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Comfort Inn

269 reviews
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Traveller (34)
Room & Suite (19)
Dining (7)
Overview
  • Excellent20%
  • Very good39%
  • Average22%
  • Poor13%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
Offers from Comfort Inn
Special Offer: Choice Privileges Points
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Reviews (269)Write a Review
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55
94
60
37
18
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LanguageEnglish
55
94
60
37
18
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All reviewsroom was cleanfront deskthe hotel is pet friendlyhot breakfastpassing through townbreakfast staffground floorbed and pillowsclose to the airportlocated closebooked this hotelthunder bay airportoff the highwayfridge and microwavecoffee makerlake superiorgreat place to stay
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1 - 5 of 264 reviews
Reviewed 6 days ago

We were on our way to Halifax and stayed an extra night to avoid the snow ahead. The staff were all knowledgeable and personable. One lady even provided printed maps for us. We enjoyed our stay and our Golden Retriever did also.More

Review collected in partnership with this hotel
Thank jmahonesq
Response from cn307, Manager at Comfort InnResponded 4 days ago

Thank you for your kind words regarding your stay with us. We certainly appreciate it. It is always a pleasure to share guest comments with our staff here at the Thunder Bay Comfort Inn. I hope you enjoyed the rest of your trip to Halifax...More

Reviewed 1 week ago

Upon returning to our room we came back to our room our room wasn’t clean nor our towels were not replenished with clean towels etc..and the day staff were not allowed to give us a credit since the managers were not working on weekends..there should...More

Review collected in partnership with this hotel
Thank Irene L
Response from cn307, Manager at Comfort InnResponded 1 week ago

Dear Irene It was a pleasure speaking with you yesterday. Please accept my sincerest apologies again for your room not being cleaned. As I mentioned, if a DND sign is left in a guest room door our housekeepers do not enter the room. I was...More

Reviewed 2 weeks ago

I visit Thunder Bay quite often and have never stayed at this hotel. We arrived late after a flight and found the main door locked. The desk clerk was very responsive and opened the door within seconds. It made me feel safe. The room was...More

Thank Rita D
Response from tbaytraveller_9, General Manager at Comfort InnResponded 2 weeks ago

Thanks for your positive comments. It is a pleasure to share these reviews with our team here at the Comfort Inn, Thunder Bay, and we hope to welcome you back again! Best regards, Sherri Locke, CHGM

Reviewed 3 weeks ago

The only things going for this place is the evening clerk and the rooms are nice. However, the terrible doors that have a several inch gap beneath them and the fact that all the doors slam takes away from anything nice about this place. The...More

Thank Lorna C
Response from tbaytraveller_9, General Manager at Comfort InnResponded 3 weeks ago

Lorna, I am sorry you were disturbed during your recent visit with us. I am pleased we had the opportunity to meet prior to your departure. As I mentioned during our conversation, the Guest Service Representative was assisting a disabled (hearing impaired) guest during the...More

Reviewed 3 weeks ago

The hotel was great. The staff was very friendly. The breakfast was ok. I do love that the hotel is pet friendly. I only wish they had a secure walking area for walking the pets. Taking the pup out in the middle night was a...More

Review collected in partnership with this hotel
1  Thank angielappage78
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Details
Price range
US$91 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (34)
Room & Suite (19)
Dining (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
MaggieMiranda
31 May 2017|
AnswerShow all 2 answers
Response from cn307 | Property representative |
Yes. We have hair dryers in all our rooms.
0
Votes
MaggieMiranda
31 May 2017|
AnswerShow all 2 answers
Response from cn307 | Property representative |
Yes. We have hair dryers in all our rooms.
0
Votes
Brenda G
18 June 2016|
AnswerShow all 2 answers
Response from S M | Reviewed this property |
I checked in after 1 am. There were no issues.
0
Votes
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12
Room Tips
"Heater gives an ordour"
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"Never stay at this hotel if you want some quiet"
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"The heater control didn’t work but the temperature of the room was ok."
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"If you have pets the ground floor is a good choice as there are patio doors to the outdoors."
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