Comfort Inn
660 Arthur St W, Thunder Bay, Ontario P7E 5R8 Canada
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Avg. C$158 /night, 3/22 - 3/23
C$181
per night
C$162
per night
C$143
per night
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About
#11 of 34 hotels in Thunder Bay
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Comfort Inn Thunder Bay is a 100% Smoke-Free hotel with newly renovated front desk, lobby area with fireplace and business centre. All guestrooms feature new carpet, drapes, bedding, bathroom vanity and floor tile. Additional room features include a 32 inch flat screen tv, fridge, microwave, ergonomic chair and free Wi-Fi. Relax in our spacious new breakfast room and enjoy a free full hot breakfast featuring eggs, bacon or sausage, waffles and more. Located 5 minutes driving distance from the Thunder Bay Intl Airport (YQT) and in close proximity to Arthur Street Marketplace, Regional Health Sciences Center and Lakehead University. We are pet-friendly and offer ground floor rooms with patio.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Horseback riding
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
24-hour front desk
Parking
Wifi
Breakfast available
Breakfast buffet
Room features
Air conditioning
Housekeeping
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Budget
Languages Spoken
English, Croatian, German, Lithuanian
Location
660 Arthur St W, Thunder Bay, Ontario P7E 5R8 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
Thunder Bay Airport
3.6 km•
See all flights
Rental Cars
33 Restaurants
within 1 kilometer
3 Attractions
within 1 kilometer
Reviews
Traveller rating
- 76
- 135
- 76
- 43
- 33
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Detailed Reviews
Have used the property a few times and it’s nice to see improvements.
We booked two nights but at different times as we weren’t sure of our plans. The attendant at the desk was able you adjust the booking so that we didn’t need to change rooms.
Breakfast was good, adequate selection and very friendly attendant.
My only comment would be that the windows, certainly the exterior, really need to be cleaned.
We booked two nights but at different times as we weren’t sure of our plans. The attendant at the desk was able you adjust the booking so that we didn’t need to change rooms.
Breakfast was good, adequate selection and very friendly attendant.
My only comment would be that the windows, certainly the exterior, really need to be cleaned.
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Traveling from MB to Ontario and decided to pre book hotel rooms after doing research and reading trip advisor reviews. I look at prices online and then call the hotel directly. There was a considerable price difference and so I had to book online and opted to pay a bit extra so I could have a room that we could access from the outside and park right outside our room as well. I arrive to check in, it goes quickly but they gave those rooms away even though I reserved that room and paid extra. Our room was basic but clean. The hall we were in had people coming and going constantly until approx 1:30am (Wednesday in Oct) Slept extremely poorly because of the noise. The hotel offers you breakfast with your stay, it is a brown paper bag with a muffin, juice and fruit cup, very disappointing. I probably would not opt to stay here again. The price was average and it was good access to the hwy home, gas station directly across the street from where we were staying, so that was convenient.
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Date of stay: October 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sherri Locke, General Manager at Comfort Inn
Responded Oct 19, 2020
Thanks for your comments. I'm pleased to hear about the cleanliness of your room. I'm sorry to hear about the noise you experienced during your stay with us. Please never hesitate to contact any of our Front Desk staff to correct any issues that arise. I hope we have the opportunity to welcome you back again so you can enjoy a superior experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The reviews for this place were not strong but we were pleasantly surprised. We had a nice king-size room which was very spacious, clean, quiet and comfortable. The bed and pillows were super comfortable and we had an excellent sleep. The breakfast was fantastic during a pandemic! A staff person told us the options and packed what we wanted in a bag to eat in our room. There were tons of options and we enjoyed the warm breakfast very much. Would stay here again. Good location near shopping, restaurants and gas stations.
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Date of stay: September 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sherri Locke, General Manager at Comfort Inn
Responded Oct 9, 2021
Thank you for your positive comments and ratings. We certainly do appreciate the opportunity to share these with our team members, and hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We have stayed at this hotel over the last 3 years numerous times due to medical visits with specialists. This hotel has improved so much over the years and has been recently renovated. So nice to see the elimination of the carpets and replace with vanilla flooring. Hallways were very bright, well lit and clean. Breakfast is plentiful and good. Snacks are available at the front desk (vending machine) for a small fee. The staff are friendly, helpful and courteous. We have many more trips to Thunder Bay for medical purposes unfortunately and the Comfort Inn will be our first choice of hotels. Highly recommend this hotel!
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sherry Smith, Other at Comfort Inn
Responded Jul 17, 2023
Thanks for the great ratings and comments! I am pleased to hear you had the opportunity to enjoy our newly renovated guest rooms. We are always pleased to know our guests have enjoyed our hospitality and we look forward to welcome you back again! Hopefully not always for medical reasons.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Easy access, easy access to rooms on ground floor if u get one with sliding glass door but costs extra. Beds good, rooms clean, refrigerator and microwave great to use.
Breakfast covid to go good and friendly staff helps. gas station close.
But wifi was extremely slow in my room on four different devices, not slow extremely slow, unbearable. Went to reception , worked fine. Check before u get comfy I think room 128 but not sure.
Breakfast covid to go good and friendly staff helps. gas station close.
