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Sheraton Toronto Airport Hotel & Conference Centre

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#41 of 132 Hotels in Toronto
Certificate of Excellence
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Sheraton Toronto Airport Hotel & Conference Centre
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761 Reviews from our TripAdvisor Community

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Showing 732: English reviews
Saint John, Canada
Reviewed 9 August 2014

We stayed here overnight before catching an overseas flight. Service was great and restaurant services were outstanding. Thanks to Aneesa on front desk all her assistance. She does a wonderful job, has a delightful sense of humor and well represents the hotel. Kudos to her.

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Helpful?
1Thank Howie T
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Howie T, Thank you truly for your Review on Trip Advisor, we truly appreciate your feedback. We are glad you had a great experience at our Sheraton, and we sincerely express our appreciation for mentioning the great Services of our Olio Restaurant Team and Aneesa at our Front Desk. Our people make the difference, they believe in making our...

The Hague, The Netherlands
Reviewed 8 August 2014

I am a flight attendant and travel once in a year to Toronto. The Hotel is very clean and quiet. People who are working there are very friendly. especially the reception: Michael, Joseph, Aneesa. And in the restaurant: the asian lady. i TRAVEL a lot for my work and I would really recommend this hotel!!!!!! Good luck Dutch Flight attendant...

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Helpful?
1Thank Fabienne L
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Fabienne L, We truly appreciate your feedback on Trip Advisor! Thank you for appreciating the friendliness of our Associates and mentioning them in your Review. We also appreciate and welcome your gesture to Recommend our Hotel. We certainly look forward to Welcoming you back, we love your Crew!! Sincerely, Joseph B

Reviewed 4 August 2014

I was here for a convention, and the space for conventions in conferences was amazing. Large, stylish common areas made that experience great. Staff were friendly and always willing to engage in small talk; and the hotel bar was able to make a perfectly acceptable Starbucks-branded latte with freshly ground espresso. The room itself was, oddly terrifying. Not that anything...

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Helpful?
1Thank Overbird
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, We are delighted to know you had a great experience at the Conference and our Hotel. Thank you for acknowledging the friendly service provided by our Staff, we truly value their service. Although the landing of the Aircrafts seems to be very close over the hotel, truly, our guests enjoy the experience, like you found it to...

Toronto
Reviewed 2 August 2014

We have stayed here for many work conferences as well as when flying out of Pearson Airport. The hotel is clean, well priced, and staff are always friendly and helpful. There is also an airport shuttle that picks you up right at the front door which is great. What I appreciate most about this hotel is the parking. The lot...

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Helpful?
Thank Saphire81
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, We truly appreciate your Loyalty and Business to our Sheraton. Further more, we sincerely acknowledge with thanks, for appreciating our Hotel, our Parking facility and commending our Staff on their services. We look forward to Welcome you back, Sincerely, Joseph B

Portsmouth, New Hampshire
Reviewed 30 July 2014

The Sheraton was a pleasure to stay at. The biggest quality of the hotel (beyond the immaculate state and grandiose appearance) was the outstanding service provided by all of the people at the check-in desk, the server at the lobby bar and restaurant, and even the room service. The hotel is simple and fairly standard for airport hotels, but the...

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Helpful?
1Thank JoelStJean
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for your valuable feedback through your review on Trip Advisor, we truly appreciate your feedback. We truly appreciate your positive feedback commending our Staff, their Services and our Hotel. Whenever your travel brings you through Toronto again, please do visit us, as we will be looking forward to Welcoming you back, Sincerely, Joseph B

Reviewed 29 July 2014

This is one of the best hotels to stay, especially these who travel for business. Their club lounge service is super and you would feel at home. The front desk staff are not only nice and considerate, but also would like to walk extra miles to help. I witnessed they worked so hard to help those guests whose planes were...

