The Yorkville Royal Sonesta Hotel Toronto
220 Bloor Street West, Toronto, Ontario M5S 1T8 Canada
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Avg. C$278 /night, 3/27 - 3/28
C$462
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C$358
per night
C$254
per night
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About
#29 of 126 hotels in Toronto
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Situated on Toronto's renowned Mink Mile in the heart of the Culture Corridor, The Yorkville Royal Sonesta Hotel Toronto provides an unparalleled introduction to one of Canada's most remarkable cities. Luxurious guest rooms exude a cosmopolitan air and breathtaking views of historic Queen's Park and the city skyline. Relax at our spectacular indoor rooftop pool and savor fine dining and drinks in a stylish setting. For business gatherings, reserve up to 7700 square feet of flexible meeting space bathed in natural light while our 24-hour Business Center helps you stay productive and in touch. For a taste of culture, the Royal Ontario Museum and other top attractions, are just across the street. This is where refined elegance and worldly culture converge into the city's most vibrant and memorable boutique hotel experience. Discover our escape on Bloor Street during your next visit to Toronto.
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Property amenities
Wifi
Patio
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid private parking on-site
Paid wifi
Fitness / spa changing rooms
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Couples massage
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun terrace
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Room service
Safe
Telephone
VIP room facilities
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Value
Classic
Languages Spoken
English, French, Spanish, Arabic and 8 more
Location
220 Bloor Street West, Toronto, Ontario M5S 1T8 Canada
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 98 out of 100
98
Toronto Island Airport
2.3 km•
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Toronto Pearson Intl Airport
18.7 km•
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Museum
4 min•Toronto Rapid Transit
Rental Cars
87 Restaurants
within 0.5 kilometers
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Detailed Reviews
From the tine you check in the experience is wonderful. There is construction on the street in front of the hotel but the beautiful lobby is quiet and elegant. We were warmly greeted at reception and our reservation completed efficiently and quickly on our way to the room. The hallways are wide and wonderfully decorated with an elegant flair of modern but understated opulence. Housekeeping staff are warm and friendly and take pride in their work as the room and the halls was spotless. Had a pleasant meal in the evening in the bar/lounge. The food was well prepared and presented by friendly and very attentive staff and the decor was welcoming and overall atmosphere was relaxing.
Breakfast in the beautiful main dining room has a wide variety of choice, something for everything on the menu and the servers are friendly and upbeat. Unfortunately we were on a tight schedule but would have enjoyed to sit longer in the bright open room and start the day. Decor was fabulous and great attention to detail.
The bedroom was appointed with 2 large beds with sumptuous linens and were very comfortable. The pillows were just right and a good sleep was enjoyed. The room also included a full desk and cabinet area with a large wall mounted TV at just the right height for viewing in the comfort of bed. Generous sized bathroom with luxury marble floors and an absolutely wonderful shower. Very nice toiletries and plush towels and bathrobes were lovely.
Lovely windows out onto the courtyard where there is a patio off the main dining room made the room bright and welcoming and the blackout curtains ensure that the room was perfect for sleeping. A great touch is that the window can actually be opened for fresh air. Just across from the ROM which is one of the best museums globally to visit and great shopping and dining within footsteps make the location hard to beat. Very close to the subway for a fast trip down to the Toronto waterfront as well as over places such as the Eaton Centre and Union Station. Highly recommended and my thanks to the staff for making our stay so pleasant
Breakfast in the beautiful main dining room has a wide variety of choice, something for everything on the menu and the servers are friendly and upbeat. Unfortunately we were on a tight schedule but would have enjoyed to sit longer in the bright open room and start the day. Decor was fabulous and great attention to detail.
The bedroom was appointed with 2 large beds with sumptuous linens and were very comfortable. The pillows were just right and a good sleep was enjoyed. The room also included a full desk and cabinet area with a large wall mounted TV at just the right height for viewing in the comfort of bed. Generous sized bathroom with luxury marble floors and an absolutely wonderful shower. Very nice toiletries and plush towels and bathrobes were lovely.
