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Holiday Inn Hotel & Suites St. Catharines Conference Centre

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274 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Kitchener, Canada
Reviewed yesterday NEW

We stayed here while attending an early afternoon wedding and the front desk staff was helpful in giving us an early check in so that we could drop off our stuff before enjoying all the festivities. The staff upgraded us to a whirlpool sweet without requesting it which was a nice surprise, the room was clean with a comfortable bed....

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Helpful?
Thank mattweb88
Toronto
Reviewed 2 weeks ago

Our family was in St. Catharines for a sporting event. Right from the moment we arrived till we left, we only encountered friendly and helpful staff. Our club held a banquet in one of the large ballrooms which easily accommodated our 300+ attendees. The room was lovely and the food, served buffet style was great for the type of function....

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Helpful?
Thank energeticfamily
Spring Y, Front Desk Supervisor at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Guest, Thank you for taking time to post your review of your recent stay with us. We are very happy to hear that you enjoyed your stay and the amenities offered at our facility. It is always nice to hear that our staff was friendly and helpful. It was a pleasure having your family and Club stay with us....

Stirling, Canada
Reviewed 2 weeks ago

We recently had an overnight at this location as we had a funeral to attend the next morning in Buffalo. We booked two rooms for an early departure the next day. We asked the front clerk to charge both rooms to our bill which did not happen. We asked about a good place to eat and they said the one...

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Helpful?
Thank Babyboomerstime
Spring Y, Front Desk Supervisor at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Guest, Thank you for posting your review of your recent stay with us. I do apologize that you encountered these issues during your stay. We always value our guests feedback as it helps us to grow and improve. I passed on your comments to the proper department heads to be addressed. if you have any further information or comments...

Sudbury
Reviewed 3 weeks ago via mobile

Decide to stay at this hotel at the very last minute, my first stay, but not my last. Very friendly and polite staff, quick and efficient check in was just the beginning of a pleasant experience. The room was very nice, comfortable and well laid out, you can tell it was new, loved the space and very clean. The TV...

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Helpful?
1Thank R. C
George Town, Grand Cayman
Reviewed 3 weeks ago

Hopeless. I have stayed in this hotel about 6 times. At many of the rooms have terrible wifi, so I stopped coming a few months ago. I just risked it again, but they still have problems with both pad and win10 computer. The front desk always lies and say they have no complaints. When I questioned this, the story changed...

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Helpful?
1Thank Jeff B
Reviewed 4 weeks ago

Stayed in a king room 1 night, while traveling on Canadian Thanksgiving Day. The room was on the 7th floor and at the back of the building. It was very quiet It didn't appear very busy, but we did see other guests in the hallways and in the restaurant. Got the impression they don't have a lot of people showing...

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Helpful?
1Thank Chloe H
Caledon, Canada
Reviewed 5 weeks ago

Nice big spacious suite. Busy hotel but no issues with check in or noise at all. Had buffet Sunday morning in adjoining room which was outstanding. Friend used hotel as part of their wedding package and everyone was pleased with the whole experience

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Helpful?
Thank JanetLynne0714
Windsor, Canada
Reviewed 12 October 2016

Stayed at this hotel while attending a conference at Brock University. Stayed in a lovely King Suite. Room had a separate sitting area and full kitchen. Service was outstanding. Room was immaculate. Would definitely stay here again. Great value. Much cheaper than staying at comparable nearby properties.

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Thank ROlivero20
Toronto, Canada
Reviewed 4 October 2016

My husband and I used Holiday Inn and blocked 24 rooms for our friends and family for our wedding. Their group rate is great and it was also nice that they have included a complimentary shuttle service for our guests. What I wasn't happy about was how disorganized they were when it came to booking the rooms and their response...

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Helpful?
Thank Criselda O
Spring Y, Front Desk Supervisor at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Guest, We want to thank you for Posting your review of your recent stay with us. We are happy you found our facility to meet your standards. We do apologize for the issue you encountered while planing your special event. I did pass your comments on to the proper department heads to be addressed. If I may take a...

