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BEST WESTERN Downtown Sudbury Centreville

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BEST WESTERN Downtown Sudbury Centreville
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435 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Downtown Sudbury Centreville
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Showing 421: English reviews
Reviewed 15 December 2015

I got a free upgrade for a queen to king size room, which was appreciated. The gym is small but have everything I need for a training. One problem: the television was not working ! But I never listen it and did not ask to repair that. The services was very friendly and fast. This is not a new hotel......

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Helpful?
1Thank P7901GJstevem
Wayne T, Manager at BEST WESTERN Downtown Sudbury Centreville, responded to this review

Thank you for sharing your thoughts with us. We are happy to see you enjoyed your time at our hotel. Our apologies for the issues you faced with the television; had we known, we would have fixed it right away. Thank you again for taking the time our of your busy schedule to share such kind words with us. We...

Port Hope, Canada
Reviewed 11 December 2015

Stale odor throughout hotel. Pillows well worn and needed replacement. Internet completely open allowed several hacker attacks that my laptop security stopped but this interfered with getting work done. Basic things missing in room on check in. Just not what I expected from Best Western. Will not return next time in Sudbury.

Review collected in partnership with Best Western
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Helpful?
1Thank David B
Wayne T, Manager at BEST WESTERN Downtown Sudbury Centreville, responded to this review

Thank you for taking the time to share your thoughts with us. We apologize for the issues you faced while here. The internet service is being upgraded within the next 2 weeks so that will rectify that issue. Once again, thank you for sharing your review with us, and I hope you will give us another chance when you are...

Kitchener, Canada
Reviewed 11 December 2015

Lobby was welcoming. Room décor has been updated and was exactly like the pictures but room was very small. We had one queen bed and even 2 adults in the room made it seem squishy. Did not partake in the continental breakfast. It was nice to be able to walk to restaurants and shopping in the neighbourhood. Parking was a...

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Helpful?
1Thank Love2Travel
Wayne T, Manager at BEST WESTERN Downtown Sudbury Centreville, responded to this review

Thank you for taking time out of your schedule to share your thoughts with us. We are happy to see that you enjoyed the hotel with the exception of the parking issues. Our apologies for the vulgar comments you heard while you were walking outside the hotel. As you wrote, there is a shelter across the street from us, but...

Waterloo, Canada
Reviewed 11 December 2015

The location is very central and convenient. Parking is a bit tight because the parking lots are small. The rooms are clean and comfortable, recently renovated; not luxury, but very pleasant and businessy. Breakfast is basic but sufficient, considering the reasonable nightly rate. Staff was friendly.

Review collected in partnership with Best Western
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Helpful?
Thank JeffGB
Wayne T, Manager at BEST WESTERN Downtown Sudbury Centreville, responded to this review

Thank you very much for sharing your kind words with us. We are happy to see that you enjoyed your stay with us and we look forward to hosting you again when you are next in Sudbury.

Timmins, Canada
Reviewed 2 December 2015

People in next room were very loud and arguing. Walls are paper thin. We did not call front desk over this issue as at 2:45 am, my husband banged on the wall and they quieted down. We could also hear others as they used their telephone. It is an older hotel. Breakfast was provided however not hot and coffee was...

Review collected in partnership with Best Western
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Helpful?
2Thank Victoria And Cl C
Wayne T, Manager at BEST WESTERN Downtown Sudbury Centreville, responded to this review

Thank you for taking the time to share your thoughts with us. Our apologies for the noise issues you encountered; please feel free to reach out to the front desk in the future and we will deal with the issue immediately. We are happy to see you found the staff friendly and willing to help you. We hope to be...

Northwoods, Wisconsin
Reviewed 2 December 2015

Hotel was OK but nothing special. Breakfast bar unexciting. Not a very good value for the price. Noisy street, especially early in the evening. Location downtown likely more suitable for business traveler.

