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The Westin Prince Toronto

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861 Reviews from our TripAdvisor Community

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Showing 812: English reviews
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Montreal, Canada
Reviewed 5 days ago NEW

I have stayed many times at the Westin Prince over the years. Every stay, the experience is the same. Excellent customer service and a quality hotel. The rooms are a bit dated and in need of upgrades. However, they are comfortable, clean and very serviceable. The doormen, concierge and front desk staff are always helpful and welcoming. The restaurant servers...

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Helpful?
Thank George C
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear George, Thank you for your feedback! We are very happy to hear you have enjoyed your stay and our hotel amenities. We hope to welcome you back the next time you're in the city. Be Well, Natalie Lee

HOTEL’S FAVOURITE REVIEW
Reviewed 23 January 2017

We were greated vby two of the friendliest people ever, Matthew and his coworker (we didn't catch his name but he was soooo sweet and they were both genuinely interested in our stay and hoped we had a great time). We did room service, a bit steep on the price of things food wise, but we also were not disappointed...

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Helpful?
Thank Amber V
About Hotel's Favourite Review
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Amber, Thank you for your feedback! We are very happy to hear you have enjoyed your stay and our hotel amenities. We hope to welcome you back the next time you're in the city. Be Well, Natalie Lee

Montreal, Canada
Reviewed 1 week ago

I have stayed many times at the Westin Prince hotel over the years, it is a hotel that used to be independent as The Prince, catered to an Asian clientele and I guessed was sold to be part of the Westin brand. The hotel is located in York Mills in a non-descript strip mall galore part of Toronto that is...

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Helpful?
Thank Capncrunch17
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Guest, Thank you very much for your extensive feedback! We are very happy to hear you have enjoyed your stay and our hotel amenities. I will redirect your comment regarding the breakfast experience with our Restaurant Manager to ensure the quality of service is well kept. We hope to welcome you back the next time you're in the city....

Kingston, Canada
Reviewed 1 week ago via mobile

Stayed here for a wedding. Hotel is sizeable, on a large property. Lobby is beautiful. There is a modern bar in the lobby which is very nice though a little pricy ($8 for a domestic pint...). However the rooms are dated. Our shower tap dripped. Rooms were clean. There was a very small balcony but the door was set up...

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Helpful?
Thank Sean O
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Sean O, Thank you for your feedback. We appreciate your kind words about our beautiful 900 Lounge and the friendliness of our staff and cleanliness of your room. Please accept our apologies for the shower tap, the elevators and the inconvenience that may have come along with them. We do have extensive room renovations planed for the near future...

Corona, California
Reviewed 2 weeks ago

The hotel is in a perfect location for people visiting Toronto who have need to be in the North York area of the city. My husband and I were visiting relatives and they all happen to live in that area so the hotel was perfect to use as our base for all the visitation. Our room was ready when we...

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Helpful?
Thank Melanie M
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Melanie, Thank you for your feedback! We are very happy to hear you have enjoyed your stay and our hotel amenities. We hope to welcome you back the next time you're in the city. Be Well, Natalie Lee Social Media Coordinator

International Falls, Minnesota
Reviewed 3 weeks ago via mobile

Spent three nights in this urban setting hotel. Prices were a little high but included complimentary Internet and the best complimentary breakfasts. There are at least four restaurants on site but we were very underwhelmed with the Seasons for dinner. There are other restaurants within walking distance and the hotel is easily found by Uber drivers. The room was clean...

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Helpful?
1Thank LastCanadian__1
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Guest, Thank you for your feedback! We are very happy to hear you have enjoyed your stay and enjoyed our hotel's Seasons restaurant. We hope to welcome you back the next time you're in the city. Be Well, Natalie Lee

Regina Beach, Canada
Reviewed 3 weeks ago

A top notch breakfast buffet with good service and friendly wait staff. The room is modern, quiet, roomy and the bed quite comfortable. A nice workout room is another plus. All the staff is friendly and helpful. The hotel is conveniently located to bus and train service and many options for restaurants are nearby. A very nice experience, especially for...

