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The Ritz-Carlton, Toronto

1,707 reviews
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Traveller (750)
Room & Suite (349)
Dining (74)
Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“club level”(107 reviews)
“corner suite”(89 reviews)
“cn tower”(287 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Offers from The Ritz-Carlton, Toronto
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,707)Write a Review
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1,591 results
Traveller rating
1,290
203
60
19
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1,290
203
60
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19
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All reviewsclub levelcorner suitecn towercandy barbathroom mirrorluxury hotelsheated floorslake viewbeautiful hotelfour seasonsturn down servicelake ontarioentertainment districtthe financial districtvalet parkingrogers centrespa
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1 - 5 of 1,591 reviews
Reviewed 2 days ago via mobile

Was in Toronto for a long weekend and was impressed by this place. Friendly welcoming staff who were all wanting to help improve the experience. Facilities were good although the hot tub in the spa was a bit on the small side. Well located and...More

Thank Richard U
Reviewed 5 days ago

Great staff from the front door valet, front desk.....Courtney was extremely knowledgeable professional at check in. Like a dance it was seamless. All management completely accessible and wanting to make everything perfect. The concierge dept is deep in experience and ability to make things happen.....Melinda,...More

Thank jciccarelli1119
Response from Franck A, General Manager at The Ritz-Carlton, TorontoResponded 2 days ago

Dear jciccarelli1119, Thank you for taking the time to write your review of your recent stay with us and recognizing the Ladies and Gentlemen that you were able to engage with during your stay. I will be sure to pass this on to our team....More

Reviewed 1 week ago

Last month my husband and I and our two children were in town for a family funeral. I contacted the hotel and seeking for the transportation services from the airport to the hotel, somehow my line got transferred to the Finance Department. This amazing gentleman,...More

Thank WilliamsFamilyLisa
Response from Franck A, General Manager at The Ritz-Carlton, TorontoResponded 5 days ago

Dear WilliamsFamilyLisa, Thank you for sharing your story with us. We are happy to hear that Joe could assist you with making your stay with us a comfortable one. We are always happy to assist our fellow Ladies and Gentlemen in different departments, keeping in...More

Reviewed 1 week ago via mobile

You get what you pay for here! From booking to pre booking , they take care of your every need here. Probably the most comfortable bed I've ever slept in and I'm a very light sleeper! Slept perfectly! I would highly recommend this hotel with...More

Thank TorontoFanula
Response from Franck A, General Manager at The Ritz-Carlton, TorontoResponded 1 week ago

Dear TorontoFanula, Thank you for taking the time to write your review of your stay with us. We are thrilled to hear you chose to spend your New Year's Eve with us! We look forward to seeing you again in 2018.

Reviewed 2 weeks ago

We stayed on the Club Floor of the hotel, and loved the extra services. The lounge is very comfortable and the food is amazing. Rooms and views were great, and we were able to walk to everything we wanted to do and see downtown. A...More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank Jubers5
Response from Franck A, General Manager at The Ritz-Carlton, TorontoResponded 1 week ago

Dear Jubers5, Thank you for taking the time to write a review of your recent stay with us. We are pleased to hear that you were able to enjoy the club lounge and all of its offerings. We look forward to welcoming you and your...More

View more reviews
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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Spa
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$426 - US$734 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Toronto
#4 Family Hotel in Toronto
#4 Spa Hotel in Toronto
#5 Business Hotel in Toronto
#5 Luxury Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$426 - US$734 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Toronto
#4 Family Hotel in Toronto
#4 Spa Hotel in Toronto
#5 Business Hotel in Toronto
#5 Luxury Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (750)
Room & Suite (349)
Dining (74)
Pool & Beach (34)
Hotel & Grounds (435)
Bathroom (83)
Business Centre & Event Rooms (8)
Nearby
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
Questions & Answers
Ask a question
MoniccF
24 August 2017|
AnswerShow all 3 answers
Response from | Reviewed this property |
I assume rates vary but we paid $150 CAD per night for club level. Worth it for us, very nice. Saw a former Prime Minister in there too :D
0
Votes
Carolinsf
21 May 2017|
AnswerShow all 12 answers
Response from Juliana G | Reviewed this property |
UP is the way to go. Fast and convenient.
1
Vote
viata
12 February 2017|
AnswerShow all 3 answers
Response from 752moniquem | Reviewed this property |
Hi yes it is open on weekends also.
0
Votes
Room Tips
"Get a room with views of the CN tower."
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"Rooms looking at the city can give you amazing views of the CN Tower while rooms on Harbour can give you..."
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"Invest in the Club Lounge access."
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"High floor corner."
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