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BEST WESTERN PLUS The Arden Park Hotel

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BEST WESTERN PLUS The Arden Park Hotel
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517 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Toronto, Canada
Reviewed 28 August 2016

Hotel is excellently situated for the Stratford Festival Theatre, and it is quiet, clean, comfortable. No problems whatever. We were there to go to six play performances in three days, so the amenities of the hotel (pool, dining room) weren't used.

Review collected in partnership with Best Western
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Helpful?
Thank John Alan S
Andrea M, General Manager at BEST WESTERN PLUS The Arden Park Hotel, responded to this review

Dear John Alan S, Thank you for your review. I am so pleased to hear you enjoyed your stay. We look forward to welcoming you back as our guests again soon! Yours in Hospitality, Andrea McGavin General Manager

Mississauga, Canada
Reviewed 24 August 2016

This hotel doesn't look like much from the outside but inside it is nicely decorated with good amenities. The king room was very spacious and beautifully decorated. The bathroom was clean and very large with a deep soaker tub. It was a quick 10 minute walk to the Stratford Festival Theatre. The breakfast in the on site restaurant was good...

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1Thank Brenbeth
Andrea M, General Manager at BEST WESTERN PLUS The Arden Park Hotel, responded to this review

Dear Brenbeth; Thank you for your review. I am delighted to hear you enjoyed your stay and found the room and amenities to be spacious and comfortable. We look forward to welcoming you back as our guest again soon. Yours in Hospitality, Andrea McGavin General Manager

Toronto, Canada
Reviewed 22 August 2016

We were very satisfied with our stay at the Arden Park a hotel we moved to after staying at some lesser places in the past years. The room was clean and well-appointed and the bathroom spacious and clean with plenty of towels and a large vanity area. We had breakfast, lunch and dinner in the restaurant and were pleased with...

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1Thank Ruthie101
Andrea M, General Manager at BEST WESTERN PLUS The Arden Park Hotel, responded to this review

Dear Ruthie101: Thank you for your review. I am so pleased to hear you enjoyed your stay and found our overall ambiance to be comfortable and accommodating. We look forward to welcoming you back as our guests again soon! Yours in Hospitality, Andrea McGavin General Manager

Toronto, Canada
Reviewed 18 August 2016

Hotel was great and close to downtown Stratford and Festival Theatre. Check in/Check out staff very friendly and helpful. We had an unappetizing dinner at the hotel restaurant and the server was rude and accused us of bringing flies in with us and told us we should take them away with us when we leave. We got limp wet old...

Review collected in partnership with Best Western
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Helpful?
Thank Marilyn K
Andrea M, General Manager at BEST WESTERN PLUS The Arden Park Hotel, responded to this review

Dear Marilyn K, Thank you for your review. I am so glad to hear you enjoyed your room and found our front desk team to be helpful and friendly, thank you. I would like to apologize for the poor experience you had in our dining room during your recent stay. This is certainly not up to the level of standard...

Des Plaines, Illinois, United States
Reviewed 16 August 2016

The Arden Park is the best hotel in Stratford. You are treated like an honored guest in their home. The staff are on their toes, well trained, friendly and knowledgeable. We already have reservations for next August, our 17th year of staying in the Hotel. We look forward with pleasure our next visit, and relish all of our past visits.

Review collected in partnership with Best Western
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1Thank Robert H
Andrea M, General Manager at BEST WESTERN PLUS The Arden Park Hotel, responded to this review

Dear Robert H; Thank you for your review. It is so wonderful to read your review and hear you refer to yourself as an "honored guest", as that is exactly what we strive for and it is always so wonderful to hear that feedback, thank you for sharing! We look forward to welcoming you back as our guests next August!...

Chautauqua New York
Reviewed 16 August 2016

A cut above, from the front desk to our room to the dining room. Our first visit to Stratford began with free parking followed by a very helpful front desk; these people know their town and will eagerly share detailed info on dining, theater, etc. Our room was all we hoped it would be... spacious and clean, well appointed, quiet....

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2Thank WENR0D
Andrea M, General Manager at BEST WESTERN PLUS The Arden Park Hotel, responded to this review

Dear WENR0D; Thank you for your review. I am thrilled to hear you enjoyed your stay and found our team to be helpful and knowledgeable. I am very proud of the hard working, customer service committed team we have at the hotel and I appreciate your positive comments, I will be sure to pass them along to my team! We...