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1Thank ScottAfghanistan
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Guest, Thank you for your feedback! We are very happy to hear you have enjoyed your stay and our hotel amenities. We hope to welcome you back the next time you're in the city. Be Well, Natalie Lee Social Media Coordinator

Atlanta, Georgia
Reviewed 4 weeks ago

Traveled to the GTA on business again and decided to give this hotel another try. Was greeted on arrival by friendly associates at the front desk who were attentive. Much to my surprise, I provided a complimentary upgrade to a higher floor. The bathroom appeared to be the only area of the room that had been remodeled, but the changes...

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Helpful?
Thank AtlantaScottyV
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Guest, Thank you for choosing the Westin Prince, Toronto. On behalf of my team, I do apologize for not meeting your expectations during your stay. I have redirected your comments to our Engineering department regarding the elevator issue and the Restaurant Manager regarding the Lounge service that you had received. We will ensure the issues that you had mentioned...

Reviewed 4 weeks ago

My wife and I booked this hotel and a block of rooms for our wedding guests. The general feedback from us and our guests was that the hotel was comfortable and clean. We had the executive suite and it was spacious and quiet. The facilities at the hotel were great, the outdoor pool was a plus as was the outdoor...

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Helpful?
Thank MikeyT1989
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Steve, Thank you for your feedback! We are very happy to hear you have enjoyed your stay and our hotel amenities. We do apologize for not creating a memorable experience for your special wedding celebration. I have redirected your comments to the Front Office & Housekeeping team to review. We hope to welcome you back the next time you're...

Chicago, Illinois
Reviewed 4 weeks ago

This was my second stay at this hotel. It's a good business hotel with rooms that are designed to get work done (large desk, good lighting, etc.). The rooms are good size but getting a little worn/dated, but very clean and well kept. The restaurant has a varied menu and worked well for a quick breakfast before heading out to...

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1Thank Joe F
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Joe, Thank you for your feedback! We are very happy to hear you have enjoyed your stay and our hotel amenities. We hope to welcome you back the next time you're in the city. Be Well, Natalie Lee Social Media Coordinator

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Staying in North York

Neighbourhood Profile
North York
North York is one of Toronto's most culturally diverse neighborhoods. Home to a number of cultural events throughout the year that celebrate the city's varied ethnic communities, it's always worthwhile to see what's going on in the area. Its cross-section of inhabitants include students and long-time residents, giving North York an eclectic feeling of being both local and international. Extremely family-friendly, its rivers, arboretums, and parks cater to outdoor activities, while its historical villages paint Toronto's history in exciting shades. Bumper cars, mini golf, and inexpensive shopping also help cater to the inclusive family feel.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Katsura- Westin Prince Toronto
Katsura- Westin Prince Toronto
Cuisines: Japanese, Asian, Sushi
Seasons- Westin Prince Toronto
Seasons- Westin Prince Toronto
Cuisines: American, Canadian, International
Gilaneh Restaurant
Gilaneh Restaurant
Cuisines: Middle Eastern, Persian
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Prince Toronto features 15 acres of inspiring parkland and access to all the city has to offer. Enjoy views of the skyline and parks from our guest rooms. 30,000 square feet of event space. ... more   less 

Additional Information about The Westin Prince Toronto

Address: 900 York Mills Road, Toronto, Ontario M3B 3H2, Canada
Region: Canada > Ontario > Toronto > North York
Price Range: $151 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Prince Toronto 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
The Westin Prince Toronto Hotel Toronto
Westin Prince Toronto
Westin North York
North York Westin
The Westin Prince Toronto Ontario
Hotel Style:
#31 Luxury Hotel in Toronto
#36 Business Hotel in Toronto
#43 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Prince Toronto staff and other travellers.
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Ontario, Canada
Inverness, Florida

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Questions? Get answers from The Westin Prince Toronto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I haven't had a bad room here yet.”
 of 5 bubbles R6622AWgeorgec, 24 Mar 2017 | Read review
“We had a corner room at the end of a hallway which was large and very quiet.”
 of 5 bubbles melaniem664, 14 Mar 2017 | Read review
“we had room 392 and it was massive”
 of 5 bubbles 871amberv, 23 Jan 2017 | Read review
“Check location of room on overall building it is a big hotel”
 of 5 bubbles bradylynnlecours, 7 Dec 2016 | Read review
“Every room is great. Don't be shy to ask the staff what you are looking for and they will find the right match for you!”
 of 5 bubbles AngelineM161, 7 Dec 2016 | Read review
5 of 5