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Holiday Inn Express Toronto Downtown

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1,206 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Toronto Downtown
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Showing 943: English reviews
Brighton, United Kingdom
Level Contributor
63 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 11 January 2015

I stayed here for 3 nights in order to explore Toronto. The location is great, situated just 4 blocks from King subway station (head east along King St E and cut through St James Park and you will see the hotel- it is obvious when your there). The hotel reception area is quite small but was empty on my arrival.... More 

Helpful?
1 Thank metromuppet
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for your detailed review. Your comments and scores are one of the best tools we have for maintaining the highest level of comfort and service that our guest expect and deserve. We’re sorry you were not fully satisfied with the breakfast area. We have two breakfast rooms. I guess you missed the second room which... More 

Detroit, Michigan
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 30 December 2014

Staff at front desk were pleasant and helpful. Breakfast is very good. Parking is $20/night, but you have access to the hotel floors from underground parking garage with a room key which is convenient. Hotel corridors are dark, carpet looks dirty and worn-very much in need of replacement. Location is OK, but I did not feel comfortable walking in the... More 

Helpful?
3 Thank Irisgracie
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for your review on the Holiday Inn Express Toronto downtown. Please accept our sincere apologies for the inconveniences experienced during your stay. In the coming year our hotel will undergo numerous upgrades and improvements including renovations to the hotel room. We look forward to significantly raising the level of comfort and guest satisfaction throughout the... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 December 2014 via mobile

If you lower your expectations to a 2 star hotel then you will be completely satisfied. Breakfast is really good and parking is convenient. It's also very close to downtown so you don't loose time in traffic.

Helpful?
1 Thank Pouyan M
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for sharing your experience. I am glad that you enjoyed our breakfast. Our complimentary breakfast buffet is a nice bonus and constantly evolving to better appease our guests’ breakfast request, with new items being added from time to time. Once again thank you for taking the time to write and tell us about your stay... More 

Maffra, Australia
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 28 December 2014

Myself and 2 friends stayed for 3 nights, a cooked breakfast buffet is included but there's also yoghurt, bagels and cereal as well as juices and coffee. I liked the different flavour milks they had for your coffee :) The room was good size, bed comfortable. What was outstanding was the staff at front desk, not just helpful regarding where... More 

Helpful?
2 Thank BelAraratAustralia
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, It makes me very proud to receive such great feedback from you - especially your kind comments about one of my associates. Our associates are our asset and we are very proud to have such great individuals working for us that make the difference! Thanks again for your great comments and please do visit us soon again!... More 

Siberian District, Russia
Level Contributor
100 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 26 December 2014

This hotel was at a disadvantage because we came to Toronto from Niagara Falls where we had probably the best hotel stay, so the odds were not in this Holiday Inn express' favor. Starting from the good things: breakfast here is very good - great selection for a free breakfast, very good quality. We don't care about hotel rooms as... More 

Helpful?
2 Thank Begemoth
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, I really appreciate your taking the time to share your recent experience. I am glad that you enjoyed our breakfast selection. Our complimentary breakfast buffet is a nice bonus and constantly evolving to better appease our guests’ breakfast request, with new items being added from time to time. We want our guests to have the best experience... More 

Stoke-on-Trent, England, UK
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 23 December 2014

My wife & I picked this hotel as it had parking, seemingly good location & breakfast included. When we arrived, our car wouldn't fit into the underground garage, but reception allocated an oversize spot right next to reception. The general area does not seem good to walk in at night, with minimal street lighting & a lot of closed premises.... More 

Helpful?
2 Thank Bentley1967
IHGCare, Guest Relations Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Bentley1967, Thank you for taking the time to express your thoughts and concerns regarding our hotel. I am glad that you found our staff commendable and that you liked our breakfast selection. It is disheartening that some aspects of our hotel fell below your expectations and we sincerely apologize if this may have caused you any inconvenience. Please be... More 

Owen Sound, Ontario, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 December 2014

We stayed at this hotel last week to to having to visit the hospital. I thought I had my best rate with CAA but when we checked in, THEY informed us they could give us a much better rate with proof of stay. Thanks to them for doing this, I felt for once someone was looking out for us rather... More 

