Mercer Hotel Downtown, BW Premier Collection

Mercer Hotel Downtown, BW Premier Collection

Interior
Traveller (75)
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Room & Suite (264)
Mercer Kitchen Restaurant
Dining (51)

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About

4.5
#6 of 16 hotels in Stratford
5.0 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Best Western welcomes you to the Premier life. At the Mercer Hotel Downtown, BW Premier Collection, our biggest priority is leaving a lasting impression, long after you check out. You'll notice our Premier's distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler's favor. Located in Stratford,ON the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Meeting rooms
Non-smoking hotel
Sun terrace
Express check-in / check-out
Private check-in / check-out
Parking
Wifi
Restaurant
Room features
Air conditioning
Housekeeping
Iron
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!

Location

104 Ontario St, Stratford, Ontario N5A 3H2 Canada
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Metropolitan Area Airport
40.1 km
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Kitchener-Waterloo Regional Airport
49.7 km
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366Reviews2Q+A78Room tips
Traveller rating
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  • 26
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  • 8
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Detailed Reviews
David K wrote a review Sep 2023
Hotel's Favourite
5.0 of 5 bubbles
The location of this hotel is one of the major perks. You are walking distance to 3 of the 4 theaters. The rooms are unique and similar to what you would see in a classic B&B. The restaurant on the first floor is worth more than one meal during your stay. The only negative is that there is no elevator and all rooms are on the 2nd and 3rd floor. We’ve been coming here for 40+ years and love it.
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Review collected in partnership with Best Western
Date of stay: September 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
George M wrote a review Jan 2022
London, Canada
4.0 of 5 bubbles
It's an interesting experience walking into a restaurant/bar that has been forced to close by the government. There is just a small counter for hotel reservations.

That said, Ryan couldn't have been more pleasant. Walked me through the closed space, to enter the hotel at the rear of the building, and showed me where the parking was. There's also an entrance to the hotel at the front.

The room was spacious, outfitted with a jacuzzi and a fireplace, with a view of the river, currently frozen over. Window has just a plastic blind which I thought was a bit downscale.

Everything was so clean it shined.

Room also had a small table set with plates/cutlery/wine glasses.

Which leads me to room service, which was an excellent choice. Arrived quickly, fresh from the kitchen.

Express check-out, so just leave the keys in the room, receipt sent by email.
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Date of stay: January 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brandon McNaul wrote a review Feb 2022
Uxbridge, Canada
5.0 of 5 bubbles
The hotel couldn’t be in a better spot. We enjoy walking around town & visiting all the shops.

We were able to make frequent stops throughout the day back to our room to drop off shopping bags & catch a quick rest.

The staff is extremely friendly and helpful (especially Brooke).

