...It also enjoys a fantastic location, just a walking distance from the CN Tower and Union Station...

...The location is great for getting around Toronto and seeing the sights. The waterfront location was also a bonus for a late afternoon walk...

...The location, staff, room and overall experience exceeded our expectations... The location is close to all the activity on the lakefront with chic restaurants, water taxies/ferry boats, and popular sites within walking distance...

This hotel is in a great location right next to the ferry that takes you to the Toronto Islands...

...The location is very convenient to downtown/harbour attractions...

...The location was fantastic, staff always pleasant and helpful...

...I found The Westin Harbour Castle to be located in the most convenient location, as it’s just a few minutes from Downtown Toronto, and directly located at the historic Toronto Harbour – perfect for catching the ferry over to the Toronto Islands (e.g...

...First it's in such a convenient location and it's on the waterfront...

...I will never stay at this location for business travel on a weekend ever again...

The Westin is in a great location on the harbour and within walking distance of CN Tower, and restaurants...

...It is a higher price point, but the view and location make it worthwhile...

...I think this was a great location very close to everything including the Scotia Centre...

Great location but falls flat on service...

...Good hotel with great location on the water...

...Unfortunately, parking options are few and far between at this location but trust me; park anywhere else and walk down. Avoid parking at this location whatever the cost...

Stayed 1 night for a concert at Ontario Place...

...The room was clean, well stocked/amenities and quiet...

...Wonderful comfy bed and clean room...

...Management should consider turning down the continuously pumped in lounge music throughout the common spaces or at least turning the volume down...

...First impression not good, small, dirty patio door window and decor very dated... BUT the decor very dated, the orange love seat 4 colours of faded orange, rug beige & orange, curtains blue but in good shape … wallpaper blue okay Bathroom small but dated!...

...My room was so, so spacious and beautifully decorated, featuring views of Lake Ontario...

This hotel was built in the mid 1970s and it's showing its age, especially the rooms... The light and space is a big attraction...

...Hotel and room was beautiful and clean... Only downside was I found the bedding to be a little flat, especially the pillows...

...I asked reception if they could change all the bedding and replace the pillows which they did...

...The Westin Family touches were really wonderful. Especially at the pool where there were cute tepees and mini lounge chairs for the kids...

...Big comfy bed and good lighting plus a chaise longue...

...Staff are friendly and helpful, King bedroom in North tower had great view, clean and well maintained...

This hotel is in a great location right next to the ferry that takes you to the Toronto Islands... We stayed in a double balcony room that provided great views of Lake Ontario... Like many have said, the rooms are a little tired but I believe they are working on remodeling them...

...The Westin Harbour Castle Hotel is one of our best hotels ans even though the outside may be showing its age somewhat, the rooms, lobby, bars are great... Rooms are big, beds are oh, so comfy...

...The room was a little dated and I was sorry not to have been in one of the updated rooms...

We had a two night stay at this beautiful harbor front hotel... Our harbor view room was spectacular... The room was clean, well stocked/amenities and quiet...

We paid $733/night to stay in a two double bed balcony room which looked very tired and certainly did not justify that price... We had to phone each day upon returning to the room at 4pmish to request housekeeping service despite declining their ‘green offer’ which included fresh towels but no housekeeping during the stay (not that the towels had been replaced either way)...

Very disappointed with this Hotel.the room was OK, nothing special...

I have never been a fan of the Westin but this is the worst Westin I have ever stayed at... I have a king corner room which has a nice view but the interior is extremely tired... Ordering room service was cumbersome-app did not work and there are no menus in sight in the room...

...We had a beautiful quiet room overlooking the harbour...

Stayed at a suite for two nights and absolutely loved the experience... My room was so, so spacious and beautifully decorated, featuring views of Lake Ontario...

...Staff are awesome, rooms are clean, large and you get views of the lake or downtown...

This hotel was built in the mid 1970s and it's showing its age, especially the rooms... The rooms are spacious and there is an ongoing renovation, which will bring this hotel up to a great standard... Request a renovated room if possible... The light and space is a big attraction...

...My room was a corner room overlooking the lake... The washrooms are tiny, and even though the sink is outside the toilet/bathtub room, it’s just too small... The placement of the soap dispensers mounted to the wall in the bathroom made the small amount of room even more cramped... I ordered room service, and while the food was good, my beverage was not cold... Overall a really disappointing stay...

