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BEST WESTERN PLUS Executive Inn

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493 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Québec, Canada
Reviewed 21 April 2016

very convenient and accessible hotel, excellent quality, pool and spa very clean. Excellent breakfast and services. adequate nearby restaurants. Excellent stop-over back and forth from Michigan. Will come back.

Review collected in partnership with Best Western
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Helpful?
Thank Raymond R
Rizwan A, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Raymond R, Thank you for completing the survey regarding your recent stay at our property. We are happy to learn that you enjoyed your stay with us. By telling us what you liked about your stay you are helping us deliver a superior experience for you and other guests in the future. We look forward to your next visit...

Montreal, Canada
Reviewed 16 April 2016

We were 2 adults and 2 teenage girls and a 2 & 6 year old. We stayed on the forth floor with two Queen size beds and a pull out sofa. The beds were very comfortable. Not so much for the pull out, but bearable for our three nights. Our room was cleaned daily with a fresh supply of towels....

Review collected in partnership with Best Western
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Helpful?
Thank Ellen C
Rizwan A, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Ellen, Thank you for choosing The Best Western Plus Executive Inn for your recent stay, as well as, your feedback! We are very happy to hear that you had a pleasant stay with us, as it is one of our goals to ensure our guests depart with a positive Best Western experience. We are more than happy to be...

Orillia, Canada
Reviewed 7 April 2016

I have stayed at this hotel twice, the second time with my family for a citizenship ceremony. On both occasions the hotel was comfortable, relaxed and well presented. The reception and breakfast staff were helpful and friendly, and the room and breakfast were excellent. I would definitely return if in the area again.

Review collected in partnership with Best Western
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Helpful?
Thank JanSally-Holland
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear JanSally-Holland, First of all, thank you for continuing to stay at our property, we appreciate your loyalty. We truly appreciate your kind words about our friendly and helpful attendants, quality of the breakfast, condition of your room, and your overall stay in the hotel on this occasion. Thank you for sharing your experience. We look forward to welcoming you...

Halifax, Canada
Reviewed 6 April 2016

Hotel room was filthy. Chairs were stained with who knows what. The walls were stained. Broken tiles in bathroom. Bathroom looked like it had not had a thorough cleaning in a long time. Rate changed from 110.00 night in Jan to 162.00 in march. Was told this is there summer rate as I was cleaning 15 cm of snow off...

Review collected in partnership with Best Western
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1Thank Terry M
Huntsville, Canada
Reviewed 6 April 2016

Based on the "Executive Inn", I assumed I was getting a "business class" experience rather than "coach", but I was mistaken. Bathroom faucet leaked all over countertop, lighting in room was very dim, and had wireless connectivity issues. Overall experience was good, but not the great I was expecting from a Best Western "Plus".

Review collected in partnership with Best Western
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Helpful?
1Thank Charlie L
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Charlie L, Thank you for completing the survey regarding your recent experience at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations on this occasion. Your satisfaction is very important to us and we will use your feedback to implement improvements to ensure we offer a better experience for you...

Windsor, Canada
Reviewed 6 April 2016

When we booked our room for 4 days at this hotel we asked and was told that they had wheelchair roll in showers. We asked several times. We were aware that our last night there would not be a wheel in shower as all the rooms had been booked for that day. When we arrived and went to our room.....

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Helpful?
1Thank Kathy I
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Kathy I, On behalf of our entire team, I would like to apologize for the condition of the room and for not exceeding your expectations on this occasion. I am truly sorry for the inconvenience caused. Your satisfaction is very important to us and we will be using the feedback you gave us to ensure that we offer a...

kokata, India
Reviewed 6 April 2016

nice & good hotel to stay & relax, staffs are friendly breakfast must have more options for vegetarian, with some vegetarian food. rooms nice & clean. bathrooms amenities are also good. overall it was good experience to stay.

Review collected in partnership with Best Western
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Helpful?
Thank Sandeep J
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Sandeep, Thank you for taking the time to write a review about your recent stay at our hotel. Your business is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future....

Kingston, Canada
Reviewed 2 April 2016

We found our stay here satisfactory. The room was clean. It was pretty beat up otherwise but that's what we expected after reading other reviews and given the fact that they are in the process of renovating the entire hotel. No noise complaints about the highway, heating/cooling worked well, beds were comfy and we had a good night's sleep. I...