Lovely windows out onto the courtyard where there is a patio off the main dining room made the room bright and welcoming and the blackout curtains ensure that the room was perfect for sleeping. A great touch is that the window can actually be opened for fresh air. Just across from the ROM which is one of the best museums globally to visit and great shopping and dining within footsteps make the location hard to beat. Very close to the subway for a fast trip down to the Toronto waterfront as well as over places such as the Eaton Centre and Union Station. Highly recommended and my thanks to the staff for making our stay so pleasant
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Date of stay: April 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Renouard, Other at The Yorkville Royal Sonesta Hotel Toronto
Responded Apr 24, 2024
Dear Wendy, Thank you for your glowing review! On behalf of my colleagues, we truly appreciate your feedback and it is heartwarming to know that you have noticed the small gestures of greeting to attention to detail during your stay. We would like to have the opportunity to welcome you back for many more wonderful memories and experiences. Wishing you a fabulous week! Regards, Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
This is a lovely hotel. The staff at the front desk are so very pleasant and helpful. The rooms are beautiful - very spacious, clean and comfortable. The location is perfect, within walking distance to so many places.
Great restaurants in the vicinity as well.
Great restaurants in the vicinity as well.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: There is a public parking lot right behind the hotel. It’s handy and economical.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked here for the location and the prices were more affordable than other hotels that were nearby.
Self-parking is available and the parking lot is directly behind the building. (just pull ahead and turn right to get to it. Easy!) Both outdoor and underground parking available. You are able to leave your car there and only pay daily fees - or there is an option to leave/return, but it seemed that you would be charged for every 30min. parked. It seemed cheaper to leave the car parked for our time there. We were within walking distance to the things we planned on doing, so that worked for us.
Staff was pleasant & helpful. The hotel lobby is nice. Busy at times.
The kids really liked our room keys - had pictures of animals dressed in clothing. We didn't have a chance to check out the pool, but did visit the rooftop lounge area briefly to see the view.
We didn't use, but noticed signs that a discount was applied if you bought tickets to the ROM across the street from hotel.
Self-parking is available and the parking lot is directly behind the building. (just pull ahead and turn right to get to it. Easy!) Both outdoor and underground parking available. You are able to leave your car there and only pay daily fees - or there is an option to leave/return, but it seemed that you would be charged for every 30min. parked. It seemed cheaper to leave the car parked for our time there. We were within walking distance to the things we planned on doing, so that worked for us.
Staff was pleasant & helpful. The hotel lobby is nice. Busy at times.
The kids really liked our room keys - had pictures of animals dressed in clothing. We didn't have a chance to check out the pool, but did visit the rooftop lounge area briefly to see the view.
We didn't use, but noticed signs that a discount was applied if you bought tickets to the ROM across the street from hotel.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Renouard, Other at The Yorkville Royal Sonesta Hotel Toronto
Responded Jul 21, 2023
Dear Guest, We are so pleased to hear you had an enjoyable stay experience. It was a pleasure to welcome you and glad to know our redesigned guest room keys were liked by your family. We look forward to welcoming you back again for another great experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is very overpriced. The quality and attention to detail does not match the expense and it does not seem to be their priority. The hotel is very aware of their WIFI issues (which also impacts their TV service) but there was no mention of that. Even if you want to use your cell data to watch something (e.g. Blue Jays which was not available on their TV service) it is blocked. The fridges in the rooms have been de-commissioned and they are locked. If you want a fridge you have to call for a mini fridge to be delivered to the room - none of this is communicated at all. I am not sure how many mini fridges there are for the guests that would like to use one. Our curtains did not close fully and the food was below average. We were very disappointed. Many hotels do a much better job. Our response from the hotel was to come back and they would work to do a better job.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip:Â There are many issues with the hotel that are not disclosed. The WIFI service as well what they...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Renouard, Other at The Yorkville Royal Sonesta Hotel Toronto
Responded Oct 8, 2023
Dear Kendra, Thank you for taking the time to provide your feedback, and we apologize for the disappointment you experienced during your stay. We appreciate your comments, as they help us identify areas where we can improve. Your feedback will be reviewed by our team, and we will work diligently to address these concerns. We value your comments and would welcome the opportunity to provide you with a more enjoyable experience on your next visit. Warm regards, Roxanne Choliy Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just finished a 3 night stay at this hotel earlier this week.
