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The Westin Harbour Castle

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#32 of 132 Hotels in Toronto
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1 room 2 adults 0 children
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The Westin Harbour Castle
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3,977 Reviews from our TripAdvisor Community

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Showing 3,693: English reviews
Tulsa, Oklahoma
Reviewed 21 July 2014

Visited during the Canada day, view of fireworks in the rooftop bar is awesome! Convenient location, Tim Hortons is just across the street, and 20mins walk to lots of bars. The ferry to the Toronto island is just down stairs.

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Helpful?
1Thank phishinghan
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear phishinghan,   Thank you for staying with us recently and for taking the time to post your great review. It looks like your Westin experience was flawless and I am really pleased to read that your stay exceeded your expectations. I hope to have the pleasure of welcoming you back soon.  Be well, Tim Reardon General Manager

Ottawa
Reviewed 21 July 2014

We spent a night here recently, and had a wonderful stay with our two kids. Upon arrival we were given a room early (11:30), which was wonderful. Our room was large and had a Harbour view, which kept the kids occupied nicely. The porter promptly brought up our bags. The windows had a slide vent that we could open for...

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Thank Hibiscus99
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear Hibiscus99, What a wonderful review! Thank you for sharing it with fellow travellers and for staying with us. Your flawless experience is exactly how it should feel at Westin hotels and I am thrilled to read that you slept well in your Westin Heavenly Bed and enjoyed our amazing views. I am sorry that you found our parking price...

Elora, Canada
Reviewed 21 July 2014

We recently stayed at the Harbour Castle for my wife's work function. Even though there was a huge line up for check in, they moved it very fast.....our luggage was removed from our car and brought to our room fast and we felt like we were very well treated. The beds are great, amenities are great and even though there...

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Helpful?
Thank Brawnetml
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear Brawnetml, Thank you for staying with us recently during your wife’s work event and for taking the time to post your great review. I am glad that you both slept well in your Westin Heavenly Beds and that you appreciated our amenities. What you describe about the service provided by our teams is wonderful and exactly how it should...

Leicestershire, United Kingdom
Reviewed 20 July 2014

On arrival requested rooms had not been allocated and were not available! Hotel checked us out mid way through stay for no apparent reason. Hotel double charged for first half of stay because of check out mix-up - still waiting repayment. Rooms had fabulous lake views, but decor is dated and tired. Some hotel facilities were not available because of...

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Helpful?
1Thank PWJ06
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear PWJ06 First of all, let me start by thanking you for staying with us and for taking the time to post your review. I am glad that you enjoyed our amazing views. However, I am really sorry that your recent visit was not flawless. What you describe is certainly not the quality and the service that we are famous...

Preston, United Kingdom
Reviewed 19 July 2014

We stayed here for 4 nights at the beginning of our 3 week holiday to Canada. We had a lovely room overlooking Lake Ontario. The large twin beds were extremely comfortable and the room itself clean and spacious. The hotel was ideally situated for walking round Toronto and only 5 minutes walk from the airport bus stop. The only downside...

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1Thank Bartonsunited
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear Bartonsunited I’d like to thank you for staying with us and for posting your wonderful review! Our mission at Westin is to make sure that you leave us feeling better than when you arrived and I am thrilled that you slept well in your Westin Heavenly Beds and enjoyed our convenient location. I hope to have the pleasure of...

Saskatoon, Canada
Reviewed 16 July 2014 via mobile

I've stayed at this hotel several times, on business... As we have our annual conference here & the conference centre is awesome. Unfortunately the choices for breakfast in the hotel are extremely limited & very expensive ... And many of the rooms do not have fridges... Which is unfortunate! The rooms themselves are nice, but I find prices (even with...

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Thank Shauntelle C
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear Shauntelle C, I've stayed at this hotel several times, on business... As we have our annual conference here & the conference centre is awesome. Unfortunately the choices for breakfast in the hotel are extremely limited & very expensive ... And many of the rooms do not have fridges... Which is unfortunate! The rooms themselves are nice, but I find...

