The Town Inn Suites is centrally located in downtown Toronto. Close to the shops of Bloor and only steps away from transportation at Bloor and Yonge. Our suites range from 500 to 900 square feet and have fully equipped kitchens. Perfect for long term and short term stays. Each suite has a full living room, kitchen and dining room areas. Whether you are on business, leisure or family trips the Town Inn has a suite to accommodate all your needs with both one and two bedroom suites.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
The location is good but in a bit of a sketchy area. It is close to subway and Bloor and Yonge which is a plus.
The walls in our bathroom were filthy and gross with marks all over them. There is water damage in the unit we were in.
There is but one towel rack in the bathroom and nowhere to hang a wet towel.
Do not park in the lower level of the basement as there is NO access to the hotel from there other than to enter a very dark stairwell which leads to the street and around the corner from the entrance. We mentioned to staff about being unable to open the inside door which is supposed to lead to the elevators (we tried both the room key and the garage access card) and having to navigate the dark stairwell but the door wasn't unlocked nor were we given an explanation on how to open the door by the time we checked out the next day. We were definitely locked out. Don't park on SB, only on B. The entrance on B floor is always open as they put duct tape over the lock mechanism so it doesn't close.
Upon entering our room (on a day when it was 31 degrees outside), the AC was set to 78 and the windows in both the living and bedroom were open. It was so humid. Neither window closed properly and we had to remove the screen to close it as much as possible (because the balconies are inaccessible). The bedroom doesn't have its own AC and despite asking in the evening for a fan, it remained a good 5-10 degrees hotter in the bedroom than in the living room. The AC worked but didn't go into the bedroom - it was very humid and warm. We didn't even need a top sheet when we went to sleep because it was so warm. They did provide a fan but it wasn't a standing one and really didn't help much at all because it was so hot in there.
Also, for paying guests, they shouldn't be charging $40 per night when there are cheaper parking lots in the area. $30 would be more reasonable for paying guests.
For one night, $300 (including the parking) wasn't worth it. If you're picky, don't stay here. If you're willing to "make do", it's ok.
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Date of stay: July 2024
Value
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Location
Cleanliness
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from vishal Mistry, Guest Services / Front Office at Town Inn Suites
Responded Sep 4, 2024
Prezado(a) Ellie, Agradecemos por compartilhar seu feedback sobre sua experiência em nosso hotel. Lamentamos muito que sua estadia não tenha atendido às suas expectativas e que você tenha enfrentado essas dificuldades. Estamos sempre buscando melhorar nossos serviços e instalações, e suas observações sobre a condição do ambiente e a correspondência das fotos com a realidade são muito importantes para nós. Iremos revisar essas questões com nossa equipe para garantir que oferecemos uma experiência melhor aos nossos hóspedes. Sobre o estacionamento, também iremos avaliar o que podemos fazer para melhorar a comunicação com nossos clientes. Lamentamos que sua experiência não tenha sido positiva e esperamos que você considere nos dar uma nova chance no futuro. Estaríamos felizes em recebê-lo novamente e proporcionar uma experiência mais satisfatória. Atenciosamente, Stef
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I got a deal to book a room at this hotel for $149 a night, which is excellent for Toronto. I expected basic accommodations and that's exactly what I got. However, despite being basic, everything looked brand new in our room, which was the 1-bedroom suite.
The room had a full-size fridge with freezer and a full-size stove and microwave along with a coffee pot. The hotel also provided 2 pairs of slide-on slippers, which my friend made use of.
We had parking included in our nightly fee but we didn't drive and because I was traveling with a friend and because there was only one bed in our room, they let us have an additional bed in our room for no extra charge so that was really nice of them.
The only thing I would suggest to them is that having a couple of extra blankets in the cupboards during the cooler months would be nice to have as I was a little chilly last night but I made do with the heating pad I brought with me.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vishal Mistry
, Guest Services / Front Office at Town Inn Suites
Responded Dec 21, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent stay . We hope to welcome you back soon for another great experience!
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At first we thought this place was a bit out of the way and we should have stayed at the waterfront. Well actually Church Street was the right choice, located on Church between Wellesley and Bloor/ Yonge on the subway it was actually a really good location.
Went for the bigger apartment (which we probably didn’t need) and appreciated the space. Though a little tired the place was clean and well run. Really comfy bed. Perhaps a better range of TV channels for non Canadian visitors. I wouldn’t have minded if they were in English or French, just a bit more choice.
