Victoria Inn Hotel & Convention Centre
555 Arthur St W, Thunder Bay, Ontario P7E 5R5 Canada
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About
#12 of 33 hotels in Thunder Bay
Location
Cleanliness
Service
Value
Welcome to Victoria Inn Hotel & Convention Centre, your Thunder Bay “home away from home.” Victoria Inn Hotel & Convention Centre aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
While staying at Victoria Inn Thunder Bay, visitors can check out St. Paul's Anglican Church (3.2 km) and St. Andrew's Presbyterian Church (3.4 km), some of Thunder Bay's top attractions.
Guest rooms offer a flat screen TV and air conditioning, and Victoria Hotel makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, room service, and baggage storage. In addition, guests can enjoy a pool and a lounge during their visit. As an added convenience, there is free parking available to guests.
During your visit, be sure to check out one of Thunder Bay's popular crab restaurants such as Tokyo House and Caribou Restaurant + Wine Bar, all a short distance from Victoria Inn Thunder Bay.
Should time allow, Thunder Bay Tourist Pagoda is a popular attraction that is within walking distance.
Victoria Inn Hotel & Convention Centre puts the best of Thunder Bay at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Water park
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Vending machine
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, French
Location
Full view
56Somewhat walkable
Grade: 56 out of 100
30Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
555 Arthur St W, Thunder Bay, Ontario P7E 5R5 Canada
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Rental CarsSee all Thunder Bay car hire
338Reviews3Q+A83Room tips
Reviews
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I was there for a very short stay; arrived at midnight, to pick up a rental car and leave the next morning so I just needed a clean comfortable quiet place to stay that wasn't too $$. This should have been fine for that. It's definitely a bit outdated but for the price... I mean look - if it's quick stay, if you aren't staying in the room, or you're with a family and just enjoying the pool, it would be "fine". HOWEVER.... The place is large, and I'm a female traveling by myself. I was followed to my room, and I was really uncomfortable also being on the ground floor. I did delay getting into the room, but I still felt unsettled, which was further exacerbated by rude (to say the least!) invitations and calls to my room at like 1-2 in the morning before I finally thought to call the front desk to see what they could do. They immediately put the phone on DND, but it still left me uneasy all night. Further to that, the cleanliness and maintenance wasn't good. The toilet didn't work properly - it ran all night (the actually flush stuck) the fridge was warm, and there were multiple very long black hairs on the pillow as if the bed was slept in. The staff were were very pleasant and helpful, I'll give them that. I think things could be "decent" here if they could find a way to address some of these things... but unfortunately i just had a very bad experience.…
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Date of stay: July 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ray Nadeau, General Manager at Victoria Inn Hotel & Convention Centre
Responded Jul. 25, 2022
Hello, Thank you for the review of our property. we are sorry that there was concerns with your stay. I am pleased that the staff made the difference for you as we are all working hard to provide the best stay possible. I hope we do get the chance to host you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This “hotel”if you want to call it like that, is messy and expensive! I’ve never felt so miserable as I felt staying in this place for few hours during the night after driving for the past 16 hours from Toronto. Horrible experience! I don’t recommend this place to anyone! 😤 And I have a lot of photos that can prove my point! Please do yourself a favour and try something else if you are ever in that area! We asked the from desk if we are able to change the rooms because I was pregnant back then and the reply was: “All the rooms that we have are the same. And they are clean! “ If this is clean I will let you be the judge of that. I was scratching all night and wasn’t able to sleep at all and you can see why! This is unacceptable from my point of view!
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ray Nadeau, General Manager at Victoria Inn Hotel & Convention Centre
Responded Jun. 13, 2022
Thank you for taking the time to review our property. We are working hard to ensure a safe and clean environment for all our guests. we do have a manager on duty for all shifts as well as security patrol. we do take our guest comments very seriously and will work to improve based on your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed one night here and that was enough. The rooms are ok but we had a room of idiots next to us who were literally up all night partying. Two calls to the front desk did nothing. It was the worst hotel stay of my life. I would have slept better in my van. There was also a stabbing here a few years back. I thought maybe it was just a one off thing but I can understand now how that happened. When you let people run wild things can escalate quickly. Stay far away from this place. For your sanity and your safety.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Ray Nadeau, General Manager at Victoria Inn Hotel & Convention Centre
Responded Jun. 13, 2022
Thank you for taking the time to review our property. We are working hard to ensure a safe and clean environment for all our guests. we do have a manager on duty for all shifts aw well as security patrol. we do take our guest comments very seriously and will work to improve based on your comments.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing hotel! Highlight of our trip! I was skeptical after reading some negative reviews. But the kids saw the picture of the water slide and insisted we book this. The check in was smooth. We booked directly through the hotel website and that was about 20% cheaper than Expedia/booking Hotel rooms were clean, pool and hot tub was great, restaurant onsite was good. No complains at all! Staff was very friendly. Also location is great, walking distance to metro, Pizza Hut etc
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ray Nadeau, General Manager at Victoria Inn Hotel & Convention Centre
Responded Jul. 25, 2022
Thank you for the kind review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My spouse and I , We stayed for one night, we checked in very late from the road. The receptionists were great , …but the rooms, the cleanliness was scary. I mean everything was so dirty and soiled, the sheets and the carpet and walls were appalling. Stained Carpet and dirty, bed frame dirty and stained , hairs inside the pillow ... so disappointed, never ever , especially for a hotel rated stay - this was looked like a forgotten motel from an old movie. And the price just topped everything it was 25% more expensive than a one night at a 4star hotel - unbelievable!!! Do not recommend , to anyone , better sleep in your car !