Tokyo, Japan
Reviewed 25 September 2016 via mobile

Because of some changes in plans we ended up staying at the holiday inn for 2 weeks. It was ok at first but as we stayed longer the housekeeping nearly stopped. We had to request everything twice. The 6th floor bar is fun. The restaurant is pretty gloomy so even with the kids free breakfasts we skipped after the first...

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Helpful?
Thank Tessios
Spring Y, Front Desk Supervisor at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Guest, Thank you for your honest review of your stay with us. We do always value our guest feed back as it helps us to know where we can still grow an improve. I have passed the proper department heads your comments so they can be addressed. We do hope you will give us the opportunity to improve on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Holiday Inn Hotel & Suites St. Catharines Conference CentreFor your Niagara Falls vacation or business trip, choose the 100% smoke-free New Holiday Inn & Suites St. Catharines Parkway Conference Center St. Catharines - Niagara hotel. You'll be less than 10 minutes from the falls as well as close to area businesses and Niagara-area attractions and wineries.Corporate guests can easily get to area meetings in St. Catharines, Ontario thanks to our hotel's location near General Motors, TRW, Seaway Marine and Brock University. We make it easy to do business by providing free high-speed Wi-Fi Internet access, rooms designed for business guests, the city’s largest Conference Center with 20,000 sq. ft. of flexible space including full catering services.Few hotels offer the friendly service our staff provides to every guest and your pets. Families love us because our hotel's location is near Niagara Falls and area attractions, including Old Port Dalhousie, the Shaw Festival, Skylon Tower and Niagara wineries. Our hotel's guests can easily enjoy local tours, golf courses, shopping and museums in St. Catharines and Niagara Falls, Ontario.Our hotel's amenities are the region's best. You can enjoy an indoor pool or workout in an adjacent Fitness Centre. Kids and adults too love our Parkway Lanes Bowling and Entertainment complex featuring disco bowl. From dining at JJ Kapps Restaurant to Life Experience Packages, the Holiday Inn is the finest of hotels. ... more   less 

Additional Information about Holiday Inn Hotel & Suites St. Catharines Conference Centre

Address: 327 Ontario St, St. Catharines, Ontario L2R 5L3, Canada (Formerly Quality Hotel Parkway Convention Ctr)
Region: Canada > Ontario > St. Catharines > York - Haig
Price Range: $126 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites St. Catharines Conference Centre 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Holiday Inn & Suites Parkway Conference Centre Hotel St. Catharines
Holiday Inn And Suites Parkway Conference Centre
Quality Inn St Catharines
Quality Hotel St Catharines
Holiday Inn Hotel & Suites St. Catharines Conference Centre Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites St. Catharines Conference Centre staff and other travellers.
5 questions
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2 months ago
LaSalle, Canada
22 days ago
Edmonton, Canada
over a year ago

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Questions? Get answers from Holiday Inn Hotel & Suites St. Catharines Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quieter room higher up and away from the elevators.”
 of 5 bubbles energeticfamily, 19 Nov 2016 | Read review
“Our view was a rehab centre?? Lots of people hanging out!”
 of 5 bubbles Babyboomerstime, 17 Nov 2016 | Read review
“Rooms on the 8th Floor are larger. Spend the extra $$. Get a suite!”
 of 5 bubbles ROlivero20, 12 Oct 2016 | Read review
“Rooms on main floor have more traffic for people getting to the rooftop Bar. Stay away form the 6 floor where the bar is at.”
 of 5 bubbles County_FC, 22 Sep 2016 | Read review
“Ice machine is on 4th floor... Lounge is on 6th floor”
  • Sink Area
  • Queen Beds with four pillows each
  • Soap and Shampoo
  • Towels and Ice Bucket
 of 5 bubbles flintjarvis, 12 Sep 2016 | Read review
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