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This will be our 3rd time our team has visited this hotel. The staff are very friendly, the rooms, hallways, etc are a little worn and dated. Some fix ups are definatley needed. The games room downstairs needs some work as well as the atrium. Main reason for our trips have been hockey tournaments so the main draw is the pool area for the kids which is great.
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Date of stay: January 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zabina M, Manager at Delta Hotels by Marriott Toronto East
Responded Feb 25, 2020
Dear Valued Guest, Thank you for taking the time and commenting on your stay. Our team at the Delta Toronto East is consistently striving to exceed our guest expectations by being friendly and accommodating yet professional. Rest assured I will be sharing your comments with my team members. We look forward to welcoming you again. Regards, Zabina Delta Hotels by Marriott Toronto East
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Stayed for one night on 18/10 and have mixed feelings about the place. Location is excellent, just off the freeway but, given the suburban location, parking should be free to residents. Had two rooms on second floor with internal windows overlooking the swimming pool atrium. Both bedroom carpets were badly stained and our room was not as clean as I would have liked. Bedrooms were slightly small but beds were comfortable and ensuite was well presented. Bar grille had very poor table service. Starters were delivered ten minutes apart and requests for drinks from the waitress, twice, did not arrive until we went to the bar ourselves. Breakfast was alright but the scrambled egg was overcooked. On the plus side the staff were very friendly and our children liked the pool although I found the water cold. Whirlpool tub was ineffective.
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Date of stay: October 2006
Value
Rooms
Location
Cleanliness
Check-in / front desk
Service
Business service (e.g., internet access)
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at the Delta on about a dozen consecutive weekends during the Winter of 2003 while visiting a sick relative. We chose the Delta initially because of its proximity to Hwy 401 and because it was situated only a short drive from the hospital (Scarborough General) where the relative was admitted. We've subsequently stayed there on several other visits to Toronto. I grew up in Scarborough, where the Delta is located, know the area quite well, and have relatives there, so the location is pretty convenient for my needs. Rather than driving downtown, we parked at the Kennedy subway station, which is just a mile or two south of the Delta, and we can be at Yonge and Bloor in less than 20 minutes. For many of the visits that winter our daughter came with us, so we selected a "premier" room, which had a king-size bed and a pull-out bed in a small sofa located near a bay window. We stayed at the Delta so often, in fact, that we got to know which room had the most comfortable beds and would request that room specifically (the bed in that room -- sorry, I forget the room number -- was very comfortable indeed). During that winter, a SARS outbreak in Toronto frightened away many travellers, so we often had the feeling we were the only guests (though I'm sure there were others). Occasionally there were the inevitable noisy hockey teams, but for most part the hotel was almost eerily quiet, which was exactly what we were looking for. The lobby of the hotel is quite attractive, and has some interesting features which result from the building of additions. As you walk away from the front desk toward the elevators for the tower, you cross a bridge over a large indoor swimming pool. Overlooking the pool are a number of balconies of rooms in what was probably the outside wall of the original building. The "premier" rooms are comfortably sized; as I mentioned, they have a small sitting area near a bay window with a couch. Furnishings were always in good condition with little sign of wear. Bathrooms were well equipped with shampoo, conditioner, moisturizer, mouthwash, and a small sponge in a resealable plastic case for cleaning shoes. The TV in the room is large and mounted on a pull-out rack so it can be viewed from just about any location in the room. Several telephones, including a cordless phone, are located in the room, and there are data ports accessible through a connection at the desk. The TV had a wireless keyboard and what I think was a game device, though I never used either. On one of our stays, we were upgraded to the "signature" floor. Rooms on this floor were a little smaller than the premier rooms (they had no sitting area), but they did have a few perks that were enjoyable: free bottled water; turn-down service with chocolates on the pillow and a little card with the next day's weather forecast; bathrobes; a CD player (CDs could be borrowed from the concierge on the floor), and a free hot breakfast (there were probably other perks which I've forgotten). The Delta has three restaurants, all of which we tried at one time or another. There's a sports bar which serves competent but unexceptional sandwiches and pub food. A slightly more upscale and pricey restaurant featuring a buffet and menu is located next to the sports bar. The food was reasonably good there, but better food at lower prices is available in one of the many restaurants in the area. The best restaurant is Sagano's, a Japanese restaurant located on the top floor of the tower. Sagano's is fairly expensive but worthwhile if you're looking for a special, slightly exotic treat and aren't frightened by chopsticks. If you're looking for something to do during your stay, there's a multiplex movie theater in a mall on the other side of Hwy 401 (the 401 is about 20 lanes wide there, so though the theater is technically "across the street," it would be quite a walk on foot). For power shopping, the Scarborough Town Centre is a five minute drive away. The Metro Toronto Zoo is about 25 minutes away, and the subway station nearby as I already mentioned connects you to the rest of the city (Toronto has an excellent public transit system; I didn't learn to drive until I moved away because it seemed so unnecessary). The relative we were visiting passed away that spring, and I have many bittersweet memories of times spent late at night in our room at the Delta, coming to terms with her condition. The Delta was the perfect place to stay at such a difficult time in our lives.