...I asked reception if they could change all the bedding and replace the pillows which they did... Room was slightly tired but ok. Would stay again...

...In Dec we had a corner room on the 17th floor, with a water view... The view is awesome and we enjoyed the view from both rooms... They are undergoing renovations so I am not sure what it will look like post reno... Perhaps that is from the sun coming in heating up the room...

...Originally booked a room with lake view but room allocated was very tired looking and a little grubby. Asked to be moved which they kindly did but the next room was exactly the same... Apparently rooms are being updated so we asked to be moved to one of those and again they did but we lost the beautiful view of the lake doing so... For our dissatisfaction with the first two rooms and disappointment at losing the view we were given a voucher for a free breakfast...

...Our initial room at the hotel was close to the loud elevator in the North tower... The room and view from the south tower was great... The sauna and steam room in the pool change room was great for a relaxing time...

...Hotel rooms have everything you want but are very tired looking, bathroom could do with a complete refit. Found blood on the sheets in one of the beds in the room...

...I stayed here in 2008 and the hotel has been nicely renovated. Great views from the upper floor room...

My sister and I stayed here for a Raptors playoff game... Large and clean room overlooking some awesome lake and city views...

...Seems all Marriott owned properties have top notch staff...

We paid $733/night to stay in a two double bed balcony room which looked very tired and certainly did not justify that price... We had to phone each day upon returning to the room at 4pmish to request housekeeping service despite declining their ‘green offer’ which included fresh towels but no housekeeping during the stay (not that the towels had been replaced either way)... Parking was advertised as $35 with valet parking for $45 yet when we arrived we were told the only option was valet parking at a rate of $55...

We stayed at the Westin Harbour Castle for 2 nights as part of a Fay vacation... My only real issue with this place is the price!... One night was $859.00 and the room is pretty mediocre for that price... Rooms are no different than the $200 a night rooms at other hotels, so unfortunately we will probably never return...

...Valet parking was easy and quick (but really expensive at $55 per day)... I found the pillows too soft and prefer firmer pillow options...

...They gave me the rate at 352$ because I was not in the room block conference rate... , Nobody told me that the second night was at 613$ event more the third night was chaged at 818$ that last night with the HST and other charge is 1000$ for the single regular room... This and an insult to my intelligence, Yes I have an expense account but this time Marriott is abusing...

I have never been a fan of the Westin but this is the worst Westin I have ever stayed at... There is not a minibar, just an empty fridge, which is ridiculous... All in all there is no way you can call this a 4-star hotel; calling in a 3-star is being kind...

Chaotic and delayed check in, pumped in overly loud lounge music, no quiet spaces except minimal and tiny non private business center, pricy room not ready until 70 minutes late after check in time... They gave us $50 off the price due to their delay - that amounted to about 3 percent of the total price of our three night stay... Less than we spent in the lounge restaurant waiting...

This hotel was built in the mid 1970s and it's showing its age, especially the rooms...

...Valet parking was a little pricey but well worth the convenience. Tim Hortons is right across the street...

I’m writing this review after calling security for the 3rd time in my 2 night stay... I will never stay at this location for business travel on a weekend ever again...

...This is the duvet that is between the top blanket and the sheets... They did end up giving us 30% off of our room… however, sadly we won’t return to this hotel and I’m now going to give every hotel bedding pause for thought before jumping in...

...It is a higher price point, but the view and location make it worthwhile...

...Overall a really disappointing stay...

...We paid about $420.00 all in which is crazy expensive but typical now for a Friday night in TO. I did not feel overcharged based on what rooms were going for that night….. Maybe we got a newer room because it felt clean and not old...

Worst hotel I’ve stayed at ever... Was told hotel was sold out and I would get a fan to help with the heat?...

...There seemed a shortage of good mid priced restaurants nearby for dinner but we found a couple which were walkable towards st Lawrence market . The downside of the hotel was the noisy rowdy bar lobby area but that could be bypassed easily and there were tacky hot dog stalls outside the entrance...

...Gift shop is very overpriced but they did have a cuddly moose dressed in a Canadian Mountie uniform which I really wish I’d bought now as I could not find it anywhere else...

...The lake view was beautiful but definitely not worth the over 700 Canadian dollar, unless you like the charm of the late 90s...

...We had the buffet breakfast included, which was just right for our family of 4...

...Avoid parking at this location whatever the cost...

