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Pantages Hotel Toronto Centre

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916 Reviews from our TripAdvisor Community

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Showing 884: English reviews
Huntsville
Reviewed 5 August 2014

I would like to start by saying that the staff was amazing here. We had finger food and drinks at the bar, they also help us book are dinner reservations. Front desk clerk very nice and helpful. Our room was 1214 nice comfortable beds, (trip factor going from bed room area to kitchen)

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Helpful?
Thank danfromHuntsville
AshBhimani, General Manager at Pantages Hotel Toronto Centre, responded to this review

Dear danfromHuntsville, Thank you for your review, and thank you for mentioning our amazing staff. We look forward to welcoming you back the next time you are in Toronto. Best regards, Ash Ash Bhimani General Manager Cosmopolitan Hotel Toronto

Waterloo, Canada
Reviewed 4 August 2014

I am hovering between good and very good in my rating of this hotel. The staff were wonderful, extremely friendly and accommodating. The room was very neat and clean. The bed was comfortable and the atmosphere was welcoming. If I went back, I would request a higher floor though. We were on the 4th floor and the sound from the...

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1Thank clf51
Midland, Canada
Reviewed 2 August 2014

We had a medical emergency at St. Michaels hospital and they gave us a sheet of hotels offering a compassionate rate. They refused to honour the rate and charged us full. The bathroom had 2 bathtowels, 2 handtowels and 2 faceclothes. All of which were very thin and rough. For what they charged for one night this is outrageous. The...

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3Thank Hobbesl0l20
Kitchener, Canada
Reviewed 28 July 2014

My husband and I visited this hotel while visiting TO to see a baseball game. We arrived before check in and were quickly accommodated by Pella at the front desk with a lovely room. She was extremely welcoming and treated us like it was her pleasure to have us as her guests. Ricky was the parking valet and he was...

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Helpful?
Thank Angie W
AshBhimani, General Manager at Pantages Hotel Toronto Centre, responded to this review

Dear Angie W, Thank you for your positive review. We look forward to welcoming you back. Best regards, Ash Ash Bhimani General Manager Cosmopolitan Hotel Toronto

Downingtown, Pennsylvania
Reviewed 27 July 2014

I chose this hotel for its close proximity to the Elgin Theater. It was just around the block. My room was very clean and for my one-night stay, it was very quiet. There are many food options nearby. The room had a Keurig for morning coffee. Valet parking is $40, but I had booked a package that included $20 parking....

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2Thank Susan V
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review

Dear Susan, Thank you for such a wonderful review. This is what we strive for and to have you validate our efforts by sharing your experience at The Pantages hotel is very much appreciated. If there is anything else that would make your future stays even more comfortable, please do not hesitate to let us know. Thank you for taking...

Reviewed 25 July 2014

My husband and I booked the trip for my birthday and although the hotel staff was very friendly and helpful our room was very disappointing. When we got up to our room we were greeted with a floor that was clearly water damaged and coming apart. There was black hair in and on the bed (we have blonde and red...

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3Thank Gillian Y
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review

Dear Gillian, I would like to apologize on behalf of the Pantages Hotel for your less than positive experience during your recent stay with us. I have passed your concerns on to the Executive Housekeeper and her team. I will be following up with the team on the front desk to address the communication between the team. I tried calling...

texas
Reviewed 23 July 2014

Great place to stay. Perfect location across from St.Michael's Hospital. Has a nice spa, and a workout room. And the service is fantastic! The front desk makes you feel like they are really happy you are there. It makes a big difference. Rapulta was at the desk everyday and she actually made me happy to come back to the hotel...

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Helpful?
Thank Bohlero
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review

Dear Bohlero, Thank you for taking the time to write a review on your stay Pantages Hotel. I am very pleased to read your appraisal of our team and your overall experience. I know my colleagues will be equally pleased to learn of your kind remarks and recognition of their efforts and that you enjoyed your visit to the spa....

Fergus, Canada
Reviewed 19 July 2014

First time I sayed here. Loved the place. Large room or should I say rooms. All the amenities including the kitchen sink plus cloths washer and dryer. Only thing missing was my wife to do laundry:-) Just around the corner from Massy Hall (2 minutes walk) maybe another 5 to get to the Eatons Centre. Loads of shopping, restaurants and...

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Thank Paul J
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review

Dear Paul J, Thank you for such a wonderful review. Your comments regarding your stay at our hotel made our colleague’s day. I am very pleased to hear that you enjoyed your stay and look forward to welcoming back with your wife. Warm Regards, Ragnar Pedersen, General Manager Pantages Hotel Toronto Centre

Victoria, Canada
Reviewed 11 July 2014

I stayed here for 3 nights and found the location really convenient. Dundas Square and Massey Hall are on the block so you kind of feel like you are in a mini Broadway/Times Square environment. The lobby is modest until you reach the reception desk and there you find happy, shiny people. Service with a smile and everything was done...

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Helpful?
Thank slhice
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review

Dear Slhice, Thank you for taking the time to write a review on your stay Pantages Hotel. We are extremely pleased that you enjoyed your stay with us and look forwarding to welcoming you back. Warm Regards, Ragnar Pedersen, General Manager Pantages Hotel Toronto

Reviewed 9 July 2014

My husband and I had a great time at this hotel this past weekend. We had no complaints, we were right in the middle of everything and we walked everywhere we needed to go. The rooms were clean, nicely decorated and I loved the wooden floors. I mean was it absolutely perfect, how some people expect it to be, no,...

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Helpful?
Thank Tiffani G
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review

Dear Tiffani, Thank you for such a wonderful review. I am very happy to hear you had a wonderful stay. Thank you for the great comment about Stephanie. Thank you for taking the time to share the details regarding your most recent stay. Warm Regards, Ragnar Pedersen, General Manager, Pantages Hotel

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of downtown Toronto, Pantages Hotel Toronto Centre offers style and luxury while pairing contemporary design with modern architecture and personalized service. This stylish boutique hotel includes a full service spa, exclusive meetings and events floor, martini bar & lounge with weekly live jazz. Our 90 well appointed suites are loaded with amenities that cater to short and long term stays and leave you wanting for nothing. ... more   less 

Additional Information about Pantages Hotel Toronto Centre

Address: 200 Victoria St, Toronto, Ontario M5B 1V8, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: $178 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pantages Hotel Toronto Centre 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Pantages Hotel Toronto Centre Ontario
Hotel Style:
#19 Spa Hotel in Toronto
#32 Luxury Hotel in Toronto
#36 Family Hotel in Toronto
#41 Romantic Hotel in Toronto
#50 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Pantages Hotel Toronto Centre staff and other travellers.
23 questions
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Questions? Get answers from Pantages Hotel Toronto Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“deal with Pella and your stay will rock”
 of 5 bubbles jplamoureux2011, 18 Mar 2017 | Read review
“i always request a high floor”
 of 5 bubbles amoamore, 5 Mar 2017 | Read review
“Be sure to ask for a renovated suite.”
 of 5 bubbles torontojetsetter2017, 2 Mar 2017 | Read review
“Talk to the staff! They will ensure you get a good room!”
 of 5 bubbles X5150NKsued, 20 Feb 2017 | Read review
“Ask for room 405 for a very large room. 2 bathrooms, 2 TVs..no view of the city tho.”
 of 5 bubbles billgayle167, 19 Feb 2017 | Read review
5 of 5