This might be simply the best hostel in North America. The staff are super, really go out of their way to know you and be available if you need any help. Kitchen and common area are pleasant and well outfitted. Everything is super clean. I stayed in the capsules, which sometimes freak me out as claustrophobic, but this one was very big, spacious, and felt like own little space in the dorm. Free parking! And the place is beautifully decorated. Lots of bars and restaurants, and the Landing, all in easy walking distance.
We found this hostel after learning that many other hotels in Thunder Bay were sold out. The management went out of its way to arrange for our late arrival. As far as hostels go (I haven't stayed regularly in hostels since touring Europe in the 1980s), it was very well-designed. The public space with a kitchen and lounge area is very roomy, yet facilitates meeting and communing with others. The surrounding downtown neighborhood is transitional, but I appreciate that is fully in the spirit of establishing a place where travelers from all points of the world can meet. There is a nice sitting area outside the side door and Lake Superior and a very nice park are literally just a few blocks away.
The staff at the hostel were extremely friendly and were helpful in directing us to a great restaurant for dinner (including giving us a coupon for the restaurant). This place has a funky vibe and the Suite is very clean and comfortable. Great location walking distance to many of the new, hip restaurants and cafés and to the waterfront park area. Really handy that breakfast is included as well. There were hard-boiled eggs, cereal, oatmeal, apples, coffee and some pastries.
I stayed here in July 2020. Amazing place to stay, during my visit we were in Stage 3 of Covid. The Haven, worked hard to keep the place clean! I loved staying here! Close to everything. Beautiful spot to sit outside under the twinkly lights. Thank you for a wonderful stay!
This is a very clean, friendly, comfortable hostel to stay at! I highly recommend it! The biggest thing we look for is a comfortable bed and that was certainly the case here. We stayed in the queen suite on the main floor and it was very comfortable, with a large en-suite private bathroom (made to be fully accessible). A couple things to be aware of is that it’s right beside the common area so you can hear people talking, but quiet hours begin at 10pm and they do provide ear plugs if you need them. The other thing is that the air conditioner fan is a bit loud, however, we used it for its white noise and couldn’t hear a thing outside, so it worked to our benefit. Complimentary breakfast was provided, from 7:30am to 10am: boiled eggs, instant oatmeal, croissants and bread with peanut butter, jam and butter, oranges and bananas, cereal, coffee and tea. The staff are helpful if you have questions, so don’t be afraid to ask! They rent bikes and bike racks, which we used to bike the first part of the Sleeping Giant lookout trail, be sure to ask them about that if it’s something you want to do, as it’s a very long hike to do on foot the whole way. …
Initially I booked at the Haven Hostel by accident as I was not wearing my glasses while making the booking. I thought I was headed to a hotel with my 6 yr. old daughter, and only realized my error upon arrival a the property. Further to this, I booked for the wrong date! Yasmine at the front desk was very accommodating and got me straightened out right away. The level of service that she provided was excellent. After fixing my mistakes, we were shown to our "suite" which is just off the common area on the main floor. The room was simple but adequate for our purposes. The attached en suite had a much more elegant finish than expected with an extremely spacious shower. The wifi was strong and reliable. The continental breakfast that was supplied was simple, but good. The common area of the hostel was well appointed and encouraged socialization while providing areas for those looking for solitude. I met one of the owners, Paul, who was an excellent ambassador for not only the property, but for all of the local businesses as well. It was a pleasure to speak with him. This place is perfect for families and travellers alike. If you're looking to party, it's obvious that this place is not for you.…
The Haven is a perfect place to stay with a group of youths. My class and I stayed there and felt very safe and comfortable. The rates are reasonable and we were able to prepare and order in food to cut down on the cost of eating in a restaurant. The beds are very comfortable and the bathrooms are roomy, modern and clean. The atmosphere of the Haven is relaxing and made us all feel at home while we were there.
Exceeded my expectations in every way! Treated royally from the get go. Great location, easy access and loads of parking. Walking distance to great restaurants and beautiful waterfront. Very helpful advice for activities and needs. Secure, safe , exceptionally clean building and "funky fun" decor. Love the autograph wall! Owners/operators very caring and engaging (if you wanted them to be) and provided privacy when you preferred it. Room was spotless and spacious with easy keycode access to it and main door as well. Can't forget the wholesome yummy breakfast all laid out. Lastly, the wonderful house dog, Bossy. Would recommend in a heartbeat! A gem of Thunder Bay that won't stay hidden for long!! Thanks Holly and Paul.
The owners were very helpful, the premise and room was very clean and inviting. The shower head was at adult height. The Haven is within easy walking distance of many downtown bars and restaurants which makes its location fantastic. Great common room and breakfast. Our only complaints were the room we were in did not have air conditioning and it was unusually warm when we visited and the sensor light in the bathroom. We will stay here again.
The staff was very friendly and the location was close to many attractions in Thunder Bay (great value). The room was clean, spacious and had a private bathroom. There was no air conditioning during our stay however they were planning to install it the following weekend, so there should be AC now. Pastries from a local bakery were left in the shared kitchen for guests to try. The staff also provided a complimentary breakfast which included hard boiled eggs, bread, yogurt, cereal, oatmeal, assorted fruits and beverages.