...Staff are friendly and helpful, King bedroom in North tower had great view, clean and well maintained...

...Pool area was nice and clean Definitely returning...

...The room was clean, well stocked/amenities and quiet... The well maintained exercise facility overlooks the harbor and indoor pool...

...Although city view room, we did see some of the harbor and the room was clean, nice...

...We had to phone each day upon returning to the room at 4pmish to request housekeeping service despite declining their ‘green offer’ which included fresh towels but no housekeeping during the stay (not that the towels had been replaced either way). The second night they cleaned the bathroom but didn’t make our beds or replenish our tea and coffee...

...The hotel is beautiful and well maintained, we stayed in the 31st floor and the view was amazing!...

...Wonderful comfy bed and clean room...

...Nevertheless, I slept OK Housekeeping staff were very pleasant as well and did their jobs beautifully...

...The suites were spacious and all areas of the hotel were clean...

...The hotel was spotless, staff were friendly...

...Housekeeping apparently unable to keep up with a full hotel... But spa well kept with excellent sauna and steam room and fully adequate exercise gym and pool...

...Staff are awesome, rooms are clean, large and you get views of the lake or downtown...

...Hotel and room was beautiful and clean...

...I asked reception if they could change all the bedding and replace the pillows which they did...

...The main entrance and lobby are well kept, clean and the staff were friendly, especially the next day at brunch in the attached restaurant...

I found this hotel to be clean and comfortable... I did not feel overcharged based on what rooms were going for that night….. Maybe we got a newer room because it felt clean and not old...

...The bathroom was good having a bath which we like… one snag was I didn’t like the big dispensers for the toiletries as I couldn’t get anything out of them!...

...I stayed here in 2008 and the hotel has been nicely renovated...

...Large and clean room overlooking some awesome lake and city views...

...We also indulged in room service, and the food was simply delightful and fair-priced... As is usually the case with Marriott hotels, the staff was exceptionally friendly and accommodating...

...Staff are friendly and helpful, King bedroom in North tower had great view, clean and well maintained. Short walk to Rogers Centre and Union station... TTC is a few minutes walk which was great for getting to Ontario Place and Billy Bishop Airport... The complimentary breakfast buffet was amazing, lots of choice and the staff were great... Enjoyed my short stay, would definitely book this hotel again!...

On arrival after a long flight, we received such a warm welcome from David on reception. This set the standard for our three nights stay... All staff we encountered were cheerful, professional and happy to help... Thank you to David and the Westin for making us welcome and showing us Canadian hospitality...

...However, the warm welcome we received from Raj at the check in desk made a very positive impression. He is customer service personified and a credit to the hotel... We have noticed that in our experience of this hotel chain, although they are very large/corporate, they excel at good, personal customer service... Thank you Raj for making us so welcome... Buffet breakfast is very good and gluten free very well provided for... Service at breakfast is consistently excellent too...

It's always a great stay at The Westin here in Toronto... I will definitely stay here again when attending an event nearby... The elevators in the North Tower are being overhauled so only 3 are working for now... I physically checked in and the staff were great... Seems all Marriott owned properties have top notch staff...

...We had to phone each day upon returning to the room at 4pmish to request housekeeping service despite declining their ‘green offer’ which included fresh towels but no housekeeping during the stay (not that the towels had been replaced either way). The second night they cleaned the bathroom but didn’t make our beds or replenish our tea and coffee... Parking was advertised as $35 with valet parking for $45 yet when we arrived we were told the only option was valet parking at a rate of $55...

...The bellman at the door was delightful in greeting us. Valet parking was easy and quick (but really expensive at $55 per day)... The person checking us in, David, was from Uganda and we loved talking to him... Nevertheless, I slept OK Housekeeping staff were very pleasant as well and did their jobs beautifully...

I have never been a fan of the Westin but this is the worst Westin I have ever stayed at... Ordering room service was cumbersome-app did not work and there are no menus in sight in the room...

...We booked three suites for a week and everything met and exceeded our expectations... Staff in all areas of the hotel were extremely well trained, competent and pleasant...

...They offer me to make my reservation outside the conference room block... They gave me the rate at 352$ because I was not in the room block conference rate...