We look forward to coming back!
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
heidiell2020 wrote a review Dec 2020
London, Canada
3.0 of 5 bubbles
The rooms themselves (or at least ours) was SO nice. The restaurant below has amazing food. The only problem was that being directly above the restaurant bar, it is SO loud at night. The bass of the music seems to boom through the hotel. Because of COVID it was only open until 11PM but during normal weekends it would typically be 2. We were not out late because I am pregnant and it was definitely too loud to sleep through. The TVs are also crap. Basic cable, no guide for channels, and no Smart TV options so for us just chilling from 9-11pmish that was a little annoying.
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Review collected in partnership with Best Western
Date of stay: November 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark wrote a review Feb 2022
5.0 of 5 bubbles
A million thanks to the staff of the Mercer! We booked a one night romantic getaway for Valentines Day and had a lovely time. A well equipped, clean room with a jacuzzi tub and electric fireplace. The package also included a bottle of organic sparkling wine and a $50 voucher for the in-house restaurant. The food was amazing! We shared the appetizer share plate (I.e. the Godzilla platter) and it was too much for us to finish. Defined 5 stars! Great staff, great food, great stay
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura W wrote a review Oct 2023
Nottawa, Canada
5.0 of 5 bubbles
We have stayed at this hotel multiple times and each time the staff are friendly and helpful. The hotel is located over a restaurant/bar but we stay on the third floor and are not disturbed. The rooms are spacious and comfortable. We really enjoy our stays here.
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Review collected in partnership with Best Western
Date of stay: October 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle P wrote a review Jan 2020
Ontario, Canada
5.0 of 5 bubbles
After venturing out during a snow storm from London, we were happy to have arrived safely and were ready to settle in. The manager (Mark) was busy handling cancellations due to weather. I joked about an upgrade (we had already booked a spa suite) and Mark was indeed able to oblige and a short drive away we were tucked into "The Plums" which is a house converted into extended stay apartments. The bed was comfy, we made good use of the soaker tub and the service was excellent overall!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
flowers76 wrote a review Nov 2021
Guelph, Canada
4.0 of 5 bubbles
We enjoyed our 2 night stay at Mercer and were very happy with the stay. We were welcomed warmly in the restaurant and gave all the information we needed for our stay. We had booked the small king sized room facing the street on the second floor, it was more then adequate for using the room as a base to walk around. The room was very clean and comfortable, the bathroom was also very clean. We enjoyed our meal at the beer hall, the atmosphere was delightful. Parking out back was included, we did feel slightly apprehensive having it in the back alley, but it was perfectly fine. Lovely stay.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Book your dinner reservations when your book room, it is very busy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rod M wrote a review Oct 2021
Toronto, Canada
5.0 of 5 bubbles
Cool little Inn right in the centre of downtown Stratford. Friendly place with a super location. Room was clean, comfortable and had both a mini fridge and microwave. Our room was overlooking the street, so there was some street noise until around 11pm from the patio crowd. Would definitely return for a fun night away.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EhToronto wrote a review Nov 2020
Toronto, Canada
4.0 of 5 bubbles
I enjoyed my stay at The Mercer. The hotel had a discounted breakfast option. At the time, it was $10 for a breakfast entree and tea/coffee. I ordered the french toast and it was delicious. The only strange thing about the room was the lack of a table or coffee table. It was difficult finding a place use my laptop or eat. Especially since many restaurants were take-out only, it was uncomfortable eating with no table. I would stay there again; however, I would call ahead and request a table. The bed and pillows were comfortable, and I had a very good sleep. The room was clean and spacious.
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Review collected in partnership with Best Western
Date of stay: November 2020
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James T asked a question Jul 2014
Bloomfield Hills, Michigan3 contributions8 helpful votes
Do you have a room available for 10/18-10/19? or 10/17-10/19? Thank you.
Stratford, Canada
Absolutely! If you would like you can call us toll free at 1-888-816-4011 and we can help with all the details. Sincerely, Shazelle Beach Mercer Hall Inn
hunterpack5 wrote a tip May 2024
6 contributions3 helpful votes
5.0 of 5 bubbles
"Reserve early, the rooms fill fast"
Read full review
599Angela wrote a tip Sep 2022
Toronto, Canada522 contributions195 helpful votes
4.0 of 5 bubbles
"Third floor rooms a bit inaccessible."
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Talya F wrote a tip Aug 2022
1 contribution
5.0 of 5 bubbles
"Parking in the back of the hotel is included. Very centrally located. Walking distance from the theatres. No elevator so don’t pack too much"
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flowers76 wrote a tip Nov 2021
Guelph, Canada74 contributions20 helpful votes
4.0 of 5 bubbles
"Book your dinner reservations when your book room, it is very busy"
Read full review
YaleTempleton wrote a tip Oct 2018
Toronto, Canada1 contribution
4.0 of 5 bubbles
"Street facing room was noisy at night and in the morning. Will try back facing next time."
Read full review
Not the right property for you?
There are more places to choose from in the Stratford area.
PRICE RANGE
C$222 - C$320 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercer hall hotel stratford, mercer hall stratford
FORMERLY KNOWN AS
Mercer Hotel
LOCATION
CanadaOntarioStratford
NUMBER OF ROOMS
14
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Mercer Hotel Downtown, BW Premier Collection - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Mercer Hotel Downtown, BW Premier Collection
Which popular attractions are close to Mercer Hotel Downtown, BW Premier Collection?
Nearby attractions include Avon Theater (0.3 km), Rheo Thompson Candies (0.1 km), and Shakespearean Gardens (0.3 km).
What are some of the property amenities at Mercer Hotel Downtown, BW Premier Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercer Hotel Downtown, BW Premier Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercer Hotel Downtown, BW Premier Collection?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mercer Hotel Downtown, BW Premier Collection?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Mercer Hotel Downtown, BW Premier Collection?
Conveniently located restaurants include Braai House, Sirkel Foods, and The BraaiBar.
Is Mercer Hotel Downtown, BW Premier Collection located near the city centre?
Yes, it is 0.06 km away from the centre of Stratford.
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