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Windsor Arms Hotel

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326 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Toronto
Reviewed 14 November 2016 via mobile

This is one of my favourite places for either afternoon or twilight tea. There is a good selection of teas and the sandwiches, scones and deserts are never disappointing! The service is exceptional and the wait staff are efficient and experienced. The setting is comfortable as well. I have never been disappointed. The hotel's food is exceptional as are the...

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Thank TorontoFashionista
Reviewed 14 November 2016

Spent lots and lots of time researching hotels to spend NYE at in Toronto, finally settling on the Windsor Arms. Everything about this experience was phenomenal, starting with our free room upgrade upon check-in. The butler was funny and charming, and did not hesitate to provide us with anything we needed! We didn't attend the party hosted by the hotel,...

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Thank Adam A
Calgary, Canada
Reviewed 10 November 2016

What was once a iconic hotel has lost its luster. Overpriced, uncomfortable beds, bathrooms in desperate need renovations. Terrible room service, noisy. When I complained they did not care. They have lost a customer. There are so many better choices in the Yorkville area.

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1Thank Moniquestephanie
budapest
Reviewed 29 October 2016

We love to travel and always look for something special. We love the 'grand hotel' and also 'boutique' hotel style. This hotel is the combination of both. We were in the deluxe suit, it was comfortable and large with two children. The hotel is beautiful and the service is perfect with really polite, serviceful and friendly staff. Our favourite were...

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1Thank penny p
London, United Kingdom
Reviewed 8 October 2016 via mobile

We stayed in one of the one bedroom suites and had s wonderful stay. We were greeted by Kevin at reception who was extremely warm And friendly and had a great sense of humour. The breakfast staff also were extremely warm too, so would recommend this hotel for a relaxed stay in Toronto.

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Thank diamo_Ben
Reviewed 1 October 2016

We were upgraded to a large room with a large bathroom. The decor was beautiful: very traditional, high-end fabrics, dark furniture, great woodwork. Service was excellent; anything problematic was addressed rapidly. The staff was warm and friendly, and we received wonderful restaurant suggestions. Two negatives: the bathrooms need a thorough updating, and the hotel, including our room and bathroom, needs...

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Thank 24,813,579
New York City, New York
Reviewed 29 September 2016 via mobile

I recently stayed at the Windsor Arms, a beautiful old relic from a different age. Pros: the rooms are spacious and staff is eager to please. Cons: although breakfast is included- for a 5 star hotel the buffet is quite limited and ordinary. What saves it is your choice of omelettes. The windows in the rooms don't open past 6"...

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1Thank raraavis53
Toronto, Canada
Reviewed 7 September 2016

I stayed at the Windsor Arms Hotel on the night of my wedding. The hotel is in my favourite part of Toronto! Prior to my stay, I spoke with Danielle at the front desk. I told her about my upcoming stay and asked for a complimentary upgrade because I chose to stay at the Windsor Arms Hotel for my wedding...

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1Thank Dalhousie1
WindsorArmsHotel, General Manager at Windsor Arms Hotel, responded to this review

Hi Dalhousie1 Thank you for choosing to stay at the Windsor Arms on your Wedding Night. I hope you enjoyed your stay. I want to apologize for the confusion at front desk. Unfortunately we do not guarantee complimentary upgrades prior to check-in. Your arrival was during a very busy time for us at the Windsor Arms, and while The Windsor...

Bloomfield, Canada
Reviewed 7 September 2016

The location in Toronto is perfect, and this grand dame of a hotel is very accommodating. It has been around for a while and that is reflected in the generous scale of the rooms. Staff were terrific. Wasnt terribly impressed by the late night room service but I had arrived after they had stopped serving dinner and was grateful that...

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1Thank CMBBSMB
Jerusalem, Israel
Reviewed 7 September 2016

Dined one evening last week with a friend at the Windsor Arms Hotel kosher Dining Room. Not cheap but a very pleasant expereience. Polite and friendly waiter service. Luxurious surroundings. Excellent food - I had the grilled rib eye and my friend the braised ribs as the main course. Both excellent cuts prepared perfectly. Overall, an extremely positive experience to...

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Thank golouis99

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Staying in Midtown

Neighbourhood Profile
Midtown
Midtown is a dynamic part of Toronto with some of its most stylish high-rise residences and heritage buildings. The area sees busy shoppers with bag-laden arms balancing lattes in paper cups as they travel from one luxury brand to the next, taking advantage of the proximity of high-end shops. The reflecting pools, jogging trails, and nature treks of the Rosehill Revision are always a hub of outdoor activity, and after a workout from either running or splurging, many take advantage of the spas and massage parlors Midtown has to offer. Away from the bakeries, boutiques, and glamorous old theaters of the district's center, locals use the weekend to embrace the more suburban feel of Midtown's parks, tennis courts, outdoor markets, and the manicured grounds of Casa Loma, while families indulge the area's state-of-the-art playground and learning facilities. Of course, no high-brow district is complete without a healthy counter-culture: Midtown boasts some of the wildest street art and full-wall graffiti of any neighborhood in Toronto.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consecutively voted the #1 hotel in Toronto by Conde Nast Traveler Magazine, the Windsor Arms Hotel is nestled on a quiet street ideally located just steps away from Yorkville, the heart of Toronto's most fashionable shopping and entertainment district. An aura of warmth, discreet luxury, and the latest technology combined with our exceptional level of service makes Windsor Arms Toronto's most luxurious boutique hotel. Behind our century-old portals are 28 new luxury suites with 24-hour butler service. The Windsor Arms is host to the Courtyard Cafe - open for Sunday brunch and special events; Prime Steakhouse -open for breakfast, lunch and dinner and a full Vegan menu; the Tea Room for Afternoon Tea and Lounge twenty-two for tapas and cocktails. The Spa offers fully serviced individual treatment rooms, swimming pool and exercise facilities. ... more   less 

Additional Information about Windsor Arms Hotel

Address: 18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada
Region: Canada > Ontario > Toronto > Midtown
Price Range: $426 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Windsor Arms Hotel 5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Windsor Arms Toronto
Windsor Arms Hotel Toronto, Ontario
Hotel Style:
#12 Business Hotel in Toronto
#13 Romantic Hotel in Toronto
#17 Spa Hotel in Toronto
#20 Family Hotel in Toronto
#27 Luxury Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Arms Hotel staff and other travellers.
3 questions
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Questions? Get answers from Windsor Arms Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All suites hotel, I don't think there's a bad room in the place”
 of 5 bubbles L2562LApeterv, 15 Feb 2017 | Read review
“If you stay during the week, all rooms are quiet. If there is a function on the weekend, request a room on the 4th floor facing the street.”
 of 5 bubbles doctorcck, 18 Jan 2017 | Read review
“I am keen on the fourth floor.”
 of 5 bubbles msginthevillage, 4 Jan 2017 | Read review
“facing away from the construction site if possible”
 of 5 bubbles herbertundannettew, 25 Nov 2016 | Read review
“Deluxe suit is really quiet and comfortable”
 of 5 bubbles pennyp302, 29 Oct 2016 | Read review
5 of 5