...Misleading promises about when room would be ready. Housekeeping apparently unable to keep up with a full hotel... They were "in a meeting" at 3pm check in time amd thus unavailable to even state when room might be ready... But spa well kept with excellent sauna and steam room and fully adequate exercise gym and pool... We rented a room with a view and while nice to have the view one result was a delayed check in as they obviously are having staffing problems... They gave us $50 off the price due to their delay - that amounted to about 3 percent of the total price of our three night stay... Less than we spent in the lounge restaurant waiting...

My husband and arrived at Bonvoy members check in, it was busy so we had to wait … the receptionist apologized and wondered why his colleagues didn’t offer to assist us . He got us the room category we requested and off we went to the room... I returned to check in desk and asked for an alternate room, he was lovely & accommodating... He gave me the choice of two, I went to see the first room and the view was fantastic on the 25th floor, bigger bed very comfortable!!... The valets outside helping with cars x& Taxis were wonderful !!!...

The Westin Harbour Castle you cannot go wrong staying here... Walk out and you are walking distance to Harbourfront Centre, Front Street, Union Station... Rogers Centre is about a 6 min walk... Staff are awesome, rooms are clean, large and you get views of the lake or downtown...

...I ordered room service, and while the food was good, my beverage was not cold... The TV was modern and had built-in streaming apps like Netflix... The problem was that the internet bandwidth was so low, Netflix was streaming in very pixelated, very low resolution... The staff however are excellent, friendly, and helpful...

...I asked reception if they could change all the bedding and replace the pillows which they did. The towels had a musty smell to them as well, they were clean so maybe it is the laundry service they use which doesn't give the bedding and towels a fresh clean scent... Room was slightly tired but ok. Would stay again...

...The main entrance and lobby are well kept, clean and the staff were friendly, especially the next day at brunch in the attached restaurant... They did end up giving us 30% off of our room… however, sadly we won’t return to this hotel and I’m now going to give every hotel bedding pause for thought before jumping in...

Great location but falls flat on service. Someone walked into our room without declaring themselves while we were in our room (was it another guest, a service worker, house keeping)... When I called the front desk to find out when it might be open the person I spoke with was very rude and seemed quite upset that I was asking and has NO information...

...They stop taking room service dinner orders at 10:45 pm (room pamphlet said 11:00 pm)...

We had numerous issues at check in for a conference my partner and I are attending here but after escalating this to Management, Goran was able to make things right for us. If you have any issues while staying here, make sure to reach out to management as the will do whatever they can to make their guests happy... Thanks Goran for the amazing service that we have come to expect from the Westin chain...

...Asked to be moved which they kindly did but the next room was exactly the same... For our dissatisfaction with the first two rooms and disappointment at losing the view we were given a voucher for a free breakfast... Staff were very friendly and on the whole I did enjoy my stay... Near the hotel are two hot dog stalls which are open 24 hours…yes 24 hours...

The Westin Harbour Castle is huge and offers many amenities, including a swimming pool and great restaurants. It also enjoys a fantastic location, just a walking distance from the CN Tower and Union Station... The cafe offers an enticing selection of delectable dishes at reasonable prices... We also indulged in room service, and the food was simply delightful and fair-priced... Our room had a nice view of the lake, which looked especially nice right before sunset...

Stayed 1 night for a concert at Ontario Place. Staff are friendly and helpful, King bedroom in North tower had great view, clean and well maintained... Short walk to Rogers Centre and Union station... TTC is a few minutes walk which was great for getting to Ontario Place and Billy Bishop Airport... There's a restaurant, bar, coffee shop and souvenir store that sells snacks... The complimentary breakfast buffet was amazing, lots of choice and the staff were great... Enjoyed my short stay, would definitely book this hotel again!...

We had a two night stay at this beautiful harbor front hotel. The location, staff, room and overall experience exceeded our expectations... Our harbor view room was spectacular... The room was clean, well stocked/amenities and quiet... The location is close to all the activity on the lakefront with chic restaurants, water taxies/ferry boats, and popular sites within walking distance... The well maintained exercise facility overlooks the harbor and indoor pool... Kudos and many thanks to the Westin management for a memorable trip to Toronto!...

...This hotel is in a great location right next to the ferry that takes you to the Toronto Islands. It is also within walking distance to many of the attractions in the city... We stayed in a double balcony room that provided great views of Lake Ontario...

It's always a great stay at The Westin here in Toronto. I live here and was attending an event just 10 min away on a Monday night... The Westin Harbour Castle Hotel is one of our best hotels ans even though the outside may be showing its age somewhat, the rooms, lobby, bars are great... Nothing like going to bed looking at a great view and waking up to one... I will definitely stay here again when attending an event nearby... Rooms are big, beds are oh, so comfy...