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Helpful?
1Thank Yali L
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Yali L, We truly appreciate your excellent review on Trip Advisor following your recent stay with us. We are delighted to know your stay with us was successful and that our Teams walked the extra mile to ensure guest satisfaction. Thank you for also mentioning Orlando at our Sheraton Club Lounge, he truly makes our guests feel Special and...

Ottawa, Canada
Reviewed 23 July 2014

The staff here are friendly and very helpful. I want to thank Aneesa, Orlando, Michael and Val. Joseph thank you very much for organizing my stay this week. The staff make me feel like I am at home away from home.

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Helpful?
1Thank tony p
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Tony P, We are thrilled to know our Sheraton is your 'Home away from Home'. Our sincere thanks for mentioning and appreciating the services of our Associates. It's our pleasure to always Welcome you and we promise you Great Stays always!! Sincerely, Joseph B

Montreal, Canada
Reviewed 15 July 2014

I have been staying at this hotel now for six months almost every other week. The location is excellent within close proximity to the airport and many restaurants. The staff is always warm and welcoming. In the morning when I have breakfast in the lounge I am always greeted with a warm hello and even though it is self serve,...

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Helpful?
1Thank Steven S
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Mr. Steven S, We truly appreciate and thank you for your Loyalty and your Business. It's our pleasure always, to Welcome you to our Sheraton and rest assured, we will continue our Warm Services and Care at all times. we look forward to welcoming you back soon again, Sincerely, Joseph B

Vancouver, Canada
Reviewed 6 July 2014

I am a Gold SPG member and I had booked into a Club Lounge room to get all the great extras included. I went to bed early and slept until 6am then went to get my breakfast in the Club Lounge but there was no oatmeal. Due to my special diet I needed to eat that and did not want...

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Helpful?
Thank Passat
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, We truly appreciate your Loyalty to Starwood Hotels & Resorts. We at Sheraton, always strive for the best "Customer care" for our guests, we always go above and beyond to ensure Guest Satisfaction. Unfortunately, there was some mis-understanding in regards to your Oatmeal request. As per our understanding, our Associates and Manager on Duty did offer to...

Castlecrag, Australia
Reviewed 4 July 2014

This hotel cost me $A123 on their website as a ‘super last minute pre-paid offer’. Unquote. Room 526 King bedded room July 3, was not a $123 hotel room! It might be airline crew room grade, but not for anyone else. It was near 1am and we flew out at 7am so was too tired to go down and argue...

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Helpful?
Thank ozstamps
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, We sincerely apologize if our Sheraton has not met your expectations. We certainly will appreciate if you could connect with me directly at your convenience, so we have the opportunity to discuss your stay experience on the whole. Sincerely, Joseph B 416-675-6100

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Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Sheraton Toronto Airport Hotel & Conference Centre can host large scale events and offers free shuttle service to the airport. ... more   less 

Additional Information about Sheraton Toronto Airport Hotel & Conference Centre

Address: 801 Dixon Rd, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: $128 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Toronto Airport Hotel & Conference Centre 4*
Number of rooms: 249
Reservation Options:
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Also Known As:
Sheraton Toronto Airport Hotel And Conference Centre
Renaissance Toronto Airport Hotel
Toronto Renaissance
Sheraton Toronto Airport Hotel & Conference Centre Ontario
Hotel Style:
#27 Business Hotel in Toronto
#28 Family Hotel in Toronto
#29 Luxury Hotel in Toronto
#45 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Toronto Airport Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Sheraton Toronto Airport Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Airport side is noisier if you want to sleep in ask for the back side”
 of 5 bubbles Wildesmith, 20 Feb 2017 | Read review
“Chose runway view”
 of 5 bubbles terreym2014, 23 Oct 2016 | Read review
“Good accessibility, clean views”
  • View from the room
 of 5 bubbles 691renef, 22 Oct 2016 | Read review
“Pick the ground floor, its closer to the pool”
 of 5 bubbles 490heatherz, 3 Oct 2016 | Read review
“All rooms are renovated and very good. ”
 of 5 bubbles 288asm, 30 Sep 2016 | Read review
5 of 5