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The Ritz-Carlton, Toronto

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The Ritz-Carlton, Toronto
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1,303 Reviews from our TripAdvisor Community

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Showing 1,214: English reviews
Lancaster, Virginia
Reviewed 23 March 2016

Three star ratings are normal for me. I don't give out many five-stars. That in itself should tell you how I feel about the Ritz-Carlton Toronto. I've come to expect quality from the Ritz-Carlton brand. The Toronto location surpassed all of my expectations. From the service on the Club Level, to the responsiveness of the front desk staff, and the...

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Thank DCTraveler02
Bastian G, Manager at The Ritz-Carlton, Toronto, responded to this review

Dear DC Traveler02, Thank you very much for taking the time to post this wonderful review. I am very happy to hear that you enjoyed your recent stay with us, and I hope that we will be able to welcome you back to The Ritz-Carlton, Toronto in the near future. Warmest regards, Bastian Germer Hotel Manager

Toronto, Canada
Reviewed 21 March 2016

Once a year, my friends and I are lucky to enjoy a girls' night at the Ritz, and stay in a room that allows us access to the club level. we probably look forward to this more than any other celebration. Our pampering starts at the front door, as we are greeted by a courteous doorman who ushers us in....

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Thank Taigasita
Bastian G, Manager at The Ritz-Carlton, Toronto, responded to this review

Dear Taigasita, Thank you ever so much for your kind words and compliments. I appreciate you taking the time to write this review. I am glad to hear that you enjoyed your recent stay with us, and I look forward to sharing your wonderful comments with our Ladies & Gentlemen - especially with Juvelyn and Olga, of course. We look...

Sudbury, Canada
Reviewed 21 March 2016

We visited for a few days with our two children (13 and 9). We had an absolutely fantastic time. The service is wonderful and always accommodating. The food at TOCA is nothing less then dreamy! Our kids were extremely impressed (as were mom and dad) by the private cooking class they attended. A very memorable experience for us. Always impressed....

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Thank Sabrina G
Bastian G, Manager at The Ritz-Carlton, Toronto, responded to this review

Dear Sabrina G, Thank you very much for taking the time to post this wonderful review. I am glad to hear that you enjoyed your stay with us as well as your experience at TOCA. Hopefully we will be able to welcome you back soon. Warmest regards, Bastian Germer Hotel Manager

Kitchener, Canada
Reviewed 20 March 2016

We checked into a marriott that was not very nice up in the Dundas and Yonge area - and then decided to move to the Ritz. Amazing experience. Even walking up to the place there is a huge difference in experience. What we also liked about the Ritz was the size of the rooms and also the central location. It...

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Thank JeffNesbitt
Bastian G, Manager at The Ritz-Carlton, Toronto, responded to this review

Dear JeffNesbitt, Thank you very much for your kind words and compliments. I am glad to hear that you enjoyed your stay with us, and I hope that we will be able to welcome you back to The Ritz-Carlton, Toronto in the near future. Warmest regards, Bastian Germer Hotel Manager

Canada
Reviewed 15 March 2016

Stayed in a corner suite, great amenities and the Spa, in my opinion, is one of the best in Toronto!! Staff is very helpful and friendly, food in the lounge located on the first floor was excellent! Would stay here again!

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Thank ADHassan
Bastian G, Manager at The Ritz-Carlton, Toronto, responded to this review

Dear ADHassan, Thank you very much for your kind words and compliments. I am glad to hear that you enjoyed your recent stay with us, as well as your experience at the Spa. I look forward to sharing your wonderful comments with our Ladies & Gentlemen, and I hope that we will be able to welcome you back soon. Warmest...

canada
Reviewed 14 March 2016 via mobile

The Ritz-Carlton brand is known for service and the Ritz-Carlton, Toronto lives up to expectation. From the desk clerk offering an early check-in and accommodating a late check-out, the concierge was knowledgeable and helpful, the bar tender went beyond to make sure that we were happy. The ambiance is relaxed elegance. The downtown location is great for the business traveller...