When researching hotels in this area, I came across this hotel. I decided to status match with my other hotel status to get Sonesta Travelpass Platinum status. I also cancelled another reservation to try out this hotel instead. I regret my decision.
The room was okay. It was pretty dark and difficult to get bright (even after turning on all the individual lights). The shower pressure was terrible. There is a main shower head and a separate shower wand with a lever to select one or the other, or both. The wand had the most power but was still pretty sad. Shower toiletries were okay but the conditioner seemed extra watery.
The fitness center was not very large. 2 treadmills, bench+free weights, 2 arm machines and 1 elliptical. I wanted to swim laps in the pool but each time I passed by there were too many people in it.
Worst part about my stay was not getting the complimentary breakfast as a Platinum member. I booked directly with the website but was told at check-in that since I used a discounted rate, that I don’t get free breakfast. This left a huge terrible first impression on me, especially considering I cancelled another hotel (that I would have gotten free breakfast at with my status) in order to try out this one. I was expecting the breakfast but didn’t get a chance.
I have a lot of travel in cities that have Sonesta hotels and was considering adding them into my rotation of hotels to stay, but after seeing how the breakfast benefit is not as described, I will no longer consider staying at Sonesta hotels.
When researching hotels in this area, I came across this hotel. I decided to status match with my other hotel status to get Sonesta Travelpass Platinum status. I also cancelled another reservation to try out this hotel instead. I regret my decision.
The room was okay. It was pretty dark and difficult to get bright (even after turning on all the individual lights). The shower pressure was terrible. There is a main shower head and a separate shower wand with a lever to select one or the other, or both. The wand had the most power but was still pretty sad. Shower toiletries were okay but the conditioner seemed extra watery.
The fitness center was not very large. 2 treadmills, bench+free weights, 2 arm machines and 1 elliptical. I wanted to swim laps in the pool but each time I passed by there were too many people in it.
Worst part about my stay was not getting the complimentary breakfast as a Platinum member. I booked directly with the website but was told at check-in that since I used a discounted rate, that I don’t get free breakfast. This left a huge terrible first impression on me, especially considering I cancelled another hotel (that I would have gotten free breakfast at with my status) in order to try out this one. I was expecting the breakfast but didn’t get a chance.
I have a lot of travel in cities that have Sonesta hotels and was considering adding them into my rotation of hotels to stay, but after seeing how the breakfast benefit is not as described, I will no longer consider staying at Sonesta hotels.
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Date of stay: July 2024Trip type: Travelled as a couple
Room Tip:Â Was told no complimentary breakfast since I had booked a reduced rate (even though I booked...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
One of us slept on the floor because the promised rollaway bed was not available. I had booked directly with the hotel and clearly stated 3 adults in the search. It gave me a large room with one bed. As I reserved for 3, I assumed the couch was a pullout. When I called to confirm this more than a week before, I was told that it was not a sleeper couch, but that we could have a rollaway bed. When there wasn’t one upon arrival, I requested one and was told it would be $25 per night and I agreed. They asked if I needed it right away, and I said by 8pm was fine. . When it again failed to arrive, I called again and was told there were no more rollaways left. Hence the floor.
In addition, I had also called ahead to say that my adult son would be checking in first, and gave his name and was told he would need to present a credit card. Fine. Despite this, when he arrived (with credit card and ID) he had to wait a late night hour before they allowed him to check in.
