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552 Ontario St, Stratford, Ontario N5A 3J3 Canada
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Traveller (96)
Room & Suite (79)
Dining (6)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 18 hotels in Stratford
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
At the Best Western Plus The Arden Park Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus The Arden Park Hotel will stand out among other hotels in Stratford,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus The Arden Park Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children's television networks
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Kids' meals
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Iron
Wake-up service / alarm clock
Coffee / tea maker
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English
1036Reviews7Q+A100Room tips
Traveller rating
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Most Recent
Michael S wrote a review Aug. 6
Coquitlam, Canada80 contributions74 helpful votes
The room was excellent, comfortable and clean. We were in town for a family event so didn’t get to use any of the amenities like exercise room or pool. Staff was friendly. It was nice being able to get coffee near the desk with fresh cream or milk. We were a little unaware of it, but had a card with our room keys on arrival that noted that the room wouldn’t be cleaned, towels changed, etc. during our stay unless we asked for it. This seemed like a good policy for the environment-we don’t replace towels and sheets every day at home. We did find it strange that pet fee was applied daily though we hadn’t asked for the daily clean. Manager expressed that we could have asked for cleaning but I’m not going to do that just to try to get value for fee with our dog.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chuck T wrote a review Jul. 2021
Windsor, Canada3 contributions1 helpful vote
Hotel's Favourite
A Group of 16 of us stayed here at the Arden Park Best Western for a Golf Vacation. Normally the discussion afterwards centre around the golfing venues, however on this trip the Hotel that we stayed at took centre stage. Extremely well run and very pleasant hotel to stay in Stratford, Ontario. I would highly recommend this to anyone for any type of trip.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andrea Hayter, General Manager at Best Western Plus The Arden Park Hotel
Responded Aug. 3, 2021
Dear charlest453; Thank you for your wonderful review and recommendation of Best Western Plus The Arden Park Hotel. It was a pleasure hosting your golf group. I am so pleased to hear you all enjoyed your stay and appreciate you taking the time to share your experience. We look very forward to welcoming you back as our guest's again soon! Yours in Hospitality, Andrea Hayter General Manager
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Sallianne P wrote a review Aug. 2
3 contributions
After a challenging start for a block booking for a wedding, guests were satisfied with their stay. The decor is a little oppresive in the rooms, dark colours, and nothing special about the buffet breakfast.
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Review collected in partnership with Best Western
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gebbis wrote a review Jul. 2022
Summerland, Canada40 contributions62 helpful votes
Based on a previous stay in a wonderful room, I booked a room even though the cost was much higher than usual. The very curt front desk staff was dismissive of my request for a room on a higher floor. Fair enough.The hotel was busy but there was no need to be so terse and blunt. Then when I opened the door to my assigned room it was clear from the moment we entered that the room was in poor condition and probably the last to ever be assigned. The carpet was stained and filthy dirty and obviously contributed to the stale odors. Since there were no other rooms available we stuck it out for the one night. The bathroom toilet was in terrible shape around the base and the bathroom counter top stained. We could not get out to there fast enough. Even our breakfast was tainted by an overzealous manager who paced the restaurant throughout our entire meal. He even told the customers in front of us they would have to vacate their table by 10:45am. Our server, however, was superb and kept telling everyone to take as long as they like! Our meal was delicious. The coffee flowed freely. If it wasn’t for our server the entire stay would have been ruined.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Great location for attending shows at the Festival theatre.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andrea Hayter, General Manager at Best Western Plus The Arden Park Hotel
Responded 1 week ago
Dear Gebbis; I am very sorry to hear of your disappointing experience. I appreciate you taking the time to express your concerns, and allowing me an opportunity to address them. We are very committed to providing our guests with not only a high quality product, but also friendly and attentive customer service. I am very sorry to hear this was not your experience. I can assure you that your comments will be addressed and any required maintenance completed immediately. I do hope you will return as our guests again soon and allow us an opportunity to win your loyalty back. Yours in Hospitality, Andrea Hayter General Manager
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Cheryl T wrote a review Jul. 2022
Ajax, Canada962 contributions115 helpful votes
We stayed in the 2 Queen Suite with the additional bonus of a fireplace. Upon arrival we impressed with the amount of space the room had. The living room had a pull out couch and 2 chairs with the fireplace as the main highlight. There was also a small desk area for anyone doing any work while traveling. There were 2 TV's in the suite, one in the living room and the bedroom. There was also a small kitchenette with a microwave and a keurig machine We had some minor issues. First we weren't able to figure out where the switch for the fireplace was. We also had a struggle with the bath tub know. I thought I was going to break it. Both time we called down to the front desk and both times they were fantastic about helping us. There is also a pool and a fitness area on site but we neve got a chance because we were really enjoying the fireplace. We actually found it
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Date of stay: November 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andrea Hayter, General Manager at Best Western Plus The Arden Park Hotel
Responded 2 weeks ago
Dear Cheryl T; Thank you for your wonderful review of Best Western Plus The Arden Park Hotel. I am so pleased to hear you enjoyed your visit! We look forward to welcoming you back as our guests again soon.... Yours in Hospitality, Andrea Hayter General Manager
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Pamela d wrote a review Jul. 2022
1 contribution1 helpful vote
Truely enjoyed our first trip to Stratford. Best Western made it easy to check in, room was spacious, clean and had everything we needed. Saw the pool but didn't get a chance to enjoy, looking forward to trying it on our next visit. Easy walking distance to the down town area as well as our event and the free parking made it the perfect spot! Staff were friendly and cheerful from the front desk to the bar to housekeeping, Overall a great spot to stay!
