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Hotel Le Germain Maple Leaf Square

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Traveller (497)
Room & Suite (447)
Dining (59)
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Overview
  • Excellent82%
  • Very good14%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
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Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
May 8May 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,317)
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261 - 265 of 1,195 reviews
Reviewed 25 August 2016

Woke up in the morning to nothing but cold water, called and had maintenance come to the room twice and ran the water for about 30 mins and then gave up and had a nice cold shower. Told the front desk about our problems at...More

Thank Don F
Response from PauldeLaDurantaye, General Manager at Hotel Le Germain Maple Leaf SquareResponded 29 August 2016

Dear DonF, Please accept my apologies for the experience you had with us and the situation with the lack of hot water. I have followed up with both our maintenance and reception team as to the situation itself and how your comments were received. I...More

Reviewed 25 August 2016

Despite a very poor shower and disappointing desk staff, Le Germain still has the great rooms, fantastic linens and peace & quiet I've come to love from this chain. Breakfast was also tops. My only disappointment was a trickling shower will almost no hot water...More

Thank WorldXplorator
Response from PauldeLaDurantaye, General Manager at Hotel Le Germain Maple Leaf SquareResponded 29 August 2016

Dear WorldXplorator, Thank you for taking the time to write about your experience. I would like to apologize for the situation with the hot water and the subsequent response you received. Indeed we need to do everything we can to avoid this type of situation...More

Reviewed 24 August 2016

Review collected in partnership with Amoma.com
Reviewed 24 August 2016

Loved staying here. The hotel is new & very clean. Great service, staff are cheerful, and there's free intercontinental breakfast to start your day. If you are someone who is keen to explore Toronto via a mix of walking, subways/trams & uber, then nothing beats...More

2  Thank jbm4075
Reviewed 23 August 2016 via mobile

From the moment you enter the hotel, step into your room and enjoy their delicious breakfast, you know that they thought every single thing through. Stunning rooms. The basic room was far from basic. AMAZING beds. Complimentary Nespresso and David's Tea. Glass shower attached to...More

Thank andrealudfromcanada
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$262 - US$569 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Toronto
#3 Luxury Hotel in Toronto
#4 Romantic Hotel in Toronto
#7 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$262 - US$569 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Toronto
#3 Luxury Hotel in Toronto
#4 Romantic Hotel in Toronto
#7 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms
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Traveller (497)
Room & Suite (447)
Dining (59)
Amenities (53)
Business Centre & Event Rooms (3)
Nearby
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
Questions & Answers
Ask a question
steven h
9 August 2017|
AnswerShow all 5 answers
Response from Gregory F | Property representative |
Good day, You are absolutely welcome to leave your luggage with us after you have checked out. We will keep it locked up safe until you are ready for it again. If the Jays game ends early and you need a place to hang out... More
0
Votes
Shivonne P
18 July 2017|
AnswerShow all 2 answers
Response from PauldeLaDurantaye | Property representative |
We have a guest computer in our lounge on the 2nd floor that includes a printer which you are welcome to use. Should you require any additional assistance, our concierge will be happy to help. We look forward to welcoming... More
1
Vote
Shivonne P
18 July 2017|
Answer
Response from Richard F | Reviewed this property |
The hotel printed our return airline tickets for us. As I recall, there was a printer in the dining area where they serve breakfast, but it was broken during our stay. The people at the check-in counter were very helpful... More
1
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Room Tips
"All rooms are lovely, and quiet. Very well constructed building."
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"the upper floors on the west side have great views of CN Tower"
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"Ask to have a higher floor when there is an event at the Air Canada centre to reduce the noise level."
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"I think whatever room you get is wonderful and very quiet ."
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