reviews
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    White Oaks Conference Resort & Spa
    5,096 reviews
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    Days Inn St. Catharines Niagara
    141 reviews
    #5 of 7 hotels in St. Catharines
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    • Indoor pool
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$99 - US$200 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 142
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Priceline, Hotels.com, Booking.com, Cancelon, Hotwire, getaroom.com, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Best Western St. Catharines Hotel & Conference Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • St. Catharines
    • Also Known As
    • Best Western St. Catharines Hotel St. Catharines ,
    • Holiday Inn St Catharines ,
    • St. Catharines Holiday Inn ,
    • Best Western St. Catharines Hotel & Conference Centre Ontario
    Add Photo Photos
    Traveller (87)
    Room & Suite (30)
    Dining (6)
    Pool & Beach (2)
    Hotel & Grounds (59)
    Bathroom (9)
    Family and Play Areas (1)
    Nearby
    Capri Inn
    467 reviews
    1.44 km away
     
    Days Inn St. Catharines Niagara
    141 reviews
    .32 km away
     
    White Oaks Conference Resort & Spa
    5,096 reviews
    7.09 km away
     
    Hilton Garden Inn Niagara-on-the-Lake
    1,389 reviews
    7.37 km away
     
    Nearby Restaurants
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    Perkins Restaurant & Bakery
    114 reviews
    .29 km away
    Nearby Attractions
    Woodend Conservation Area
    26 reviews
    1.13 km away
    Parkway Lanes Bowling
    18 reviews
    1.50 km away
    Fairview Mall
    19 reviews
    .46 km away
    Sky Zone St. Catharines
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    Ask a question
    Questions & Answers
    KandlesMatt
    6 November 2017|
    AnswerShow all 7 answers
    Response from Z3922BIjane | Reviewed this property |
    I did not use the fitness equipment.
    0
    Votes
    Terrance K
    23 December 2016|
    AnswerShow all 4 answers
    Response from Marcel P | Reviewed this property |
    they have both an indoor and outdoor pool as well as a sauna
    1
    Vote
    Ren026
    28 July 2016|
    AnswerShow all 2 answers
    Response from LondonRN | Reviewed this property |
    Note from the hotel !!!
    0
    Votes
    Room Tips
    "first floor was fine"
    Read review
    "Ask for an interior room, should be quieter."
    Read review
    "Car park side for easy access; pool side for quietness."
    Read review
    "Rm 264 faced the Costco/Kelsey's across the street but it was quiet! Easy access to the parking lot to..."
    Read review
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