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Comfort Inn

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162 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Reviewed 1 week ago via mobile

After calling down to the office regarding a hard bed I was given the rudest irrational conversation I have ever had in my entire life. I was accused of being in jail and that my motive must be to get a free discount from the room. This was because I refused his first offer of having the bed changed. Threats...

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Helpful?
Thank Scott S
cn307, Manager at Comfort Inn, responded to this review

Dear Scott, It was a pleasure speaking with you, Scott, when you were checking out of our hotel. I’m happy that we spoke personally regarding your stay with us. I appreciate you taking time to talk to me, even though you did not play your recorded conversation. I am truly sorry that you were made to feel less than a...

Sudbury, Canada
Reviewed 4 weeks ago

We had a long day of travel stayed here by chance. Front desk was great as first room tv did not work also it did not work in second room he moved us to third room and made sure tv worked. Room was very comfortable and clean. Only drawback was front desk forgot to enter we were in this room...

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Helpful?
Thank aboolin
Reviewed 6 December 2016

After a long day of driving, and receiving horrible service at another near by hotel we decided to try our luck at the Comfort Inn. We had difficulty finding it, but called the hotel and were given very helpful directions. Once we arrived at the hotel we were pleasantly surprised by the cleanliness and overall feel of the place. Front...

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Helpful?
Thank Patricia E
cn307, General Manager at Comfort Inn, responded to this review

Thanks so much for your kind words regarding your recent visit with us. I am so pleased to be able to share your experience with our team here at the Comfort Inn, Thunder Bay. I hope we will have the opportunity to welcome you back again soon! Best regards, Sherri Locke, GM

Vaudreuil-Dorion, Canada
Reviewed 6 December 2016 via mobile

Stayed at room #250. Very spacious clean room. Has everything that I need. I picked this hotel for its rate and being pet friendly. Upon check in, I was provided a coupon for my hot breakfast. They offered either scrambled eggs or something else. Self serve counter for waffles, toast, cereals, juices and coffee. I didn't use the gym. Therefore...

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Helpful?
Thank Jenny T
cn307, General Manager at Comfort Inn, responded to this review

Thank you for sharing your experience with the TripAdvisor community! It is always a pleasure to hear that our guests have enjoyed their visits with us. We look forward to welcoming you back again! Best regards, Sherri Locke, CHGM

Northern Ontario
Reviewed 24 November 2016

Stayed here for two nights ( flights in / out ) and after not staying here for several years, found it to be pretty good. Good breakfast available, and all the necessary requirements. Rooms are a fair size, flatscreen TV's, fridge, microwave, coffee maker, tea & coffee desk & chair. The rooms seems to have been refreshed & modernised quite...

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Helpful?
Thank Tedstates
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your comments. I appreciate that you returned to stay with us after a long period of staying elsewhere, and pleased that you enjoyed our renovations and all the new offerings! I am sorry that you encountered a couple of housekeeping issues in your guestroom. Please be assured this is not up to our usual high standards of...

Mount Pearl, Newfoundland, Canada
Reviewed 18 November 2016 via mobile

Stayed here on our cross country drive. The place was easy to find, just off the highway. There were a lot of delicious restaurants nearby as well as a gas station/Tim Hortons for this early risers. The hotel is pet friendly but they charge $20 PER pet! We were travelling with 5 pets by they only charged us for 3....

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Helpful?
Thank Susanna O
cn307, General Manager at Comfort Inn, responded to this review

Thanks Susanna for your positive comments about your recent visit with us! It is always a pleasure to know we have satisfied our guests with our hospitality and services. I hope you enjoyed the remainder of your travels! We look forward to welcoming you back again.

Reviewed 11 November 2016

My boyfriend and I stopped in here last night, after a 7hr drive. The hotel was very quiet and relaxing. There is no elevator, if you have accessibility issues you should reserve a room on the main floor. Overall room was very clean and lobby was clean. Bed was very hard but surprisingly i had a wonderful sleep! and woke...

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Helpful?
Thank Chelsea K
cn307, Manager at Comfort Inn, responded to this review

Thank you for the great comments regarding your stay at the Thunder Bay Comfort Inn. We really appreciate it! I'm happy to hear you had a wonderful night sleep and enjoyed all the amentities we had to offer. I'm glad you enjoyed our hot breakfast. I am pleased to pass on your comments regarding our Guest Service Representative. I hope...

Belle Ewart, ON
Reviewed 27 October 2016

We had stopped using Comfort Inns for a while as they were starting to feel overtired. Decided to try again and found this location in T.Bay to be fully refreshed. In fact we stayed a second night even though we had only planned for one. Stopped the next night in Kapuskasing and found it refreshed too so good work Comfort...

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Helpful?
Thank RAP705
Prince Albert, Sask.
Reviewed 13 October 2016

A one night stay on route from the East Coast. The hotel was very comfy (great beds) good breakfast and convenient to other restaurants. The hotel is pet friendly. My only complaint is the fee of $20 per pet. We stayed in 15 Comfort Inn's on our 6 week trip. Only 2 charged for the pet. The one in Thunder...

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Helpful?
Thank 59Sheryl
cn307, Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your recent stay at our hotel. I am pleased you enjoyed our "comfy" beds and our complimentary hot breakfast. I am sorry you were not pleased we have a pet fee when other hotels you visited didn't. Our rates and pet fees do not necessarily match that of our sister properties. I am, also,...

Chicago, Illinois
Reviewed 29 September 2016 via mobile

Arrived after ten hour drive to find hotel was overbooked. Kudos to the front desk clerk - she spent about ten minutes calling other properties until she managed to find us a bed to sleep in. Great service and much appreciated.

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Thank Faded-e

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Comfort Inn Thunder Bay is a 100% Smoke-Free hotel with newly renovated front desk, lobby area with fireplace and business centre. All guestrooms feature new carpet, drapes, bedding, bathroom vanity and floor tile. Additional room features include a 32 inch flat screen tv, fridge, microwave, ergonomic chair and free Wi-Fi. Relax in our spacious new breakfast room and enjoy a free full hot breakfast featuring eggs, bacon or sausage, waffles and more. Located 5 minutes driving distance from the Thunder Bay Intl Airport (YQT) and in close proximity to Arthur Street Marketplace, Regional Health Sciences Center and Lakehead University. We are pet-friendly and offer ground floor rooms with patio. ... more   less 

Additional Information about Comfort Inn

Address: 660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
Region: Canada > Ontario > Thunder Bay
Price Range: $100 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
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Also Known As:
Comfort Hotel Thunder Bay
Comfort Inn Thunder Bay, Ontario
Thunder Bay Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
3 questions
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Hamilton, Ontario, Canada
7 months ago

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Questions? Get answers from Comfort Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on first floor, allow for easy loading and unloading of the car :)”
 of 5 bubbles A9527PCpatriciae, 6 Dec 2016 | Read review
“Ground floor is good for access directly outside from your room.”
 of 5 bubbles Tedstates, 24 Nov 2016 | Read review
“stairs only to top floor, be prepared to climb with your suitcase if on second floor.”
 of 5 bubbles , 11 Nov 2016 | Read review
“Choose another hotel.”
 of 5 bubbles larryd475, 21 Sep 2016 | Read review
“Rooms in the back of the hotel have a nice view of Mount Mckay”
 of 5 bubbles SeanAndGang, 9 Sep 2016 | Read review
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