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All reviewsan early flightfree shuttlemeeting roomshuttle servicebeds were comfortableheated floorsindoor poolfront desk staffstayed one nightchecking inlate checkrenovationsdixoninnsflooringyyzconference
I have been visiting this location as a handy connection to the Toronto International Airport. Lots of changes, new renovated rooms and a great new coffee breakfast place right at the front door. Easy shuttle to the airport every 15 minutes. Rooms were clean and...More
Response from Samad S, Guest Services Supervisor at Holiday Inn Toronto International AirportResponded 6 December 2016
Thank you for your feedback and recent stay with us. We are delighted that as a regular guest you have been able to enjoy some of the brand new renovated rooms that we have on offer as well as additional amenities like the...More
I needed a room to sleep for 10 hour layover and decided to try the Holiday Inn as it looks close to terminal 1 which was where i needed to be the next day. I was lucky to find the hotel free shuttle right there...More
Response from Samad S, Guest Services Supervisor at Holiday Inn Toronto International AirportResponded 3 December 2016
Thank you for your feedback on your recent stay with us. We are glad that you enjoyed your stay for the most part.
We do apologize for the low floor and poor view but based on availability the upgraded Feature room type offered...More
We stayed here for 1 night and the standard of services was exemplary. This newly renovated property is a testament to the Holiday Inn's strive for excellence. We will certainly use this property again.More
Response from Howie N, Manager at Holiday Inn Toronto International AirportResponded 22 November 2016
Thank you for your feedback regarding your recent stay at Holiday Inn Toronto International Airport. We are very happy to know that you enjoyed our newly renovated property. We are looking forward to welcoming you back in the future.
Dirty bath towel hanging on the door in the bathroom is not what I would expect from a holiday Inn. We were put up first 1 night due to missed connections. Waited nearly an hour for the shuttle to pick us up at the airport...More
Response from Samad S, Guest Services Supervisor at Holiday Inn Toronto International AirportResponded 15 November 2016
Thank you for your recent feedback on your stay with us. Firstly I would like to apologize for the variety of different concerns brought to light in your review. Especially with the shuttle and the cleanliness of the bath rooms, it seems that...More
Stayed overnight to make an early flight the next morning Some construction made getting around the parking lot tricky, but no big deal. Business office wasn't 'connected' yet as renovations were just being finished. Courteous and helpful staff and comfortable night sleep.More
Response from Howie N, Manager at Holiday Inn Toronto International AirportResponded 13 November 2016
Thank you for your feedback regarding your recent stay at Holiday Inn Toronto International Airport. We are very happy to know that you enjoyed your stay with us. On the same note, we would like to apologize for the confusion with the parking...More