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The Ritz-Carlton, Toronto

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181 Wellington St W, Toronto, Ontario M5V 3G7 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Private Terrace Room
US$552
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Free cancellation until 21-11-20
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1001)
Room & Suite (415)
Dining (101)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 21-02-10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Toronto
Updated 21-02-10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 140 hotels in Toronto
Location
Cleanliness
Service
Value
Travellers' Choice
At this five-star hotel downtown, guests are introduced to the different sides of Toronto. Design borrows from the city’s glamourous film and theater scenes, waterfront setting and rail history. Relax in spacious accommodations featuring floor-to-ceiling windows, 42-inch LCD HD TVs and fully-stocked honor bars. Stop by our on-site restaurants and bars for local, seasonal ingredients and unique offerings including black ivory coffee, a cheese cave and nitrogen martinis. Rejuvenate with a massage or facial in the spa, maintain your workout in our fully-equipped fitness center and take a dip in the saltwater indoor pool.
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Room & Suite (415)415
Full view
Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Babysitting
Books, DVDs, music for children
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Heated pool
Saltwater pool
Shallow end in pool
Fitness / spa changing rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
English, French, Russian, Spanish and 11 more
Hotel links
Special Offer:Private Terrace Room

Location

Full view
100Great for walkers
Grade: 100 out of 100
273Restaurantswithin 0.5 km
52Attractionswithin 0.5 km
1992Reviews16Q+A100Room tips
Traveller rating
  • 1,592
  • 274
  • 76
  • 27
  • 23
Time of year
Traveller type
Language
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Selected filters
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  • English
Popular mentions
LiveAwesome wrote a review Jun. 20
Toronto, Canada97 contributions41 helpful votes
+1
Once again, The Ritz has not only met but wildly exceeded our expectations. I want to start by saying it's the service that sets this place apart from any other hotel. The rooms are phenomenal, literally perfect, and the staff they have combined with that luxury touch makes The Ritz well, The Ritz. It was great to see John at the front door again and meet Kevin. Ruth made our stay memorable before we even got there and brings a certain joy to your day just by being herself that I can't explain.
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Guillaume Benezech, General Manager at The Ritz-Carlton, Toronto
Responded 2 days ago
Dear LiveAwesome, Thank you very much for having taken the time to write a review about your experience with us and for remembering the names of our associates who delivered such a great service to you. Your words are the best reward we can get and i will personally recognize John, Kevin and Ruth for their first class service. Again, thank you and we hope to have the pleasure to welcome you back very soon! Best Regards, Guillaume B., General Manager
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XUYZ20 wrote a review Mar. 2021
Markham, Canada5 contributions5 helpful votes
Last month I was browsing hotels on the Marriott app, and I accidentally booked a same-day reservation for 3 nights. I pressed cancel reservation within 10 seconds of making the reservation, but as the reservation was for the same-day, it's well past the cancellation deadline and would have cost me almost $700 to cancel. I called Marriott customer service to explain my mistake. They said they will send a message to the hotel and it might take a few days for us to hear back whether the hotel is willing to waive the cancellation fee. I followed up with the hotel directly later on in the day. When I called the hotel to explain my story, the lady already knew my situation, and immediately assured me that I won't be charged for the cancellation, and jokingly add that hopefully I will eventually be back to the hotel to stay with them. The mistake was on my part and the hotel was well within their rights to charge me for the cancellation fee (even though the reservation was only in the system for less than a minute). They extended a nice goodwill gesture, and I will definitely try to return to this hotel in the future to give them my stay!
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Date of stay: February 2021
Service
1 Helpful vote
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Response from Guillaume Benezech, General Manager at The Ritz-Carlton, Toronto
Responded Mar. 22, 2021
Dear XUYZ20, First i would like to thank you very much for having taken the time to write such a kind feedback on your experience with our hotel reservation lady. It was a sincere pleasure to be able to help you the best way we could, especially during these challenging times. We would be delighted to welcome you back at The Ritz-Carlton, Toronto in the future. Best Regards,