It’s a nice looking hotel, but the lack of communication amongst staff was problematic.
In addition, I had also called ahead to say that my adult son would be checking in first, and gave his name and was told he would need to present a credit card. Fine. Despite this, when he arrived (with credit card and ID) he had to wait a late night hour before they allowed him to check in.
It’s a nice looking hotel, but the lack of communication amongst staff was problematic.
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Date of stay: August 2024Trip type: Travelled with family
Room Tip:Â Go elsewhere.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Renouard, Other at The Yorkville Royal Sonesta Hotel Toronto
Responded Aug 6, 2024
Dear Ms. Sirot, Thank you for sharing your experience with us. I am deeply sorry to hear about the inconvenience you faced during your stay, particularly with the unavailability of the rollaway bed and the issues during your son's check-in process. This is not the standard of service we strive to provide, and I apologize for the discomfort and frustration it caused. To address the inconvenience, we have waived the charges for your entire night’s stay. We understand how crucial proper communication and service are, and your feedback has been shared with our team to ensure such issues are promptly addressed and avoided in the future. We appreciate your understanding and hope you might consider giving us another opportunity to provide you with a more seamless and enjoyable experience in the future. Please let me know if there is anything else we can assist you with. Thank you once again for your feedback. Warm regards, Roxanne Choliy Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The only positives of this hotel are the room sizes and location. In my opinion, it's not enough to outweigh the negatives. I stayed three nights. Upon arrival we noticed there was only one hanger in the closet. We booked a two queen room. We had bought a large pack of water bottles to put in the fridge. Our refrigerator was locked. We called the front desk. They said they would have someone unlock it as if they could do it remotely. We waited. Still locked. We called again. Waited. Still locked. We went to go get ice from the ice maker down the hall. That didn't work. We called for our refrigerator and the ice maker. They said they'd take care it. Day 2 - still with a locked fridge and no ice. Keep in mind, you can not go to another floor to get ice because your key card only opens to the floor you are staying on. They said they would bring up a new refrigerator... at no charge! Why would be charged in the first place? Didn't have to worry though because the new refrigerator never came. On the 3rd night, my son got sick from a stomach bug or food he ate. We called for housekeeping to remove our trash cans and give us new towels. That's when they said to our surprise, they don't have housekeeping until 8:30am! Being a four star hotel this should be unacceptable. Stay elsewhere!
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Date of stay: July 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Renouard, Other at The Yorkville Royal Sonesta Hotel Toronto
Responded Aug 7, 2024
Dear Jennifer, Thank you for taking the time to share your feedback about your recent stay. We deeply regret the inconveniences you experienced and sincerely apologize for not meeting your expectations. Your comments are concerning. We understand how these issues impacted your comfort and overall experience. Please be assured that your feedback has been shared with our management team. We are taking immediate steps to address these shortcomings, ensuring that our future guests do not encounter the same issues. Regarding the refrigerator situation, it is indeed unacceptable that it remained locked and that a replacement was not provided as promised. We will review our processes to ensure better communication and responsiveness from our staff. We understand your frustration and sincerely apologize for the inconvenience caused. Your comfort and satisfaction are our top priorities, and we are committed to making necessary improvements. We hope you might consider giving us another opportunity to provide you with the seamless and enjoyable experience that you rightfully expect from us. Thank you again for your valuable feedback. Warm regards, Roxanne Choliy Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We drove from Niagara Falls, Ontario to this property. Because of the traffic congestion, the estimated time of arrival was longer than expected. It was worth the wait as this is the best stay on this family trip. We were there only 2 nights. It is also the most expensive, but the fabulous breakfast was included.
The hot breakfast buffet was the best yet. The hot dishes included two types of eggs, poached and lightly scrambled (not overcooked). This, plus two types of sausages, chicken and pork, were accompanied by fresh-squeezed OJ. I sneaked clementine oranges to my room. Finally, we could look forward to breakfast.