...We had to phone each day upon returning to the room at 4pmish to request housekeeping service despite declining their ‘green offer’ which included fresh towels but no housekeeping during the stay (not that the towels had been replaced either way). The second night they cleaned the bathroom but didn’t make our beds or replenish our tea and coffee... Parking was advertised as $35 with valet parking for $45 yet when we arrived we were told the only option was valet parking at a rate of $55...

...The bellman at the door was delightful in greeting us. Valet parking was easy and quick (but really expensive at $55 per day)... Up high on the 31st floor with a view of Lake Ontario and the Islands, with big windows that let in lots of light... Nevertheless, I slept OK Housekeeping staff were very pleasant as well and did their jobs beautifully... You can walk so many places from here it is a great place to be located...

...Ordering room service was cumbersome-app did not work and there are no menus in sight in the room...

...We had a high room with great views. The hotel was spotless, staff were friendly... Struggled to find a convenience store for basics like drinks and food to take away or a restaurant nearby for a snack...

...Misleading promises about when room would be ready... But spa well kept with excellent sauna and steam room and fully adequate exercise gym and pool... I needed to change and shower for business meeting and was urged to go to the gym since the room wasn't ready... Management should consider turning down the continuously pumped in lounge music throughout the common spaces or at least turning the volume down... Less than we spent in the lounge restaurant waiting...

The Westin Harbour Castle you cannot go wrong staying here. First it's in such a convenient location and it's on the waterfront... Walk out and you are walking distance to Harbourfront Centre, Front Street, Union Station... If you're attending a game at Scotiabank Arena it's literally a 3 minute walk... I call this the Grand Daddy of all our hotels in Toronto... It's been around for decades and still is a top notch hotel... Staff are awesome, rooms are clean, large and you get views of the lake or downtown... I stayed here as I was attending an event down at the Rebel Entertainment Complex so it was easy to get to... Also Alexandro's World Famous Gyros is right door and the food is fantastic...

Excellent hotel for a business conference. The convention center and classrooms were conveniently located within the hotel and accessible without having to go outside in the rain and cold... CNN Tower and other museums were within walking distance... The Don Alfonso lounge is an amazing place to get a drink and unwind with friends, no reservation needed...

Stayed at a suite for two nights and absolutely loved the experience. This hotel is one of the most well-known in Toronto for a reason... I found The Westin Harbour Castle to be located in the most convenient location, as it’s just a few minutes from Downtown Toronto, and directly located at the historic Toronto Harbour – perfect for catching the ferry over to the Toronto Islands (e.g... My room was so, so spacious and beautifully decorated, featuring views of Lake Ontario... Also loved the huge pool and jacuzzi area, as well as the comprehensive fitness centre, wellness studio, tennis courts, squash courts and other facilities... Staff here also treated me very well... Thanks for a great stay to the team over at The Westin Harbour Castle!...

The Westin is in a great location on the harbour and within walking distance of CN Tower, and restaurants... I asked reception if they could change all the bedding and replace the pillows which they did...

...My room was a corner room overlooking the lake... I ordered room service, and while the food was good, my beverage was not cold... The TV was modern and had built-in streaming apps like Netflix... The staff however are excellent, friendly, and helpful...

...The view is awesome and we enjoyed the view from both rooms... The food we had for dinner was good and the breakfast buffet was also good... It is a higher price point, but the view and location make it worthwhile... It’s close to the ScotiaBank Arena and the theater district, walking distance to the aquarium and Hockey Hall of Fame and Union Station...

...They stop taking room service dinner orders at 10:45 pm (room pamphlet said 11:00 pm)...

...We had a lovely big light room with a harbour view which was brilliant! The bathroom was good having a bath which we like… one snag was I didn’t like the big dispensers for the toiletries as I couldn’t get anything out of them!... Big comfy bed and good lighting plus a chaise longue... A bonus was we were given a complimentary breakfast on one day which was good... It was walkable to Union station which was what we needed ... Also convenient for CN tower and harbour cruise which were both excellent things to do !...

...You can tell when a hotel offers valet parking to make your stay more enjoyable and when it's just a disgusting money grab...

...Stayed here three nights with work, Conference facilities are great. Hotel rooms have everything you want but are very tired looking, bathroom could do with a complete refit...