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Thank travellingsooncanada
Bastian G, Manager at The Ritz-Carlton, Toronto, responded to this review

Dear travellingsooncanada, Thank you very much for taking the time to post this review. I am happy to hear that you enjoyed your recent stay with, and I hope that we will be able to welcome you back to The Ritz-Carlton, Toronto in the near future. Warmest regards, Bastian Germer Hotel Manager

Toronto, Canada
Reviewed 14 March 2016

This hotel is located in the heart of downtown Toronto, steps from the CN TOWER and entertainment district. Hotel is excellent, staff is very attentive, friendly. The restaurants are great. Rooms are very specious, clean, great scenery, excellent

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Thank scarlett1674
Bastian G, Manager at The Ritz-Carlton, Toronto, responded to this review

Dear scarlett1674, Thank you very much for your wonderful review of both the hotel and TOCA. I look forward to sharing your kind words with our Ladies & Gentlemen, and I hope that we will be able to welcome you back to The Ritz-Carlton, Toronto in the near future. Warmest regards, Bastian Germer Hotel Manager

Bowmanville, Canada
Reviewed 13 March 2016

From the minute we stepped through the front doors, we were treated exceptionally well. We treated ourselves to a night at the Ritz-Carlton and we weren't disappointed. I had the best gin and tonic I've ever tasted at the lobby bar. This is an enthusiastic recommendation for the Ritz-Carlton, Toronto.

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Thank Liam H
Bastian G, Manager at The Ritz-Carlton, Toronto, responded to this review

Dear Liam H, Thank you very much for taking the time to post this review and for the enthusiastic endorsement. I am glad that you enjoyed your stay with us, and I hope that we will be able to welcome you back to The Ritz-Carlton, Toronto in the near future. Warmest regards, Bastian Germer Hotel Manager

London, Canada
Reviewed 10 March 2016

I had an amazing view of the waterfront and the CN Tower - the hotel is just wonderful - very tranquil setting, heated bathroom floors, tv in the bathroom mirror, loved the separate shower and separate tub, a quality BOSE alarm clock, radio, furniture is like furniture in a home. Quality bedding and comfortable mattress. Room was so quiet I...

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2Thank OU812Cin1
Bastian G, Manager at The Ritz-Carlton, Toronto, responded to this review

Dear OU812Cin1, Thank you ever so much for your kind words and compliments. I am glad to hear that you enjoyed your recent stay with us, and I look forward to sharing your wonderful comments with our Ladies & Gentlemen. I hope that we will be able to welcome you back to The Ritz-Carlton, Toronto in the near future. Warmest...

Vancouver, Canada
Reviewed 9 March 2016

The Ritz has always been a beautiful, elegant hotel that is always a pleasure. The Toronto branch is no exception. Anyone looking to visit the city should at least get to try the Ritz once in their life.

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1Thank RyanVancity
Bastian G, Manager at The Ritz-Carlton, Toronto, responded to this review

Dear RyanVancity, Thank you very much for posting your review and for this wonderful endorsement. I hope that we can welcome you back to The Ritz-Carlton, Toronto very soon. Warmest regards, Bastian Germer Hotel Manager

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Toronto’s most centrally located AAA Five Diamond award winning hotel, The Ritz-Carlton, Toronto welcomes guests to the heart of Canada’s most culturally diverse city. Just steps from the city’s financial district and cultural attractions, the luxury hotel offers views of the CN Tower, Lake Ontario and downtown Toronto. Featuring Canada’s only cheese cave at TOCA Restaurant, an outdoor terrace at DEQ, and the #1 Hotel Spa in the world, The Ritz-Carlton, Toronto offers an oasis in the heart of the city. ... more   less 

Additional Information about The Ritz-Carlton, Toronto

Address: 181 Wellington St W, Toronto, Ontario M5V 3G7, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: $542 - $846 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Toronto 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Ritz-Carlton Toronto Hotel Toronto
The Ritz-Carlton, Toronto Ontario
Hotel Style:
#1 Romantic Hotel in Toronto
#4 Spa Hotel in Toronto
#5 Business Hotel in Toronto
#5 Family Hotel in Toronto
#5 Luxury Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Toronto staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Toronto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would have requested a corner suite had been aware of their availability”
 of 5 bubbles Y8138YBkenw, 16 Feb 2017 | Read review
“You can't go wrong with either a city or lake view, but I prefer the city view!”
 of 5 bubbles Supercooper2014, 1 Feb 2017 | Read review
“This isn't a noisy neighborhood generally but higher floors have nicer views.”
 of 5 bubbles MandDplus2, 30 Jan 2017 | Read review
“Corner room suites are awesome”
 of 5 bubbles mlacy2016, 4 Jan 2017 | Read review
“High up, odd room overlooks City (I had 1903). Even must overlook waterfront”
  • Bathroom of Room 1903
  • Mini Bar 1903
  • Room 1903
  • Snacks in Room 1903
  • Room 1903
  • View from Room 1903
 of 5 bubbles gregmC2000KD, 2 Jan 2017 | Read review
5 of 5