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Date of stay: March 2003
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Omg! Would not recommend! The door lock broke while we were in the room! We were trapped inside our room for at least 30 minutes before anyone came. Thankfully we were able get out through the connecting room, which was so embarrassing! The family beside was were confused and also concerned for the safety of their children! The night manager was "kind enough" to "upgrade" our room to an elete room and set the expectations that our room and parking would be complimentary. This however was not the case! When checking out, the associate at the time Amber was rude, sarcastic and continued to roll her eyes at my family and my very angry partner. She reluctantly provided for us the managers card and contact information. The front desk manager Aroon Gurung was not any better! Accusing my significant other of "yelling, swearing and thretneing" Amber which was not the case at all! All in all I did feel as though I was valued as a customer, would not recommend!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zabina M, Manager at Delta Hotels by Marriott Toronto East
Responded Jan 27, 2020
Dear Guest, Thank you for taking the time to comment. Upon review of our records, we have already noted that this issue was already brought up to hotel management's attention and was appropriately addressed. Regards, Zabina Delta Hotels by Marriott Toronto East
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I stayed here many times prior to Covid and at the time I was quite satisfied. The location was very convenient for me and I "thought" the staff was nice. Id go there and spend christmas. Since Covid, Not allowed to book any rooms until JUNE 2021 (til they change it again) all because theyd rather "street people" to stay there over paying guests. So much damage was done to the hotel I once loved. street people bring bed bugs etc but delta prefers them. Sadly I lost all respect for Delta. I am happy however I found somewhere although its further, it is better, cleaner, quieter and alot cheaper than Delta.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zabina Meghji, Sales at Delta Hotels by Marriott Toronto East
Responded Jan 14, 2021
Dear Valued Guest, Thank you for sharing your comments with us, it is commentary such as yours that will help us in attaining our goals. We would love to have you come back in the future once the hotel opens up to the public. The hotel has to do its part in the community to help prevent the spread of COVID-19. Rest assured I will be sharing your comments with the Executive Team. We look forward to welcoming you back. Regards, Zabina Meghji
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Careful about staying at this hotel. They are currently housing the homeless and majority of their space is used for the shelter. Since the Delta has been turned into a shelter there's been increased garbage to the area, loitering, and safety issues.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Learned at check-in that they were housing the homeless. While I admire the initiative, I strongly believe that they should make this clear to guests *before* they arrive, so they can assess the risk and make other arrangements. Many people around the lobby, common areas and elevators - no masks, no social distancing and no evidence of sanitizing. The homeless people staying here and the paying guests deserve better.
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Date of stay: July 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zabina Meghji, Sales at Delta Hotels by Marriott Toronto East
Responded Aug 25, 2020
Dear Guest, Thank you for taking the time to comment. We have already noted this issue and this was already brought up to the hotel’s management. Kind Regards,
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Very nice hotel located very close to the highway, stayed in this hotel part of our Canada tour for 2 nights except that it is slightly located outside the city. Hotel was very good and comfortable. Very nice breakfast and very comfortable rooms.
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Date of stay: July 2019
Location
Cleanliness
Service
Room Tip:Â Did not find any great view from the room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zabina Meghji, Sales at Delta Hotels by Marriott Toronto East
Responded Aug 25, 2020
Dear Valued Guest, Thank you for sharing your recent experience at the Delta Toronto East and also highlighting the convenience of the hotel’s location to the highway, such as the 401 and 404. I am delighted to read that you enjoyed the comfort of our guestrooms. We look forward to welcoming you back. Regards, Zabina Meghji
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Excellent value! The hotel is very clean and the staff was very polite and helpful. Our room was bright and clean with comfortable beds. The breakfast buffet was fantastic. We all really enjoyed the pool and our children loved pool slide.
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Date of stay: March 2012
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Azhar_Kheraj, Guest Services Manager at Delta Hotels by Marriott Toronto East
Responded May 4, 2012
Dear Valued Guest, Thank you for sharing your wonderful comments on TripAdvisor. At the Delta Toronto East we truly strive to provide our guests a superior level of service and product and comments such as yours only prove that we are heading in the right direction. We look forward to welcoming you again. Regards, Azhar Kheraj
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Great service, salt water pool, etc... but we got bed bug bites! It is a shame because otherwise it was very nice. We got there late (10pm) and had great food and service, and had fun at the pool the next morning.
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Date of stay: May 2014
Rooms
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Azhar_Kheraj, Guest Relations Manager at Delta Hotels by Marriott Toronto East
Responded May 30, 2014
Dear Valued Guest, Thank you for taking the time to share your experience with us. While I was very happy to hear that your stay was enjoyable, it was disappointing to read your comments pertaining to bites. The Delta Toronto East has never had an issue in the past given our deligent prevention process. Per the comments mentioned, we have brought in a pest control company to evaluate the room. I would appreciate the opportunity to discuss this matter and share the results with you. Please contact me at azhar.kheraj@deltahotels.com. We look forward to welcoming you back. Regards, Azhar Kheraj
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Sorry but I am not sure if they have adjoining rooms as I just booked a double room for myself and my adult grand daughter in the main tower...
Having said that, I would imagine they do have adjoining rooms as they have a massive 'pool and water play area' and I did see a 'wing of the hotel' looking out onto that area.. there were many families in the pool so it is quite possible they cater for families with adjoining rooms.. Why don't you call them.. I am sure they can advise you.
Thank you for the question.
I was wondering which location you are talking about because they have many campuses?
If you are talking about UTSC, it is 9km, about 9-10 mins approximately depending on traffic.
Please let us know if you have any further questions.
Thank you,
The rooms are quite similar, the main difference is the location and the rooms on the 11-14th floors have a mini fridge in the rooms. The rooms on the higher floor are quieter in terms of noise from outside the hotel, ie highway.
Please let me know if you have any further questions.
Thank you,
There are more places to choose from in the Toronto area.
ALSO KNOWN AS
delta toronto east scarborough, delta scarborough, scarborough delta
LOCATION
CanadaOntarioTorontoAgincourt South-Malvern West / Agincourt / Scarborough
NUMBER OF ROOMS
371
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