Canada
Reviewed 15 August 2016

Apparently this hotel bought into the Best Western chain and had a huge renovation which was finished about 18 months ago. Previously we would have passed on staying here (old and horrible staff), but took a chance and were very pleasantly surprised. We had to wait a while before someone checked us in, but eventually we were given keys to...

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2Thank wepaktogo
Andrea M, General Manager at BEST WESTERN PLUS The Arden Park Hotel, responded to this review

Dear wepaktogo: Thank you for your review. I am so thrilled to hear you enjoyed your stay and would like to thank you for taking a chance on us! As you mentioned we have completed many very exciting renovations to update our product. We have a great personable team and I am very proud of the level of service they...

Flossmoor, Illinois
Reviewed 14 August 2016

I have not stayed in a Best Western since I was a child. What a pleasant surprise! The hotel was well-appointed, clean and modern. The beds were very comfortable, and the showers had good pressure. The location was a bit beyond the Festival theater, but still very walkable. Planning on switching my fall accommodations here after this experience.

Review collected in partnership with Best Western
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Thank bonzai85
Andrea M, General Manager at BEST WESTERN PLUS The Arden Park Hotel, responded to this review

Dear bonzai85; Thank you for your review. I am delighted to hear you enjoyed your stay. Best Western has grown and changed in so many positive ways over the years and we are very proud to be part of the brand. Thank you for sharing your experience and we look forward to welcoming you back in the fall! Yours in...

Oro-Medonte, ON, Canada
Reviewed 14 August 2016

Another exceptional experience at a Best Western property! From the moment you check in with reception to the final drop-off of keys at the end of your stay, it's a pleasant experience. We've stayed at many other first-class hotels, but they don't compare with the overall experience, and exceptional value, we always have at Best Western

Review collected in partnership with Best Western
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Helpful?
Thank Margaret W
Andrea M, General Manager at BEST WESTERN PLUS The Arden Park Hotel, responded to this review

Dear Margaret W; Thank you for your review. I am so pleased to hear you enjoyed your stay. We pride ourselves in providing excellence in not only our product but also in our customer service. I am so glad to hear you felt that and I will be sure to pass your positive comments along to my team, thank you...

Windsor, Canada
Reviewed 10 August 2016

I recently spent the night here with my two adult sisters. We had a queen suite with two double beds,tv and desk in the bedroom, and a double sofa bed, sofa and second tv in the sitting room. There was a coffee maker, sink and small frig. The decor was fresh and modern looking. The bathroom had a jetted tub...

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Helpful?
Thank beachy026
Andrea M, General Manager at BEST WESTERN PLUS The Arden Park Hotel, responded to this review

Dear beachy026; Thank you for your review. I am so pleased to hear you enjoyed your stay, thank you for sharing your experience! We hope to welcome you and your sisters back as our guests again soon! Yours in Hospitality, Andrea McGavin General Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Arden Park Hotel
Arden Park Hotel
Cuisines: Canadian, American
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning

Additional Information about BEST WESTERN PLUS The Arden Park Hotel

Address: 552 Ontario St | P.O.Box #1040, Stratford, Ontario N5A 3J3, Canada
Region: Canada > Ontario > Stratford
Price Range: $139 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS The Arden Park Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Arden Park Stratford
Hotel Arden Park
BEST WESTERN PLUS The Arden Park Hotel Stratford, Ontario
Hotel Style:
#1 Green Hotel in Stratford
#7 Romantic Hotel in Stratford
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS The Arden Park Hotel staff and other travellers.
5 questions
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Toledo, Ohio
over a year ago
Toronto, Canada
Kitchener, Canada
over a year ago
London, Canada
over a year ago

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Questions? Get answers from BEST WESTERN PLUS The Arden Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All are good”
lornek525, 12 Apr 2017 | Read review
“Get a room in the new wing”
marklin100, 3 Apr 2017 | Read review
“We were on top floor and lots of wind noise coming from A/C, vents and window frames.”
whogie, 26 Mar 2017 | Read review
“New tower rooms”
JoanneD940, 26 Mar 2017 | Read review
“King room had a small sofa to kick up your feet and watch TV comfortably. Plenty of room and the bathtub is huge.”
lauriea423, 13 Mar 2017 | Read review
5 of 5