The Anndore House
15 Charles St E, Toronto, Ontario M4Y 1S1 Canada
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About
#19 of 140 hotels in Toronto
Location
Cleanliness
Service
Value
Travellers' Choice
More than a building. The Anndore House is a whole new way to experience Toronto. It’s eating, sleeping, working and playing in a one of a kind destination with a distinctively creative soul.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Baggage storage
Concierge
24-hour check-in
Parking
Wifi
Restaurant
Complimentary Instant Coffee
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Boutique
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
214Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
Contact
15 Charles St E, Toronto, Ontario M4Y 1S1 Canada
Getting there
Bloor-YongeToronto Rapid Transit4 min
WellesleyToronto Rapid Transit6 min
Rental CarsSee car hire from US$26/day
420Reviews6Q+A46Room tips
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We stayed at this hotel for one night while visiting Toronto. The rooms are spacious, very clean, and quite stylish. The location is conveniently located downtown near the Yorkville area. Many great restaurants and bars are in easy walking distance. There is no parking, but there is a public parking lot across the street which is helpful. It is pricier than a standard hotel, but a very nice stay overall!
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Date of stay: August 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Good Modern Boutique Hotel with a great location, good restaurant, clean large room with lots of storage a mini fridge but an below average TV/Cable package that needs upgrading and brought up to today's standards.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Andorre House is a few years old and the decor is well-designed. However, everything else is short of what the guest expects, especially with the Hyatt branding and the not so inexpensive nightly rates. The hotel is currently without its own general manager. It is essentially rudderless. This is really evident across multiple departments. The front office manager and front desk supervisors are either never working, impossible to reach or don't resolve issues. In the evenings, there is no manager or supervisor. While the location is great as it is within walking distance of museums and shopping on Bloor Street, the neighborhood is kind of rough. Homeless persons and panhandlers were everywhere. Trash, etc. all over the sidewalks. A dirty needles drop-box is by the hotel. Homeless people sleep on the steps of the parking garage. Housekeeping is a major issue at the hotel. My first room had hair on the toilet seat and under the toilet seat. My second room had hair in the same places as well as yellow stains on the toilet seat. My third room was clean, until one day when housekeeping serviced the room and replaced the linen on the bed. The bottom fitted sheet that they put on the bed had several stains or markings and a long piece of hair on it. No housekeeper was working to replace the linen when I discovered and reported the issue to the front desk. Instead, I was delivered new linen and forced to make the bed myself. I don't stay at hotels to make my own bed. Amenities and services expected are missing. There is no doorman or bellman, which is somewhat of an issue upon arrival and departure, especially with luggage or cars. There is no valet parking. Self-parking is available at a parking garage across the street. However, the entrance to the garage is before the hotel on a congested one-way street. So, you either have to illegally back up down the one-way street or drive all the way around the block to access the garage. There are no newspapers or local information. No concierge is working. When I asked for a restaurant recommendation I was referred to the restaurant next to the hotel. My room didn't have a bathrobe, slippers, mouthwash, dental kit and other amenities you expect. There also wasn't an in-room coffeemaker. The only in-room coffee was two sachets of instant coffee and a kettle. The lobby coffee shop, which also serves as the breakfast restaurant (if you consider yogurt parfaits, assorted muffins or cakes, and a cold egg on toast a real breakfast), doesn't open until 7 am on weekdays and 8 am on weekdays. This means you can't get coffee before 7 or 8 am, depending on when you stay. The complete lack of a real breakfast restaurant is unacceptable. Guests with Hyatt's top-level globalist elite status are entitled to complimentary breakfast, which the hotel is cheating them out of by now having a real restaurant. Per Hyatt's terms and conditions, a globalist status guest is entitled to receive a full breakfast consisting of either a buffet or one entree plus coffee and juice. It's also supposed to include tip and tax. The hotel tried cheating me out of the juice. The hotel advertises a gym, but the gym is a short walk away and is a commercial gym with limited hours. So no 24/7 access. On weekends, the gym doesn't open until 10 am. On a positive side, the room I had was nicely appointed and very comfortable. There was plenty of room for luggage. The only issue was a noisy air conditioning unit and very poor sound insulation. I could hear guests walking in the hallway as well as babies crying and dogs barking. Elevators can be slow because there is no service elevator for staff. Housekeepers are constantly getting on and off elevators otherwise occupied by guests. For the issues I experienced, the interim GM who apparently works out of another hotel offered me Hyatt points. While that is appreciated it doesn't alleviate them for the significant shortcomings nor cheating guests out of their Hyatt benefits. Andorre House has tremendous potential, but lacks management and an attention to the details. With improvements, including better management and better amenities and services, it could be a great hotel. Until that happens, however, I won't return and cannot recommend it.…
