Best Western Plus Travel Hotel Toronto Airport
5503 Eglinton Ave W, Toronto, Ontario M9C 5K5 Canada
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Avg. C$188 /night, 9/12 - 9/13
C$253
per night
C$203
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C$152
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4.0
#37 of 128 hotels in TorontoLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At the Best Western Plus Travel Hotel Toronto Airport you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Travel Hotel Toronto Airport will stand out among other hotels in Toronto,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Travel Hotel Toronto Airport will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hot bath
Free breakfast
Bowling offsite
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Breakfast available
Complimentary tea
Vending machine
Shuttle bus service
Taxi service
24-hour security
Baggage storage
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Complimentary toiletries
Safe
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Russian, Hindi, Korean and 2 more
Hotel links
Special Offer:Get Double Points on Every Qualified Stay! Book Now
Location
5503 Eglinton Ave W, Toronto, Ontario M9C 5K5 Canada
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 46 out of 100
46
Toronto Pearson Intl Airport
3.6 km•
See all flights
Toronto Island Airport
17.5 km•
See all flights
Rental Cars
27 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
Reviews
4.0
1,596 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Best Western Plus Travel Hotel Toronto Airport offers guests a cozy stay with rooms that, while generally comfortable, some suggest could benefit from a decor update. Travelers frequently commend the hotel's cleanliness and updated amenities, though a few have noted issues such as odors and room size.
The service experienced can vary, with praise for friendliness alongside criticism for shuttle inconsistencies and occasional impersonal staff interactions. Guests appreciate the amenities and reasonable restaurant prices, yet some caution about extra costs that may affect the overall value.
Atmosphere
Inviting
Rooms
Comfortable
Value
Pricey
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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1,596Review41Q+A100Room tips
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Detailed Reviews
Hotel's Favourite
A very pleasant one night stay at this airport hotel. The room was comfortable and quiet - just what we needed after a long haul 15 hour flight from Hong Kong. The lady who drove the shuttle that picked us up from the airport was absolutely lovely - so sorry we didn’t get her name. Very nice and most helpful receptionist checked us in. A more than adequate breakfast served in the morning. Simple but everything you needed to start the day. Delightful young lady Jashndeep kept on top of clearing tables very efficiently. Thank you to all who made our one night stay such a successful one.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had a wonderful stay, all of the staff (reception, housekeeping, waiter, other staff) are very helpful.
The bed in the room we stayed in was very comfortable, they offer great discounts if you stayed there for 2 nights & a lot of different promos to choose from based on your preference.
Room is very spacious.
They also offered early check-ins and late checkout option, with a very minimal rates compared to other hotels.
Shuttle service to and from the airport is every hour which is great.
They also offered a wide variety for breakfast (included on your stay!), they have coffees, teas, juices, hot foods (different every day!), waffles, yogurts, different kinds of bread, etc.
Hotel is very near to the airport so it's very convenient, I was able to catch my meetings after we have arrived in Toronto because of the location of the hotel and it's shuttle service!
The bed in the room we stayed in was very comfortable, they offer great discounts if you stayed there for 2 nights & a lot of different promos to choose from based on your preference.
Room is very spacious.
They also offered early check-ins and late checkout option, with a very minimal rates compared to other hotels.
Shuttle service to and from the airport is every hour which is great.
They also offered a wide variety for breakfast (included on your stay!), they have coffees, teas, juices, hot foods (different every day!), waffles, yogurts, different kinds of bread, etc.
Hotel is very near to the airport so it's very convenient, I was able to catch my meetings after we have arrived in Toronto because of the location of the hotel and it's shuttle service!
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akbar Kabir, General Manager at Best Western Plus Travel Hotel Toronto Airport
Responded Jun 23, 2022
Thank you for sharing your experience. We are glad that you had enjoyed the stay and were pleased with our staff, services and amenities. We look forward to see you again in the near future. Best regards. Akbar Kabir, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
After checking into a Quality Suites Hotel near Toronto Airport the situation deteriorated quickly. I was checked into a room on the floor major renovations were taking place with noise , sawdust etc. Then Inoticed the toilet was not working or any taps. I called the desk and they advised they had a water problem and it would be off from 11.30am - 5.30 pm. I had planned to do laundry but was advised they didn t have a laundry either. I asked about the airport shuttle and was advised they didn t operate one. At this point I demanded my prepayment back and told them I was out of there...they also tried to keep that payment too. I took a cab to the Best Western and it was a different world. Excellent service , laundry , shuttle , good rooms , good breakfast , and the toilets and showers worked too.
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Review collected in partnership with Best Western
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport
Responded Feb 19, 2020
Thank you for sharing your experience. We are glad that you were pleased with your stay and all the perks that came along with the package. Our goal is to deliver the best at all times. We hope to see you again in the near future. Best regards. Akbar Kabir, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
if you don't offer the service don't show it on your website. When people check in Tell them we don't clean the rooms when you stay for more than 1 night, we no longer offer breakfast and the pool is closed. the pool i understand I do not understand the rest. BE UPFRONT ABOUT IT.
