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Radisson Hotel Toronto East

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55 Hallcrown Pl, Toronto, Ontario M2J 4R1 Canada
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Traveller (127)
Room & Suite (249)
Dining (31)

About

#80 of 143 hotels in Toronto
Location
Cleanliness
Service
Value
This place is temporarily closed. Perfect for your upcoming business trip or vacation, the newly renovated Radisson Hotel Toronto East offers a wide range of premium services and amenities, as well as proximity to some of the best attractions and activities in Toronto. The hotel's ideal location places you close to the Ontario Science Centre, Toronto Zoo, home of the Giant Pandas, major shopping centres, and minutes from top dining and corporate destinations. Additionally, the hotel is only 15 km from downtown Toronto attractions like the Air Canada Centre, CN Tower, Rogers Centre and the Entertainment District. The Don Mills subway station is only 3 km away, making it easy for you to explore the city. During your stay at the Radisson Hotel Toronto East, take advantage of numerous conveniences, including complimentary Wi-Fi, Fitness Centre, Le Cafe Restaurant and Lounge and 7,500 square feet of event space that is ideal for meetings, conferences and social events. Make your reservation online today and discover why the Radisson Hotel Toronto East stands as one of the area's top hotels.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Concierge
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, French, Russian, Spanish and 7 more

Location

Full view
41Car recommended
Grade: 41 out of 100
50Restaurantswithin 1 km
0Attractionswithin 1 km
959Reviews7Q+A100Room tips
Traveller rating
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Most Recent
meha wrote a review Jun. 2021
1 contribution2 helpful votes
what a dumpy lobby filled with men just hanging out made me feel unsafe and unwelcome and the smell was less then inviting. the place looks like it needs a massive pressure washing and overhaul unless it wants to be a homerless shelter soon
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Ian E wrote a review Aug. 2019
Oxford, United Kingdom3 contributions7 helpful votes
Room ok - not an airport hotel in our view (add $240 if you want a downtown visit otherwise $80 - no transfer option despite what is discussed) Breakfast dismal - service surly and shocking. Almost nothing to eat and on asking for help with the toaster burning the bread we got the answer “automatic” no effort to help. And believe me that was the only option. Worst hotel breakfast and service ever!!
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Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from RadissonHotelGroup, Customer Care at Radisson Hotel Toronto East
Responded Aug. 10, 2019
Thank you for writing us a review. We're delighted to hear that you were satisfied with the room. On the other hand, it saddens us to know about the way the staff handled you concern with the breakfast at that time. Our goal is to provide our valued guests with a stay accommodation equipped with an exceptional customer service, and we're sorry if we fell short of your expectations. Your feedback is highly important to us as it helps us continually grow, evolve and improve our services. Hoping that you will give us another chance to prove ourselves worthy of serving you in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Casey1 wrote a review Dec. 2018
Lion's Head, Canada308 contributions123 helpful votes
Hotel has been renovated - nice look. Beds good, clean. Great location to easily walk to Toronto Congress centre, restaurants and easy access with 24 hour shuttle service to the airport. Cost to park $14. Restaurant on site. The only thing I found was that because there is no carpet the room we had was somewhat echo - y but not a reason to not stay there. They've done a nice job.
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Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RadissonToronto, Front Office Manager at Radisson Hotel Toronto East
Responded Dec. 7, 2018
Thank you for taking the time to review out property. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unhappy Customer wrote a review Dec. 2018
1 contribution10 helpful votes
The Hotel is dated and in needed much improvements to the rooms / lobby / restaurants etc. The lifts are dirty, I mean really dirty!. One of the lifts has been out of order for some time. What the Hotel does not tell fee paying customers is that the Hotel currently provides accommodation to refugees - mainly African and middle east origin well in excess of 100. Lower floors are mainly used for refugees. According to the Hotel Reception Desk, this is a long term programme to house refugees until they are permanently placed. There lots of kids in this hotel from an age range of 1 to 15. A yellow school bus comes regularly to pick up kids to school. Evening meal time is hectic in the lobby and restaurant area due to free food being given to refugees. Hotel has employed a security guard to manage the situation but no success. Although I have stayed at this Hotel few times in the past, I will not be staying no more until they sort out the cleanness of Hotel Lobby / Lifts etc. Hotel needs to be Open about housing refugees so that fee paying guests are fully aware!!
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Date of stay: November 2018
Location
Cleanliness
Service
Trip type: Travelled solo
Room Tip: Away from Lower Floors or next to Laundry Room on the 9th Floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
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Response from RadissonToronto, Front Office Manager at Radisson Hotel Toronto East
Responded Dec. 2, 2018
All hotels from time to time need to upgrade their furnishings and mechanics. Our ownership is currently in the process of addressing these issues. We are currently working on replacing the 2nd of 3 elevators.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trek55946819907 wrote a review Nov. 2018
1 contribution6 helpful votes
Hotel room was boiling hot and sleep was not possible due to sweating all night. The thermostat was not working and we couldn’t decrease the heat Early check in was not possible Beds are hard I would not recommend this hotel
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Review collected in partnership with Radisson Hotels
