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Holiday Inn Toronto International Airport

Booking.comUS$99*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Toronto International Airport
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704 Reviews from our TripAdvisor Community

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Showing 670: English reviews
Rochester, New York
Reviewed 29 April 2016

I use this hotel every Winter for the start of my tropical vacation - this will be the last time I stay here. Front desk night staff was rude and very unperson-able! First indication that the stay was not going well! The new decor is cold and ugly. My room was horrible! Lights did not work in the sitting/sleeping area,...

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Helpful?
Thank Melinda O
Bosco D, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear Melinda O, Thank you for your comments regarding your stay with us. I apologize that you didn't have a positive experience in regards with our night staff. I have passed on your comments to our front office manager. I apologize that you didn't have a positive experience in regards with your room. I have passed on your comments to...

Montreal, Canada
Reviewed 28 April 2016

This is the 2nd time staying here for my 3 day convention,and wow did they do the right thing by removing the carpets in the room, its so much better and cleaner. I love the hign end floating floor that was installed along with the heated floors in the bathroom.Chris at the front desk was very helpful ,professional, corteous,and respectful....

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Helpful?
Thank allan688
Bosco D, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear allan688, Thank you for your comments regarding your stay with us. I am glad you enjoyed your stay and enjoyed the wood floor and the heated floor in the bathroom. I am glad Chris was courteous and professional and was able to help you. I will make sure to pass on your comment to Chris. We appreciate the 5...

Houston, Texas
Reviewed 26 April 2016

Each time I stay here I feel comfortable and safe. Much of the hotel just went through restoration and looks great. Rooms are comfortable and clean with heated floors. Food prices at the restaurant are high, but good food. Great hotel right by the airport!

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Helpful?
Thank aeroblaine
Priya D, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear aeroblaine, Thanks for the great review about the Holiday Inn Toronto International Airport. We are very pleased to hear that you had an amazing stay. Looking forward to seeing you again soon. Warmest regards, Priya W. Front Office Manager

Whitby, Canada
Reviewed 25 April 2016 via mobile

I stayed here one night while in town for business. The good: - Speedy and pleasant check in despite the fact that the lobby was a zoo!!! The Lions club had a convention that weekend. - The room was very clean. - The laminate flooring was very good. Far better than carpet! - The bed and linens were great. -...

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Helpful?
Thank laureenterry
Priya D, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear laureenterry, Thanks for writing a review about your recent stay with us. We are happy to hear that you enjoyed our newly renovated rooms and the pleasant, speedy check in. We apologize that the parking lot was not up to standards and we have followed up with our team to ensure that it's being checked more often. We also...

Reviewed 25 April 2016

Our family stayed a couple of nights a week apart at this airport Holiday Inn while in transit from our sunny getaway to the Caribbean. The front desk staff weren't the greatest at dealing quickly with guests checking in but otherwise courteous. The rooms we had (1017, 811) were both comfortable and met our needs. We requested a crib for...

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Helpful?
1Thank Kevin S
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear Kevin S, Thank you for your feedback on your recent stay with us. We are glad that our hotel met the needs for your quick transit stay well. Your comments regarding our restaurant have been passed on to our restaurant manager and we do hope you have an opportunity to stay with us again in the near future. Best...

Canada
Reviewed 25 April 2016 via mobile

This property has seen recent improvements. The rooms are now carpet-free and it is a huge improvement compared to what it was like before. If you want to sleep well (the beds/pillows are very comfy by the way) you need to request a room that faces away from highway 427 and you need to stay away from rooms that have...

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Helpful?
Thank yorom
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear Yorom, Thank you for your feedback on your recent stay with us. We are glad that you enjoyed the newly renovated rooms and found the beds and pillows to be comfortable and relaxing. We do hope that you have an opportunity to stay with us again in the near future. Best Regards, Samad S Guest Services Supervisor

Vancouver, Canada
Reviewed 25 April 2016 via mobile

I have stayed here before & it was not great but ok. They have done an excellent job of renovating the rooms, very modern. I particularly like the heated floor in the bathroom. However... They are renovating the bar & restaurant, so have opened an alternate location. This would be OK, but it is a little too adhoc for me....