I had a room with a king bed.
the carpets showed where on the back of the door up by the closing mechanism had a stain of some kind. this room is 180 a night you expect a lot more
further pool closed continental breakfast not served and they only give you new towels or make the room if you stay 3 nights and say this is due to covid.
another company will do less and blaming it on covid.
if the customer is not there leaves the room, what is the difference if they clean it after you check out the same sheets and towels
the only way they give you fresh towels if you went and got them.
O did I say they charge a prime rate for all these services yet do not provide them!
And if they are not providing them the Customer should be told before check-in. May be big letters on the front door. O sorry people would go to one of the 5 hotels motels in the same area next door the is a motel. 89 dollars a night the do give towels rugs a worn no stains no pool and no continental breakfast O sorry that’s what this site offered.
be very clear about what is provided.
I check into any hotel I expect my bed made and clean towels that I do not have to go AND FETCH ON MY OWN. And when I pay a Prime rate I expect more. If you take parts out be upfront and tell people. Since you do not drop the rate they will go elsewhere.
I had a room with a king bed.
the carpets showed where on the back of the door up by the closing mechanism had a stain of some kind. this room is 180 a night you expect a lot more
further pool closed continental breakfast not served and they only give you new towels or make the room if you stay 3 nights and say this is due to covid.
another company will do less and blaming it on covid.
if the customer is not there leaves the room, what is the difference if they clean it after you check out the same sheets and towels
the only way they give you fresh towels if you went and got them.
O did I say they charge a prime rate for all these services yet do not provide them!
And if they are not providing them the Customer should be told before check-in. May be big letters on the front door. O sorry people would go to one of the 5 hotels motels in the same area next door the is a motel. 89 dollars a night the do give towels rugs a worn no stains no pool and no continental breakfast O sorry that’s what this site offered.
be very clear about what is provided.
I check into any hotel I expect my bed made and clean towels that I do not have to go AND FETCH ON MY OWN. And when I pay a Prime rate I expect more. If you take parts out be upfront and tell people. Since you do not drop the rate they will go elsewhere.
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Date of stay: October 2021
Service
Sleep Quality
Room Tip:Â do not stay here my be good when they offer all the services but right now excuses of why they dont
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akbar Kabir, General Manager at Best Western Plus Travel Hotel Toronto Airport
Responded Nov 17, 2021
Dear Guest We are sorry to learn of your recent hotel experience. However, we believe that you have posted the review on the wrong hotel site. Our property does not have a pool that has been referenced in your comments. We hope you’d post a correction. Thank you. Akbar Kabir, GM Best Western Plus Travel Hotel Toronto Airport 416-620-1234
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is beautiful with friendly and cordial management team, had very good memories. They maintained a safe distance with all the safety and precautions while providing food, during my quarantine,called me time to time to check up on me or whether I needed anything at the room. The food was good with varieties with fresh fruits all the time. I'd like to stay and even recommend my friends for this very hotel, while visiting Toronto.
Overall rating on the service=10/10.
I wish them all the best for their future endeavours.
Overall rating on the service=10/10.
I wish them all the best for their future endeavours.
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Date of stay: February 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akbar Kabir, General Manager at Best Western Plus Travel Hotel Toronto Airport
Responded Feb 27, 2021
Thank you for your positive contribution to this column. We are glad to learn that you were pleased with our overall services during your past stays with us. We look forward to serve you well into the future. Best regards. Akbar Kabir, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Most hotels were far over priced for an airport stay we had an additional car with us and they were able to also give us a better rate. They answer the phone personally and dont put you thru to a call center in Texas, great personal service. Far enough from the airport that you don't hear the planes. Shuttle to and from airport. There was a great selection of breakfast foods in the lobby for our 4am departure. Thank you
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Review collected in partnership with Best Western
Date of stay: January 2020Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport
Responded Jan 25, 2020
Thank you for your great review about our great hotel. You have made us proud of what we do best. It is our privilege to take care of our valued guests to ensure they are happy and content at all times. We look forward to your next visit to offer you the same unmatched service one again. Best regards. Akbar Kabir, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good hotel, excellent staff. Due to the Covid-19 the restaurant was offering take out for its guests, very wise and considerate decision. I would stay here again, the location is ABIT farther than other airport hotels, but everything you would require is on site.
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Review collected in partnership with Best Western
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport
Responded Jun 17, 2020
Thank you for sharing your experience. We are glad that you had enjoyed the stay and were pleased with our staff, services and amenities despite the COVID-19 pandemic measures. We look forward to see you again in the near future. Best regards. Akbar Kabir, GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been with this place some days ago. Awesome service, super helpful staff. First class breakfast. On checkout they offered the Best Western membership with 10% discount for further visiting.
So we returned today. Payed with 10 % discount $164,30. On Expedia the room was $144...
What a rip off.
Then the staff complaint loudly to me my debit VISA card is not welcome....
They told me to note come back with that card and only today is an exception and if I could give them some cash for safety....
Thank you Best Western, we won't. Not for that 90 days we'll be traveling Canada. We for sure will find places to stay where they welcome guests.