Breakfast is why I have marked the star rating down. Breakfast is served in a small room that would seat probably a dozen people. The food doesn’t vary and if staying for more than two days you are likely to tire of it. Let’s just say it’s an interpretation of a continental breakfast. But that’s not why you are in Toronto. Right? There are plenty of places nearby to get breakfast, but that’s a pain to feel that you need to, having the cost already in your price. It’s probably a better idea to grab breakfast, head to the lift and have it in your room, especially at busy times.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from vishal Mistry, Guest Services / Front Office at Town Inn Suites
Responded Jan 5, 2024
Dear Valued Guest, Thank you for your feedback on your recent stay with us. We're thrilled to hear that you enjoyed our great location, close to the shopping district on Bloor Street and within walking distance of the University of Toronto. It's also wonderful to know that you found our rooms to be spacious and equipped with all the necessary amenities. We appreciate your kind words regarding our friendly and accommodating staff. Your comment about the daily cleaning service is duly noted, and we apologize for any inconvenience caused. We'll certainly review our cleaning procedures to ensure that our rooms are vacuumed more frequently and thoroughly. Thank you for choosing to stay with us, and we hope to welcome you back for another comfortable stay in the future. Warm regards, Stef
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We just stayed in a one bedroom suite for 2 nights and despite reading some negative reviews we were pleasantly surprised. The room was clean, nicely decorated. The bed was super comfortable and it was very quiet. Two large new tvs in the bedroom and living room. It had everything we needed. Was in a great location close to the subway. The staff were very helpful. Overall we really enjoyed our stay and will definitely be back!
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Date of stay: August 2024Trip type: Travelled as a couple
Room Tip:No bathtub. Access to balcony is locked.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from vishal Mistry, Guest Services / Front Office at Town Inn Suites
Responded Sep 4, 2024
Dear Value Guest, Thank you so much for taking the time to share your experience! We’re thrilled to hear that your stay in our one-bedroom suite exceeded your expectations. It’s wonderful to know that you found the room clean and well-decorated, and that you enjoyed the comfort of the bed and the convenience of the two large TVs. We're also glad you appreciated the great location and the helpfulness of our staff. Your feedback means a lot to us and serves as encouragement for our team to continue providing exceptional service. We look forward to welcoming you back for another enjoyable stay in the future! Best regards, Stef
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My wife and I spent 5 nights here. The location was close to the gay village neighbourhood and high-end Yorkville Ave. We were able to walk to most things we wanted to explore.
The hotel room was a cute, cozy, and clean apartment. We had a full kitchen, living space, bedroom, and bathroom with a rainfall shower. It was everything we needed to have a relaxing space to enjoy after a long day of exploring.
We only used housekeeping once since we were only there a few days. If we requested clean towels or toilet paper from the front desk it was brought up in less than 5 minutes.
A classic continental breakfast of muffins, croissants, yogurt and fruit was provided each morning.
We stayed in a “luxury king suite, one bedroom” booked through Hotels. ca and the room was wonderful. I’d stay here again.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip:“Luxury king suite - one bedroom” room 1405 was clean, bright, and modern.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from vishal Mistry, Guest Services / Front Office at Town Inn Suites
Responded Jul 25, 2024
Dear Valued Guest, Thank you for sharing your wonderful experience! It sounds like you and your wife had a fantastic stay and it's great to hear that the location worked so well for your explorations. It's also nice to know that the staff was responsive to your requests—prompt service can really enhance a trip. We’re glad to hear you'd consider staying again. That’s the best endorsement a place can have! Safe travels on your future adventures! Warm regards, Stef
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I cannot say enough about the amazing staff here. Check in and out is easy. The staff are polite, professional and efficient. I overbooked as I was coordinating for family members and they released the extra room with no penalty and no questions asked. Value for money is synonomous with the Town Inn Suites in Toronto, especially at a time when hotel stays have really sky rocketed. This still feels afordable without sacrificing expectations for clean and comfy stays. Having the extra room of a kitchen/living room and a one bedroom was perfect with multiple wedding guests staying here. The continental breakfast was great - croissants, yoghurt and lots of coffee in a clean dining area. There is parking (extra fee) and a an easy in/out drive so that checking in and dropping luggage is a breeze. This is a great place to stay when in TO and not far from key areas of interest. We stayed here a few years ago at Christmas also and happily the consistency from then til now is noteworthy.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from vishal Mistry, Guest Services / Front Office at Town Inn Suites
Responded Jul 25, 2024
Deay Valued Guest, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic experience at Town Inn Suites. Our team takes great pride in providing exceptional service, and it’s great to know that our efforts to make check-in and check-out smooth, as well as accommodating your needs, made a positive impact on your stay. We’re also glad you enjoyed the continental breakfast and found the dining area to be a pleasant place to start your day. Thank you for highlighting the convenience of our parking and location as well. We appreciate your continued loyalty, and it’s wonderful to hear that you experienced the same level of quality during your previous visit. We look forward to welcoming you back again soon! Safe travels! Warm regards, Stef
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I was so happy to find Town Inn Suites during my search for a place to stay in Toronto. I spent a full day researching different places for 2 families to try and keep cost down. I found a great deal on Expedia/TripAdvisor but wanted to book directly through the hotel, which I was able to do and the front desk price matched as they were able to see the live offer on Expedia. We loved our rooms and while you could tell the building was older and still needed work here or there, overall the room was wonderful and very clean. It was great to have so much space and not be cramped into one room with four people. We will definitely recommend Town Inn Suites to others and would stay there again when coming to Toronto! Considering the value of the suite, I would give it a 5/5 despite being an older building (If you are going to get hung up on little things like an older radiator or clean but older flooring, then maybe you should go somewhere else and pay three times the cost!) I had also worried about it not being "right downtown" but in the end, an Uber ride for four of us to the CN tower was only $13, and we were able to walk to the Royal Ontario Museum and Casa Loma, so travel was a breeze. Over all we really enjoyed our stay and appreciated having a two bedroom suite with a full kitchen during our stay.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from vishal Mistry, Guest Services / Front Office at Town Inn Suites
Responded Nov 28, 2024
Hello Sandras, Thank you for your review. Price match does exist when booking with the front desk agents. We appreciate your feedback. We look forward to welcoming you back.