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Sandra K. wrote a review Jan. 2021
3 contributions3 helpful votes
The Ritz Carlton is the best hotel we stayed in. The service and everything is exceptional. They have the best bathrooms and tubs. Ritz really pays attention to the smallest details. As a picky traveler, I would always stay there without hesitation.
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Guillaume Benezech, General Manager at The Ritz-Carlton, Toronto
Responded Jan. 26, 2021
Dear Sany2105, Thank you very much for having taken the time to write such a kind review. Our team was very happy to read about your experience while staying with us. We are looking forward to welcoming you back very soon. Best Regards, Guillaume B. , General Manager
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LiveAwesome wrote a review Dec. 2020
Toronto, Canada97 contributions41 helpful votes
Normally I wait until after my full stay to write a review but at the half way mark I just had to do it. Truly everything you would expect from the Ritz! The staff are so warm and welcoming, big shout out to Johnny at the front door and Broyanna (sp?) and Mike at the front desk. We felt not only taken care of but truly safe during our stay here. The food is amazing, the suite with a CN tower view..exquisite; but the staff..they make this place what it is. They made us and our dog feel at home from the moment we checked in and every minute after that. Thank you to all the staff at the Ritz for a truly memorable way to end 2020 and ring in 2021!!!
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Guillaume Benezech, General Manager at The Ritz-Carlton, Toronto
Responded Jan. 1, 2021
Dear LiveAwsome, Thank you so much for your kind words and for having chosen our property for a staycation and to celebrate the New year's Eve. It is a sincere pleasure to have you stay with us and to talk to you regularly in the lobby or at the front drive. Our team was very pleased to know that you appreciate their service and the comfort of your room. We remain at your disposal should you need any further assistance for the rest of your stay, Kind Regards,
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Mzachariah wrote a review Nov. 2020
Toronto, Canada68 contributions32 helpful votes
This hotel stay was perfect in every way. I felt so well taken care of at every turn, and especially safe, during the Covid-19 pandemic. Everything was clean, everyone was wearing masks and making sure distance was kept. Ive truly never felt so special at a hotel. The bed was so comfortable, the bathtub deep and perfect for a long soak, and the view was breathtaking. Thank you to everyone that I interacted with at the hotel, and at the hotel spa. You all made my short staycation feel like a week away. I left re- charged and ready to get back to real life. If you need a staycation, this is the place!
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Date of stay: November 2020
Value
Location
Service
2 Helpful votes
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Response from Guillaume Benezech, General Manager at The Ritz-Carlton, Toronto
Responded Nov. 26, 2020
Dear Mzachariah, Thank you for choosing The Ritz-Carlton, Toronto fo r your staycation. We are delighted to know that you felt well taken care of and safe during your stay and that you were able to leave feeling re-charged. We look forward to welcoming you back again in the near future. Warm regards, Guillaume B. General Manager
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PRICE RANGE
US$447 - US$646 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton toronto hotel toronto
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Entertainment District / Waterfront Communities-The Island / CityPlace / Old Toronto
NUMBER OF ROOMS
263
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Frequently Asked Questions about The Ritz-Carlton, Toronto
Which popular attractions are close to The Ritz-Carlton, Toronto?
Nearby attractions include Ripley's Aquarium of Canada (0.3 km), CN Tower (0.3 km), and Come From Away (0.2 km).
What are some of the property amenities at The Ritz-Carlton, Toronto?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Toronto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Toronto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Toronto?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Ritz-Carlton, Toronto?
Conveniently located restaurants include Pai Northern Thai Kitchen, Michael's on Simcoe, and Sportsnet Grill.
Are there opportunities to exercise at The Ritz-Carlton, Toronto?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Ritz-Carlton, Toronto located near the city centre?
Yes, it is 0.2 km away from the centre of Toronto.
Are any cleaning services offered at The Ritz-Carlton, Toronto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Toronto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Toronto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.