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The Ritz-Carlton, Toronto

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Ritz-Carlton, Toronto
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1,426 Reviews from our TripAdvisor Community

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Showing 1,330: English reviews
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Denver
Reviewed yesterday NEW

My husband and I loved to stay in the Ritz-Carlton Hotel in Toronto. The staff is great, the hotel is beautiful, the room really comfortable. Its location is the best. We could walk to places, or take a taxi, or take the train. The concierges were so helpful what helped us to stick to our plans to where to go....

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank A1750XMjamesd
Reviewed 2 days ago NEWvia mobile

We stayed here for 4 nights in May 2017 and the staff and service was excellent. The rooms are new, clean and spacious and the staff could not do enough for us. Good location for exploring Toronto and Niagara.

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1Thank Claire S
Reviewed 3 days ago NEW

This was generally a very underwhelming experience at The Ritz-Carlton, Toronto in comparison to other Ritz-Carlton's I have been to. I was barely spoken to, let alone greeted warmly upon arrival. I was literally handed my room key (mobile check in) and that was it. There was no other interaction at all with the front desk. The room was very...

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Thank Chad H
Reviewed 4 days ago NEW

The Ritz-Carlton hotel chain is the best in class. The Ritz-Carton, Toronto is a very comfortable hotel in the center of town - close downtown activities. Instead of them looking the other way, you can expect a pleasant greeting from every staff member. My room was large and comfortable and the food in the restaurants was exceptional.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank fjc214
Oakville, Canada
Reviewed 4 days ago NEW

This past weekend my wife and I spent 2 nights away from our 3 kids to celebrate my wife's 40th birthday. We had never stayed at a Ritz property - what a treat! The staff were excellent from chech in to check out. They went out of their way to make the experience a special one. The staff in the...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank G1959XSmichaelg
Reviewed 5 days ago NEW

We came to Toronto for a family wedding last weekend. We had such a great time at this Ritz Carlton, all of us would like to stay here again for our next family reunion! The location is awesomely central to food and shopping. The rooms are quiet and comfortable as expected. A huge thank you to Ms. Rosa Lee our...

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2Thank Amy W
Franck A, General Manager at The Ritz-Carlton, Toronto, responded to this review

Dear Amy W, Many thanks for taking the time to share your experience at The Ritz-Carlton, Toronto. I am delighted to read that you enjoyed your stay and especially the service received from Rosa and Millena at the Club Lounge. Our Club Lounge is special and I am happy to read that we delivered on our promise. We look forward...

Mount Pearl
Reviewed 6 days ago NEW

Staff was very courteous & helpful, from the doorman to the housekeeping. Dining was fantastic ( food & Service ) The Toca Restaurant & The Bar, the hotel was exceptional including the room , we would highly reccomend this hotel

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank R9632OFmariel
Franck A, General Manager at The Ritz-Carlton, Toronto, responded to this review

Dear R9632OFmariel Many thanks for taking the time to share your experience at The Ritz-Carlton, Toronto. I am delighted to read that you enjoyed your room as well as our TOCA restaurant and our Ritz Bar, but moreover the service received from our doorman, housekeeping and restaurant Ladies and Gentlemen. We look forward to welcoming you back soon to The...

Abington, Massachusetts
Reviewed 6 days ago NEW

Went up for a visit to the falls and wine country and CN tower as well a show at one of the great venues they have. Also went to several nice restaurants. However the stay at The Ritz-Carlton was the star. Now I have stayed at nice hotels in America and Europe but this one was over the top with...

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Helpful?
Thank bozo6947
Franck A, General Manager at The Ritz-Carlton, Toronto, responded to this review

Dear bozo6947 Many thanks for taking the time to share your experience at The Ritz-Carlton, Toronto. I am delighted to read that we were the star of your stay in Toronto, especially for the service received from our wonderful Ladies and Gentlemen, from our House Driver to the Concierge team and our wonderful housekeeping staff. They make me proud every...

Toronto, Canada
Reviewed 6 days ago NEW

My husband surprised me with a solo 2 night getaway from family life. The hotel kept up with the surprises by giving me the next card my husband had dropped off to have dinner at TOCA. The dinner service was excellent and the food above average. The room was excellently appointed with robe, slippers, many amenities, mirror TV and complimentary...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank kylek829
Franck A, General Manager at The Ritz-Carlton, Toronto, responded to this review

Dear kylk829, Many thanks for taking the time to share your experience at The Ritz-Carlton, Toronto. I am delighted to read that you enjoyed your room, your dinner at TOCA and the pool. We look forward to welcoming you and your husband back soon to The Ritz-Carlton, Toronto for another delightful splurge! Sincerely, Franck X

Kitchener
Reviewed 6 days ago NEW

The ritz went above and beyond my expectations in terms of service. Their attention to detail was amazing. We took the children for the first time, and they were treated like royalty...it was such a nice treat for them...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Jasmine M
Franck A, General Manager at The Ritz-Carlton, Toronto, responded to this review

Dear Jasmine M, Many thanks for taking the time to share your experience at The Ritz-Carlton, Toronto. I am delighted to read that you enjoyed your stay and especially the service received from our Ladies and Gentlemen. We do pay a lot of attention to families and children and I am happy to read that we delivered on our promise....

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11/06/2017 12/06/2017
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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Toronto’s most centrally located AAA Five Diamond award winning hotel, The Ritz-Carlton, Toronto welcomes guests to the heart of Canada’s most culturally diverse city. Just steps from the city’s financial district and cultural attractions, the luxury hotel offers views of the CN Tower, Lake Ontario and downtown Toronto. Featuring Canada’s only cheese cave at TOCA Restaurant, an outdoor terrace at DEQ, and the #1 Hotel Spa in the world, The Ritz-Carlton, Toronto offers an oasis in the heart of the city. ... more   less 

Additional Information about The Ritz-Carlton, Toronto

Address: 181 Wellington St W, Toronto, Ontario M5V 3G7, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: $563 - $1,001 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Toronto 5*
Number of rooms: 263
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Travelocity, Marriott, Cancelon, getaroom.com, Evoline ltd, HotelsClick, TripOnline SA, HotelQuickly and Hotel.de so you can book your The Ritz-Carlton, Toronto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Toronto Hotel Toronto
The Ritz-Carlton, Toronto Ontario
Hotel Style:
#1 Romantic Hotel in Toronto
#4 Luxury Hotel in Toronto
#4 Spa Hotel in Toronto
#5 Business Hotel in Toronto
#5 Family Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Toronto staff and other travellers.
10 questions
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Questions? Get answers from The Ritz-Carlton, Toronto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room facing the lake.”
  • View from my suite on the 20th floor
764cjm, 22 May 2017 | Read review
“If you need something extra, let them know before hand and its done. They gave us free pressing the first night, great touch”
63A_K_P67, 18 May 2017 | Read review
“As top as one can stay”
farzana237, 17 May 2017 | Read review
“Choose a higher floor”
outofottawa, 16 May 2017 | Read review
“Ask A good view for a room of the Tower”
  • aerial view
898shafiqm, 3 May 2017 | Read review
5 of 5
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US$490* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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