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Pantages Hotel Toronto Centre

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903 Reviews from our TripAdvisor Community

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Showing 871: English reviews
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Reviewed 3 days ago NEW

Stayed at the Pantages for a night at the beginning of the month. Overall we had a nice stay. The rooms are very specious and clean (especially for a downtown Toronto hotel). The hotel is in a central location and you can easily walk to shopping/restaurants/ theatres. Front desk staff Sammy and Andre were very pleasant, welcoming and went out...

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Helpful?
Thank Emily C
Reviewed 3 days ago NEW

All too often you walk into a hotel and are met with courtesy. But when we walked into the Pantages Hotel we were met with courtesy and friendliness and fun spirits! Paella was amazing! She started our experience out in a fun spirited way and went above and beyond!! At checkout we expressed our gratitude for Pella's superb customer service...

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Thank Sue D
Essex, Canada
Reviewed 4 days ago NEW

Booked this hotel because of proximity to Mirvish theatre, as we had tickets for the Bodyguard. We arrived early on a Saturday, but we given a great room right away! I booked well in advance, so I'm not sure if that was the reason for such a great room, but if you don't care about a view, ask for room...

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Thank billgayle167
Toronto, Canada
Reviewed 5 days ago NEW

Pella on the front desk was very pleasant and helpful.She took good care of us on the check-in and check-out the next day. Wish all front staff at other hotels had her personality and cheerful attitude. The room was very clean and well appointed. Great location for The Bodyguard show and Eaton Center.

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Helpful?
Thank leslie10_12
Sandy S, General Manager at Pantages Hotel Toronto Centre, responded to this review

Dear leslie10_12, Thank you for sharing your feedback on your recent stay. We've shared your comments with Pella and she is looking forward to welcoming you back soon!

Thornbury, Canada
Reviewed 6 days ago NEWvia mobile

Have stayed at this hotel off and on for several years, great location to shopping, theatre, restaurants, was there yesterday, wow how things have changed, room as very very tired, lobby tired looking, hotel needs a makeover big time, hallways with stained walls and carpets, had to call housekeeping several times for towels, I guess that is the uncharge for...

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Helpful?
Thank SkotBeau
Sandy S, General Manager at Pantages Hotel Toronto Centre, responded to this review

Dear SkotBeau, Thank you for your feedback. We apologize for not meeting your expectations. I am pleased to share our renovation plans, commencing later this year. This renovation will include guestrooms, hallways and common areas. In the meantime, we are maintaining the property with soft reno's which are directly resolving the concerns you've addressed. Our pet policy is in line...

Toronto, Canada
Reviewed 1 week ago

My experience at the Pantages hotel was suppose to be a special get away for me and my wife but due to such out dated rooms we lost all feeling to stay. But there was one great person that happened, Pella. She upgraded our room and tried her best to make our stay as special as possible. Shout out to...

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Thank vondom701
London, Canada
Reviewed 1 week ago

First time staying at this beautiful hotel. What a location, stores are close by in walking distance and the Eaton Center is less than 5 minutes walking. The room was wonderful, warm cozy and bright. Pella at the Front Desk was super amazing, always had a smile on her face, helpful and professional. Looking forward to my return in the...

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Thank fbcmedia2016
Orillia, Canada
Reviewed 1 week ago

My wife and I have stayed at this hotel several times. It is very nicely located for local entertainment and restaurants. A short walk will take you to some chain restaurants and a little longer walk will take you to some wonderful gems for music and food. The service is one of the biggest reasons we keep returning. We are...

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Helpful?
Thank CoesTravels
Sandy S, General Manager at Pantages Hotel Toronto Centre, responded to this review

Dear CoesTravels, Thank you for taking the time to share your experience during your recent stay. Hearing how our staff left an impression with you is exciting and really a testament of our dedication to our guests. Thank you again for your feedback. We look forward to welcoming you back to Pantages in the near future!

Alberta, Canada
Reviewed 1 week ago

Great hotel. Comfortable room with kitchen and washer/dryer. The staff were friendly and always greeted us when we were either leaving or returning from our hospital visits. They took the extra time to make us feel comfortable and welcome. Andre, at the desk, was particularly helpful and friendly. Good restaurant/bar and good service from Chris. I will definitely recommend the...

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1Thank Erin P
Sandy S, General Manager at Pantages Hotel Toronto Centre, responded to this review

Thank you Erin P for recommending our hotel. Andre recalls his encounter with you and wishes you all the best. We appreciate your feedback and thank you again for your patronage.

Toronto, Canada
Reviewed 1 week ago

This hotel is awesome- I always come here for my staycation getaway, and this time I had the pleasure of being helped by Andre. He was pleasant, and got me checked in quickly with some lovely perks. I highly recommend this hotel.

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1Thank kaylaracheldiamond
Sandy S, General Manager at Pantages Hotel Toronto Centre, responded to this review

Thank you kaylaracheldiamond for your kind review. Our Lifestyle team looks forward to welcoming you back for your next staycation!

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of downtown Toronto, Pantages Hotel Toronto Centre offers style and luxury while pairing contemporary design with modern architecture and personalized service. This stylish boutique hotel includes a full service spa, exclusive meetings and events floor, martini bar & lounge with weekly live jazz. Our 90 well appointed suites are loaded with amenities that cater to short and long term stays and leave you wanting for nothing. ... more   less 

Additional Information about Pantages Hotel Toronto Centre

Address: 200 Victoria St, Toronto, Ontario M5B 1V8, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: $171 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pantages Hotel Toronto Centre 4*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Jetsetter so you can book your Pantages Hotel Toronto Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pantages Hotel Toronto Centre Ontario
Hotel Style:
#18 Spa Hotel in Toronto
#31 Luxury Hotel in Toronto
#36 Family Hotel in Toronto
#41 Romantic Hotel in Toronto
#50 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Pantages Hotel Toronto Centre staff and other travellers.
21 questions
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Questions? Get answers from Pantages Hotel Toronto Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to the staff! They will ensure you get a good room!”
 of 5 bubbles X5150NKsued, 20 Feb 2017 | Read review
“Ask for room 405 for a very large room. 2 bathrooms, 2 TVs..no view of the city tho.”
 of 5 bubbles billgayle167, 19 Feb 2017 | Read review
“Talk to Pella!”
 of 5 bubbles vondom701, 16 Feb 2017 | Read review
“Corner Suite great - Location THE BEST”
 of 5 bubbles Poper118, 13 Feb 2017 | Read review
“First time there so Not sure of other rooms”
 of 5 bubbles 444carmelan, 11 Feb 2017 | Read review
5 of 5