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Fairmont Royal York

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#20 of 132 Hotels in Toronto
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Fairmont Royal York
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2,767 Reviews from our TripAdvisor Community

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Showing 2,573: English reviews
Toronto, Canada
Reviewed 11 November 2015

If you're looking to experience an incredible Hotel Stay. I'd try the Shangri-La, The Ritz Carlton, or even the Delta. The service at this hotel was anything but Royal. Extremely depressing how uninvolved the staff/service are at this hotel to ensure a positive guest experience.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
2Thank NotVeryRoyalYork
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear NotVeryRoyalYork, Thank you for your feedback. While it should not detract from our concern, it is out of the norm for a guest to be disappointed in our service and we will be discussing your comments with our team. We hope that you will consider giving us a second chance in the future and hope to wow you with...

Windsor, Canada
Reviewed 10 November 2015

Location was great, but the room was shabby and disappointing. The bathroom was too small and had old green and cream wallpaper that was coming off and generally old fixtures. There was so little space around the toilet that you had to take your toilet paper off the roll before you sat down. One of the sink taps was sputtering...

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Helpful?
1Thank Corinne B
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear Corinne B, Thank you for your review. We apologize for your feeling of disappointment with your guestroom. We are pleased to offer fully renovated Fairmont Luxury rooms through all booking channels including Expedia. While most of our rooms have now been renovated or are in the process of being updated, we still have some traditional rooms available for guests...

Surrey
Reviewed 8 November 2015

Surprised by the great trip from Pearson on the train, which runs every 15 min from the airport and ends across the street from the Fairmont. The trip takes 25 min which is much faster than on the freeway. Walked to the Conference Center each day without getting wet or cold. Our room was clean and well maintained The only...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Margaret B
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear Margaret B, Thank you for your review. We are happy to know that you could take advantage of the Union Pearson Express and found it so convenient. It's also wonderful to know that our friendly team and clean, well maintained rooms ensured an enjoyable stay. We apologize for the challenges with temperature control and will look into this further....

Rushville, Indiana
Reviewed 8 November 2015

We stayed here for one night, 11/3. This was our first trip to Canada, and our experience at this hotel was wonderful. The valet was wonderful and so was the location. We had an older style room, and while the wallpaper was slightly peeling (and I mean maybe you could get your fingernail under it if you tried) I was...

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Helpful?
Thank ENP1991
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear ENP1991, We appreciate your choosing us as your hotel during your first trip to Canada and are thrilled that you had a wonderful experience and enjoyed your traditional guestroom. We hope for an opportunity to welcome you again in the future. Best regards, Edwin

Montreal, Canada
Reviewed 8 November 2015 via mobile

Stayed at this hotel for 1 night as i was visiting toronto. Location is great, hotel is very clean and bed is really really comfortable. The buffet breakfast is also very good, the resort also has a great pool/gym area.. Great experience overall i would go back.

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Helpful?
Thank George2703
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear George2703, Thank you for your review. We are thrilled that you had a restful stay thanks to your comfortable Fairmont bed and that you had an opportunity to enjoy our hotel amenities. We hope you will choose to stay with us again the next time you are Toronto and look forward to ensuring another positive, memorable experience. Best regards,...

Sheffield, United Kingdom
Reviewed 8 November 2015

This hotel is enormous and is very handily located, directly opposite the Union railway station. We had paid extra via the British Airways website for a luxury room and we did have a good side view of the CN tower, but it certainly wasn't a large room and wasn't particularly luxurious, so I dread to think what a standard room...

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Helpful?
2Thank Sue B
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear Cuttingblade, Thank you for your feedback. We are sorry to learn that your guestroom did not exceed your expectations and are sorry that you did not bring this to our attention during your visit so that we could have suggested one of our larger Deluxe or Signature rooms, some of which have bigger bathrooms. We hope that you will...

