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- Overall, my wife and I had a wonderful experience at the Shangri-La. The food was amazing and the service was exceptional. The guests loved the fact that we could have the tea ceremony, ceremony, and reception all in the same beautiful venue. This saved...More
We live in Toronto and make a point of staying at different downtown hotels from time to time for mini staycations. Honestly it will be hard not to just always come back here. What we loved... Room - modern, clean and quality furnishing. Lobby -...More
1 Thank Princess_Patty2
Response from Julian D, Director of Operations at Shangri-La Hotel TorontoResponded 16 January 2018
Dear Princess_Patty2,
Thank you for your kind review of Shangri-La Hotel, Toronto. We are delighted that you tried our hotel and enjoyed the services and facilities. We are very fortunate to have a central location. We look forward to welcoming you back.
Kind regards,
Julian...More
very good, staff excellent, beautiful hotel. food extremely expensive despite room price too. maybe could have another option with informal/ snack food/pizza, etc as with jetlag it would be helpful. great food though in general.
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I booked an evening and spa treatments for my husband and myself. From the moment we walked in to the moment we walked out we were treated like royalty.
The rooms are spacious and very clean. The spa is great, can't wait to return!More
1 Thank Anna J
Response from Ron P, General Manager at Shangri-La Hotel TorontoResponded 6 days ago
Dear Anna J,
Thank you for taking the time to write a review about Shangri-La Hotel, Toronto. I am so glad to hear that both yourself and your husband enjoyed your night away. I appreciate the very kind comments, and I will be sure to...More
The level of attention to details is spectacular. Once more our stay was memorable, the Front desk staff made us feel at home and Julian made sure that our stay would be flawless. Thank you! see you soon! Ms. Hilaire
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank Soie_79
Response from Ron P, General Manager at Shangri-La Hotel TorontoResponded 1 week ago
Dear Soie_79,
Thank you for choosing Shangri-La Hotel, Toronto for your stay. I am delighted you enjoyed your experience with our employees. Kindly note that I will let Julian know of your kinds words. We look forward to seeing you again.
Best regards,
Ron Pellerine
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe
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Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.