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We stayed for four days at this hotel. we had a good time, the room was practically a studio apartment, with a living room with kitchenette with all appliances, a large bedroom and a bathroom that wasn't very large but with all the necessary services. good cleaning, although with the many rooms in the hotel, the room can also be made up in the late afternoon. We who returned around 4/5pm sometimes didn't find it set up.
the inconveniences are: THE ELEVATORS! there are 3, but in the morning and at peak times to get down from the room, it also happened to wait 15 minutes before finding an available lift.
THE BREAKFAST ROOM! very small so almost impossible to find a free table, but with the kitchenette in the room, we brought breakfast to the room.
all in all we recommend it!!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Hotel non centralissimo, ma comodo per la Metro.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An absolutely wonderful location, just off the shopping on Bloor Street and a short walk from UofT. Rooms are spacious and somewhat functional but with all necessary amenities. The staff is friendly and accommodating There is a daily cleaning service but more attention could be given to ensure that the room is vacuumed more often Overall, a comfortable stay
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Date of stay: December 2023Trip type: Travelled solo
Room Tip:Parking is available at a charge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from vishal Mistry, Guest Services / Front Office at Town Inn Suites
Responded Jul 25, 2024
Dear Valued Guest, Thank you for sharing your feedback! We’re delighted to hear that you enjoyed our great location and found our rooms spacious and comfortable. It's wonderful to know our staff made a positive impression on your stay. We appreciate your suggestion and we will certainly take that into consideration as we strive to improve our guest experience. We hope to welcome you back for another enjoyable stay soon! Warm regards, Stef
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A good central location with very nice hotel staff. There were however, A LOT of tiny fruit flies in my shower. Which i had to ask twice for them to get rid of. The nice cleaning lady tried her best but i think a few flew out the drain after she cleared it so i had to ask again. The bedclothes were stained in quite a few places but they were clean. The breakfast is in a dark tiny room with not enough seating and not the most amazing options. Sometimes i went down there after 8 and there was 0 seating. I would say if you want somewhere secure, not crazy expensive in the middle of toronto this is a good choice. I did initially book through expedia and put my credit card as payment card but then changed cards so it ended up them cancelling the hotel because the payment was declined. When i called them back they helpfully managed to rebook the room for me however it was a higher price than the initial booking. I noticed this when i got to the hotel and paid then realised more money was taken out than i was expecting (i dont use cad so i only remembered how much it was in my currency) the hotel staff helpfully managed to refumd some of the money but i think i had to pay $20 extra because they needed to choose from a price per night and so it ended up being a little bit more expensive. But thats fine as i wasnt missing $400. But yes, very nice staff!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Get to breakfast around 7 so you can get food and a seat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vishal Mistry
, Guest Services / Front Office at Town Inn Suites
Responded Dec 21, 2024
Thank you for your feedback! There was no record on file of flies in the shower. The breakfast is in our lounge in a nice cozy area in the hotel. Thank you again for your comments. We hope to welcome you back soon. Danny Front Office Duty Manager
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There are more places to choose from in the Toronto area.
PRICE RANGE
C$159 - C$293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
town hotel toronto, town inn suites toronto
LOCATION
CanadaOntarioTorontoDowntown / Church and Wellesley (The Village) / Church-Yonge Corridor / Old Toronto
NUMBER OF ROOMS
200
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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