Date of stay: November 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from RadissonToronto, Front Office Manager at Radisson Hotel Toronto East
Responded Dec. 1, 2018
Although we never enjoy hearing that one of our guests had less than a perfect stay, we feel the comments such as yours allow to assess where we have opportunities to make improvements. Please accept our most sincere apologies that your stay was not to your satisfaction.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Glen F wrote a review Nov. 2018
Vancouver, British Columbia, Canada82 contributions44 helpful votes
Rooms are comfortable but the hotel lobby and common areas are dirty and untidy. Feels less like a Radisson and more like a sleazy motel. I would not recommend this hotel and would not stay there again.
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Review collected in partnership with Radisson Hotels
Date of stay: November 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
6 Helpful votes
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Response from RadissonToronto, Front Office Manager at Radisson Hotel Toronto East
Responded Nov. 27, 2018
We are sorry that certain elements of your stay fell short of your expectations. We assure you that the issues about the common areas raised will be explored and resolved.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Dream00940195769 wrote a review Nov. 2018
1 contribution18 helpful votes
Very bad experience. Please beware of pickpockets. In excessively crowded elevator someone took my wallet. The lady in front desk said "impossible in our hotel". I will avoid Radisson chain like a plaque.
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Date of stay: November 2018
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
10 Helpful votes
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Response from RadissonToronto, Front Office Manager at Radisson Hotel Toronto East
Responded Nov. 9, 2018
We are sorry that elements of your stay fell short of your expectations. We assure you that each issue raised will be explored thoroughly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul W wrote a review Nov. 2018
Edmonton, Canada2 contributions19 helpful votes
title says it all went over to vist with friends that where staying there ,and the lobby was like a kinder garden you could hardly hear yourself ,the noise, was a constant 1 elevator not working and the 1 that was working was being used as a toyby the kids pushing all the buttons ,and good luck complaining to the front desk
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Review collected in partnership with Radisson Hotels
Date of stay: October 2018
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip: my tip is dont stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
9 Helpful votes
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Response from RadissonToronto, Front Office Manager at Radisson Hotel Toronto East
Responded Nov. 2, 2018
We are sorry that your visit was not to your satisfaction. We are currently replacing all of are elevators. We are currently working on the second one. This is why it is not working. We do hope that you will give us another chance to redeem ourselves.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sightseer28874642102 wrote a review Oct. 2018
Sault Ste. Marie, Canada
Hotel staff are excellent. Rates very good. Lots of ammenities in walking distance. Hotel is a place of accommodation for refugees. Very hectic and busy as the children are seldom supervised and this does make the stay less than relaxing. We were there for medical issues so the hectic environment was not an issue but if we were vacationing, I don’t think I would stay there at this time.
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Review collected in partnership with Radisson Hotels
Date of stay: October 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from RadissonToronto, Front Office Manager at Radisson Hotel Toronto East
Responded Oct. 30, 2018
We thank you for taking the time to review the Radisson Hotel Toronto East. We are glad that are staff could accommodate you and found are rates to be reasonable. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
theheavyrain wrote a review Oct. 2018
Winnipeg, Canada40 contributions60 helpful votes
Ok hotel. Reasonable rate but not what you'd expect from Radisson in terms of comfort or condition. Needs a lot of updates. After a long night of work, I woke abruptly woken up by loudest noise right outside my room (on 6th floor), around 7 in the morning. Turns out there was some work that was being done and this guy needed to drill into concrete walls.. Honestly overall was an ok experience. Wouldn't stay here again for sure.
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Date of stay: October 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RadissonToronto, Front Office Manager at Radisson Hotel Toronto East
Responded Oct. 22, 2018
We appreciate you taking time to review the Radisson Hotel Toronto East. We are truly sorry that you were disturbed in the morning from the renovations. We are currently upgrading several areas of the hotel. We do hope that you will give us another chance in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
radisson toronto, radisson north york
LOCATION
CanadaOntarioTorontoHenry Farm / North York
NUMBER OF ROOMS
240
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Radisson Hotel Toronto East - UPDATED Prices, Reviews & Photos (Ontario) - Tripadvisor

Frequently Asked Questions about Radisson Hotel Toronto East
What are some of the property amenities at Radisson Hotel Toronto East?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Radisson Hotel Toronto East?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Radisson Hotel Toronto East?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Radisson Hotel Toronto East?
Conveniently located restaurants include Johnny's Hamburgers, Lin Garden Restaurant, and My Place Fish & Chips.
Are there opportunities to exercise at Radisson Hotel Toronto East?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Radisson Hotel Toronto East?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Hotel Toronto East offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Radisson Hotel Toronto East?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Chinese, and Hindi.
Are there any historical sites close to Radisson Hotel Toronto East?
Many travellers enjoy visiting Gibson House Museum (7.4 km).
Is Radisson Hotel Toronto East accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.