As most reviews mention, the location could not be better. I judge the level of my satisfaction by the availability of coffee before the breakfast opening. Cheap coffees were found at Tim Horton's, Circle K, and McDonalds. Across the street is the Yorkville campus of Univ of Toronto -- well-maintained, leafy, and safe. Also across the street is the iconic ROM (Royal Ontario Museum).
The only niggle came at the time of check-out when we were told by one of front desk personnel that only 2 breakfasts allowed per room. That discrepancy was resolved.
The hot breakfast buffet was the best yet. The hot dishes included two types of eggs, poached and lightly scrambled (not overcooked). This, plus two types of sausages, chicken and pork, were accompanied by fresh-squeezed OJ. I sneaked clementine oranges to my room. Finally, we could look forward to breakfast.
As most reviews mention, the location could not be better. I judge the level of my satisfaction by the availability of coffee before the breakfast opening. Cheap coffees were found at Tim Horton's, Circle K, and McDonalds. Across the street is the Yorkville campus of Univ of Toronto -- well-maintained, leafy, and safe. Also across the street is the iconic ROM (Royal Ontario Museum).
The only niggle came at the time of check-out when we were told by one of front desk personnel that only 2 breakfasts allowed per room. That discrepancy was resolved.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Renouard, Other at The Yorkville Royal Sonesta Hotel Toronto
Responded Sep 20, 2024
Dear guest, Thank you for sharing such a detailed review! We’re delighted to hear that your stay with us was the highlight of your family trip, despite the traffic challenges. It’s great to know you enjoyed our hot breakfast buffet and found the location so convenient. We appreciate your feedback about the breakfast limit at check-out, and we’re glad it was resolved. Your insights help us improve the experience for future guests. We hope to welcome you back soon for another fantastic stay! Best regards, Natasha Guest Relations Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place was not my first choice from the beginning. I specifically chose this place because I was visiting my son who attends U of T, which is only five minutes away.
Here I had several bad experiences. Coming from Dubai I am familiar with good service, but as soon as I stepped in I realized that this place is well below any motel.
1. When my cabbie dropped me off, the first thing I noticed was that there were not any doormen or porters present. So I had to both open the door and drag my two suitcases to the lobby myself, and when I asked if there were any porters available, the answer I got was “yes, they are somewhere”. Unless I had asked I would not have gotten the help I needed, and when I did ask they appeared to be reluctant to fulfill my request.
2. Once I got into the room, I noticed that the mini fridge was locked and not functioning so I called to inquire about it and the receptionist told me that because of Covid 19 they turned off all mini fridges and that if I wanted to use one I would have to pay $25 per day?
This I found ridiculous. As a frequent traveller, I’ve stayed at numerous hotels even during pandemic, and have never encountered a place like this.
With the poor service and the situation with the mini fridge, I do not think it would be right to refer to this as a hotel.
3. The hotel staff, specifically the receptionist, was not attentive nor friendly.
4. The only positive part was the housekeeping, the lady who did my room during my stay was the only saving grace.
5. Your time and money are important so do not risk having a bad stay.
Here I had several bad experiences. Coming from Dubai I am familiar with good service, but as soon as I stepped in I realized that this place is well below any motel.
1. When my cabbie dropped me off, the first thing I noticed was that there were not any doormen or porters present. So I had to both open the door and drag my two suitcases to the lobby myself, and when I asked if there were any porters available, the answer I got was “yes, they are somewhere”. Unless I had asked I would not have gotten the help I needed, and when I did ask they appeared to be reluctant to fulfill my request.
2. Once I got into the room, I noticed that the mini fridge was locked and not functioning so I called to inquire about it and the receptionist told me that because of Covid 19 they turned off all mini fridges and that if I wanted to use one I would have to pay $25 per day?
This I found ridiculous. As a frequent traveller, I’ve stayed at numerous hotels even during pandemic, and have never encountered a place like this.