Ontario
Reviewed 8 November 2015

Stayed 2 nights while visitingToronto. Right across from the Train Station. Easy access to subway and many restaurants and venues. Updated to a luxury suite recently renovated. While small, very good amenities. Loved the shower heads. Of course the beds, as in all Fairmont properties, was very comfy. Will certainly come again as we plan annual visits.

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Helpful?
Thank travel09Ontario
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear travel09Ontario, Thank you for your review. It is wonderful to know that you were so comfortable in your guestroom and could take advantage of our prime location in the heart of downtown Toronto. We are thrilled that you plan to return and look forward to our earliest opportunity to welcome you back. Best regards, Edwin

Sudbury, Canada
Reviewed 8 November 2015

Always a pleasant experience staying in this beautiful historic hotel! The renovations look great but the old charm has not been disturbed. This last visit was for medical reasons .Thank-you so much for your promptness and supurb care. For example when my husband was ready to be discharged from St. Mikes I requested a wheelchair for when we arrived and...

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Helpful?
Thank liz958
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear liz958, Thank you for taking the time to share positive feedback. We are thrilled that your visit was seamless and our team was able to help ease some of the stress of travel for medical purposes. We look forward to recognizing Colin for his exceptional service and know that he will be very appreciative of your review. We hope...

Orleans, Ontario
Reviewed 7 November 2015

Hadn't stayed at this property for about two-plus years and was fortunate to stay in a modernized room (make sure to ask for one at check-in). The lobby remains elegant and your choice of beverage and drinking options is good. As for the modernized room, gone is the stoic old CP/Fairmont furniture in favour of modern/minimalist design with a proper...

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Helpful?
Thank WJR-041
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear WJR-041, Thank you for your review. We are thrilled that you enjoyed your new, modern guestroom and all of the updated amenities and look forward to welcoming you again in a few weeks time! Best regards, Edwin

Beamsville, Canada
Reviewed 6 November 2015

I think this is a lovely and elegant hotel. I always enjoy my stay. Staff are always friendly and smiling. Rooms are clean and comfortable with all amenities you need. I recommend this hotel to anyone. I

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Marlene M
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear Marlene M, Thank you for your feedback. It is wonderful to know that you always enjoy your stays at our hotel and find our team friendly and smiley and our décor elegant. We look forward to our earliest opportunity to host you again. Best regards, Edwin

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Piper's Pub
Piper's Pub
Cuisines: American, Bar, Pub, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fairmont Royal York

Address: 100 Front Street W, Toronto, Ontario M5J 1E4, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: $226 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Royal York 4*
Number of rooms: 1365
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelsforEveryone, Fairmont Hotels, Despegar.com, Hotels.com and Jetsetter so you can book your Fairmont Royal York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Royal York Hotel Toronto
Fairmont Toronto
Royal York Hotel Toronto
Toronto Fairmont
Fairmont Royal York Toronto, Ontario
Hotel Style:
#6 Green Hotel in Toronto
#10 Family Hotel in Toronto
#12 Spa Hotel in Toronto
#15 Luxury Hotel in Toronto
#19 Romantic Hotel in Toronto
#28 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Royal York staff and other travellers.
41 questions
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Leek, United Kingdom
10 months ago
Leek, United Kingdom
10 months ago

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Questions? Get answers from Fairmont Royal York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a higher room, facing the train station.”
 of 5 bubbles stacigetzit, 22 Mar 2017 | Read review
“Rooms on the south side facing Union Station do have some additional noise but nothing that would disturb most but the lightest sleepers”
 of 5 bubbles centrepa, 21 Mar 2017 | Read review
“If you join the Fairmont President's Club, which is free, you get many perks including Free WiFi.”
 of 5 bubbles MKosche, 20 Mar 2017 | Read review
“Ask for a modernized room. Do not waste a suite upgrade certificate.”
 of 5 bubbles Huning, 18 Mar 2017 | Read review
“As with any City, I would ask for a higher floor room.”
 of 5 bubbles PeteC_2010, 16 Mar 2017 | Read review
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