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Toronto Marriott Downtown Eaton Centre Hotel

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#28 of 132 Hotels in Toronto
Certificate of Excellence
GreenLeadersPlatinum level
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Toronto Marriott Downtown Eaton Centre Hotel
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1,362 Reviews from our TripAdvisor Community

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Showing 1,255: English reviews
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Reviewed 3 days ago NEW

I stayed here one night. Everything about the hotel was great. The staff was good, the rooms are nice, new, clean and roomy. I ate in the restaurant downstairs--good food. The location is really nice as well--next to a mall, parks, near good restaurants, etc. Yes--really great place and I will stay here again!!

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Helpful?
Thank Steve H
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for staying with us Steve H! We are glad we are your new go to!

Michigan
Reviewed 1 week ago via mobile

We decided to make a last minute trip to Toronto because we lost power in our home in Michigan for 5 days. The Marriott was a great choice! We arrived around 11 am, but they allowed us to check into our room immediately. The concierge (Kelly-Lynn) helped us with everything we wanted to do (theatre tickets, local restaurants, transportation advice)....

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Helpful?
Thank travlingirl61
Thornbury, Ontario
Reviewed 1 week ago

Newly renovated room and great service. Greeted by front desk who where very helpful and set the tone for the visit. Renovated corner room was very comfortable and convenient. Support staff were very helpful including the concierge.

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Helpful?
Thank Mikeinlorabay
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for staying with us! We are glad you enjoyed your stay!

Toronto, Canada
Reviewed 1 week ago

I have stayed here several times, most recently last November. Rooms have been updated and are very clean and fresh. Location is perfect as it's next to the Eaton Centre and close to all downtown attractions. Staff were very friendly and personable. Highly recommended...One of the best downtown.

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Helpful?
Thank brentto99
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for staying with us brentto99! We are glad you enjoyed our newly renovated rooms!

Montreal, Canada
Reviewed 1 week ago

Very good hotel, good location! The service marriott always faultless. Top rooms and services are appropriate.Only downside, parking and Wifi are chargeable ($20, correct..) but you do not park very far for cheap. Go and Go back.

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Helpful?
Thank Jordan-Belfort-Jr
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for staying with us Jordan-Belfort-Jr. I am happy to share all Marriott Reward Members who book direct with Marriott Receive complimentary internet!

Vaughan, Canada
Reviewed 2 weeks ago

We stayed here for 1 night while going to see a show. From the min we arrived the staff were amazing from valet/bellman to the cleaning staff and even just standing in the lobby deciding if to walk (freezing night) or take a taxi to the ACC one of the employees saw us discussing and looking at a map and...

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Helpful?
Thank KNGD
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

We are glad you enjoyed your stay KNGD!

Kirkland Lake, Canada
Reviewed 3 weeks ago via mobile

Stayed for my fathers birthday, to meet up with him before leaving for the Dominican. Set up prepayment and room accommodations. It was hit or miss dependent who I spoke with over the phone and lead to a little bit of frustration in terms of the service level I got, this is why a 4, not 5. Room was lovely,...

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Helpful?
Thank mahalia1980
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for staying with us! We are glad your fathers birthday was a success! We will be sure to pass along your great comments to Shannon!

Fairport, New York
Reviewed 3 weeks ago

We love Marriott because of the consistent quality and this property was top of the mark. The staff are all very helpful and friendly and the concierge Kelly had terrific suggestions and advice. We are not usually big fans of hotel restaurants but this was an exception. We had a lunch and a dinner in the hotel and both were...

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Helpful?
Thank John W
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for staying with us John W! We will be sure to pass along your great comments to Kelly. Please join us again soon.

Ottawa, Canada
Reviewed 3 weeks ago

Ok I stay here every year and it's always amazing. You can read my previous reviews on this. BUT! They re-did all the rooms and the hotel is even more fantastic than before. If you are going Toronto and need to be downtown, stay here! Staff are great, rooms are great. You won't be disappointed.

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Helpful?
Thank Jen S
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for your loyalty Jen S! We are glad you enjoyed our newly renovated rooms!

Barrington, Illinois
Reviewed 3 weeks ago

Spent 5 days at the hotel. Staff was simply amazing. Polite, professional, friendly, and will do anything for you. Hotel updated, spotlessly clean. Great location close to tons of places to go, places to eat and places to have fun. Rooms are spacious, great beds. Did I say the staff was great. I watch to see if All the staff...

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Helpful?
Thank mark s
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for the great compliments about our team Mark s. We will be sure to pass along your great message! Please join us again on your next trip to Toronto.

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to Toronto Marriott Downtown Eaton Centre hotel. An upscale downtown Toronto hotel and guest suites offers hi tech business meeting rooms for the business traveler, with free Wi-Fi in public areas and an array of family vacation packages. ... more   less 

Additional Information about Toronto Marriott Downtown Eaton Centre Hotel

Address: 525 Bay St, Toronto, Ontario M5G 2L2, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: $220 - $711 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Toronto Marriott Downtown Eaton Centre Hotel 4*
Number of rooms: 461
Reservation Options:
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Also Known As:
Marriott Toronto
Toronto Marriott Downtown Eaton Centre Hotel Ontario
Hotel Style:
#2 Green Hotel in Toronto
#21 Luxury Hotel in Toronto
#24 Family Hotel in Toronto
#31 Business Hotel in Toronto
#32 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Toronto Marriott Downtown Eaton Centre Hotel staff and other travellers.
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Questions? Get answers from Toronto Marriott Downtown Eaton Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nathan Philips Sq views are nice”
 of 5 bubbles brentto99, 10 Mar 2017 | Read review
“for a quieter room ask for a courtyard view”
 of 5 bubbles KNGD, 8 Mar 2017 | Read review
“Ask for a recently remodeled room. HIgh floors have great views.”
 of 5 bubbles W568HBjohnw, 27 Feb 2017 | Read review
“I personally like the view on the old church.”
 of 5 bubbles imayrand, 18 Feb 2017 | Read review
“Ask for a room with a city view.”
 of 5 bubbles PetrifiedPixie, 4 Feb 2017 | Read review
5 of 5