With the poor service and the situation with the mini fridge, I do not think it would be right to refer to this as a hotel.
3. The hotel staff, specifically the receptionist, was not attentive nor friendly.
4. The only positive part was the housekeeping, the lady who did my room during my stay was the only saving grace.
5. Your time and money are important so do not risk having a bad stay.
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Date of stay: October 2022Trip type: Travelled solo
Value
Location
Service
Room Tip:Â Avoid this place.
I don’t consider this is a hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Renouard, Other at The Yorkville Royal Sonesta Hotel Toronto
Responded Oct 16, 2022
Dear Lisah, Thank you for taking the time to share your feedback regarding your experience with The Yorkville Royal Sonesta Hotel Toronto. Your comments are important to us, as they provide us an opportunity to better serve you. I deeply regret that we were not able to meet your expectations regarding your low satisfaction with The Yorkville Royal Sonesta Hotel Toronto. To ensure that I fully understand your experience and how we can better serve you moving forward, I would love to set up some time for us to connect. If possible, could you please provide some available times within the next week or two? In the meantime, if you would like to get in touch to discuss this further, you may reach me at my contact information below. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future. Sincerely, Natasha Thibble natasha.thibble@sonesta.com 416-960-5200
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is nice, front desk staff is friendly and helpful, and it is close to the University and the lovely Annex neighborhood, although Bloor isn't that nice west of the hotel. The beds were a little soft, but not terribly. The pillows, however, were very fat and hurt my neck and upper back. If you stay there and find the pillows uncomfortable, ask at the front desk for some thinner pillows. They did have some, which were still a little fat for my tastes but much better than the pillows that were in the room.
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Renouard, Other at The Yorkville Royal Sonesta Hotel Toronto
Responded Aug 29, 2024
Dear Emma, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you found our hotel nice, and that our front desk staff were friendly and helpful. It’s great to know you appreciated our proximity to the University and the Annex neighborhood. We’re sorry to hear about the issues you experienced with the bed and pillows. Your comfort is very important to us, and we apologize for any inconvenience. We’ll make sure to review your feedback with our team and see how we can improve our bedding options. Thank you for mentioning that we had alternative pillows available; we’re glad they provided some relief. If you ever stay with us again, please don’t hesitate to let us know your preferences so we can better accommodate your needs. We hope to have the opportunity to welcome you back and provide an even better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Parking on site in an underground lot. About 40-50 per day?
"Was told no complimentary breakfast since I had booked a reduced rate (even though I booked directly through Sonesta website)"Read full review
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PRICE RANGE
C$318 - C$458 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental toronto yorkville hotel toronto
FORMERLY KNOWN AS
InterContinental Toronto Yorkville
LOCATION
CanadaOntarioTorontoAnnex / Midtown / The Annex / Old Toronto
NUMBER OF ROOMS
212
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about The Yorkville Royal Sonesta Hotel Toronto
Which popular attractions are close to The Yorkville Royal Sonesta Hotel Toronto?
Nearby attractions include Royal Conservatory of Music (0.06 km), Royal Ontario Museum (0.2 km), and Bata Shoe Museum (0.3 km).
What are some of the property amenities at The Yorkville Royal Sonesta Hotel Toronto?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Yorkville Royal Sonesta Hotel Toronto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Yorkville Royal Sonesta Hotel Toronto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Yorkville Royal Sonesta Hotel Toronto?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Yorkville Royal Sonesta Hotel Toronto?
Conveniently located restaurants include STK Steakhouse, Sassafraz, and Blu Ristorante.
Are there opportunities to exercise at The Yorkville Royal Sonesta Hotel Toronto?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at The Yorkville Royal Sonesta Hotel Toronto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Yorkville Royal Sonesta Hotel Toronto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Yorkville Royal Sonesta Hotel Toronto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Yorkville Royal Sonesta Hotel Toronto?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Portuguese.