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Grand Hotel & Suites

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Traveller (746)
Room & Suite (243)
Pool & Beach (59)
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Overview
  • Excellent52%
  • Very good33%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“music videos”(60 reviews)
“rooftop terrace”(76 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
Jun. 11Jun. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,160)
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451 - 455 of 1,857 reviews
Reviewed August 19, 2016 via mobile

The location is great for exploring the city and is very close to the main shopping area. The accommodation is clean and comfortable, but there were a couple of signs of wear and tear. Staff were very attentive and positive and an asset to the...More

1  Thank Dave R
Response from Greg E, Manager at Grand Hotel & SuitesResponded August 24, 2016

Dear Dave R, Thank you kindly for choosing the Grand Hotel & Suites Toronto! We are delighted to hear you enjoyed your stay! We are glad you had the opportunity to enjoy our amenities. Thank you for taking the time to comment on your stay,...More

Reviewed August 19, 2016

Breakfast is not free, this hotel Will charge you extra for warm milk! The breakfast selection were little. My baby doesn't normally eat at 8:30am and I asked if I can take some food away but the staff refused, so I asked to see the...More

2  Thank JFKtravel
Response from Greg E, Manager at Grand Hotel & SuitesResponded August 24, 2016

Dear JFKtravel, Thank you kindly for your recent stay at the Grand Hotel & Suites Toronto. We are sorry to hear your experience was not ideal. We always strive to provide exceptional service to our guests. Thank you for bringing this to our attention -...More

Reviewed August 18, 2016 via mobile

Just left this hotel. Great place. Lovely from the minute we walked in. Pool on the lower floor was really nice. Breakfast was ok. Something for everyone but not spoiled for choice. Rooms were a little dated in a way, but added to the character....More

Thank Rob H
Response from Greg E, Manager at Grand Hotel & SuitesResponded August 19, 2016

Dear Rob H, Thank you kindly for your recent stay at the Grand Hotel & Suites Toronto! We are delighted to hear you and your family were able to enjoy the rooms, amenities and location of the Hotel. Thank you for sharing your comments and...More

Reviewed August 16, 2016

The Grand Hotel is nice. Our room was a bit awkward tho. We stayed in a 2 bedroom 1 bathroom unit. Room 1718. One bedroom had no nightstands so you couldn't put your phone, water etc. next to you while sleeping. The other bedroom only...More

Thank KimQ978
Response from Greg E, Manager at Grand Hotel & SuitesResponded August 19, 2016

Dear Kim Q, Thank you for choosing the Grand Hotel & Suites Toronto. We very much appreciate you taking the time to comment on your experience. Your concerns will be thoroughly looked into and we will be sure to share your comments with all department...More

Reviewed August 15, 2016 via mobile

Stayed for 2 nights and was very happy with the value provided by the staff and the amenities offered. The room on the 10th floor had a wonderful view, a kitchenette with coffee maker and coffee, and a separate sitting area with second flat screen....More

Thank thinktankjp
Response from Greg E, Manager at Grand Hotel & SuitesResponded August 19, 2016

Dear thinktankjp, Thank you for your recent stay at the Grand Hotel & Suites Toronto! We love to read guest reviews and we are delighted to hear such positive feedback. We are glad to hear you were able to enjoy the amenities and the guest...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Heated pool
Indoor pool
Details
Price range
US$203 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Toronto
#14 Romantic Hotel in Toronto
#16 Spa Hotel in Toronto
#20 Business Hotel in Toronto
#23 Luxury Hotel in Toronto
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$203 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Toronto
#14 Romantic Hotel in Toronto
#16 Spa Hotel in Toronto
#20 Business Hotel in Toronto
#23 Luxury Hotel in Toronto
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (746)
Room & Suite (243)
Pool & Beach (59)
Dining (29)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
Questions & Answers
Ask a question
Angie P
April 16, 2018|
AnswerShow all 8 answers
Response from harrison292 | Reviewed this property |
Yes it’s open all year round, and is lovely even when snowing
2
Votes
Richard O
April 13, 2018|
AnswerShow all 10 answers
Response from Rouffedale | Reviewed this property |
Can’t comment on the Doubletree. But highly recommend grand hotel. Great rooms but the staff made it for me.
2
Votes
Room Tips
"Ask for a room facing towards the lake."
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"Staying in City of Toronto Ontario. This is a very Lovely Hotel, with very Helpful Staff. Highly recommend to..."
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"ask for higher floors to avoid the outside noise."
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"Rooms facing west (Jarvis St side) would have the best views"
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