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Helpful?
Thank Dan468
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear Dan468, Thank you for your feedback on your recent stay with us. While we are glad that you enjoyed the newly renovated rooms, it is certainly disappointing that your experience in the restaurant was far from satisfactory. I have passed on your comments to our restaurant manager for her review and once again I do apologize for your poor...

Erin, Ontario, Canada
Reviewed 24 April 2016

We arrived as part of the Creative Festival exhibitors [was recommended by the Creative Festival show staff] we had a special rate. Shocked & disappointed - this hotel is Holiday Inn International, the only comment was WOW, Holiday Inn are nice hotels in other part of Toronto and Ontario. Laminated floors through out the room except bathroom, NO Frig or...

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Helpful?
Thank Sandy B
Priya D, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Sandy B, We appreciate the time you have taken to address your concerns about your recent stay with us. We sincerely apologize that your experience was a negative one. Rest assure that all departments involved have been informed of the issues you've had during your stay, as our aim is to prevent them from reoccurring. We are very excited...

St.Johns,NL
Reviewed 23 April 2016 via mobile

We stayed here on a quick overnight on our way home. Check in was a bit of a pain as we were a (very) large group with vouchers from the airline due to flight changes. Things got a bit complicated for those who didn't have their print out, and some people were made to get out of the line to...

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Helpful?
Thank Rebecca_171
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear Rebecca_171, Thank you for your feedback on your recent stay with us. We are glad that overall you did enjoy your stay with us. Our procedure on the vouchers is that we do require them in order to obtain payment from Air Canada. That being said, generally if the guest does not have the voucher on them we do...

Moncton, Canada
Reviewed 21 April 2016 via mobile

The entrance to this hotel has been done beautifully. This is a nice spot with wonderful staff. The room while it is more modern with the recent renovations, the newly acquired floors are lifting and squeak. Beds are great and room is tidy. The sliding door to the bathroom while a practical space saver has limited the privacy to guest....

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Helpful?
Thank sdak10
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear sdak10, Thank you for your feedback on your recent stay with us. We are delighted that you enjoyed our renovations to the lobby and the rooms. It seems you also enjoyed interacting with our staff who continue to be one of our strengths. Our renovations continue with our restaurant the next major project that we have undertaken. Hopefully we...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Airport Hotel in Toronto Offers Value & Service. The Holiday Inn Toronto Airport welcomes you to our newly renovated airport hotel at Toronto International Airport (YYZ). You'll love our hotel's convenient airport shuttle, quiet, convenient location and heated bathroom floors.Guests appreciate our hotel's close proximity to the Toronto Congress Centre and International Centre, the major host for area events. Our meeting facilities are the best among Toronto airport hotels. Our 21,000 sq. ft. of conference space is now renovated and offering 20 meeting rooms with award-winning catering ready to host any event. Leisure guests love our hotel's location near Pearson Airport. Nearby attractions like Woodbine Entertainment Centre, and shopping at Sherway Gardens offer family fun. Easy access to Hwy 401,427,407 and 410 puts Toronto's world-class attractions just minutes away.Guests will enjoy dining in our newly renovated Bistro YYZ. Enjoy a wide variety of beer and wine. Workout in a 24-hour Fitness Centre or refresh yourself in large, heated indoor pool. For your next stay in Toronto, our airport hotel's associates wait to welcome you. ... more   less 

Additional Information about Holiday Inn Toronto International Airport

Address: 970 Dixon Rd., Toronto, Ontario M9W 1J9, Canada
Region: Canada > Ontario > Toronto
Price Range: $136 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Toronto International Airport 3.5*
Number of rooms: 451
Reservation Options:
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Also Known As:
Holiday Inn Toronto International Airport Hotel Toronto
Toronto Holiday Inn
Holiday Inn Toronto International Airport Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Toronto International Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Toronto International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
SBreferee, 10 Apr 2017 | Read review
“A room facing the parking lot instead of the airport may be advisable, but noise from passing airliners was not an issue.”
JimKingS, 31 Mar 2017 | Read review
“ask to face away from the airport otherwise it is VERY NOISY. the soundproofing is not great. i had to wear earplugs while i slept.”
ML587604, 25 Mar 2017 | Read review
“Away from elevator”
670janeb, 24 Mar 2017 | Read review
“Shop around online for best room rate.”
hombrecanuck70, 4 Mar 2017 | Read review
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