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Sheraton Toronto Airport Hotel & Conference Centre

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#41 of 132 Hotels in Toronto
Certificate of Excellence
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Sheraton Toronto Airport Hotel & Conference Centre
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757 Reviews from our TripAdvisor Community

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Showing 728: English reviews
Blind River, Canada
Reviewed yesterday NEW

We took their free shuttle from Pearson. Upon entering we greeted with a warm sincere smiley face. Her name was Jody. We exchanged some humour. Jody is a very pleasant, friendly and genuine person. She checked us in and solved a small problem with my wife's allergies. I would love to have someone with her personality and warmth working for...

Thank Carreraguy2017
Kelowna, Canada
Reviewed 2 days ago NEWvia mobile

Stayed at the Sheraton one night on route to Jamaica. Pooja contacted us ahead of time to see if we needed anything. My husband asked if they could have chocolate covered strawberries at check in as a happy birthday! Not only were there strawberries, but a birthday card as well. What a great way to make us feel welcome. We...

Thank KLOM-Kelowna
Miami, Florida
Reviewed 4 days ago NEW

The quality of the hotel was good for a business stay. The staff were nice and my room was ready upon my arrival. the front desk was difficult to find since the hotel is so large but the location was smack dab in the middle of Toronto's nightlife. Good choice for business travel

Thank Yonne M
Woodstock, Canada
Reviewed 1 week ago via mobile

Stayed here January 2017 for a night before a flight out the next morning. I was worried about the noise as the airplanes fly right overhead but it was pretty quiet inside the room. I'm a light sleeper and it didn't wake me up once. Rooms are clean and spacious. The lobby restaurant/bar was okay food but service was quite...

Thank bronjr001
Sarnia, Canada
Reviewed 2 weeks ago

Two staff members were outstanding. In the restaurant, Hector and room service Kazi. They both went out of their way to help us and were very pleasant about the service they were providing. I did not get the names for the front desk and bell hop but they were also very nice.

Thank William062
Tampa, Florida
Reviewed 2 weeks ago

Although we waited the usual 45 minutes at 3:00am the hotel itself and the room and comfort and ambiance was really nice. Wish we had longer to enjoy breakfast and the pool We have tried the Gateway Sheraton and the Four Points but they were pricy and not worth it four a short stay over night like ours. I do...

Thank junglefun123
Reviewed 3 weeks ago via mobile

The pillows and beds are super comfy! The breakfast buffet was pricey and was just okay to me. Nice rooms but if you drive you will have to pay $10 a day parking even while staying at the hotel! Go figure

Thank Rayna R
Ahmed P, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us on TripAdvisor. I am happy to hear that you enjoyed the comfort of our pillows and Sheraton Sleep Experience Beds- they are a guest favorite! I apologize that you did not find our breakfast buffet to your liking, we endeavor to wow all of...

Reviewed 3 weeks ago

This is not the Sheraton hotel that used to be located at terminal 3 nor is it the Sheraton Gateway hotel so you must take a shuttle for a ten to fifteen minute trip. Once there you will find it a friendly an efficient place, quiet although you will still hear the occasional plane. Rooms are clean and modern. The...

Thank Jruedy
Simcoe, Ontario, Canada
Reviewed 4 weeks ago

Stayed here for the Baseball Ontario Best Ever Clinic. First great surprise, I showed up about 5 hrs. before check-in but they had a room ready for me to take! The staff were very friendly, even the housekeeping lady that had my room (317) always had the biggest smile, you just had to say hi and smile back at her!...

1Thank Mark B
Ahmed P, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us on TripAdvisor. It was a pleasure having Baseball Ontario with us over the weekend! I am happy to hear our staff made you feel welcome, and you enjoyed our newly renovated rooms. We look forward to welcoming you back with us once again Have...

Kingston, Canada
Reviewed 4 weeks ago via mobile

Arrived to a clean and welcoming lobby, which carried through at the front desk. Room was very modern with multiple outlets for charging devices, easy light control from the bed, nice TV, and a fridge. Comfortable chair in the room as well as a desk with great office chair. Beds were extremely comfortable. Would definitely stay here again.

3Thank betster28

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Staying in Etobicoke

Neighbourhood Profile
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
Explore this neighbourhood


  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Toronto Airport Hotel & Conference Centre can host large scale events and offers free shuttle service to the airport. ... more   less 

Additional Information about Sheraton Toronto Airport Hotel & Conference Centre

Address: 801 Dixon Rd, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: $124 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Toronto Airport Hotel & Conference Centre 4*
Number of rooms: 249
Reservation Options:
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Also Known As:
Sheraton Toronto Airport Hotel And Conference Centre
Renaissance Toronto Airport Hotel
Toronto Renaissance
Sheraton Toronto Airport Hotel & Conference Centre Ontario
Hotel Style:
#27 Business Hotel in Toronto
#28 Family Hotel in Toronto
#29 Luxury Hotel in Toronto
#45 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Toronto Airport Hotel & Conference Centre staff and other travellers.
14 questions
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Questions? Get answers from Sheraton Toronto Airport Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors to keep a birds eye view of the city”
 of 5 bubbles YonneM, 16 Feb 2017 | Read review
“Chose runway view”
 of 5 bubbles terreym2014, 23 Oct 2016 | Read review
“Good accessibility, clean views”
  • View from the room
 of 5 bubbles 691renef, 22 Oct 2016 | Read review
“Pick the ground floor, its closer to the pool”
 of 5 bubbles 490heatherz, 3 Oct 2016 | Read review
“All rooms are renovated and very good. ”
 of 5 bubbles 288asm, 30 Sep 2016 | Read review
5 of 5