We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN Thunder Bay Crossroads

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Management photos
BEST WESTERN Thunder Bay Crossroads
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

307 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 304: English reviews
uxbridge
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 2 weeks ago

If you are travelling through this region and are looking for a good nights sleep this is my recommendation. Check in was a snap and so was the check out. breakfast was fast and efficient and we were on our way.

Helpful?
Thank snowleopard5
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for choosing the Thunder Bay Crossroads for your accommodation needs. We know that there are a lot of choices out there and are pleased that you were happy with us. We are just starting to schedule some design upgrades. Next month we will be removing the lobby carpeting and installing tile with an area rug near the fireplace.... More 

Winnipeg
Level Contributor
92 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 weeks ago

Stayed here one night during a Thunder Bay stopover. I wanted a main floor room with outdoor access, but the website doesn't allow you to book that preference. I did get the room I wanted after all, so it worked out OK. My initial room had a damaged door lock, but front desk personnel changed my room immediately upon being... More 

Helpful?
Thank anacreon100
Brookfield, Wisconsin
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

It's hard to be perfect because something always goes wrong. But this place delighted me. Perky and helpful front desk staff. Great breakfast. Love the fruit spreads for the waffles. And the toppings for the oatmeal. Room was clean and quiet, everything worked, high speed internet worked always and was high speed. The only improvement I can think of suggesting... More 

Helpful?
Thank 256Jeff2020
Wells, Canada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 October 2016

Nothing bad, nothing outstanding. Bed was a little hard, bathroom was clean. Sink was outside washroom which I don't really like. Breakfast was OK if uninspired. I haven't stayed at all that many Best Western hotels so I don't know how this one compares with other Best Westerns. For the money, it was fine.

Helpful?
Thank BuffyGlenda
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for choosing the Thunder Bay Crossroads and for taking the time to post a review. We are in the initial stages of a 3 year design upgrade program. We have just repainted the outside of the building, and will be adding rock to the first floor and entrance way next year, as well as landscaping. In mid December/January,... More 

Thunder Bay, Canada
Level Contributor
229 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 27 October 2016

Good solid property, especially for people arriving or departing by plane - a three minute cab ride (which the hotel pays for) is all it takes if you need just a little more zzzz's. Rooms are well appointed, very spacious and immaculately clean. Bathroom was a little smaller in the sink area but fine for what we were after. We... More 

Helpful?
Thank Late-Day-Traveller
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for choosing the Thunder Crossroads. and for taking the time to post a review. We really do appreciate your business, and hope to see you again. Stuart, GM More 

Sault Ste. Marie, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 October 2016

The room was neat, clean and well appointed. It seems as though there was recently a total renovation of the hotel. The staff was friendly, greeting you in the hallways from the front desk to the cleaning staff to the maintenance man. The continental breakfast was more than adequate. Even though we were across from the airport and there was... More 

Helpful?
Thank Nick G
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for taking the time to post a review. It is reviews like yours that let us know if we are doing something right, or need to make changes. I am very pleased that the staff treated you in a friendly manner and that you enjoyed our breakfast offerings. Thank you again for choosing the Thunder Bay Crossroads. Stuart,... More 

Saskatoon, Canada
Level Contributor
135 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 15 October 2016

For an overnight stay...the staff were the most memorable. Very friendly and really wanted you to be happy. No frills, pretty clean...slept OK. Heads on beds...that is the goal. Would certainly stay again if on the road again.

Helpful?
Thank judyjudyjudy9
western Canada
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 October 2016

Cons: nothing! Pros: super comfy beds! Great bathroom, in two separate rooms, fabulous shower head! Ask for main floor - no extra cost to back up to your door, unload, and load. Great desk area with lamps everywhere that have power outlets so very much appreciated by those of us who travel with numerous technology gadgets. Fridge. Nice and clean!!... More 

Helpful?
Thank GratefulTravellers42
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for staying with us, and for taking the time to post such a great review. We are constantly making changes to improve our rooms. I am pleased that the addition of those power outlets has been helpful. We have just repainted the outside of the building, and will be adding rock to first floor spring. We will also... More 

Barrie
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 October 2016

I have stayed at this hotel on several occasions and I am really impressed with the cleanliness of the rooms and the diligence of the cleaning staff. Breakfast is average and the area for items is a quite compact. Quick access to the highways the airport and restaurants. Overall I would recommend this hotel to anyone visiting Thunder Bay.

