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International Plaza Hotel Toronto Airport

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#77 of 131 Hotels in Toronto
GreenLeadersSilver level
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587 Reviews from our TripAdvisor Community

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There are newer reviews for International Plaza Hotel Toronto Airport
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Showing 556: English reviews
Whitehorse, Canada
Reviewed 4 weeks ago via mobile

The hotel was nice, the house keeper was so lovely! But the best part of our whole stay was the delightful chit chat with Anthony the concierge. If there is one thing that impacts me the most about hotel stays is the staff. The friendly or unfriendly staff can make or break your stay! I loved this stay, the staff...

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Helpful?
Thank GaetzGirl
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Hello, thank you for your review. We hope you stay with us again!

Reviewed 4 weeks ago

Got charged an additional fee on my credit card, was not informed of the additional charge at check in or check out. When I tried to call to get this problem fixed, the people on the phone did not care, did not bother to help and one lady was very rude. I called 3 separate times on 3 different days...

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Helpful?
Thank Printha M
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Hello, we are sorry for your recent experience with us. Please contact my assistant Penny Sourmpis at (416) 244 – 1711 Ext 3422 to discuss further.

Reviewed 4 weeks ago via mobile

There are some good things about this spot and some things to consider. It is a place to hang your hat. This hotel is beneath a direct flight path of Pearson International Airport - complete with blinking red lights on the roof! As well, at least where my room was it was next to a high traffic thoroughfare which made...

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Helpful?
Thank Scott R
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Thank you for taking the time to send your comments. The hotel will be renovating shortly as we transition to a Delta Hotel by Marriott. We do hope you will try us again!

Ontario
Reviewed 4 weeks ago

Booked for a date weekend away on tripadvisor, was looking for affordable yet still somewhat upscale and it delivered above and beyondfor 89$. Yes its going to be renovated soon apparently, so its not the most luxurious and fancy hotel (if you want that pay 300$ a night); however, it was friendly, fast check in, completely clean, bed was super...

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Helpful?
Thank loveswhiskey
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Hello, thank you for your review we hope to see you again!

Reviewed 1 November 2016 via mobile

Beautiful hotel thru out. Rooms clean and comfortable. Parking included with are stay for our week away without any worries. We stay at this hotel every time we fly out of Toronto. Excellent place and price.

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3Thank Lorali S
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Thank you for taking the time to review our hotel, we hope to see you again!

Toronto, Canada
Reviewed 1 November 2016 via mobile

We use this hotel every 3 mounths for a small con and love the staff here. Sure the rooms are a bit outdated but they serve the purpose we need. The shuttle is every 30min to pick u up at the airport.

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Helpful?
Thank Stew H
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Hello thank you for your review, we hope to see you soon!

Kingston, Canada
Reviewed 1 November 2016 via mobile

We stayed here as our travel agent recommended it over paying for Park and fly to park our car. The hotel is convenient to the airport and provides free shuttle service every 1/2 hour. This is a great service and the staff at the front desk answered all of our questions. I called the front desk and asked for a...

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Helpful?
Thank Dave P
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Thank you for taking the time to let us know about your experience. We appreciate hearing from you and wanted to let you know that we’re completing a renovation in all of our rooms. If you travel again to our area, we hope we have the opportunity to show you our improvements. As for the wake up call we will...

Brampton, Canada
Reviewed 30 October 2016 via mobile

I stayed at the property for a weekend event at the hotel. Unpleasant with the fact that I can smell the odor of Marijuana on the floor, and it made it bad. Not the staff's fault of course, it was the other hotel guests. Very disappointed with the fact that the property does not have microwave & refrigerator in the...

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Helpful?
1Thank Loretta D
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Thank you for the review. That is indeed unfortunate about another guests behavior. The hotel has a non-smoking policy of any kind and acts on this swiftly, when we are informed or housekeeping notices an issue. As for the microwave and fridge, we do have some available on request but not in all guestrooms. We do hope you will join...

Sudbury, Canada
Reviewed 29 October 2016 via mobile

Not a bad hotel, friendly staff, nice lobby, the rooms were good too, nothing fancy. Expensive parking is extra and some things need updating. Has a spa and big pool which is nice! Lots of things to do in the area, restaurants in walking distance.

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Helpful?
Thank Jenna D
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Thank you for taking the time to let us know about your experience. The hotel will be renovating all the guestrooms in the near future as we convert to a Delta Hotel by Marriott. I hope to have you stay with us again once our room renovations are complete.

Toronto, Canada
Reviewed 27 October 2016

I booked this hotel via a third party and I got what I typically call the "Third Party Punishment" that some hotels seem to hand out in regards to rooms: ones that are the oldest and in the worst part of the building. This room was on floor two and did not have these nice large windows that all rooms...

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Helpful?
Thank TorontoRobDT
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Thank you for your review. You are correct in saying the hotel will be going under renovations. We have started and will continue through 2017. We hope you will join us again in the future and we strive to improve.

430 photos of this hotel

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Staying in Etobicoke

Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
In early 2017 the hotel will be converting to Delta Hotels Marriott Toronto Airport & Conference Centre! This will come with some spectacular renovations to the lobby, restaurants, public space & of course guestrooms. Enjoy spacious accommodations just minutes from Toronto Pearson International Airport. Offering seamless stays and full-service amenities, our Toronto airport hotel is perfect for productive business trips and relaxing leisure travel, no matter if you are staying a night, a week, or longer.Each of the rooms and suites at our hotel in Toronto are warm, inviting, and outfitted with contemporary comforts. Property-wide complimentary Wi-Fi access and large in-room work stations make staying connected simple, and plush bedding, in-room dining, and flat-panel HD TVs with cable channels make every night relaxing.The Toronto Airport hotel features 60,000 square feet of flexible function space, ideal for business meetings, weddings, conventions and other occasions. Complimentary 24-hour shuttle service makes the five-minute drive to the airport easy, and our onsite fitness and business centres provide all the tools necessary for a seamless stay. The hotel showcases an indoor pool and a large hot tub, along with five onsite dining options - including a full-service Starbucks, Ginko Japanese, Harry's Bar, and Orchid Cafe. ... more   less 

Additional Information about International Plaza Hotel Toronto Airport

Address: 655 Dixon Rd, Toronto, Ontario M9W 1J3, Canada (Formerly DoubleTree by Hilton Hotel Toronto Airport)
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: $103 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — International Plaza Hotel Toronto Airport 3.5*
Number of rooms: 433
Reservation Options:
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Also Known As:
Doubletree By Hilton Toronto Airport Hotel Toronto
Doubletree Toronto Airport
International Plaza Hotel Toronto Airport Ontario
Hotel Style:
#5 Green Hotel in Toronto
#23 Spa Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from International Plaza Hotel Toronto Airport staff and other travellers.
8 questions
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Pembroke, Canada
3 months ago
Mansfield, Massachusetts

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Questions? Get answers from International Plaza Hotel Toronto Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think location of room matters.”
 of 5 bubbles Scoobster007, 13 Nov 2016 | Read review
“Ask for renovated one!”
  • Small closet
  • The smelly bathroom
  • One more
  • Another view
  • Though dated, spacious
  • Small window
 of 5 bubbles TorontoRobDT, 27 Oct 2016 | Read review
“Great hotel to leave your car parked while flying out of Pearson.”
 of 5 bubbles lisa4163, 25 Oct 2016 | Read review
“Away from elevators and ice machines”
 of 5 bubbles 387yvonnep, 12 Oct 2016 | Read review
“Ask for a higher floor, 10 and above for the view.”
 of 5 bubbles TravellerDave, 10 Oct 2016 | Read review
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