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Date of stay: July 2022Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This is now the 2nd time we've stayed here. Experienced in winter and summer and loved both stays. Absolutely love this hotel, beds are the most comfortable i've ever had. Great service and perfect location. Will most definitely be back :)
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great boutique hotel with a very comfortable bed and ample space for 3 people to move around. The decor was very cool and our overall experience was very positive. Would recommend this hotel and would stay there again.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Excellent experience. The room is clean with a very trendy decor. The hotel is ideally located (Bloor-Yonge subway station 2 minutes walking or Green P parking on the other side of the street) Staff is providing an excellent service.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Expensive for no reason. The shower was moldy and gross, my towels had hair in them. The shower door wouldn't close and it would leave the floor soaking wet. Breakfast was not included despite the ridiculous amount they charge for the rooms
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very cool hotel. Great location and incredible design. I really enjoyed the style and amenities. I will definitely stay there again. I was welcomed warmly by the staff member at check-in. Everyone there whom I encountered was great. Next time, I will try Constantine Restaurant
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed at the Anndore House for 3 nights in in July 2022. The hotel itself was clean and modern though the rooms are a bit small. The best thing about the hotel is the location, It is in close walking distance to the metro, buses, shopping and restaurants. The worst thing about the hotel is also the location. Being in the heart of downtown, the streets are filled with many homeless people, litter, etc. It's not to the point that we felt unsafe, but quite uncomfortable.
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We stayed for 3 nights in July 22 and enjoyed sunny days in Toronto. The industrial room design was definitely appealing and its size was sufficient for us and our two suitcases. The bed was super comfy and the bathroom was conveniently divided into a shower and toilet section with a door and a sink in the opposite closet. My personal highs and lows + master light switches at door and bed and via TV + just a 3 min walk to Yonge/Bloor Station + Tim Hortons around the corner (perfect for breakfast) + tasty dinner options especially around “The Village” in walking distance + fast and easy check-in and out with welcoming hosts - AC directly next to the bed, we turned it off at night - elevator was super slow, plan some waiting time - one day without housekeeping As you can see the ups definitely outweigh the downs, so we would definitely come back and recommend the Anndore House!…
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Plan time to wait for the elevator or take the stairs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$246 - US$437 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Comfort Hotel Downtown
LOCATION
CanadaOntarioTorontoDowntown / Church and Wellesley (The Village) / Church-Yonge Corridor / Old Toronto
NUMBER OF ROOMS
113
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Claim Your Listing Frequently Asked Questions about The Anndore House
Which popular attractions are close to The Anndore House?
Nearby attractions include Toronto Public Library (0.4 km), CAA Theatre (0.08 km), and Riddle Room (0.3 km).
What are some of the property amenities at The Anndore House?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Anndore House?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Anndore House?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at The Anndore House?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to The Anndore House?
Conveniently located restaurants include Planta Yorkville, Blu Ristorante, and O.Noir.
Are pets allowed at The Anndore House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Anndore House?
The staff speaks multiple languages, including English, Spanish, French, Russian, Vietnamese, and Ukrainian.
Are there any historical sites close to The Anndore House?
Many travellers enjoy visiting The Elgin & Winter Garden Theatre Centre (1.8 km), Spadina Museum (2.2 km), and Casa Loma (2.2 km).
Is The Anndore House accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.