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The Westin Harbour Castle

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#38 of 132 Hotels in Toronto
Certificate of Excellence
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3,677 Reviews from our TripAdvisor Community

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Showing 3,407: English reviews
Burlington, Ontario
Reviewed yesterday NEW

Had a great experience at the front desk checking in. It is a large property and every time I spoke to someone for directions they were all knowledgeable and pointed me in the right direction with a smile. The food was fresh and tasty. Great view from my room, on the water. Walking distance to good restaurants.

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Helpful?
Thank megj550
St.Thomas
Reviewed yesterday NEW

If you need a room in the area...this will do the job. View of the lake is very nice. Lobby bar has tasty treats and service was very good. Connecting rooms have very poor sound proofing. For quiet Request a room with no connector.

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Thank hawaiiboundst_thomas
Copenhagen
Reviewed yesterday NEW

The man working at the concierge was so helpful and nice and everyone was very accommodating. Amazing service and rooms as well. Would recommend to anyone traveling to Toronto. The restaurant at the top was beautiful.

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Thank Madison P
Vanvouver
Reviewed 2 days ago NEW

With an amazing location in Toronto this waterfront hotel allows you to walk in the heart of downtown Toronto and everything it has to offer. The staff members are caring, attentive and responsive to your needs.

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Thank Drobeyns
Toronto, Canada
Reviewed 3 days ago NEW

Parking quite expensive but it is downtown Toronto Great wi-if throughout the property very important for a business stay Food was great at each event - breakfast, lunch and dinner Staff was great in accommodating - late checkout, valet, bags etc.

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Thank MBAR66
Seattle, Washington
Reviewed 4 days ago NEW

I had a 2 night stay here in October 2016 for business. Service: - We arrived in the afternoon just around check-in time. The check-in queue moved quickly since there were several people working at the counters. The check-in process was quick and professional. Hardware: - We had a east-facing room. There was a good view of Lake Ontario and...

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Thank imcheng
Ottawa, Canada
Reviewed 4 days ago NEW

First all of the staff in every aspect were great and friendly. Anything wrong with this property has NOTHING to do with the staff. I enjoyed every encounter with them. The furniture in my room reminded me of the beat up furniture you find in college dorms. Beat up and scratched. An empty cabinet where it looked like a small...

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Thank Lee M
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Thank you so much for sharing your kind words regarding the staff at our property. I'm so pleased to hear that you were treated well and you enjoyed your encounters with them! We have heard our guests voice regarding the condition of our rooms and we are pleased to inform you we are currently undergoing a refresh starting in our...

Vancouver BC Canada
Reviewed 5 days ago NEW

The Westin in downtown Toronto is a pretty dated property. They are currently renovating the rooms, which is long overdue but it's still not quite what I think of as a Westin. That being said, I always get a better night's sleep here than any of the other hotels that are in the heart of the city. The price for...

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Thank ThreeFromVancouver
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hi ThreeFromVancouver - thank you for taking the time to review your stay. We appreciate your genuine feedback and will be sure to share your comments with our team. be well Tim Reardon

Whitby, Canada
Reviewed 5 days ago NEW

My husband and I loved our stay at the Westin Harbour Castle just after New Year's Eve. The view of the lake, the islands across and Porter Airport are spectacular. The people are so friendly and when checking in they will help you with most requests if they can. The rooms are clean and comfortable. There is a wonderful restaurant...

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Helpful?
Thank Shelley R
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hello Shelley R, We appreciate your kind comments about your experience! We look forward to seeing you for another stay in the future. be well Tim Reardon

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

We stayed for 3 nights in earlier January as part of a short trip to Toronto. Westin has a great location with incredible views of the harbour. It's in walking distance from Union Station where you can easily catch the UP express from Toronto Pearson airport for a mere $12 per person. Admittedly we didn't spend much time in the...

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Thank Travellinginsight
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hi Travellinginsight, We're glad you were able to get out and explore some of the many attractions Toronto has to offer during your recent visit. We hope to have the chance to welcome you back for another Westin experience soon. be well Tim Reardon

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Westin Harbour Castle, Toronto. Our downtown Toronto hotel is located on the vibrant waterfront of Lake Ontario, where you can enjoy Toronto's seasonal events. ... more   less 

Additional Information about The Westin Harbour Castle

Address: 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
Region: Canada > Ontario > Toronto > Downtown West , Harbourfront
Price Range: $200 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Harbour Castle 4*
Number of rooms: 977
Reservation Options:
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Also Known As:
Westin Harbour Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbor Castle Hotel Toronto
Toronto Westin
Westin Harbour Castle Toronto
The Westin Harbour Castle Toronto, Ontario
Hotel Style:
#17 Spa Hotel in Toronto
#27 Family Hotel in Toronto
#27 Luxury Hotel in Toronto
#28 Romantic Hotel in Toronto
#40 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Harbour Castle staff and other travellers.
28 questions
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Questions? Get answers from The Westin Harbour Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Connecting rooms have very poor soundproofing. For quiet as for a room with no connector.”
 of 5 bubbles hawaiiboundst_thomas, 22 Jan 2017 | Read review
“Get a room with lake view”
 of 5 bubbles imcheng, 19 Jan 2017 | Read review
“They seem to be refreshing some of the hotel (way too late) so check to see if your room has been up dated”
 of 5 bubbles leemZ7290BB, 19 Jan 2017 | Read review
“Facing the water is usually nice”
 of 5 bubbles ThreeFromVancouver, 18 Jan 2017 | Read review
“Ask for a view of the lake it is beautiful.”
 of 5 bubbles 928shelleyr, 18 Jan 2017 | Read review
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