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Helpful?
1Thank Berlinchick72
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Berlinchick72, Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

Montreal, Canada
Reviewed 2 April 2016

Good location close to downtown Toronto. No restaurant in the hotel but the Keg is around the corner so we had a nice dinner. Renovated room but the mattress has to be changed. Good breakfast. Wi-Fi is working well and coffee is always available in the lobby with real cream/milk.

Review collected in partnership with Best Western
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Helpful?
Thank Marie-Reine B
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Marie-Reine B, Thank you for choosing The Best Western Plus Executive Inn for your recent stay, as well as, your feedback! We are more than happy to offer our guests such a convenient location, Wi-Fi, and breakfast in the morning. In regards to our renovations, we are more than happy to say that we will also be changing the...

Reviewed 30 March 2016

Friendly, airy and clean. Helpful smiling staff and very comfortable room on the newly renovated 4th floor. The quality price ratio was excellent and breakfast varied and plentiful. Will definetely recommend this BW.

Review collected in partnership with Best Western
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Helpful?
Thank sylviel153
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear sylviel153, Thank you for choosing the Best Western Plus Executive Inn for your recent stay, as well as, your positive comments regarding our staff and property! It is one of our goals to ensure our guests leave happy and satisfied with their stay by delivering superior customer service and meeting our guests expectations. We'd also like to thank you...

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Staying in Scarborough

Neighbourhood Profile
Scarborough
Situated astride Lake Ontario, Scarborough is a district heavily influenced by immigration. With a number of low-rent shopping and dining options making it a highly affordable part of town, and boasting one of Toronto's largest shopping malls, the otherwise green suburban neighborhood is a good place to go for bargains and discounts. It also draws in photographers. The spires, archways, and cavernous rooms of the BAPS Shri Swaminarayan Mandir Palace are filled with breathtaking art, architecture, and detailed reliefs – it’s like entering a different world, The ruins of columns and installation art at the Guild Inn makes a free-for-all exploration site, while the big-name draw for young photographers is the menagerie at the Toronto Zoo. While many visitors shirk Scarborough as too suburban, its houses are some of Toronto's most mystical and haunting architectural beauties. And for adventure lovers, it has river-rafting and some unique hiking trails.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Best Western Plus Executive Inn Hotel is the newest hotel located in the heart of Toronto East, just 10 minutes from the Toronto Zoo. Inquire about our Toronto Zoo, Science Centre & Wonderland Packages. Standard Rooms, Executive Rooms & Spa Suites available. All rooms with microwave, fridge & hi-speed wireless internet & more. Our guests enjoy our indoor pool, hot tub, sauna, fitness room & a deluxe hot breakfast. Exclusive: Show your guest key & save at 6 local restaurants. ... more   less 

Additional Information about BEST WESTERN PLUS Executive Inn

Address: 38 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
Region: Canada > Ontario > Toronto > Scarborough
Price Range: $115 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Executive Inn 3*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, HotelsforEveryone, Best Western and Priceline so you can book your BEST WESTERN PLUS Executive Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Executive Hotel Toronto
Best Western Toronto
Toronto Best Western
BEST WESTERN PLUS Executive Inn Toronto, Ontario
Hotel Style:
#13 Best Value Hotel in Toronto
#41 Business Hotel in Toronto
#44 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Executive Inn staff and other travellers.
9 questions
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Toronto, Canada
3 months ago
Georgetown, Canada
4 months ago
5 months ago

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Questions? Get answers from BEST WESTERN PLUS Executive Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms closer to the highway have chance of more noise, we stayed in 426 and it could of been a little quieter for me.”
 of 5 bubbles travelling-grandma-9, 30 Oct 2016 | Read review
“close to The Toronto Zoo, near the 401, near lots of restaurants/malls/Cineplex”
 of 5 bubbles zurberts, 19 Oct 2016 | Read review
“Get a room at a more up to date hotel.”
 of 5 bubbles BruceM298, 9 Sep 2016 | Read review
“Get up early to go to breakfast.”
 of 5 bubbles Preetpink, 31 Aug 2016 | Read review
“Stay on ground floor”
 of 5 bubbles samualp2016, 12 Aug 2016 | Read review
5 of 5