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Thompson Toronto - A Thompson Hotel

Expedia.comUS$234*
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#16 of 132 Hotels in Toronto
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Thompson Toronto - A Thompson Hotel
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1,323 Reviews from our TripAdvisor Community

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Showing 1,290: English reviews
Saint John
Reviewed 27 August 2016 via mobile

We have stayed a few times at the Thompson. The front desk staff are awesome and the location is grand. However, the service at the pool leaves a lot to be desired. On both occasions we arrived in early flights and went to the roof top pool to relax. We waited patiently for the bar to open at 11. My...

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Helpful?
1Thank Phil C
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Phil C, Thank you for taking a moment to inform us of your recent experience at the Thompson Toronto. Your kind words brought big smiles to our Front Desk Team. Allow me to take a moment to apologize for the interaction you experience on the Rooftop. Although we do have certain laws to follow with alcohol it does not...

Calgary, Alberta
Reviewed 26 August 2016

We flew in exhausted so asked for an early checkin within five minutes got a call from the front desk to come in early no problem with complimentary upgrade. Staff are very friendly and courteous and I will admit the roof top bar is on of my favourites I've been to! Breakfast was good. Room service quick! Thanks so much...

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Helpful?
Thank carrolynbeenham
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear carrolynbeenham, Thank you for taking a moment to review the Thompson on Tripadvisor. We love hearing from our guests and are delighted to see you enjoyed the hotel and its amenities. We all look forward to welcoming you back on your next trip to Toronto! Warmest Regards, Melida

Little Egg Harbor, New Jersey
Reviewed 25 August 2016

We felt welcome and comfortable during our whole stay. The only disappointment was the inability to use the pool either due to its being full to capacity or closed for private events. Every other aspect of our visit was exemplary.

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Helpful?
Thank heathermC536EA
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear heathermC536EA, Thank you for posting your recent stay at the Thompson. We love to read you enjoyed your time with us! We can't wait to welcome you back again soon!! Warmest Regards, Melida

Toronto, Ontario
Reviewed 25 August 2016

I wanted to plan an upscale bachelorette party for my sister and naturally I thought of the Thompson Toronto Hotel. We stayed in the Thompson Suits and it was such a fantastic room - very modern, spacious and beautifully decorated. We visited the rooftop lounge, had a few coctails and took some amazing pictures with the Toronto cityscape as our...

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Helpful?
Thank kimk4778
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear kimk4778, Thank you for sharing your recent trip at the Thompson Toronto on TripAdvisor. We loved being part of your special occasion and wish the Bride a life of happiness. Hopefully we will have the chance to welcome you all back for another girls night out! Warmest Regards, Melida

Kincardine, Canada
Reviewed 23 August 2016 via mobile

I recently stayed at a friends condo at this hotel and wow was it upscale! Very nice decor and the lobby was well done! Staff was friendly. So many different entrances hard to find the right one but he had a great view .

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Helpful?
Thank John R
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear John R, Thank you for sharing your experience at the Thompson Toronto! Feel free to enter the hotel at the main entrance located at 550 Wellington Street West. If you are ever lost our Front Desk Team is happy to guide you in the right direction. We look forward to welcoming you back! Warmest Regards, Melida

New York City, New York
Reviewed 22 August 2016

Positiv: We had a fantastic room with a view at the CN tower. The staff was very friendly and the breakfast very good. The room has more than enough space for two persons. From the rooftop you have an even more amazing view on the city. Negativ: The roomdoors are pretty thin so you hear everthing in the corridor. Due...

Review collected in partnership with this hotel
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Helpful?
Thank beatricesH125LN
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear beatricesH125LN, Thank you for sharing feedback regarding your recent stay. We love to hear from our guests and we are always looking to provide the best service. It is wonderful to read you enjoyed the spacious room, views and food at the Thompson Toronto. We look forward to welcoming you back very soon! Warmest Regards, Melida

Toronto, Canada
Reviewed 22 August 2016

Very fine dining restaurant and rooftop bar with excellent ambience. Tried some wine and some food. Very much satisfied. View from the roof top is excellent and can't match any other roof top I've seen so far.

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Thank Prax_Toronto
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Prax_B-lore, Thank you for taking a moment to share your experience at the Thompson Toronto. We are overjoyed to read you loved the view, food and atmosphere. We look forward to welcoming you back very soon! Warmest Regards, Melida

San Diego, California
Reviewed 22 August 2016

Perfect hotel for my experience in Toronto. The staff, including Mandy in the food and beverage outlets, were all super helpful and friendly. The ambiance of the hotel made you feel like experiencing the city itself. Love the Thompson brand and how they create a sense of fun for each and every evening of your stay.

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Helpful?
Thank zda314
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear zda314, Thank you for taking a moment to share your recent experience at the Thompson Toronto! We love to hear from our guests and to see you enjoyed your time with us is truly our aim. We will be sure to share your kind words with Mandy who is such a wonderful part of team. We look forward to...

New York City, New York
Reviewed 22 August 2016

Came to the Thompson for a work trip. Overall great experience. Only drawback was that the pool was closed for a private event every night I was there. The staff was super friendly and helpful. I would recommend staying. -Mike

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Helpful?
Thank michaeljamesangeles
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear michaeljamesangeles, Thank you for taking a moment to share your recent experience with us! Allow me an opportunity to apologize for the modification of our hours of operation for the rooftop pool. On most days it opens from 7AM-4PM with an exception of extended hours depending on the weather. We hope to have a chance to welcome you back...

Hamilton, Ontario
Reviewed 22 August 2016

Greeted quickly and warmly. Great security with the elevator needing a guest key to get to floor. Loved the stylish bathroom and products. The king sized bed was so comfortable - likely the most comfortable hotel bed I have ever slept in. Standard noon check out so you can relax and not rush in the morning. Amazing. Clean, tidy and...

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Helpful?
Thank gilliand79
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear gilliand79, Thank you for taking a moment to share your recent stay at the Thompson Toronto. Your kind words go a long way in motivating our staff to keep up the best standards for our guests. We love to hear you enjoyed the amenities, service and location. We can't wait to welcome you back very soon! Warmest Regards, Melida

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07/05/2017 08/05/2017
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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Thompson Toronto, Thompson's first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city's financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto's cityscape. The hotel's three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, and Toronto's first and only rooftop pool bar and lounge. ... more   less 

Additional Information about Thompson Toronto - A Thompson Hotel

Address: 550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: $323 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Thompson Toronto - A Thompson Hotel 4.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Thompson Toronto - A Thompson Hotel Ontario
Hotel Style:
#10 Spa Hotel in Toronto
#13 Luxury Hotel in Toronto
#22 Business Hotel in Toronto
#25 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Thompson Toronto - A Thompson Hotel staff and other travellers.
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Questions? Get answers from Thompson Toronto - A Thompson Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the upper floors”
cblackst, 23 Apr 2017 | Read review
“Get a room with a balcony ....feels like you are part of the city and a resident ”
domenict2014, 20 Apr 2017 | Read review
“make sure you don't mind staying a a party hotel”
372kathleenj, 12 Mar 2017 | Read review
“Choose another hotel”
L5988JHjl, 6 Mar 2017 | Read review
“Even though our room was located across from the elevator, we didn't notice any excessive noise. Very comfortable and well maintained room.”
D7036ITmarym, 21 Feb 2017 | Read review
5 of 5
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US$234* /night
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Prices are for 1 room, 2 adults
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