Helpful?
Thank Gary H
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, We truly appreciate you taking the time to comment on your recent stay. Thank you so much for your really great review. We appreciate your business and hope to see you again soon! Tariq A More 

Canmore, Canada
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 December 2014 via mobile

I had a nice stay here with my mom. We chose this hotel over the other Holiday Inn because it offers rooms with 2 double beds. The location is very convenient and it is a quick walk to theatres, restaurants and shopping. The staff at the front desk were friendly. A few notes: the elevator closes too quickly. I got... More 

Helpful?
1 Thank jaccan2015
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete a review regarding the experiences during your recent stay. Your comments and scores are one of the best tools we have for maintaining the highest level of comfort and service that our guest expect and deserve. We value and appreciate your honest and constructive feedback. Again, thank... More 

Ontario
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 December 2014

Check in was quick and efficient. Ravish at the front desk called us 10 minutes later to see if our room met our needs - love that special touch for a budget level hotel. The room was clean. The bed was quite comfortable. On site parking was appreciated ($20 underground with elevator access to your floor). .Breakfast buffet had something... More 

Helpful?
1 Thank SheriOntario
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to review the Holiday Inn Express Toronto Downtown. We are pleased you enjoyed your stay with us, and found our services to be helpful and useful. I will sure to share your comments, with my guest services team. I hope we will have the pleasure of serving you again in the... More 

Oshawa, Canada
Level Contributor
197 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 19 December 2014

We stayed here because it was close to the distillery area and we are glad we did, it was close to a lot of places, and our stay was great the room was very clean and nice, the staff gave us a map and helped us out as to where to go, and in the morning there was a great... More 

Helpful?
1 Thank margaret l
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, We truly appreciate you taking the time to comment on your recent stay. Thank you so much for your nice review. We appreciate your business and hope to see you again soon! Tariq A More 

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
Stay Smart in Our Hotel in Toronto, Ontario You'll enjoy an ideal location at the Holiday Inn Express Hotel - Downtown Toronto. Our hotel's location is near Pearson International Airport (YYZ), Toronto Island Airport (YTZ), Toronto Union Train Station and the underground shopping/walking paths, which makes it easy to navigate Toronto.Lodging here puts you in close proximity to famous attractions like the Hockey Hall of Fame and Distillery Historic District. Toronto is also home to Eastern Canada's largest shopping mall, Eaton Centre, which is within walking distance of the hotel.Toronto, Ontario's government buildings, the Queen¿s Park and Provincial Parliament are nearby, as well as First Canadian Place, BCE Place, Sears, Ryerson University, Saint Michael's Hospital and other businesses in downtown Toronto. Our hotel's amenities include a 24-hour Business Service to help you complete your work.Unlike other hotels in Toronto, our hotel offers multiple complimentary services: a hot breakfast bar, high-speed Internet access in every room, a daily newspaper and local calls. Each room is outfitted with a triple-sheeted bed, a cable TV, a work area with two phones and a bathroom with specially designed amenities. Our downtown Toronto hotel's staff looks forward to serving you. ... more   less 

Additional Information about Holiday Inn Express Toronto Downtown

Address: 111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: $162 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Toronto Downtown 2.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Express Toronto Downtown Hotel Toronto
Holiday Inn Express Toronto Downtown Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Toronto Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Express Toronto Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the floor the better. Old windows make for noisy rooms.”
 of 5 bubbles Tarheel_on_the_go, 30 Nov 2016 | Read review
“Not sure what time say on that. They are rentroventing, but they have a long ways to go.”
 of 5 bubbles sharonsT4399KY, 9 Nov 2016 | Read review
“Higher rooms have better views. Ice Machines on floors 4 and 8 (for certain). Pop/water on Floor 8 for certain.”
 of 5 bubbles OHLTG, 9 Nov 2016 | Read review
“Choose a better Holiday Inn and come back when renovations are completed.”
 of 5 bubbles Rhonablxxx, 6 Nov 2016 | Read review
“dont stay there”
 of 5 bubbles resortman1, 1 Nov 2016 | Read review
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