Rochester, New York
Reviewed 16 July 2014

We were here for one night to go to a concert at the Air Canada Centre. I took a chance with Hotwire and was able to get this hotel at $103/night. We were very happy with the location and the hotel itself. Beds were very comfortable and hotel was quiet at night. Location is within walking distance of Eaton Centre...

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Thank AmyV243
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear AmyV243, Thank you for staying with us and for posting such a great review! I am pleased to hear that you enjoyed your stay while attending a concert at the ACC! Our mission at Westin Hotels is to make sure that our guests leave us feeling better than when they arrived. I am thrilled that you slept well in...

Danville, Pennsylvania
Reviewed 16 July 2014

I am very pleased with the quality of the Weston hotels. I agree with the comments of other visitors, but one important detail is missed. You do not walk from the street level into the hotel. You must drive up to unload car or you will be using many steps. There is no escalator or elevator from the street level....

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1Thank AdventureLover101
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear AdventureLover101, Thank you for staying with us and for posting some thoughts on your recent stay. I am glad to hear that you thoroughly enjoyed your stay. I am sorry our teams did not mention that you can access the hotel from the street level, via the accessible entrance by the ferry building. I hope to have the pleasure...

Ottawa
Reviewed 15 July 2014

I stayed at the Westin Harbour Castle in July with my wife and 2 kids. It is nicely located right on the beautiful harbour conveniently next to the Ferry station. The CN Tower, Rogers Centre, and Ripley’s Aquarium are only a 15 minute walk away. The view from our room was fantastic as it overlooked Lake Ontario and the harbour...

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Thank Ptype
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear Ptype, Thank you to you and your family for staying with us and for posting such a wonderful review! I am thrilled to read that you all enjoyed your recent stay and took advantage of our location to explore Toronto. I will make sure to thank Rhey on your behalf for his outstanding service at the breakfast buffet. Our...

Boston, Massachusetts, United States
Reviewed 14 July 2014

I flew into Toronto city airport on Porter air. Westin Hotel close to all major attractions in Toronto. Rooms and service was great! beautiful view of Lake Ontario from my room. I will stay again when I visit my daughter in the spring.

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Thank Paul H
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear Paul H, I trust you enjoyed your recent visit to Toronto and that your daughter is doing well in the city. Thank you for staying with us while visiting her as well as for taking the time to share your thoughts on your recent stay. I am glad that you enjoyed the amazing views from your room, and that...

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Westin Harbour Castle, Toronto. Our downtown Toronto hotel is located on the vibrant waterfront of Lake Ontario, where you can enjoy Toronto's seasonal events. ... more   less 

Additional Information about The Westin Harbour Castle

Address: 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
Region: Canada > Ontario > Toronto > Downtown West , Harbourfront
Price Range: $242 - $745 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Harbour Castle 4*
Number of rooms: 977
Reservation Options:
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Also Known As:
Westin Harbour Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbor Castle Hotel Toronto
Toronto Westin
Westin Harbour Castle Toronto
The Westin Harbour Castle Toronto, Ontario
Hotel Style:
#16 Spa Hotel in Toronto
#23 Luxury Hotel in Toronto
#27 Family Hotel in Toronto
#28 Romantic Hotel in Toronto
#40 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Harbour Castle staff and other travellers.
31 questions
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Questions? Get answers from The Westin Harbour Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a 19 or 39 room -- nice and large corner suites.”
616bill, 23 Apr 2017 | Read review
“I would of have given the room 100% but there are 2 drawbacks. The first is the sheets are too crisp and not fluffy, The bed sheets, lining, and covers needs to be more softer and not crisp and dull. The second issue i had was the couple that stayed next to my room on the right side (2439?) if facing my door. On saturday night late in the middle of the night they were fighting, and i would hear a loud thunder of doors slamming and closing plus the yelling and a women cried. To be honest i thought the woman might have gotten killed. I did not felt safe on the my last night especially when i had my family there.”
cmanilay, 16 Apr 2017 | Read review
“Floor 5 with a terrace view”
954whitneys, 16 Apr 2017 | Read review
“Ask to overlook the water”
BellaGlasgowScotland, 12 Apr 2017 | Read review
“harbor view from 31st or 32nd floor”
14072015, 11 Apr 2017 | Read review
5 of 5