Best Western Thunder Bay Crossroads
655 Arthur St W, Thunder Bay, Ontario P7E 5R6 Canada
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Avg. C$190 /night, 3/28 - 3/29
C$250
per night
C$220
per night
C$190
per night
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About
#5 of 34 hotels in Thunder Bay
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Car hire
Business Centre with Internet Access
Photo copier / fax In business centre
Baggage storage
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Location
655 Arthur St W, Thunder Bay, Ontario P7E 5R6 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
Thunder Bay Airport
3.6 km•
See all flights
Rental Cars
33 Restaurants
within 1 kilometer
Reviews
Traveller rating
- 308
- 220
- 70
- 19
- 17
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Detailed Reviews
The Best Western Crossroads Hotel is very close to the airport- its the best choice for a quick trip to the airport. It’s just a short walking distance to coffee shops and a few restaurants. Staff are friendly, rooms are clean, beds are comfy, and breakfast is good. We’ve always had a comfortable, safe stay here.
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Date of stay: October 2024Trip type: Travelled as a couple
Room Tip:Â Lots of parking, safe stay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart B, General Manager at Best Western Thunder Bay Crossroads
Responded Oct 10, 2024
Thank you for staying with us. We hope to see you again, soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
This was the second time I stayed at this great hotel. I stayed in the king suite which was a lovely well laid out room with a separate bedroom. The bathroom had a lovely bathtub ( I suffer from knee problems) and came with nice big towels not often seen in hotels nowadays. The microwave and fridge were welcome additions, as were the two TVs -- one in the bedroom as well.
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Review collected in partnership with Best Western
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart B, General Manager at Best Western Thunder Bay Crossroads
Responded May 29, 2023
I am pleased to read, that you enjoyed your stay. We hope that you will return soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am always impressed with the Crossroads, despite the pandemic, which has curtailed our travelling, the hotel is always friendly, helpful and makes you feel welcome. There was still parking available , despite a sudden blizzard the day before our arrival and the main drive and front entry were completely cleared.
There were no shields up at the front desk and no need to wear facemasks, which will please many. We chose to continue wearing ours in the common areas but it really wasnt necessary.
The rooms and amenities were clean as always and the fitness centre was open. We were also able to enjoy the continental breakfast in the breakfast room, as opposed to previous times at the height of the pandemic, when we would collect a bag lunch and drinks and dine in room.
A very nice surprise was that with the easing of restrictions, the cleaning staff are once more able to come in and tidy and clean the room when we were out. We weren't expecting this and it was a real bonus.
Check out was again, as easy as always.
As much of the tasks we had planned were close to the Crossroads, and how easy it is to access, this hotel is in a great location for us.
Check out was very easy
There were no shields up at the front desk and no need to wear facemasks, which will please many. We chose to continue wearing ours in the common areas but it really wasnt necessary.
The rooms and amenities were clean as always and the fitness centre was open. We were also able to enjoy the continental breakfast in the breakfast room, as opposed to previous times at the height of the pandemic, when we would collect a bag lunch and drinks and dine in room.
A very nice surprise was that with the easing of restrictions, the cleaning staff are once more able to come in and tidy and clean the room when we were out. We weren't expecting this and it was a real bonus.
Check out was again, as easy as always.
As much of the tasks we had planned were close to the Crossroads, and how easy it is to access, this hotel is in a great location for us.
Check out was very easy
Read more
Review collected in partnership with Best Western
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart B, General Manager at Best Western Thunder Bay Crossroads
Responded Mar 28, 2022
Thank you for continuing to stay with us. We really appreciate your kind words, and hope that you will return, soon and often
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel should be rebadged as a Super 8 or Sleep 6 and then customers would at least know what to expect. The price was outrageous for the quality of the premises, but being in Thunder Bay they can charge whatever they want and get away with it. There was even an extra $10 charge to stay on the top floor(3rd). Travelled all my life before retirement and travelled a lot during retirement but this charge was new one on me. I booked with the front desk, and as I've stayed at this hotel before and didn't like it, I wanted to book at the other BW in Thunder Bay. The clerk on the front desk lied to me about the location. The breakfast room had a sign on the entrance door to the affect that patrons were not to remove any food from the room. To enforce this, there was an employee posted at the door. The breakfast was poor. If you expect decent treatment as a traveler, avoid this hotel at all costs.
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Date of stay: September 2024Trip type: Travelled as a couple
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is ok. The beds were good and breakfast was nice. The location is moderately sketchy, but they have a fair number of security cameras to park by. Front desk staff (all 6-8 I interacted with) were indifferent at best. If you are American, select to be charged in Canadian currency. Their system is a rip off and if I hadn’t caught it, I would have been over charged by more than $10.
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Review collected in partnership with Best Western
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
One night stay on a Monday night. Room was nice enough, breakfast in the third floor breakfast room was good - seems to mostly the usual pre-made food but the "quiche" and some nice sourdough bread felt a little bit nicer than at some other hotels. Location seems just okay to me - the things we wanted to do were a bit more "downtown" but I suppose that depends on what you are doing while you are in town. Close to the airport, several restaurant options and two Metro grocery stores. Seemed like one of the better Thunder Bay options we had available given the corporate rate I got.
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart B, General Manager at Best Western Thunder Bay Crossroads
Responded Jul 31, 2023
Thank you for staying with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They have dog bags readily available outside for convenience. The grounds were quite clean. Only complaint was we were put on the second floor instead of main with a outside entrance. We were told we didn’t need to disclose we had a pet with us until we arrived. When we arrived all the rooms with their own outside entrance were booked. If they took this information from their guests ahead of time, they could book a room near the end that has its own outside access to a better customer service experience.
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great, easy to reach location on the highway. Very well maintained and clean motel. Complimentary breakfast choices provided to meet different food needs in a very clean breakfast room environment. Staff are very pleasant and knowledgeable about the area. Definitely would recommend this motel!
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart B, General Manager at Best Western Thunder Bay Crossroads
Responded Dec 18, 2023
Thank you for staying with us. We appreciate your kind words and hope that you will return.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After the terrible experience at The Water Tower Inn in Sault St Marie, we decided to lower our expectations for all BW hotels. However, the staff here should perhaps take charge of customer service training for those in SSM. Reception staff were so helpful not only with flexibility in changing our reservation date but also honouring the original room rate. Check-out was smooth and we were sent on our way with cheerful smiles. The rooms are fabulously clean with very comfortable beds. Spacious bathroom too unlike the ridiculously cramped cubicle at The Water Tower Inn. There was good variety for breakfast (they even provide almond milk) and staff members were always ready to top up food making sure everyone was well-fed. Highly recommend this hotel!
Read more
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart B, General Manager at Best Western Thunder Bay Crossroads
Responded Oct 3, 2022
Thank you for staying with us. We really do appreciate your kind words. I hope that you will return, soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel on a main road , easy access to restaurants, shopping etc.. very clean and comfortable beds. Friendly helpful staff. Only negative was that I wouldn’t recommend staying on the first floor. Room attendants start at 7:30am and are wheeling carts down the hallways. Unfortunately also the people next door had a dog that decided to start barking.
Read more
Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Don’t stay on the first floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We do offer a number of channels, but do not offer pay per view.
Thank you for your congratulatory comment regarding our reviews. We would love to have you stay with us, but unfortunately due to the size of our lot, we restrict the number of " park and fly" vehicles. The best option would be to stay with us and park at the Thunder Bay Airpark (807-473-4355), they also offer airport shuttles.
"Exercise room looks great; I’ve always arrived late and left early so not time to use it but would if I had more downtime. "Read full review
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PRICE RANGE
C$226 - C$264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western thunder bay, thunder bay best western
FORMERLY KNOWN AS
BEST WESTERN Crossroads Motor Inn
LOCATION
CanadaOntarioThunder Bay DistrictThunder Bay
NUMBER OF ROOMS
84
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Best Western Thunder Bay Crossroads
Which popular attractions are close to Best Western Thunder Bay Crossroads?
Nearby attractions include Galaxy Lanes (0.2 km), Nwo Vape Co. (0.6 km), and Albany River Provincial Park (0.7 km).
What are some of the property amenities at Best Western Thunder Bay Crossroads?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western Thunder Bay Crossroads?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Thunder Bay Crossroads?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Thunder Bay Crossroads?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Thunder Bay Crossroads?
Conveniently located restaurants include Monsoon Thunder Bay, Joey's Seafood Restaurants - Thunder Bay, and Wasabi.
Are there opportunities to exercise at Best Western Thunder Bay Crossroads?
Yes, guests have access to a fitness centre during their stay.
Does Best Western Thunder Bay Crossroads have airport transportation?
Yes, Best Western Thunder Bay Crossroads offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Best Western Thunder Bay Crossroads?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Best Western Thunder Bay Crossroads?
Many travellers enjoy visiting Fort William Historical Park (5.6 km).
Is Best Western Thunder Bay Crossroads accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.