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Date of stay: April 2021Trip type: Travelled with family
Room Tip: Not recommended
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Ray Nadeau, General Manager at Victoria Inn Hotel & Convention Centre
Responded Jul. 25, 2022
Thank you for the review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We like the little things, ask how the stay was, a pool that works for everyone, friendly and polite staff, quick check in, clean rooms, comfy beds, quiet building, Enforcing guidelines for Covid, Keurig with coffee in the room. They did it all. Probably our favourite place along our trip! Booked times for pool- cleaning between guests.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Raymond Nadeau, General Manager at Victoria Inn Hotel & Convention Centre
Responded Sep. 29, 2020
Hello JenW454, Thank you for this great review. We appreciate you taking the time to spread this good news on our behalf. I hope to see you back again. Raymond.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Third time staying here. Comfortable, clean and has free k-cups coffee in the room. Wifi great and decent tv. Only one laundry and dryer, dryer broke down so front desk dried our clothes for free in service laundry. So grateful.Thanks Courtney! Room has adjoining door to next suite and you can hear the next rooms conversations - lots of yelling, rowdy and jumpy children that night. Played a noise machine on our tablet and solved that issue.Also you can hear the door slam next door. However, since we stayed on a Sat night, swimming pool was already booked up by the time we checked-in at 6pm. Our son was looking forward to the pool, wish we knew to reserve in advance. Recommend to reserve your kids a spot in the swimming pool if you come on the weekend. Otherwise, amazing customer service, front desk rocks. Friendly and helpful. Quick check-in, clean spacious room. Comfy, will definitely come back! Thanks!…
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Raymond Nadeau, General Manager at Victoria Inn Hotel & Convention Centre
Responded Sep. 29, 2020
Hello Sasha, I an glad that Courtney was able to solve the problem for you. Thank you for the kind review. Raymond.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was clean and tidy. The restaurant had good pub style food, very good wings. The staff was knowledgeable and friendly, check in was fast and easy. Having a free shuttle to the airport and back was a nice bonus, considering the price of a taxi in TB!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Raymond Nadeau, General Manager at Victoria Inn Hotel & Convention Centre
Responded Sep. 29, 2020
Thank you for the great review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was at the National Special Olympic Winter games in Thunder Bay. The Victoria Inn was our Athlete Village. They took very good care of us and so warm and welcoming to my group. When we had an issue they were give to help us solve it. The food was very good considering we were on a budget. Very happy with our stay at the the Victoria Inn
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Date of stay: February 2020Trip type: Travelled on business
Location
Cleanliness
Service
Room Tip: Tell them what you would like and I am confident they will work hard to meet your needs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Raymond Nadeau, General Manager at Victoria Inn Hotel & Convention Centre
Responded Sep. 29, 2020
We miss you all!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Business section of hotel was EXCELLENT. Room was spacious, especially the shower. It was VERY quiet. TV was large and the 2 lazy boy chairs were a great feature. The front desk staff was professional and efficient. Considering the number of families and children in the hotel, it was very peaceful and quiet. Fridge, mic, hairdryer, and coffee maker - great additions.
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Date of stay: January 2020
Value
Rooms
Service
Room Tip: Business section a must!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from VictoriaInnHotel, General Manager at Victoria Inn Hotel & Convention Centre
Responded Jan. 20, 2020
Hello blaisek2017, Thank you for the great review. We hope to see you back soon. Raymond. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ALSO KNOWN AS
victoria hotel thunder bay, victoria inn thunder bay
FORMERLY KNOWN AS
Victoria Inn
LOCATION
CanadaOntarioThunder Bay DistrictThunder Bay
NUMBER OF ROOMS
161
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Frequently Asked Questions about Victoria Inn Hotel & Convention Centre
Which popular attractions are close to Victoria Inn Hotel & Convention Centre?
Nearby attractions include Alexander Henry Museum (0.8 km), Galaxy Lanes (0.3 km), and Albany River Provincial Park (0.4 km).
What are some of the property amenities at Victoria Inn Hotel & Convention Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Victoria Inn Hotel & Convention Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Victoria Inn Hotel & Convention Centre?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Victoria Inn Hotel & Convention Centre?
Yes, free parking is available to guests.
What are some restaurants close to Victoria Inn Hotel & Convention Centre?
Conveniently located restaurants include Naxos Grill & Bar, Man vs Meat, and Monsoon Thunder Bay.
Are there opportunities to exercise at Victoria Inn Hotel & Convention Centre?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Victoria Inn Hotel & Convention Centre have an airport shuttle?
Yes, Victoria Inn Hotel & Convention Centre offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Victoria Inn Hotel & Convention Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Victoria Inn Hotel & Convention Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Victoria Inn Hotel & Convention Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.