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Canadas Best Value Inn - St. Catharines

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Traveller (37)
Room & Suite (48)
Pool & Beach (3)
Overview
  • Excellent30%
  • Very good27%
  • Average11%
  • Poor13%
  • Terrible19%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Airport Transportation
Multilingual Staff
2 Star accommodation
All hotel details
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (211)
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Traveller rating
59
54
24
28
40
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LanguageEnglish
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59
54
24
28
40
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All reviewsroom was cleantea and coffee facilitiesworked fineoff the highwayking bedmini fridgevalue for the moneyeasy accessniagara regionstcanadarateslinens
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1 - 5 of 205 reviews
Reviewed 1 week ago via mobile

Stayed here 2 nights and loved the pool and the service. They take pride in their service and go above and beyond. Clean safe and much better than the motels in niagara. Thank you guys for a great stay

Thank Corey A
Reviewed 2 weeks ago via mobile

The customer service is of not existence in this place. Had two bad room experiences. After our first night the room service came in fixed one bed and left not even making an attempt in fixing the bed Ofcourse changing the linen is not that...More

Thank ian m
Response from MannyGrewal1, Manager at Canadas Best Value Inn - St. CatharinesResponded 2 weeks ago

Thank you Ian M for your feedback. I apologize for the way you did regarding your stay. Unfortunately if you are to leave your personal belongings on top of your bed housekeeping will not touch them nor make the bed. The reason only one was...More

Reviewed 4 weeks ago

we were short-stayed, the location of the hotel was good, the rooms were clean. there are places where the hotel is easily accessible and there are places to eat around. When we come back to Catharines we are thinking of staying.

Review collected in partnership with this hotel
Thank oturan558347
Response from MannyGrewal1, Manager at Canadas Best Value Inn - St. CatharinesResponded 4 weeks ago

Thank you for your review Oturan. We are pleased to know that we met your needs! We welcome you back anytime!

Reviewed July 5, 2018 via mobile

Accommodations..dirty Staff...brutal... entered room at 2am..NOT cool...no accountability or apology Left to go elsewhere... worst experience EVER...I was very upset with my experience and the only response I received was a sarcastic "are you ok?"..and then an ignorant chuckle...ZERO customer service!

1  Thank Christina P
Response from MannyGrewal1, General Manager at Canadas Best Value Inn - St. CatharinesResponded July 11, 2018

We appreciate your feedback Christina. We apologize for not meeting up your expectations and we be looking into this matter. We hope that you will give us another chance to serve you better. Thank You

Reviewed June 20, 2018 via mobile

Comfortable motel fine for a stop over. Microwave and fridge a nice touch but would have appreciated tea and coffee facilities in the room. Pleasant staff. Perfectly fine for its position in the market.

Thank Billie M
Response from MannyGrewal1, General Manager at Canadas Best Value Inn - St. CatharinesResponded July 11, 2018

Thank you Billie for your feedback.We are glad to know that you loved your services and facilities in the room.We serve coffee and tea whole day in the lobby. Hope to see again.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Details
Price range
US$73 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$73 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (37)
Room & Suite (48)
Pool & Beach (3)
Questions & Answers
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lazycruzer
November 25, 2017|
Answer
Response from Maureen H | Reviewed this property |
I lived in St. Catharines for 20 years and never saw the Northern lights. You would have to drive many miles north to see them. As far as town lights are concerned you would not have a problem.
0
Votes
lexiy173
September 11, 2017|
Answer
Response from lexiy173 |
maha habaybeh, peter habaybeh, justin andrew habaybeh, justin habaybeh, maha teresa habaybeh
0
Votes
Room Tips
"2 story building. State we are seniors and given ground floor. Easy access averaged $80. Per day."
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"Book elsewhere."
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"Go somewhere else"
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"balcony facing the qew highway"
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