If not for the first stay, you would get 1 star only.
So we returned today. Payed with 10 % discount $164,30. On Expedia the room was $144...
What a rip off.
Then the staff complaint loudly to me my debit VISA card is not welcome....
They told me to note come back with that card and only today is an exception and if I could give them some cash for safety....
Thank you Best Western, we won't. Not for that 90 days we'll be traveling Canada. We for sure will find places to stay where they welcome guests.
If not for the first stay, you would get 1 star only.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport
Responded Feb 19, 2020
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. Your satisfaction is important to us and we will be using the feedback given to implement improvements to ensure a better experience for guests in the future. I hope we get another opportunity to provide you with a superior experience. If I can provide further assistance, please don't hesitate to contact me directly. Best regards. Akbar Kabir, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed there for 1 night and required an accessible room.The accessible shower facilities were perfect for our purpose, lots of space in the bathroom. We had a better than expected meal at the restaurant; breakfast also offered a better selection than the usual Best Westerns. The shuttle bus driver was so helpful, assisting with entering and exciting the bus.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akbar Kabir, General Manager at Best Western Plus Travel Hotel Toronto Airport
Responded Aug 17, 2021
Thank you for sharing your experience. We are glad that you had enjoyed the stay and were pleased with our staff, services and amenities. We look forward to see you again in the near future. Best regards. Akbar Kabir, GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel in transit. Upon arrival the desk agent tells us that no shuttle is available at our chosen time only one 2 hours before and one 2 hours after but he can get us a taxi. We agreed and went down to wait for a taxi at the same time as the shuttle was supposed to leave but we saw no shuttle but many, many taxis were being utilized by guests to go to the airport. This has left us wondering if indeed there was a shuttle or rather, if the desk staff prefers us to use taxis...Next time I will not book a room there, I will spend the extra money on a better hotel. If I had known that staying there would cost me 25$ extra in taxi I would have booked a better hotel for sure. No, I will not go back.
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Date of stay: January 2020Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip:Â If you intend to use the shuttle to go to the airport make sure you ask about availability upon...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport
Responded Feb 5, 2020
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. Your satisfaction is important to us and we will be using the feedback given to implement improvements to ensure a better experience for guests in the future. I hope we get another opportunity to provide you with a superior experience. If I can provide further assistance, please don't hesitate to contact me directly. Best regards. Akbar Kabir, GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a fridge yes but the staff were not helpful on my shuttle fail and they could care less on it! I tried and just brushed off!
Not sure. Please ask the front desk.
You can look online for the room prices as they vary by date and whether you are a member of CARP (or AARP) or some other group that gets a discount. Just start making a reservation on a travel website or the Best Western website to see. Be aware if the taxes are included upfront. Just don't put in your credit card information until you are ready to make the actual reservation. Parking is free while you are at the hotel. If you need long-term parking as well, in-between stays, you will have to phone the hotel itself for that quote.
No charge. It is a crib for 0-5year old.
Yes. We were away for 14 days and stayed at this motel both leaving and returning, which may have made a difference. Best to speak with them to be sure.
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"May not be guaranteed a shuttle spot! Be prepared to pay for a taxi to the airport."Read full review
"If you need a shuttle you'll probably have to be outside the door well ahead of schedule, unless they've started telling guests it's there."Read full review
"Room 236 was right above the front entrance and had a bright light shining 24/7 because of the hotel sign; I’d request a change next time."Read full review
…
PRICE RANGE
C$177 - C$246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western travel hotel, best western toronto, toronto best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Travel Hotel Toronto Airport
LOCATION
CanadaOntarioTorontoEtobicoke / Centennial Park / Eringate - Centennial - West Deane
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Best Western Plus Travel Hotel Toronto Airport
Which popular attractions are close to Best Western Plus Travel Hotel Toronto Airport?
Nearby attractions include Centennial Park Greenhouse (1.1 km), AirTrans Tours. (0.8 km), and Planet Bowl (0.3 km).
What are some of the property amenities at Best Western Plus Travel Hotel Toronto Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western Plus Travel Hotel Toronto Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Travel Hotel Toronto Airport?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Best Western Plus Travel Hotel Toronto Airport?
Yes, parking is available to guests.
What are some restaurants close to Best Western Plus Travel Hotel Toronto Airport?
Conveniently located restaurants include Prince Japanese Steak House, Fiamma Ristorante, and La Scala Restaurant.
Are there opportunities to exercise at Best Western Plus Travel Hotel Toronto Airport?
Yes, guests have access to a fitness centre during their stay.
Does Best Western Plus Travel Hotel Toronto Airport have airport transportation?
Yes, Best Western Plus Travel Hotel Toronto Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Travel Hotel Toronto Airport?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Best Western Plus Travel Hotel Toronto Airport?
The staff speaks multiple languages, including English, Russian, Hindi, Korean, Urdu, and Nepali.
Are there any historical sites close to Best Western Plus Travel Hotel Toronto Airport?
Many travellers enjoy visiting Applewood The Shaver Homestead (2.6 km) and The Old Britannia Schoolhouse (6.7 km).