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Best Western Plus Executive Inn

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38 Estate Dr, Toronto, Ontario M1H 2Z1 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$115
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Traveller (59)
Room & Suite (31)
Dining (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#58 of 141 hotels in Toronto
Location
Cleanliness
Service
Value
Travellers' Choice
Best Western Plus Executive Inn Hotel is the newly renovated hotel located in the heart of Toronto East, just 10 minutes from the Toronto Zoo. Standard Rooms, Executive Rooms & Business Suites available. All rooms are equipped with a microwave, mini fridge, coffee maker, hi-speed wireless internet & more. Our guests enjoy our indoor pool, hot tub, sauna, fitness room & a deluxe hot breakfast. We have many restaurants centrally located with lots of delivery options as well, and we are a short trip away from Scarborough Town Center and Subway Station to get you to the heart of Downtown.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Conference facilities
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Sauna
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Spa
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Coffee / tea maker
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Filipino
Hotel links
Special Offer:Up to $100 in Gift Cards
754Reviews18Q+A55Room tips
Traveller rating
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Popular mentions
FrequentFlier767211 wrote a review Jul. 2021
1 contribution
Found a baby pacifier in the pillow case the next morning when gathering my belongings and moving the pillow to make sure I had everything. Right away I could tell something was there. So there is no way this pacifier went through the laundry. It would have been discovered on folding and certainly when putting it on the pillow. So to discover the bed had germs from someone else, possible sick germs was beyond disturbing. And the front desk, while they expressed shock, didn't really seem too disturbed.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Rizwan Adahan, Agency / Consultant at Best Western Plus Executive Inn
Responded 4 days ago
Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to give us your feedback. We appreciate your loyalty to our brand.
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Cheryl N wrote a review Jul. 2020
Toronto, Canada47 contributions36 helpful votes
Hotel's Favourite
Had to stay on a last minute need - and was hesitant due to COVID. The front desk staff was extremely professional yet friendly. The hotel was clean and modern and my KIng room was large and comfortable and very clean. Unfortunately breakfast was not available due to health restrictions. Would come back just to try that !
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Date of stay: June 2020
Rooms
Location
Service
1 Helpful vote
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Response from Rizwan Adahan, Agency / Consultant at Best Western Plus Executive Inn
Responded Jul. 13, 2020
Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to give us your feedback. We appreciate your loyalty to our brand.
Read more
adean27 wrote a review Jul. 2021
1 contribution
I booked 3 rooms for our group, we were staying there so we could enjoy the city and the zoo. Upon arrival everything seemed fine, we were checked in by Mohammed, who was very friendly and fast. We got to our rooms, they appeared upon first glance to be fine. The one room had hairs in the bed, to the point that my Mother refused to sleep in it, and stripped the bed to sleep on some blankets from in our car. The second room was fine. The third room, our room, was fine until we got our kids dressed for bed and pulled out the sofa queen bed. Upon opening it it was absolutely obvious that it had never been made, I don't mean that there were not blankets, I mean that it had blankets that had quite obviously been slept it, including hair and sweat stains on the blankets, it also had a vape in the blankets. We called down and spoke with Mohammed who didn't really understand the issue, so we had him come up to the room and look, he offered to give us clean blankets so that we could change the bed, but we refused and our children were not interested in sleeping in the bed after seeing the state of it and the vape. He took photos to forward to his Manager and we requested to change rooms. He was apologetic and went downstairs to try and find us another room, he had us meet him on a lower floor that had some sort of party going on and was now a floor away from the rest of our family group. Finally, he found another room on the same floor for us, and dressing in pajamas, we had to pack up all our belongings, move to a new room, unpack, then finally go to bed. When we checked out, they acted like nothing had happened, and we asked to speak with the Manager, who was not in. So we spoke with the Supervisor who offered us $2 in reward points, and gave us a 6% discount... She told us that it was all she could do and we would hear from the Manager. We are at a week now and we've heard nothing from the Manager. In addition, none of the ice machines worked, and none of the vending machines worked. The breakfast in a morning was limited due to COVID restrictions, as was pool use, which is understandable, but their breakfast "sausage" was chopped up hotdogs, and anything other than cereal in a ziplock bag or eggs was hidden around a corner that you had to ask for, but it wasn't even possible to see it in order to ask for it. We are extremely unsatisfied with our experience and the customer service, apart from Mohammed who initially check us.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Rizwan Adahan, Agency / Consultant at Best Western Plus Executive Inn
Responded 4 days ago
Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to give us your feedback. We appreciate your loyalty to our brand.
Read more
Bloody_Mary09 wrote a review May 2021
Pickering, Canada53 contributions61 helpful votes
First off let me say that the people working at this hotel are lovely, and trying their absolute best in difficult times. However, the hotel has a really serious issue with ventilation. When I entered the hotel there was an incredibly strong chemical smell from all the cleaning fluids being used for disinfecting. My room had just as a strong a smell, and was 26 degrees centigrade when I first entered. I turned the air conditioner on (in May in Canada when it was 9 degrees outside) and managed to get it down to 24 degrees before bedtime. I made the mistake of turning the AC off before going to sleep, to wake up positively bathed in sweat. I ended up needing to run the AC all night just to get the room down to 23 degrees. On the morning I checked out, the smell when I left my room was definitely not cleaning fluid--I think it came from the bags of garbage being collected. Not the housekeeping staff's fault--fundamentally the issue is terrible ventilation! This would be a perfectly okay hotel if all the windows and doors could be opened for a good blow out.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Room Tip: Maybe on the first floor, since heat rises...?
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1 Helpful vote
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Response from Rizwan Adahan, Agency / Consultant at Best Western Plus Executive Inn
Responded May 10, 2021
Dear Mary S., Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Guest Services Front Office Best Western Plus Executive Inn
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Vishvet wrote a review Mar. 2021
1 contribution1 helpful vote
The amazing place to stay with friends and family. Welcoming environment, friendly staff and precisely perfect amenities. The quality of decoration and facilities provided for a warm stay is phenomenal. Also, the deals are found very consumer rewarding and engaging.
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Review collected in partnership with Best Western
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Rizwan Adahan, Agency / Consultant at Best Western Plus Executive Inn
Responded Mar. 27, 2021
Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to give us your feedback. We appreciate your loyalty to our brand.
Read more
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PRICE RANGE
US$98 - US$172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus executive hotel toronto, best western toronto, toronto best western
LOCATION
CanadaOntarioTorontoScarborough City Centre / Woburn / Scarborough
NUMBER OF ROOMS
95
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Frequently Asked Questions about Best Western Plus Executive Inn
Which popular attractions are close to Best Western Plus Executive Inn?
Nearby attractions include White Haven Park (1.2 km), AllTrade Wholesale Inc (0.9 km), and Centennial Recreation Centre (0.9 km).
What are some of the property amenities at Best Western Plus Executive Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Executive Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Executive Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Executive Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Executive Inn?
Conveniently located restaurants include The Keg Steakhouse and Bar, Terry's Restaurant & Bar, and Federicks Restaurant.
Are there opportunities to exercise at Best Western Plus Executive Inn?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Best Western Plus Executive Inn?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Western Plus Executive Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Best Western Plus Executive Inn?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Best Western Plus Executive Inn?
Many travellers enjoy visiting Markham Museum (12.2 km), Gibson House Museum (14.3 km), and Epping-John Muir Lookout Conservation Area (16.0 km).