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Best Western Thunder Bay Crossroads

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$122*
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Best Western Thunder Bay Crossroads
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334 Reviews from our TripAdvisor Community

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Showing 330: English reviews
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Regina, Saskatchewan
Reviewed yesterday NEW

Great value, good amenities and excellent staff/service with the exception of one staff-person. Pet-friendly facility. Located near the airport and major highways making it ideal for the traveller. Highly recommend this establishment if staying overnight in Thunder Bay.

Review collected in partnership with Best Western
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Helpful?
Thank Claude S
London, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 15 April 2017

Quick crash for the night waiting to catch the 5am flight the next morning. Everything was great, except the TV remote had a problem with the channel UP button. I did not report it I just went to the high channel and went down instead :P Hotel was quick, clean, and a comfortable stay. Would highly recommend. Naturally you will...

Review collected in partnership with Best Western
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Helpful?
Thank Mark K
About Hotel's Favourite Review
Stuarttbay, General Manager at Best Western Thunder Bay Crossroads, responded to this review

Thank you for staying with us, and for taking the time to post a review. Very sorry that the TV remote was acting up, I will try to identify the room you were in and see that it is replaced. Thank you again, and hope to see you again soon. Stuart, GM

Hearst, Canada
Reviewed 2 days ago NEW

I enjoy staying at Best Western. The rooms are well appointed. The staff is friendly. There are great places to eat in walking distance (Naxos especially). Convenient location near the airport as well.

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Thank M1202ZIlynnem
Reviewed 3 days ago NEW

We have stayed at this Best Western many times. Rooms are clean and cozy. Breakfast could use a little improvement but there was enough to eat. Staff is very friendly and ready to help with your needs.

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Helpful?
Thank glenarchie
Stuarttbay, General Manager at Best Western Thunder Bay Crossroads, responded to this review

Thank you for returning to the Thunder Bay Crossroads. We appreciate your business and that you took the time to fill in a response. We are always looking for ways to improve our hotel, including our breakfast offerings. If you have suggestions on things you would like to see at breakfast, please feel free to let me know. stuart.crossroads@shaw.ca Stuart,...

Sault Ste. Marie, Canada
Reviewed 1 week ago

For a hot breakfast it was a bit cool. otherwise a pleasant experience and would stay there again. In the bathroom toilet was to close to the wall and to low to the floor. not a good experience. All in all it was a pleasant stay, and would stay there again.

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Helpful?
Thank Paul D
White River, Canada
Reviewed 2 weeks ago

We have been staying at the Crossroads Best Western for many years. We always have great experiences when we are there. The rooms and staff are always great. The staff makes us feel right at home. Keep up the great work.

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Helpful?
Thank 96velmad
Stuarttbay, General Manager at Best Western Thunder Bay Crossroads, responded to this review

Thank you for returning and for taking the time to post a review. We hope to see you again soon. Stuart, GM

Niagara Falls, Canada
Reviewed 3 weeks ago

After staying at the Best Western Pembina Inn in Winnepeg, this Best Western was a bit of a letdown. The room was large and clean and all the amenities worked but the staff was not friendly (not rude just not personable). This is the first place that we have stayed that the front desk could not come up with a...

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Helpful?
Thank Tom W
Stuarttbay, General Manager at Best Western Thunder Bay Crossroads, responded to this review

Thank you for staying with us and for posting a review. Best Western International has 3 " grades " of hotels under the Best Western Name. There is a " Best Western Hotel" like ours. A "Best Western Plus Hotel" like the one in Pembina, and a "Best Western Premier Hotel", like that in Hamilton. We do offer a nice...

Kenora, Canada
Reviewed 3 weeks ago

As always I am never disappointed with my stay at any Best Western. When ever I travel I will always try to stay at the Best Western because the rooms are always neat. Internet is fast, and the breakfast always hits the spot.

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Helpful?
Thank andrewsZ7527EV
Stuarttbay, Guest Relations Manager at Best Western Thunder Bay Crossroads, responded to this review

Thank you for returning and taking the time to post a review. We are very pleased that you like our hotel, and hope that you will return many times. If there is anything that I can do to improve your stays, please let me know. Stuart, GM

Marathon, Canada
Reviewed 3 weeks ago

Best Western Crossroads motel is a great place to stay for a visit in Thunder Bay, ON. It is a very clean, quiet hotel close to the airport with a good continental breakfast. Variety provided for different diets. Friendly, professional staff willing to assist with guests requirements.

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Thank patriciajQ7150AE
Calgary, Canada
Reviewed 4 weeks ago

Room was very clean, accept animals (I was with my little dog) Coffer, fridge, microwave... Service desk, little lack of experience but polite parking large enough for a lot of cars Beautiful room... xxxxxxxxx

Review collected in partnership with Best Western
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Helpful?
Thank sylvie3r
Stuarttbay, General Manager at Best Western Thunder Bay Crossroads, responded to this review

Thank you for taking the time to review our property. I would be interested in hearing more of the desk service issues, so that we may correctect any short falls. Stuart, GM stuart.crossroads@shaw.ca

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located at the head of Lake Superior in Ontario, the BEST WESTERN Thunder Bay Crossroads is determined to offer the best customer service for both business and leisure travelers. This Thunder Bay hotel offers convenient access to skiing and fishing as well as a variety of local shops and restaurants. The BEST WESTERN Thunder Bay Crossroads offers 84 spacious, well-appointed guest rooms including suites and Business Plus rooms. Each room features cable satellite television and high-speed Internet access. This hotel features a complimentary continental breakfast each morning, free parking, an airport courtesy shuttle and a business centre. Small pets are welcome!The hotel has received a 3 Green Key Rating ... more   less 

Additional Information about Best Western Thunder Bay Crossroads

Address: 655 West Arthur Street, Thunder Bay, Ontario P7E 5R6, Canada (Formerly BEST WESTERN Crossroads Motor Inn)
Region: Canada > Ontario > Thunder Bay
Price Range: $136 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Thunder Bay Crossroads 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Best Western Thunder Bay Crossroads Ontario
Thunder Bay Best Western
Hotel Style:
#5 Business Hotel in Thunder Bay
#5 Romantic Hotel in Thunder Bay
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Thunder Bay Crossroads staff and other travellers.
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Questions? Get answers from Best Western Thunder Bay Crossroads staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the TransCanada; updated and clean.”
shelleyl928, 20 Apr 2017 | Read review
“Rooms on the ground floor have doors directly outside if your traveling with a pet. Rooms at the back ground floor are quiet.”
Minnowline, 9 Mar 2017 | Read review
“Top Floor is great but I've stayed on all floors”
Sahayoga, 16 Dec 2016 | Read review
“Ground floor rooms have both hallway and outdoor drive up access.”
anacreon100, 5 Nov 2016 | Read review
“Possibly rooms on the back would be quieter. Accessibility is good on all three floors.”
nickg476, 17 Oct 2016 | Read review
5 of 5
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US$98* /night
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Prices are for 1 room, 2 adults
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