But wifi was extremely slow in my room on four different devices, not slow extremely slow, unbearable. Went to reception , worked fine. Check before u get comfy I think room 128 but not sure.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Check wifi in your room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel room looks worn....maybe worn out. The rooms have a noisy air conditioner that works well, the bathroom has worn caulking, the bathtub is stained and the bathroom fan was the noisier ever.
The breakfast was good but the breakfast area is relatively dark and quite cramped feeling. Have you ever had see-through bacon? Well, I didn't even know that see-through bacon existed until I stayed here.
I think the entire hotel needs to be refurbished with a larger brighter breakfast room in order for guests to feel really comfortable. The hotel staff were friendly, though.
The breakfast was good but the breakfast area is relatively dark and quite cramped feeling. Have you ever had see-through bacon? Well, I didn't even know that see-through bacon existed until I stayed here.
I think the entire hotel needs to be refurbished with a larger brighter breakfast room in order for guests to feel really comfortable. The hotel staff were friendly, though.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Consider your hotel options with respect to what you will feel comfortable staying in. If you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very nice staff. We broke down outside and we’re able to get a room right away with early check in. Staff was accommodating. Pet friendly rooms for a fee. Room was big and comfortable. Continental breakfast included-had eggs, bacon, bagels, waffle station, etc. wifi and TV worked great. Tub was clogged but they may not have known. Good location for walking places. Checked out late after 2 night stay and they let us sit in the lobby with our pets until we heard from our mechanic at 430. Understanding people and comfortable atmosphere!
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sherry Smith, Other at Comfort Inn
Responded Feb 9, 2023
Thanks for your great comments! We are always pleased to know our guests have enjoyed our hospitality and we look forward to welcoming you back again should you find yourself in the Thunder Bay area. Hope you enjoyed the rest of your travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon check in I was asked at the front desk about a mask, I politely informed the man I was medically exempt, no problem, until the morning. I was denied take out breakfast as the woman failed to recognize my exemption. I have been living out of hotel rooms for a month all over Ontario and was not denied anywhere else
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Date of stay: February 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If you're traveling with young children DO NOT stay at Comfort Inn Thunder bay. The guy at the front desk was going to refuse us a room because we had 3 children. One of them is 5 months old and sleeps in a playpen. He said he will make an exception this once because they are kids, the lady at the breakfast table on the 3rd floor says you have 5 people in your room. My husband says yes a baby she says oh I guess they will let anything happen these days...I guess they do as there had been a guy drug dealing out of his room all night people coming and going all hours. Such a shame they need to learn customer service from the North Battleford Comfort Inn..exceptional. Shame we will jot be saying at a comfort inn again
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Date of stay: April 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SherriL241, General Manager at Comfort Inn
Responded Apr 9, 2020
I am sorry you experienced this level of service. While we do NOT have a 3rd floor, there is an adjacent hotel (with a different name) that you have described. I believe you may have stayed at an alternate hotel in Thunder Bay. Please be aware the Comfort Inn, Thunder Bay permits families with children in all of our guestrooms, and we provide complimentary cribs Should your travels bring you back to our city, we would be pleased to demonstrate our high levels of guest services and satisfaction. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have traveled by car across the country a number of times, staying at various motels. A few years ago I stayed at this establishment and thought I would book it once again for this trip.
What an utter disappointment. Our check in staff was rather casual, not overly interested. Upon reaching our room and getting organizzed, there was no soap in the washroom, one of the reading lights by the bed did not have a light bulb, the desk lamp switch was broken and I had to unplug it from an extension outlet on the floor.
What an utter disappointment. Our check in staff was rather casual, not overly interested. Upon reaching our room and getting organizzed, there was no soap in the washroom, one of the reading lights by the bed did not have a light bulb, the desk lamp switch was broken and I had to unplug it from an extension outlet on the floor.
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Date of stay: September 2021
Rooms
Cleanliness
Service
Room Tip: Best to look elsewhere.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sherri Locke, General Manager at Comfort Inn
Responded Sep 30, 2021
Thank you for your comments. I am sorry we did not have the opportunity to discuss your experience during your recent visit with us. Please be assured this is not indicative of our usual standards of guest service, and we hope to welcome you again to provide a superior experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes there is shampoo and conditioner
Yes. We have hair dryers in all our rooms.
Yes. We have hair dryers in all our rooms.
I checked in after 1 am. There were no issues.
"Consider your hotel options with respect to what you will feel comfortable staying in. If you like a less worn out hotel, consider staying some place else ."Read full review
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PRICE RANGE
C$169 - C$204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel thunder bay, comfort inn thunder bay, thunder bay comfort inn
LOCATION
CanadaOntarioThunder Bay DistrictThunder Bay
NUMBER OF ROOMS
78
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Comfort Inn
Which popular attractions are close to Comfort Inn?
Nearby attractions include Galaxy Lanes (0.1 km), Nwo Vape Co. (0.5 km), and Albany River Provincial Park (0.6 km).
What are some of the property amenities at Comfort Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Comfort Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Comfort Inn?
Conveniently located restaurants include Monsoon Thunder Bay, Joey's Seafood Restaurants - Thunder Bay, and Wasabi.
Are pets allowed at Comfort Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Comfort Inn?
The staff speaks multiple languages, including English, German, Croatian, and Lithuanian.
Are there any historical sites close to Comfort Inn?
Many travellers enjoy visiting Fort William Historical Park (5.6 km).
Is Comfort Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.