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DoubleTree by Hilton Hotel Toronto Downtown

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108 Chestnut Street, Toronto, Ontario M5G 1R3 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$132
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US$132
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Traveller (601)
Room & Suite (522)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20-12-03 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Toronto Downtown
Updated 20-12-03 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#60 of 141 hotels in Toronto
Location
Cleanliness
Service
Value
Travellers' Choice
A landmark hotel in the heart of downtown Toronto located at 108 Chestnut St., Toronto in the city's business hub. Conveniently located close to major Government Offices, Nathan Phillips Square, City Hall, World Class Hospitals, Universities, US Consulate & Diplomatic Missions, Toronto's Eaton Centre, Yonge/Dundas Square, TTC subway, underground PATH, major attractions and points of interest. The hotel features 490 modern non-smoking guest rooms including 34 suites. The standard guestrooms consist of the choice of standard king, queen, or two double beds. The 26 two-room suites boast kitchenettes and separate living area, are ideal for extended stays or guests looking for additional space. The hotel also has 4 Junior Suites which have an open-concept layout with kitchenettes as well as 4 Executive Suites, all of which are located on the 25th and 26th floors. The suites are large enough to accommodate intimate corporate meetings or receptions.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle tours
Walking tours
Children's television networks
Car park
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
On-demand films
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, French, Spanish, Chinese and 9 more
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
256Restaurantswithin 0.5 km
27Attractionswithin 0.5 km
2782Reviews65Q+A100Room tips
Traveller rating
  • 1,105
  • 1,069
  • 341
  • 135
  • 132
Time of year
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Popular mentions
WorldTravelerPTM wrote a review Nov. 2021
1 contribution
Staff is incapable of communicating with customers. They even arbitrarily increased the room rate without letting me know, and overcharged me in the final bill statement. When I called for correction, Sweatha hung up on the phone. I then called the hotel for about one hour, nobody picked up the phone call and I heard hang-up sounds several times.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2021
Value
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Jem wrote a review Aug. 2021
Winnipeg, Canada22 contributions36 helpful votes
Hotel's Favourite
My fiancé and I stayed at this hotel for a few days as part of a spontaneous trip to Toronto. Since we did not have a car, we pretty much had to walk everywhere. The hotel was SO central to everything and we were able to sight-see on foot. The room itself was amazing! We’ve never stayed at a Hilton hotel before, but we will definitely be back. The room was pristine. I am a former housekeeper of four years, so I know what is clean and what is not. The view was okay from our high-floor room - it was just other buildings and lots of construction. Fun times in Toronto! Cant wait to be back :-)
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Date of stay: August 2021Trip type: Travelled as a couple
1 Helpful vote
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JamesSPCummins wrote a review Nov. 2021
Halifax, Canada181 contributions94 helpful votes
Temperature is always an issue with us in our room - and this place allows you to set it at will, not common! Big comfortable king bed and wide screen television good for late night watching after your night on the town. The location of this hotel is by Dundas Square, Kensington Market, King Street, Queen Street West, Front Street - all walking distance. Also right behind City Hall which holds big evens in their courtyard. Tip: don't use their exhorbitant parking, just drive half a block to said City Hall for $8 per day weekend parking. The bartenders are very friendly, and go out of their way to take care of you. Highly recommend!
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Date of stay: November 2021
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Lubiere wrote a review Nov. 2021
Ottawa, Canada4264 contributions225 helpful votes
+1
Booked via Hilton.com for 159$ for one night. I flew in on a morning flight at YTZ and arrived at the hotel around 10h30AM. As a gold member, i got access to a room quickly. Check in was super friendly, and welcoming. Was offered breakfast as gold member but took points (1000). Room provided on a lower floor had a queen bed, clean bathroom, good LCD TV with good channel selection, fridge and good wifi. The gym was bigger than expected and well equipped, with treadmills, ellipticals, bikes and weights. The pool was also decent sized but busy. Plenty of dining options in walking distance. Good stay overall.
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Date of stay: October 2021
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Doug90210 wrote a review Nov. 2021
Montreal, Canada26 contributions48 helpful votes
Hotel occupancy rates in the city are historically low, and Doubletree is generally a consistently reliable brand so I felt confident booking this room. Although the room was clean and the service at the front desk was great, it was clear there were a lot of cuts as this wasn't really anywhere near the pre-pandemic level of service I expected from Doubletree. First of all, the cookie is gone. Yes, it's minor, but that really was an amazing thing that kind of made Doubletrees unique. To add insult to injury, they still have the visuals of this delicious memory around the hotel to remind you what you aren't receiving when you check in. I even called down and was told that it wouldn't be returning anytime soon. Second, housekeeping has been reduced. I was here for a 5 day stay and my room was only cleaned once. Again, COVID-19 was to blame, but most hotels have restored their service levels and are back to daily service, so this was pretty irksome. I totally get the staffing shortage, etc., but to me this wasn't really acceptable. Other than that, rooms are good if not a bit small. It's your typical 4-star hotel but the room rates are historically low at this property and it's attracted some less than savory characters, so I'd keep the deadbolt on the door if I choose to stay there again.
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Date of stay: October 2021
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Trip type: Travelled on business
Room Tip: Ask for a high floor to get some good views
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PRICE RANGE
US$133 - US$271 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
metropolitan hotel toronto
FORMERLY KNOWN AS
The Metropolitan Hotel
LOCATION
CanadaOntarioTorontoDowntown / Bay Street Corridor / Old Toronto
NUMBER OF ROOMS
490
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Frequently Asked Questions about DoubleTree by Hilton Hotel Toronto Downtown
Which popular attractions are close to DoubleTree by Hilton Hotel Toronto Downtown?
Nearby attractions include Four Seasons Centre for the Performing Arts (0.4 km), The Toronto Magic Company (0.3 km), and Old City Hall (0.5 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Toronto Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Toronto Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Toronto Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Toronto Downtown?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Toronto Downtown?
Conveniently located restaurants include Adega, Sansotei Ramen, and JOEY Eaton Centre.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Toronto Downtown?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel Toronto Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Toronto Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Toronto Downtown?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, Hindi, and Thai.