Review collected in partnership with Best Western
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Helpful?
1Thank wisconsinwisconsin2
Wayne T, Manager at BEST WESTERN Downtown Sudbury Centreville, responded to this review

Thank you for sharing your review with us. We are sorry to see that you did not find the breakfast bar more exciting. We do have a fair amount of business travellers but we do try and strive to have everyone enjoy their stay. Seems we may have missed the mark with you a bit. Once again, thank you for...

barrie, Canada
Reviewed 27 November 2015

The staff especially Sara and Christina always go out of their way to make you feel at home. Its nice to come to breakfast and to be welcome by you first name. The location is terrific if you have business downtown.

Review collected in partnership with Best Western
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Helpful?
Thank Peekesh J
Wayne T, Manager at BEST WESTERN Downtown Sudbury Centreville, responded to this review

Thank you for sharing your review with us. We are glad to see that you once again thoroughly enjoyed your stay and the breakfast at the hotel. We look forward to hosting you again in the near future.

Sudbury, Canada
Reviewed 23 November 2015

I'm always impressed by the friendliness of the staff and the comfort of the rooms each time I stay here. The location is great being right downtown near the bus terminal so it's easy to get around town. I've never had any major issues.

Review collected in partnership with Best Western
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Helpful?
1Thank Nicole K
Wayne T, Manager at BEST WESTERN Downtown Sudbury Centreville, responded to this review

Thank you for sharing your kind words with us and thank you for your continued business. We are happy to see that you enjoyed your stay and look forward to hosting you again in the near future.

Ottawa, Canada
Reviewed 20 November 2015 via mobile

The furniture and bedding looks all updated. But the bed isn't very comfortable. The toiletries look like their from the dollar store. It's the finishing touches that are missing. Lights didn't work except for two bulbs of the 6 in the room. The makeup mirror in the bathroom looked like it was from the 80's including the plug. Very scary....

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Helpful?
Thank Dave W
Wayne T, Manager at BEST WESTERN Downtown Sudbury Centreville, responded to this review

Thank you for taking the time to share your thoughts with us. Our apologies for the problem light bulbs, that should have certainly been rectified before a guest was put into the room. We are happy to see that you noticed some of our renovations which are ongoing. We hope to have a chance to host you again.

Vienna, Austria
Reviewed 9 November 2015

Not sure were other people have been staying, pretty sure it wasn't here. Right at entering the lobby the windows were dirty and the carpet was dirty and stained. The elevator had the numbers changed on the buttons by hand, for some reason there is no second floor. The elevator it self was in bad state of repair, with dirt...

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Helpful?
1Thank susanpaq
Wayne T, Manager at BEST WESTERN Downtown Sudbury Centreville, responded to this review

Thank you for sharing your review with us and our apologies for the stay you experienced. We strive for every guest's stay to be a great one but based on your account, we missed the target on your recent stay. We will review matters with the staff to insure that what transpired is not repeated with any future guests.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about BEST WESTERN Downtown Sudbury Centreville

Address: 151 Larch St, Sudbury, Ontario P3E 1C3, Canada
Region: Canada > Ontario > Northeastern Ontario > Sudbury
Price Range: $103 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Downtown Sudbury Centreville 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Downtown Sudbury Centreville Hotel Sudbury
Best Western Sudbury
Sudbury Best Western
BEST WESTERN Downtown Sudbury Centreville Ontario
Hotel Style:
#5 Business Hotel in Sudbury
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Downtown Sudbury Centreville staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The fifth floor has a great view of the downtown streets.”
 of 5 bubbles popupfortherecord111, 24 Oct 2016 | Read review
“Go to another hotel!”
 of 5 bubbles elainelily, 16 Oct 2016 | Read review
“Secret parking lot by the pedestrian entrance to the building. you just have to ignore the painted arrow at the parking lot entrance ;)”
 of 5 bubbles BrennyG78, 20 Sep 2016 | Read review
“Check your credit cards for refunds if you pay cash the next day.”
 of 5 bubbles 19melissap, 29 Aug 2016 | Read review
“good location in downtown, free parking”
 of 5 bubbles davidy725, 11 Aug 2016 | Read review
5 of 5