Review collected in partnership with Best Western

Helpful?
1 Thank WALTPBarrie
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for returning to the Thunder bay Crossroads and for taking the time to review the hotel. We are staring a number of renovation projects that will only see us improve. The outside of the building has just been painted and next year we will apply a rock finish to the ground floor rooms. We will also be doing... More 

International Falls, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 October 2016

Very nice hotel, outside entrance to ground floor rooms, excellent location and good breakfast! The staff was very nice and made check-in a breeze. Even though hotel is located on a busy corner it was very quiet. We would definitely stay here again on our next trip to Thunder Bay.

Review collected in partnership with Best Western

Helpful?
Thank Laurie H
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for staying with us and for taking the time to post a review. I am pleased that you enjoyed your stay, and hope that you will return soon. Stuart, GM More 

28 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (12)
Viewed
Room/Suite (5)
Viewed
View from Room (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (3)
Viewed
Bathroom (2)
Viewed
Family/Play Areas (2)
Viewed
Dining (2)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Thunder Bay hotels
8.6 km away
BEST WESTERN PLUS Norwester Hotel & Conference Centre
4.9 km away
Days Inn Thunder Bay North
Days Inn Thunder Bay North
#2 of 33 in Thunder Bay
799 reviews
0.5 km away
Valhalla Inn
Valhalla Inn
#7 of 33 in Thunder Bay
1,219 reviews
Show Prices
Show Prices
Show Prices
4.5 km away
Holiday Inn Express & Suites Thunder Bay
0.1 km away
Comfort Inn
Comfort Inn
#12 of 33 in Thunder Bay
157 reviews
4.8 km away
TownePlace Suites Thunder Bay
TownePlace Suites Thunder Bay
#5 of 33 in Thunder Bay
192 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located at the head of Lake Superior in Ontario, the BEST WESTERN Thunder Bay Crossroads is determined to offer the best customer service for both business and leisure travelers. This Thunder Bay hotel offers convenient access to skiing and fishing as well as a variety of local shops and restaurants. The BEST WESTERN Thunder Bay Crossroads offers 84 spacious, well-appointed guest rooms including suites and Business Plus rooms. Each room features cable satellite television and high-speed Internet access. This hotel features a complimentary continental breakfast each morning, free parking, an airport courtesy shuttle and a business centre. Small pets are welcome!The hotel has received a 3 Green Key Rating ... more   less 

Additional Information about BEST WESTERN Thunder Bay Crossroads

Address: 655 West Arthur Street, Thunder Bay, Ontario P7E 5R6, Canada (Formerly BEST WESTERN Crossroads Motor Inn)
Region: Canada > Ontario > Thunder Bay
Price Range: $127 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Thunder Bay Crossroads 2.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotels.com, Orbitz, Expedia, Booking.com and Travelocity so you can book your BEST WESTERN Thunder Bay Crossroads reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
BEST WESTERN Thunder Bay Crossroads Ontario
Thunder Bay Best Western
Hotel Style:
#5 Romantic Hotel in Thunder Bay
#5 Business Hotel in Thunder Bay
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Thunder Bay Crossroads staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from BEST WESTERN Thunder Bay Crossroads staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms have both hallway and outdoor drive up access.”
 of 5 bubbles anacreon100, 5 Nov 2016 | Read review
“Possibly rooms on the back would be quieter. Accessibility is good on all three floors.”
 of 5 bubbles nickg476, 17 Oct 2016 | Read review
“The hotel was quiet, and the heat AND AC worked beautifully! Quiet and efficient.”
 of 5 bubbles GratefulTravellers42, 14 Oct 2016 | Read review
“Main floor rooms at the front are very noisy. Avoid.”
 of 5 bubbles briantoronto, 30 Aug 2016 | Read review
“Stay away from 3rd floor as that is where breakfast is. Loud and lots of traffic”
 of 5 bubbles laurmich96, 21 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay