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Comfort Inn

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172 Reviews from our TripAdvisor Community

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Showing 168: English reviews
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Oshawa
Reviewed 3 days ago NEW

Hotel was fine, nothing fancy but functional. It is right on Arthur Street which is quite busy so there is some road noise but its not too bad. Breakfast offered is better then most Comfort Inns. Would stay here again.

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Helpful?
Thank gailc725
cn307, Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your stay at the Thunder Bay Comfort Inn. We certainly appreciate it. I am pleased to know you enjoyed our complimentary hot breakfast and I hope we have the opportunity to welcome you back again soon. Sherry Smith Assistant General Manager

Ottawa, Canada
Reviewed 5 days ago NEW

This stay was similar to many of the other comfort inn stays we've stayed at. The odd exception was the breakfast routine where you are asked to present a breakfast coupon (provided at check in) and your room key in the morning. I was particularly insulted when the room attendant questioned how many people were in my party. (I suppose...

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Helpful?
Thank Fred L
cn307, General Manager at Comfort Inn, responded to this review

Fred, I am sorry we did not have the opportunity to discuss your concerns prior to your departure. Please be assured the breakfast attendant did not mean to offend you for your choices from our complimentary breakfast buffet. All guests are certainly welcome and encouraged to enjoy all of our breakfast offerings, to his or her content. Apparently we were...

Thunder Bay, Ontario
Reviewed 1 week ago

I always stay at the Comfort Inn when visiting Thunder Bay. Excellent service and a clean comfortable room. Great location which is close to the airport and many nice spots to ear. Thanks again for a great stay

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Thank 589kenj
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your kind words following your most recent visit with us. It is always a pleasure to hear from our guests. We look forward to welcoming you back again soon!

Reviewed 1 week ago via mobile

I ended up staying here for 2 nights after my truck broke down. This hotel is clean, and we'll situated for people who may end up here without a means of transportation Ie. Like a truck breaking down. Walking distance to many different restaurants, bowling alley, gym, grocery store and even the airport. The airport Flys planes almost right over...

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Helpful?
Thank Kefka1911
cn307, Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your stay at the Thunder Bay Comfort Inn. I'm sorry to hear about your truck breaking down, but I'm pleased we had the opportunity to welcome you to our inn. I'm am, also, pleased to know you found our staff "extremely helpful", our location, and our cleanliness of our guest rooms to your satisfaction....

Brampton, Canada
Reviewed 2 weeks ago

Went down to get breakfast on March 10, 2017 and one of the housekeeping ladies was serving breakfast. She was complaining, very loudly, to two male hotel guests that management always puts her in charge of training the new housekeeping girls, and her most recent trainee was a girl from Kenya who spoke no English. I listened, and so did...

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Helpful?
Thank steffiese
cn307, General Manager at Comfort Inn, responded to this review

Thank you for you for your comments bringing this very serious situation to my attention. Be assured this is certainly not acceptable behaviour from any of our team members here at the Comfort Inn and has been addressed with the staff member. You may have noticed we have a multi-national, multi-cultural group of employees working with us, who have always...

West Kelowna, British Columbia
Reviewed 2 weeks ago

The free breakfast service was excellent, eggs, meat, cereal, waffles, toast, muffins, different bread options, yogurt, juice. The staff was friendly and the rooms were comfortable and clean and quiet. I have serious back issues so for me to say sleep quality was very good likely means for the average person the beds would be excellent. I highly recommend this...

Review collected in partnership with this hotel
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Helpful?
Thank 723donaldah
cn307, Manager at Comfort Inn, responded to this review

Thank you for the great ratings regarding your stay at the Thunder Bay Comfort Inn. We certainly appreciate it. It is always a pleasure to share the personal comments with our team here at the Comfort Inn! We hope we have the opportunity to welcome you back again soon! Sherry Smith Assistant General Manager

Ottawa, Canada
Reviewed 3 weeks ago

The staff here have been SO lovely and pleasant. I was able to book a comfortable, affordable room with them. The staff was very considerate and helpful when I had a privacy issue, and they made sure not to share that I was staying at this hotel with any callers/visitors, which helped me to feel very safe. My only note...

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Thank Sarah Kehler K
Reviewed 7 February 2017 via mobile

Cheap room rate, I'm so over the "free breakfast" boast that nearly everything owned by Wyndham lists. What it essentially is: a small buffet steamer with flash frozen egg mix formed into a circle, and something that resembles sausage patties. Then an array of cold breakfast items and everyone else in the hotel also eyeing the toaster before you can...

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Helpful?
Thank Johnathan P
cn307, General Manager at Comfort Inn, responded to this review

Thanks for your comments Johnathon. I am sorry that you did not enjoy our complimentary hot breakfast during your recent visit. We have had many very positive comments about our offerings. We have recently added maple cinammon waffles to our breakfast, which seem to be a particular favourite of many guests. Although we do not have an elevator as you've...

Reviewed 25 January 2017

Don't know about the bad reviews...Sherry at the front desk was super helpful,even lent me a can opener for my dogs food. Room was clean everything worked, would stay here again!! Even let us check out an hour late because our truck wasn't fixed yet! Thank you for being so polite and accommodating.

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Helpful?
Thank Kristina H
cn307, Manager at Comfort Inn, responded to this review

Dear Kristina Thank you for your kind words and great ratings regarding your stay at the Thunder Bay Comfort Inn. We certainly appreciate it! It was a pleasure speaking with you and your husband the night you arrived at our inn. I was sorry to hear about your truck, but was pleased to hear how quickly it was fixed. I...

Sydney, Australia
Reviewed 21 January 2017 via mobile

We booked this hotel for 2 nights in Thunder Bay before we read any reviews - then after we read some of the bad reviews we were worried, even looking at their cancellation policy.. I'm glad we didn't go through with canceling because honestly this was a pretty decent place to stay! Clean and comfortable rooms, good breakfast, friendly staff....

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Helpful?
Thank seaoh11596
cn307, Manager at Comfort Inn, responded to this review

Thank you for the great ratings and personal comments regarding your stay at our hotel. We certainly appreciate it! I'm glad you enjoyed our clean and comfortable rooms, good breakfast, and friendly staff. I am sorry we do not have an elevator. Should you require help with your luggage, please do not hesitate to ask one of our Guest Service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Comfort Inn Thunder Bay is a 100% Smoke-Free hotel with newly renovated front desk, lobby area with fireplace and business centre. All guestrooms feature new carpet, drapes, bedding, bathroom vanity and floor tile. Additional room features include a 32 inch flat screen tv, fridge, microwave, ergonomic chair and free Wi-Fi. Relax in our spacious new breakfast room and enjoy a free full hot breakfast featuring eggs, bacon or sausage, waffles and more. Located 5 minutes driving distance from the Thunder Bay Intl Airport (YQT) and in close proximity to Arthur Street Marketplace, Regional Health Sciences Center and Lakehead University. We are pet-friendly and offer ground floor rooms with patio. ... more   less 

Additional Information about Comfort Inn

Address: 660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
Region: Canada > Ontario > Thunder Bay
Price Range: $100 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
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Also Known As:
Comfort Hotel Thunder Bay
Comfort Inn Thunder Bay, Ontario
Thunder Bay Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
3 questions
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Hamilton, Ontario, Canada
9 months ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bottom floor if you smoke so you can go out on the balcony”
 of 5 bubbles kristinah334, 25 Jan 2017 | Read review
“rooms on first floor, allow for easy loading and unloading of the car :)”
 of 5 bubbles A9527PCpatriciae, 6 Dec 2016 | Read review
“Ground floor is good for access directly outside from your room.”
 of 5 bubbles Tedstates, 24 Nov 2016 | Read review
“stairs only to top floor, be prepared to climb with your suitcase if on second floor.”
 of 5 bubbles , 11 Nov 2016 | Read review
“Choose another hotel.”
 of 5 bubbles larryd475, 21 Sep 2016 | Read review
5 of 5