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Sheraton Centre Toronto Hotel

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#16 of 131 Hotels in Toronto
Certificate of Excellence
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794 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Centre Toronto Hotel
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Showing 717: English reviews
Kingston
2 reviews
Reviewed 4 days ago NEW

Although it was a very busy weekend...Grey Cup game, teachers' conference, One of a Kind show...the hotel stay was very pleasant. Staff were calm and helpful. Hotel room was quiet. Elevators were fast. Lobby pleasantly buzzing with activity. We didn't have to wait long to check in or out. We love the location...easy walk to restaurants, theatre and shopping. We... More 

Helpful?
Thank O741YJmargarets
David C, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, thank you for choosing to stay with us. Thank you for your lovely review. Warm regards, David Connor General Manager More 

London, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

we arrived early morning and figured we would need to store our bags , but our room was ready so we could begin our adventure early! It was Grey Cup weekend, Black Friday and Cavalcade of Lights so very busy, but the all the staff were friendly and helpful. Great room and view of the square - we will be... More 

Helpful?
Thank Alicia N
David C, Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Alicia, thank you for staying with us and we hope you enjoyed your stay with all the fun events that were going on during the weekend. Thank you for your nice review. Warm regards, Michael Farquharson Hotel Manager More 

Winnipeg
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 days ago NEW via mobile

I stayed at this hotel a number of times. Sheraton experience was up to my expectations. Everything is clean and efficient. An alarm clock with a dock for modern iPhones was a nice touch. I really like the pool where I can swim lapses.

Helpful?
Thank Andre-RT715
David C, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Andre, we are glad we have met your expectations. Thank you for excellent review. Warm regards, David Connor General Manager More 

2 reviews
Reviewed 4 days ago NEW

I requested a City Hall view for my daughter and I for Cavalcade of Lights event when booking asked if the hotel if they are able to accommodate they not only did but also gave me a high floor room all in all the view was more then I could have asked for, highly recommend Sheraton Centre Toronto Hotel -... More 

Helpful?
Thank Richard C
David C, Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Richard, we are glad you enjoyed the view of the Cavalcade of lights from your room and we wish to have you back again soon.Thank you for your great review and recommendation. Warm regards, Michael Farquharson Hotel Manager More 

Ipswich, United Kingdom
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 days ago NEW

This is an excellent hotel .It is close to the Eton Centre Shopping Mall , and it has its very own Shopping area beneath the Hotel. Reached by escalators it is a maze of shops and small Cafes/ Fast Food outlets . The rooms are very spacious and have an en-suite bathroom ,just off the room entrance .Flat screen tv... More 

Helpful?
Thank BAZANG
David C, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, happy birthday to your wife and we are very glad you choose us to celebrate with. Thank you for the fantastic review. Warm regards, David Connor General Manager More 

Peterborough, Canada
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

I recently stayed at The Sheraton on Queen St. There is a buzz of activity and excitement as you enter the lobby. I was checked in and in my room quickly. The elevator to the 23rd floor was quick. The halls is bringing and modern. The king size room was spacious, modern and clean. Overall a must-go-back experience!

Helpful?
Thank Lyonsden249
David C, Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, we are glad you enjoyed your stay and we look forward to welcoming you back for another great stay. Thank you for your excellent review. Warm regards, Michael Farquharson Hotel Manager More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

I was down here last weekend. For business. The staff were friendly and always are. When I come down for business. We stay here all the time. Sure some upgrading has been done. And they are constantly working on it. Rooms are clean. This hotel is right a cross for City hall (Nathan Philips square) close to the Eaton center... More 

Helpful?
Thank Craig B
David C, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Craig, we hope to have you back again soon and thank you for review. Warm regards, David Connor General Manager More 

London, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I stay at Sheratons when I can and this is one of the best locations in Toronto. I've been here for business meetings, conferences, and weekend getaways with my wife. It's close to downtown shopping, theatre, nightlife, and dining if that what you seek. The hotel is quiet, everything works as it is supposed to, and service is consistently excellent.... More 

Helpful?
Thank rob_downie
David C, Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Rob, thank you for staying with us and we wish to have you back again soon! Thank you for the great review. Warm regards, Michael Farquharson Hotel Manager More 

Niagara Falls, Canada
Level Contributor
119 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 1 week ago

This hotel can be rated differently depending on what you are looking for. Location: Right across from the Eaton Center and City Hall. Prime location with indoor access to Toronto's underground shopping Pathway. This is a prime location and if that is what you are looking for, than it is worth the money. Rooms: Rooms are very small. We had... More 

Helpful?
1 Thank Cheryl R
David C, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Cheryl, thank you for choosing to stay with us and we hope to have you back again. Thank you for taking the time to write back your feedback. Warm regards, David Connor General Manager More 

Bowmanville, Canada
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

I stayed at the Sheraton on the weekend while taking a workshop. We usually have workshops there, everything in one building! The staff make sure the water jugs are always full when we break. When checking in I asked for an upgrade, I was put in a very nice room with one queen bed vs 2 double. It was nice... More 

Helpful?
1 Thank Sandy L
David C, Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Sandy, thank you for your great review. We look hope to have you back! Warm regards, Michael Farquharson Hotel Manager More 

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Sheraton Centre Toronto Hotel lobby features a 2.5-acre waterfall garden. With over 100,000 sq ft of meeting and event space, we're perfect for your next conference, convention, or wedding. ... more   less 

Additional Information about Sheraton Centre Toronto Hotel

Address: 123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: $172 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Centre Toronto Hotel 4*
Number of rooms: 1377
Reservation Options:
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Also Known As:
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Downtown
Sheraton Hotel Downtown Toronto
Sheraton Centre Toronto Hotel Ontario
Hotel Style:
#10 Spa Hotel in Toronto
#13 Luxury Hotel in Toronto
#46 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Centre Toronto Hotel staff and other travellers.
47 questions
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Questions? Get answers from Sheraton Centre Toronto Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a city view.”
 of 5 bubbles sullivan965, 1 Dec 2016 | Read review
“Corner rooms are best.”
 of 5 bubbles MJB1010, 1 Dec 2016 | Read review
“Ask for a room overlooking Toronto City Hall. No much to see on the other side.”
 of 5 bubbles Vanguard2001, 30 Nov 2016 | Read review
“Choose a room overlooking Nathan Phillips Square. Gorgeous city view!”
 of 5 bubbles scoots310, 29 Nov 2016 | Read review
“Great view on higher floors at front (Queen Street)”
 of 5 bubbles jscolven, 29 Nov 2016 | Read review
5 of 5
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