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Review collected in partnership with Best Western
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Andrea Hayter, General Manager at Best Western Plus The Arden Park Hotel
Responded 2 weeks ago
Dear Pamela D; Thank you for your wonderful review of Best Western Plus The Arden Park Hotel. I am so pleased to hear you enjoyed your stay, and thank you for taking the time to share your experience. We look forward to welcoming you back as our guests again soon! Yours in Hospitality, Andrea Hayter General Manager
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Alan2996 wrote a review Jun. 2022
Mississauga, Canada31 contributions59 helpful votes
This is the 2nd time that we have stayed at this property. It is a very good choice for anyone attending the Festival Theatre. The rooms are huge with comfortable beds, large screen tv, and good wifi. The bar and restaurant serve very good food at reasonable prices.
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andrea Hayter, General Manager at Best Western Plus The Arden Park Hotel
Responded 4 weeks ago
Dear Alan2996; Thank you for your review of Best Western Plus The Arden Park Hotel. I am so pleased to hear you enjoyed your stay and appreciate your continued support in business. We look forward to welcoming you back as our guests again soon! Yours in Hospitality, Andrea Hayter General Manager
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jennacurran03 wrote a review Jun. 2022
Teeswater, Canada2 contributions
Room wasn't clean. Garbage was left from previous guest on the floor. Toothpaste splatter and other unidentified grime on bathroom counter. Keycard left from last guest on a surface that should've been wiped down. Especially right after covid, this is unacceptable. Credit card was overcharged vs what the bill was for. For a $300/night stay, totally disgusted and unimpressed. Front desk staff was friendly.
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andrea Hayter, General Manager at Best Western Plus The Arden Park Hotel
Responded Jun. 28, 2022
Dear jennacurran03, I am very sorry to hear of your disappointing experience. As we discussed, I do sincerely apologize for the condition you found your room in, as you said it is completely unacceptable and certainly not up to the level of cleanliness we are so proud to offer our guests. With regards to the overcharge, I had mentioned in my previous email to you, this is an incidental hold, that was released back to your credit card at check out. It is not an additional charge, and is released, however can take a few days to show up on your statement depending on what banking institution you are with. Again, I sincerely apologize for the disappointment you experienced. We do hope to welcome you back as our guests again, in order to show you the true quality of our product that we are so proud to offer. Yours in Hospitality, Andrea Hayter General Manager
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Christine B wrote a review Jun. 2022
Ottawa, Canada3 contributions
The hotel was clean and many rooms updated. All the staff were friendly and helpful. They made you feel like they were glad to have you there. The staff tried to be accommodating no matter the situation. The pool is a real treat to have in the summer months. The free coffee in the lobby was nice to have anytime.
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Andrea Hayter, General Manager at Best Western Plus The Arden Park Hotel
Responded Jun. 28, 2022
Dear Christine B; Thank you for your wonderful review of Best Western Plus The Arden Park Hotel. I am so pleased to hear you enjoyed your stay and appreciate you taking the time to share your experience! We look forward to welcoming you back as our guests again soon.... Yours in Hospitality, Andrea Hayter General Manager
Read more
Roland C wrote a review Jun. 2022
1 contribution
We would definitely stay here again. The staff was so cheerful and accommodating, from the restaurant, front desk to the housekeeping The beds were comfortable and clean. The grandkids enjoyed the pool although the pool room was very hot. The hotel was located within easy walking distance to Stratford festival theatre, Queen's park and the river walk.
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Andrea Hayter, General Manager at Best Western Plus The Arden Park Hotel
Responded Jun. 28, 2022
Dear Roland C; Thank you for your review of Best Western Plus The Arden Park Hotel. I am so pleased to hear you and your grandkids enjoyed your visit! Thank you for taking the time to share your experience. We look forward to welcoming you back as our guests again soon! Yours in Hospitality, Andrea Hayter General Manager
Read more
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PRICE RANGE
US$119 - US$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arden park stratford, hotel arden park
FORMERLY KNOWN AS
BEST WESTERN PLUS The Arden Park Hotel
LOCATION
CanadaOntarioStratford
NUMBER OF ROOMS
144
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Frequently Asked Questions about Best Western Plus The Arden Park Hotel
Which popular attractions are close to Best Western Plus The Arden Park Hotel?
Nearby attractions include Stratford Festival (0.5 km), Upper Queen's Park (0.6 km), and Tom Patterson Theatre (1.1 km).
What are some of the property amenities at Best Western Plus The Arden Park Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western Plus The Arden Park Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus The Arden Park Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Best Western Plus The Arden Park Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus The Arden Park Hotel?
Conveniently located restaurants include Romeos Corner Cafe, The Prune Restaurant & Bar One Fifty One, and The Restaurant at the Bruce.
Are there opportunities to exercise at Best Western Plus The Arden Park Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus The Arden Park Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus The Arden Park Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus The Arden Park Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.